Period
to 21 November 2017

The median annual salary for a Technical Support Consultant was £35,000 in advertised job vacancies during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Consultant
UK
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 1157 1176 1173
Rank change year-on-year +19 -3 +3
Permanent jobs requiring a Technical Support Consultant 49 67 128
As % of all permanent IT jobs advertised in the UK 0.027% 0.035% 0.059%
As % of the Job Titles category 0.028% 0.037% 0.061%
Number of salaries quoted 46 55 107
UK median annual salary £35,000 £29,000 £37,000
Median salary % change year-on-year +20.69% -21.62% -1.33%
10th Percentile £22,000 £23,500 £24,250
90th Percentile £42,500 £57,800 £55,000
UK excluding London median annual salary £31,000 £27,500 £37,000
% change year-on-year +12.73% -25.68% +8.82%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 173309 182267 209632
% of permanent IT jobs with a recognized job title 95.79% 96.49% 96.46%
Number of salaries quoted 139088 152628 174119
UK median annual salary £48,000 £47,500 £45,000
Median salary % change year-on-year +1.05% +5.56% -
10th Percentile £27,500 £27,000 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,500
% change year-on-year - +4.94% +1.25%

Technical Support Consultant
Job Vacancy Trend

Job postings that featured Technical Support Consultant in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Technical Support Consultant in the UK

Technical Support Consultant
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Consultant.

Salary trend for Technical Support Consultant in the UK

Technical Support Consultant
Salary Histogram

The salary distribution of IT jobs citing Technical Support Consultant over the 6 months to 21 November 2017.

Salary histogram for Technical Support Consultant in the UK

Technical Support Consultant
Top 10 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Consultant within the UK over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +10 49 £35,000 +20.69% 5
UK excluding London +22 33 £31,000 +12.73% 5
South East +44 15 £40,000 +45.45% 1
London +10 15 £35,000 +16.67%
East of England +8 8 £30,000 -25.00%
North of England +9 6 £22,000 -18.52% 4
North West +2 6 £22,000 - 3
Midlands +40 3 £29,250 +17.00%
West Midlands - 3 £29,250 -
South West +13 1 £31,500 -

Technical Support Consultant Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 21 November 2017, Technical Support Consultant job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Technical Support Consultant in the job title.

1 19 (38.78%) Microsoft
1 19 (38.78%) Degree
2 17 (34.69%) Windows
3 13 (26.53%) Linux
3 13 (26.53%) Finance
3 13 (26.53%) Presales
4 12 (24.49%) Java
5 10 (20.41%) SQL Server
5 10 (20.41%) TCP/IP
5 10 (20.41%) Windows Server
6 9 (18.37%) Microsoft Azure
7 8 (16.33%) SQL
7 8 (16.33%) MS Exchange
7 8 (16.33%) VMware
7 8 (16.33%) Computer Science
8 7 (14.29%) Windows Server 2008
8 7 (14.29%) Marketing
8 7 (14.29%) Firewall
8 7 (14.29%) Windows Server 2012
8 7 (14.29%) Exchange Server 2013
9 6 (12.24%) Big Data
9 6 (12.24%) IaaS
9 6 (12.24%) Amazon AWS
9 6 (12.24%) SaaS
9 6 (12.24%) GIS
9 6 (12.24%) Business Development
9 6 (12.24%) Product Marketing
9 6 (12.24%) Data Protection
9 6 (12.24%) VMware Infrastructure
9 6 (12.24%) LAN

