Period
to 24 June 2018

The following table provides summary statistics for contract job vacancies advertised in Wales with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 24 June 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
UK > Wales
6 months to
24 Jun 2018
Same period 2017 Same period 2016
Rank 82 40 63
Rank change year-on-year -42 +23 -10
Contract jobs citing Service Delivery 22 55 35
As % of all contract IT jobs advertised in Wales 1.49% 4.16% 2.82%
As % of the Processes & Methodologies category 1.72% 4.88% 3.41%
Number of daily rates quoted 12 40 18
Wales median daily rate £425 £350 £375
Median daily rate % change year-on-year +21.43% -6.67% +3.45%
10th Percentile £313 £185 £216
90th Percentile £581 £409 £449
UK median daily rate £450 £425 £400
% change year-on-year +5.88% +6.25% +3.23%
Number of hourly rates quoted 1 4 2
Wales median hourly rate £33.78 £25.25 £16.25
Median hourly rate % change year-on-year +33.78% +55.38% +4.84%
UK median hourly rate £15.25 £16.50 £21.50
% change year-on-year -7.61% -23.26% +32.31%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
Wales
Contract vacancies with a requirement for process or methodology skills 1,276 1,128 1,026
As % of all contract IT jobs advertised in Wales 86.63% 85.39% 82.54%
Number of daily rates quoted 924 809 710
Wales median daily rate £400 £388 £375
Median daily rate % change year-on-year +3.23% +3.33% +2.74%
10th Percentile £283 £185 £219
90th Percentile £550 £538 £515
UK median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +6.25%
Number of hourly rates quoted 41 82 52
Wales median hourly rate £18.87 £25.75 £17.25
Median hourly rate % change year-on-year -26.72% +49.28% +23.21%
10th Percentile £11.17 £13.00 £10.33
90th Percentile £40.00 £77.50 £61.75
UK median hourly rate £21.73 £25.00 £25.00
% change year-on-year -13.08% - +16.28%

Service Delivery
Job Vacancy Trend in Wales

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Service Delivery in Wales

Service Delivery
Contractor Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Wales.

Contractor daily rate trend for Service Delivery in Wales

Service Delivery
Contractor Daily Rate Histogram in Wales

The daily rate distribution of IT jobs citing Service Delivery in Wales over the 6 months to 24 June 2018.

Contractor daily rate histogram for Service Delivery in Wales

Service Delivery
Contractor Hourly Rate Trend in Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Wales.

Contractor hourly rate trend for Service Delivery in Wales

Service Delivery
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Wales region over the 6 months to 24 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -47 16 £369 +5.36% 4
West Wales +14 3 £633 +94.62%
Service Delivery
UK

For the 6 months to 24 June 2018, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Wales region with a requirement for Service Delivery.

1 8 (36.36%) Cisco
2 6 (27.27%) ITIL
2 6 (27.27%) Windows
2 6 (27.27%) Cisco Certification
2 6 (27.27%) CheckPoint
2 6 (27.27%) Management Information System
2 6 (27.27%) Security Cleared
2 6 (27.27%) Microsoft Azure
3 5 (22.73%) SC Cleared
3 5 (22.73%) Firewall
4 4 (18.18%) Change Management
4 4 (18.18%) Disaster Recovery
4 4 (18.18%) NHS
4 4 (18.18%) CCNP
4 4 (18.18%) VPN
4 4 (18.18%) Capacity Planning
4 4 (18.18%) Change Control
4 4 (18.18%) Splunk
4 4 (18.18%) Cisco ISE
4 4 (18.18%) Cisco ASA
4 4 (18.18%) Requirements Analysis
4 4 (18.18%) Proactive Management
4 4 (18.18%) Decision-Making
5 3 (13.64%) Service Design
5 3 (13.64%) Cyber Defence
5 3 (13.64%) DevOps
5 3 (13.64%) Incident Management
5 3 (13.64%) Problem Management
5 3 (13.64%) JCAPS
5 3 (13.64%) SIEM

