Period
to 20 September 2018

The following table provides summary statistics for contract job vacancies advertised in Wales with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 20 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
UK > Wales
6 months to
20 Sep 2018
Same period 2017 Same period 2016
Rank 88 44 71
Rank change year-on-year -44 +27 +14
Contract jobs citing Service Delivery 20 48 17
As % of all contract IT jobs advertised in Wales 1.28% 4.11% 1.47%
As % of the Processes & Methodologies category 1.45% 4.85% 1.78%
Number of daily rates quoted 10 30 11
Wales median daily rate £370 £375 £225
Median daily rate % change year-on-year -1.33% +66.67% -37.93%
10th Percentile £298 £306 £205
90th Percentile £508 £576 £438
UK median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 1 9 2
Wales median hourly rate £20.00 £26.50 £12.44
Median hourly rate % change year-on-year -24.53% +113.02% -11.14%
10th Percentile £19.00 £14.15 £12.26
90th Percentile £21.00 £48.12 £12.71
UK median hourly rate £16.00 £17.50 £21.00
% change year-on-year -8.57% -16.67% +20.00%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
Wales
Contract vacancies with a requirement for process or methodology skills 1,377 989 954
As % of all contract IT jobs advertised in Wales 88.44% 84.75% 82.53%
Number of daily rates quoted 996 687 658
Wales median daily rate £413 £388 £390
Median daily rate % change year-on-year +6.45% -0.64% +8.18%
10th Percentile £288 £192 £210
90th Percentile £575 £538 £537
UK median daily rate £450 £450 £425
% change year-on-year - +5.88% +6.12%
Number of hourly rates quoted 46 62 47
Wales median hourly rate £13.00 £25.00 £13.50
Median hourly rate % change year-on-year -48.00% +85.19% -3.57%
10th Percentile £10.75 £13.00 £10.15
90th Percentile £32.63 £58.75 £65.50
UK median hourly rate £20.50 £24.00 £23.00
% change year-on-year -14.58% +4.35% +4.55%

Service Delivery
Job Vacancy Trend in Wales

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Service Delivery in Wales

Service Delivery
Contractor Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Wales.

Contractor daily rate trend for Service Delivery in Wales

Service Delivery
Contractor Daily Rate Histogram in Wales

The daily rate distribution of IT jobs citing Service Delivery in Wales over the 6 months to 20 September 2018.

Contractor daily rate histogram for Service Delivery in Wales

Service Delivery
Contractor Hourly Rate Trend in Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Wales.

Contractor hourly rate trend for Service Delivery in Wales

Service Delivery
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Wales region over the 6 months to 20 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -52 17 £390 +7.59% 10
West Wales +14 2 - - 8
Service Delivery
UK

For the 6 months to 20 September 2018, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Wales region with a requirement for Service Delivery.

1 7 (35.00%) Windows
2 6 (30.00%) Security Cleared
2 6 (30.00%) Decision-Making
3 5 (25.00%) SC Cleared
3 5 (25.00%) Management Information System
4 4 (20.00%) Service Management
4 4 (20.00%) Firewall
4 4 (20.00%) CCNP
4 4 (20.00%) Cisco Certification
4 4 (20.00%) SLA
4 4 (20.00%) SAN
4 4 (20.00%) Microsoft Azure
4 4 (20.00%) Agile Software Development
4 4 (20.00%) Degree
4 4 (20.00%) Mentoring
5 3 (15.00%) Proactive Management
5 3 (15.00%) Capacity Planning
5 3 (15.00%) Change Control
5 3 (15.00%) Cisco ISE
5 3 (15.00%) Informatics
5 3 (15.00%) Disaster Recovery
5 3 (15.00%) Cisco ASA
5 3 (15.00%) Cisco
5 3 (15.00%) Microsoft
5 3 (15.00%) VPN
5 3 (15.00%) SQL
5 3 (15.00%) ITIL
5 3 (15.00%) Wireless
5 3 (15.00%) Finance
5 3 (15.00%) CheckPoint