Technical Support Consultant Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (16.33%) MS Exchange
2 7 (14.29%) Exchange Server 2013
3 4 (8.16%) Exchange Server 2010
3 4 (8.16%) Tomcat
4 2 (4.08%) Apache
4 2 (4.08%) WebLogic
5 1 (2.04%) Exchange Server 2007
5 1 (2.04%) IIS
5 1 (2.04%) Skype for Business
Applications
1 2 (4.08%) Microsoft Office
Business Applications
1 5 (10.20%) Sage 200
2 2 (4.08%) Oracle EBS
2 2 (4.08%) Oracle EBS R12
3 1 (2.04%) Dynamics CRM
3 1 (2.04%) Dynamics GP
3 1 (2.04%) PeopleSoft HCM
3 1 (2.04%) PeopleSoft HRMS
Cloud Services
1 9 (18.37%) Microsoft Azure
2 6 (12.24%) Amazon AWS
2 6 (12.24%) IaaS
2 6 (12.24%) SaaS
3 4 (8.16%) Office 365
Communications & Networking
1 10 (20.41%) TCP/IP
2 7 (14.29%) Firewall
3 6 (12.24%) LAN
4 5 (10.20%) WAN
5 4 (8.16%) DHCP
5 4 (8.16%) DNS
5 4 (8.16%) VPN
6 3 (6.12%) ADSL
6 3 (6.12%) FTP
6 3 (6.12%) Internet
6 3 (6.12%) PSTN
6 3 (6.12%) VLAN
6 3 (6.12%) VoIP
7 1 (2.04%) HTTP
7 1 (2.04%) HTTPS
7 1 (2.04%) Network Security
7 1 (2.04%) SMTP
Database & Business Intelligence
1 10 (20.41%) SQL Server
2 6 (12.24%) Big Data
2 6 (12.24%) GIS
3 5 (10.20%) MySQL
3 5 (10.20%) SQL Server Reporting Services
4 4 (8.16%) Relational Database
5 3 (6.12%) BusinessObjects
5 3 (6.12%) MS Access
6 2 (4.08%) Oracle Database
6 2 (4.08%) Oracle Database 11g
6 2 (4.08%) Oracle Database 12c
6 2 (4.08%) RDBMS
6 2 (4.08%) SQL Server Analysis Services
6 2 (4.08%) SQL Server Integration Services
Development Applications
1 1 (2.04%) JIRA
General
1 13 (26.53%) Finance
2 7 (14.29%) Marketing
3 5 (10.20%) Advertising
4 3 (6.12%) Local Government
5 2 (4.08%) Banking
5 2 (4.08%) Telecoms
6 1 (2.04%) Law
Libraries, Frameworks & Software Standards
1 6 (12.24%) J2EE
2 5 (10.20%) .NET
3 4 (8.16%) HTML
4 1 (2.04%) FIX Protocol
4 1 (2.04%) LAMP
4 1 (2.04%) ODBC
Miscellaneous
1 8 (16.33%) Computer Science
2 4 (8.16%) Analytical Skills
3 3 (6.12%) Driving Licence
3 3 (6.12%) Linux Command Line
4 2 (4.08%) Enterprise Software
4 2 (4.08%) NHS
5 1 (2.04%) iPad
Operating Systems
1 17 (34.69%) Windows
2 13 (26.53%) Linux
3 10 (20.41%) Windows Server
4 7 (14.29%) Windows Server 2008
4 7 (14.29%) Windows Server 2012
5 4 (8.16%) Unix
6 3 (6.12%) Ubuntu
6 3 (6.12%) Windows 7
7 2 (4.08%) Windows 10
8 1 (2.04%) Mac OS X
8 1 (2.04%) Red Hat Enterprise Linux
8 1 (2.04%) Solaris
Processes & Methodologies
1 13 (26.53%) Presales
2 6 (12.24%) Business Development
2 6 (12.24%) Data Protection
2 6 (12.24%) Product Marketing
3 4 (8.16%) Coaching
3 4 (8.16%) Customer Requirements
3 4 (8.16%) Mathematics
3 4 (8.16%) Physics
4 3 (6.12%) Chat Support
4 3 (6.12%) Software Engineering
5 2 (4.08%) Business Intelligence
5 2 (4.08%) Chemistry
5 2 (4.08%) E-business
5 2 (4.08%) Information Security
5 2 (4.08%) Migration
6 1 (2.04%) Agile Software Development
6 1 (2.04%) CRM
6 1 (2.04%) Document Management
6 1 (2.04%) Email Marketing
6 1 (2.04%) Service Delivery
Programming Languages
1 12 (24.49%) Java
2 8 (16.33%) SQL
3 6 (12.24%) C++
4 5 (10.20%) PowerShell
5 2 (4.08%) PL/SQL
6 1 (2.04%) Bash Shell
6 1 (2.04%) C#
6 1 (2.04%) Korn
6 1 (2.04%) PHP
6 1 (2.04%) Shell Script
Qualifications
1 19 (38.78%) Degree
2 4 (8.16%) Computer Science Degree
3 3 (6.12%) DBS Check
4 2 (4.08%) Security Cleared
5 1 (2.04%) MCSA
5 1 (2.04%) MCSE
5 1 (2.04%) Microsoft Certification
Quality Assurance & Compliance
1 3 (6.12%) SLA
System Software
1 6 (12.24%) Active Directory
1 6 (12.24%) VMware Infrastructure
2 5 (10.20%) Hyper-V
3 2 (4.08%) Samba
4 1 (2.04%) Terminal Server
Systems Management
1 2 (4.08%) Oracle Enterprise Manager
Vendors
1 19 (38.78%) Microsoft
2 8 (16.33%) VMware
3 5 (10.20%) Oracle
3 5 (10.20%) Sage
4 3 (6.12%) AVG
4 3 (6.12%) Cisco
4 3 (6.12%) Citrix
4 3 (6.12%) Sophos
4 3 (6.12%) Sybase
5 2 (4.08%) Hyperion
6 1 (2.04%) Acronis
6 1 (2.04%) iManage
6 1 (2.04%) Juniper
6 1 (2.04%) McAfee
6 1 (2.04%) PeopleSoft
6 1 (2.04%) Red Hat
6 1 (2.04%) Sun
6 1 (2.04%) Symantec