Service Desk Analyst Contract Job Trends in Wales

Service Desk Analyst
UK > Wales

The median Service Desk Analyst daily rate in Wales is £145, according to job vacancies posted in the 6 months leading up to 15 January 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
15 Jan 2026
Same period 2025 Same period 2024
Rank 45 42 38
Rank change year-on-year -3 -4 +17
Contract jobs requiring a Service Desk Analyst 4 5 10
As % of all contract jobs in Wales 0.90% 1.32% 2.48%
As % of the Job Titles category 1.01% 1.46% 2.62%
Number of daily rates quoted 1 3 5
10th Percentile - - £204
25th Percentile - - £310
Median daily rate (50th Percentile) £145 £140 £340
Median % change year-on-year +3.57% -58.82% +117.60%
75th Percentile - £165 -
90th Percentile - £180 -
UK median daily rate £173 £189 £176
% change year-on-year -8.61% +7.24% +0.57%
Number of hourly rates quoted 3 0 3
10th Percentile £17.90 - £12.73
25th Percentile £18.13 - £12.96
Median hourly rate £19.00 - £13.33
75th Percentile £20.13 - £18.54
90th Percentile £20.50 - £21.67
UK median hourly rate £16.00 £17.44 £15.16
% change year-on-year -8.26% +15.08% -2.23%

All Contract IT Job Roles
Wales

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Wales with a recognized job title 398 343 381
% of contract IT jobs with a recognized job title 89.84% 90.74% 94.54%
Number of daily rates quoted 241 226 288
10th Percentile £180 £161 £165
25th Percentile £283 £215 £219
Median daily rate (50th Percentile) £413 £425 £388
Median % change year-on-year -2.94% +9.68% -15.76%
75th Percentile £526 £550 £538
90th Percentile £638 £650 £629
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 55 36 21
10th Percentile £13.33 £17.45 £13.33
25th Percentile £14.25 £20.12 £21.34
Median hourly rate £19.00 £25.27 £32.50
Median % change year-on-year -24.81% -22.25% +113.68%
75th Percentile £22.00 £37.96 £53.75
90th Percentile £30.45 £43.13 £55.25
UK median hourly rate £26.30 £32.50 £42.50
% change year-on-year -19.08% -23.53% +21.43%

Service Desk Analyst
Job Vacancy Trend in Wales

Historical trend showing the proportion of contract IT job postings featuring 'Service Desk Analyst' in the job title relative to all contract IT jobs advertised in Wales.

Service Desk Analyst job vacancy trend in Wales

Service Desk Analyst
Daily Rate Trend in Wales

Contractor daily rate distribution trend for Service Desk Analyst job vacancies in Wales.

Contractor daily rate distribution trend for Service Desk Analyst job vacancies in Wales

Service Desk Analyst
Hourly Rate Trend in Wales

Contractor hourly rate distribution trend for Service Desk Analyst job vacancies in Wales.

Contractor hourly rate distribution trend for Service Desk Analyst job vacancies in Wales

Service Desk Analyst
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the Wales region over the 6 months to 15 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South Wales -4 2 £145 +3.57% 3
West Wales - 2 - - 2
Service Desk Analyst
UK

Service Desk Analyst Skill Set
Top 12 Co-Occurring Skills & Capabilities in Wales

For the 6 months to 15 January 2026, Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the Wales region featuring Service Desk Analyst in the job title.

1 3 (75.00%) Windows
2 2 (50.00%) Azure
2 2 (50.00%) Microsoft
2 2 (50.00%) SCCM
2 2 (50.00%) Windows 10
3 1 (25.00%) Active Directory
3 1 (25.00%) Citrix
3 1 (25.00%) Data Protection
3 1 (25.00%) Microsoft 365
3 1 (25.00%) Microsoft Intune
3 1 (25.00%) Password Management
3 1 (25.00%) Service Delivery

Service Desk Analyst Skill Set
Co-Occurring Skills & Capabilities in Wales by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 2 (50.00%) Azure
2 1 (25.00%) Microsoft 365
General
1 1 (25.00%) Social Skills
Operating Systems
1 3 (75.00%) Windows
2 2 (50.00%) Windows 10
Processes & Methodologies
1 1 (25.00%) Data Protection
1 1 (25.00%) Password Management
1 1 (25.00%) Service Delivery
System Software
1 1 (25.00%) Active Directory
Systems Management
1 2 (50.00%) SCCM
2 1 (25.00%) Microsoft Intune
Vendors
1 2 (50.00%) Microsoft
2 1 (25.00%) Citrix