Service Delivery
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.00%) MS Exchange
1 1 (5.00%) Skype for Business
Applications
1 1 (5.00%) Microsoft Excel
1 1 (5.00%) Spreadsheet
Cloud Services
1 4 (20.00%) Microsoft Azure
2 1 (5.00%) IaaS
2 1 (5.00%) PaaS
Communications & Networking
1 4 (20.00%) Firewall
1 4 (20.00%) SAN
2 3 (15.00%) Cisco ASA
2 3 (15.00%) Cisco ISE
2 3 (15.00%) VPN
2 3 (15.00%) Wireless
3 1 (5.00%) LAN
3 1 (5.00%) NAS
3 1 (5.00%) Skype
3 1 (5.00%) TCP/IP
3 1 (5.00%) VLAN
3 1 (5.00%) WAN
Database & Business Intelligence
1 2 (10.00%) RDBMS
1 2 (10.00%) Relational Database
2 1 (5.00%) MS Access
2 1 (5.00%) SQL Server
2 1 (5.00%) SQL Server 2008
2 1 (5.00%) SQL Server 2014
Development Applications
1 2 (10.00%) MSTest
1 2 (10.00%) NUnit
2 1 (5.00%) JIRA
General
1 3 (15.00%) Finance
2 1 (5.00%) Financial Institution
2 1 (5.00%) Retail
2 1 (5.00%) Telecoms
Job Titles
1 5 (25.00%) Network Engineer
2 4 (20.00%) Analyst
3 3 (15.00%) Architect
3 3 (15.00%) Firewall Engineer
4 2 (10.00%) Business Analyst
4 2 (10.00%) Security Architect
4 2 (10.00%) Solutions Architect
5 1 (5.00%) 3rd Line Support
5 1 (5.00%) Developer
5 1 (5.00%) Lead Developer
5 1 (5.00%) Lead Software Engineer
5 1 (5.00%) Service Analyst
5 1 (5.00%) Service Management Analyst
5 1 (5.00%) Software Developer
5 1 (5.00%) Software Engineer
5 1 (5.00%) Support Analyst
5 1 (5.00%) Support Engineer
5 1 (5.00%) Systems Analyst
5 1 (5.00%) Systems Support
5 1 (5.00%) Systems Support Analyst
Libraries, Frameworks & Software Standards
1 2 (10.00%) .NET
1 2 (10.00%) .NET Framework
1 2 (10.00%) ASP.NET
1 2 (10.00%) ASP.NET MVC
1 2 (10.00%) Entity Framework
1 2 (10.00%) LINQ
1 2 (10.00%) WPF
2 1 (5.00%) Web Services
Miscellaneous
1 5 (25.00%) Management Information System
2 2 (10.00%) NHS
3 1 (5.00%) Analytical Skills
3 1 (5.00%) Cyber Defence
3 1 (5.00%) Fixed Income
3 1 (5.00%) Mobile App
3 1 (5.00%) Security Operations Centre
3 1 (5.00%) Self-Motivation
Operating Systems
1 7 (35.00%) Windows
2 2 (10.00%) Android
2 2 (10.00%) Apple iOS
3 1 (5.00%) Debian
3 1 (5.00%) Linux
3 1 (5.00%) Ubuntu
3 1 (5.00%) Windows 7
3 1 (5.00%) Windows Server 2003
3 1 (5.00%) Windows Server 2008
3 1 (5.00%) Windows Server 2012
Processes & Methodologies
1 6 (30.00%) Decision-Making
2 4 (20.00%) Agile Software Development
2 4 (20.00%) Mentoring
2 4 (20.00%) Service Management
3 3 (15.00%) Capacity Planning
3 3 (15.00%) Change Control
3 3 (15.00%) Disaster Recovery
3 3 (15.00%) Informatics
3 3 (15.00%) ITIL
3 3 (15.00%) Proactive Management
4 2 (10.00%) Android Development
4 2 (10.00%) Change Management
4 2 (10.00%) Coaching
4 2 (10.00%) Health Informatics
4 2 (10.00%) Information Security
4 2 (10.00%) iOS Development
4 2 (10.00%) OOP
4 2 (10.00%) Requirements Analysis
4 2 (10.00%) Unit Testing
4 2 (10.00%) User Stories
Programming Languages
1 3 (15.00%) SQL
2 2 (10.00%) XAML
3 1 (5.00%) VB
3 1 (5.00%) VBA
Qualifications
1 6 (30.00%) Security Cleared
2 5 (25.00%) SC Cleared
3 4 (20.00%) CCNP
3 4 (20.00%) Cisco Certification
3 4 (20.00%) Degree
4 2 (10.00%) CISSP
4 2 (10.00%) MCSE
4 2 (10.00%) Microsoft Certification
5 1 (5.00%) BPSS Clearance
5 1 (5.00%) CEH
5 1 (5.00%) CESG Certified Professional
5 1 (5.00%) CISMP
5 1 (5.00%) DV Cleared
5 1 (5.00%) EXIN
5 1 (5.00%) GIAC
5 1 (5.00%) ISEB
5 1 (5.00%) ISSAP
5 1 (5.00%) ITIL Certification
5 1 (5.00%) MCITP
5 1 (5.00%) TOGAF Certification
Quality Assurance & Compliance
1 4 (20.00%) SLA
2 2 (10.00%) Disclosure Scotland
System Software
1 2 (10.00%) Active Directory
2 1 (5.00%) BitLocker
Systems Management
1 1 (5.00%) Oracle Identity Management
1 1 (5.00%) QRadar
1 1 (5.00%) SCCM
Vendors
1 3 (15.00%) CheckPoint
1 3 (15.00%) Cisco
1 3 (15.00%) Microsoft
2 2 (10.00%) Xamarin
3 1 (5.00%) AlienVault
3 1 (5.00%) ArcSight
3 1 (5.00%) Avaya
3 1 (5.00%) Intel
3 1 (5.00%) LogLogic
3 1 (5.00%) LogRhythm
3 1 (5.00%) Lumension
3 1 (5.00%) McAfee
3 1 (5.00%) Oracle
3 1 (5.00%) Red Hat
3 1 (5.00%) Splunk
3 1 (5.00%) Veeam
3 1 (5.00%) VMware