Service Delivery
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (13.64%) JCAPS
2 2 (9.09%) Cloud Foundry
3 1 (4.55%) Apache
3 1 (4.55%) Moodle
Cloud Services
1 6 (27.27%) Microsoft Azure
2 1 (4.55%) Azure Active Directory
2 1 (4.55%) SaaS
Communications & Networking
1 5 (22.73%) Firewall
2 4 (18.18%) Cisco ASA
2 4 (18.18%) Cisco ISE
2 4 (18.18%) VPN
3 3 (13.64%) Wireless
4 2 (9.09%) SAN
4 2 (9.09%) Wireshark
5 1 (4.55%) 4G
5 1 (4.55%) ADSL
5 1 (4.55%) DNS
5 1 (4.55%) LAN
5 1 (4.55%) Modbus
5 1 (4.55%) Network Security
5 1 (4.55%) WAN
Database & Business Intelligence
1 3 (13.64%) SQL Server
2 1 (4.55%) Data Warehouse
Development Applications
1 2 (9.09%) CF BOSH
2 1 (4.55%) Git (software)
2 1 (4.55%) Octopus Deploy
2 1 (4.55%) Team Foundation Server
2 1 (4.55%) TeamCity
General
1 3 (13.64%) Finance
2 1 (4.55%) Digital Economy
2 1 (4.55%) Marketing
2 1 (4.55%) Telecoms
Job Titles
1 6 (27.27%) Architect
2 5 (22.73%) Network Engineer
3 3 (13.64%) Firewall Engineer
4 2 (9.09%) Cloud Engineer
4 2 (9.09%) Solutions Architect
4 2 (9.09%) Technical Architect
5 1 (4.55%) Cisco Engineer
5 1 (4.55%) Cisco Network Engineer
5 1 (4.55%) Consultant
5 1 (4.55%) Data Architect
5 1 (4.55%) Design Engineer
5 1 (4.55%) Infrastructure Engineer
5 1 (4.55%) Integration Engineer
5 1 (4.55%) Network Security Engineer
5 1 (4.55%) NOC Engineer
5 1 (4.55%) Security Architect
5 1 (4.55%) Security Engineer
5 1 (4.55%) Senior Consultant
5 1 (4.55%) Senior Network Engineer
5 1 (4.55%) Technical Engineer
Libraries, Frameworks & Software Standards
1 1 (4.55%) Middleware
Miscellaneous
1 6 (27.27%) Management Information System
2 4 (18.18%) NHS
3 3 (13.64%) Cyber Defence
4 2 (9.09%) Fintech
4 2 (9.09%) Security Operations Centre
5 1 (4.55%) e-Learning
5 1 (4.55%) Renewable Energy
5 1 (4.55%) Self-Motivation
Operating Systems
1 6 (27.27%) Windows
2 2 (9.09%) Linux
2 2 (9.09%) Windows Server
3 1 (4.55%) Windows Server 2008
Processes & Methodologies
1 6 (27.27%) ITIL
2 4 (18.18%) Capacity Planning
2 4 (18.18%) Change Control
2 4 (18.18%) Change Management
2 4 (18.18%) Decision-Making
2 4 (18.18%) Disaster Recovery
2 4 (18.18%) Proactive Management
2 4 (18.18%) Requirements Analysis
3 3 (13.64%) Agile Software Development
3 3 (13.64%) DevOps
3 3 (13.64%) Incident Management
3 3 (13.64%) Problem Management
3 3 (13.64%) Service Design
3 3 (13.64%) SIEM
4 2 (9.09%) Mentoring
4 2 (9.09%) Network Monitoring
4 2 (9.09%) Security Operations
4 2 (9.09%) Service Management
5 1 (4.55%) Software Asset Management
5 1 (4.55%) Software Licensing
Programming Languages
1 1 (4.55%) PHP
1 1 (4.55%) PowerShell
1 1 (4.55%) SQL
Qualifications
1 6 (27.27%) Cisco Certification
1 6 (27.27%) Security Cleared
2 5 (22.73%) SC Cleared
3 4 (18.18%) CCNP
4 2 (9.09%) CCNA
4 2 (9.09%) Microsoft Certification
5 1 (4.55%) BPSS Clearance
5 1 (4.55%) CESG Certified Professional
5 1 (4.55%) CISMP
5 1 (4.55%) CISSP
5 1 (4.55%) DV Cleared
5 1 (4.55%) MCSE
Quality Assurance & Compliance
1 2 (9.09%) SLA
2 1 (4.55%) Disclosure Scotland
System Software
1 2 (9.09%) Docker
2 1 (4.55%) Active Directory
2 1 (4.55%) VMware Infrastructure
Systems Management
1 2 (9.09%) Ansible
1 2 (9.09%) Opscode Chef
1 2 (9.09%) Puppet
1 2 (9.09%) QRadar
2 1 (4.55%) FortiGate
2 1 (4.55%) SCCM
Vendors
1 8 (36.36%) Cisco
2 6 (27.27%) CheckPoint
3 4 (18.18%) Splunk
4 3 (13.64%) Fiorano
5 2 (9.09%) AlienVault
5 2 (9.09%) AppDynamics
5 2 (9.09%) ArcSight
5 2 (9.09%) F5
5 2 (9.09%) Intel
5 2 (9.09%) Juniper
5 2 (9.09%) LogLogic
5 2 (9.09%) LogRhythm
5 2 (9.09%) McAfee
5 2 (9.09%) Microsoft
5 2 (9.09%) Vyatta
6 1 (4.55%) Avaya
6 1 (4.55%) SolarWinds
6 1 (4.55%) Veeam
6 1 (4.55%) VMware