Period
to 20 November 2017

The following table provides summary statistics for contract job vacancies advertised in Wales with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
UK > Wales
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 48 68 82
Rank change year-on-year +20 +14 -13
Contract jobs citing Service Delivery 44 36 35
As % of all contract IT jobs advertised in Wales 3.71% 2.57% 2.11%
As % of the Processes & Methodologies category 4.44% 3.07% 2.63%
Number of daily rates quoted 25 30 17
Wales median daily rate £375 £363 £400
Median daily rate % change year-on-year +3.45% -9.38% -1.23%
10th Percentile £214 £181 £274
90th Percentile £591 £489 £580
UK median daily rate £425 £425 £400
% change year-on-year - +6.25% -
Number of hourly rates quoted 6 2 1
Wales median hourly rate £41.78 £12.44 £14.00
Median hourly rate % change year-on-year +235.81% -11.14% -13.61%
10th Percentile £14.50 £12.26 £13.50
90th Percentile £49.05 £12.71 £14.50
UK median hourly rate £17.19 £17.50 £18.50
% change year-on-year -1.79% -5.41% +19.32%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
Wales
Contract vacancies with a requirement for process or methodology skills 992 1174 1330
As % of all contract IT jobs advertised in Wales 83.64% 83.80% 80.27%
Number of daily rates quoted 659 828 965
Wales median daily rate £388 £400 £356
Median daily rate % change year-on-year -3.13% +12.36% -2.47%
10th Percentile £177 £213 £235
90th Percentile £556 £575 £488
UK median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 39 52 52
Wales median hourly rate £19.00 £18.00 £15.75
Median hourly rate % change year-on-year +5.56% +14.29% -1.56%
10th Percentile £13.00 £10.53 £10.28
90th Percentile £50.98 £61.25 £41.13
UK median hourly rate £23.63 £24.00 £22.50
% change year-on-year -1.56% +6.67% +18.42%

Service Delivery
Job Vacancy Trend in Wales

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Service Delivery in Wales

Service Delivery
Contractor Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Wales.

Contractor daily rate trend for Service Delivery in Wales

Service Delivery
Contractor Daily Rate Histogram in Wales

The daily rate distribution of IT jobs citing Service Delivery in Wales over the 6 months to 20 November 2017.

Contractor daily rate histogram for Service Delivery in Wales

Service Delivery
Contractor Hourly Rate Trend in Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Wales.

Contractor hourly rate trend for Service Delivery in Wales

Service Delivery
Contractor Hourly Rate Histogram in Wales

The hourly rate distribution of IT jobs citing Service Delivery in Wales over the 6 months to 20 November 2017.

Contractor hourly rate histogram for Service Delivery in Wales

Service Delivery
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Wales region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +24 34 £375 -16.67% 3
West Wales -3 4 £605 +195.12%
North Wales - 3 £115 -
Service Delivery
UK

For the 6 months to 20 November 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wales region with a requirement for Service Delivery.

1 23 (52.27%) ITIL
2 15 (34.09%) Agile Software Development
3 14 (31.82%) SQL Server
3 14 (31.82%) Release Management
4 12 (27.27%) Windows
5 11 (25.00%) IBM
5 11 (25.00%) Project Management
5 11 (25.00%) Security Cleared
6 10 (22.73%) Degree
6 10 (22.73%) Mentoring
6 10 (22.73%) VMware
7 9 (20.45%) Migration
7 9 (20.45%) Fiorano
7 9 (20.45%) InterSystems
7 9 (20.45%) SQL Server Integration Services
7 9 (20.45%) WebSphere
7 9 (20.45%) BizTalk Server
7 9 (20.45%) PRINCE2
7 9 (20.45%) SOAP
7 9 (20.45%) XML
7 9 (20.45%) XSLT
7 9 (20.45%) C++
7 9 (20.45%) HL7
7 9 (20.45%) Data Migration
7 9 (20.45%) IBM Integration Bus
7 9 (20.45%) JCAPS
7 9 (20.45%) SoapUI
8 8 (18.18%) Windows Server
9 7 (15.91%) ISTQB Foundation Certification
9 7 (15.91%) Relational Database

Service Delivery
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (20.45%) BizTalk Server
1 9 (20.45%) JCAPS
1 9 (20.45%) WebSphere
2 6 (13.64%) OpenROAD
3 3 (6.82%) MS Exchange
4 2 (4.55%) Confluence
4 2 (4.55%) OpenStack
5 1 (2.27%) SharePoint
5 1 (2.27%) SharePoint 2010
5 1 (2.27%) SharePoint 2013
5 1 (2.27%) SharePoint Server
Business Applications
1 2 (4.55%) Remedy ITSM
Cloud Services
1 2 (4.55%) Amazon AWS
1 2 (4.55%) Microsoft Azure
Communications & Networking
1 2 (4.55%) LAN
1 2 (4.55%) POP3
1 2 (4.55%) SMTP
1 2 (4.55%) TCP/IP
1 2 (4.55%) WAN
2 1 (2.27%) Firewall
2 1 (2.27%) IP Telephony
2 1 (2.27%) Nortel Meridian
2 1 (2.27%) SAN
2 1 (2.27%) SMS
2 1 (2.27%) Unified Communications
2 1 (2.27%) VPN
2 1 (2.27%) Wireless
Database & Business Intelligence
1 14 (31.82%) SQL Server
2 9 (20.45%) SQL Server Integration Services
3 7 (15.91%) Relational Database
4 6 (13.64%) Ingres
4 6 (13.64%) RDBMS
5 2 (4.55%) Data Warehouse
5 2 (4.55%) Qlik Sense
Development Applications
1 9 (20.45%) SoapUI
2 2 (4.55%) Git (software)
2 2 (4.55%) HP UFT
2 2 (4.55%) JIRA
2 2 (4.55%) LoadRunner
2 2 (4.55%) NuGet
2 2 (4.55%) Octopus Deploy
2 2 (4.55%) Team Foundation Server
2 2 (4.55%) TeamCity
2 2 (4.55%) Vagrant
General
1 3 (6.82%) Finance
2 2 (4.55%) Billing
2 2 (4.55%) Legal
2 2 (4.55%) Telecoms
3 1 (2.27%) Multimedia
Job Titles
1 9 (20.45%) Analyst
2 6 (13.64%) Architect
2 6 (13.64%) Delivery Manager
2 6 (13.64%) Lead Test Analyst
2 6 (13.64%) Software Engineer
2 6 (13.64%) Test Analyst
3 3 (6.82%) Cybersecurity Architect
3 3 (6.82%) Data Architect
3 3 (6.82%) Security Architect
3 3 (6.82%) Services Delivery Manager
3 3 (6.82%) Team Leader
3 3 (6.82%) Test Leader
3 3 (6.82%) Test Team Leader
4 2 (4.55%) Agile Delivery Manager
4 2 (4.55%) Deployment Analyst
4 2 (4.55%) DevOps Engineer
4 2 (4.55%) IT Support
4 2 (4.55%) IT Technician
4 2 (4.55%) Windows DevOps Engineer
4 2 (4.55%) Windows Engineer
Libraries, Frameworks & Software Standards
1 9 (20.45%) IBM Integration Bus
1 9 (20.45%) SOAP
1 9 (20.45%) XML
1 9 (20.45%) XSLT
2 3 (6.82%) .NET
3 1 (2.27%) AngularJS
3 1 (2.27%) ASP.NET
3 1 (2.27%) React
Miscellaneous
1 6 (13.64%) NHS
2 4 (9.09%) Management Information System
3 3 (6.82%) CESG
3 3 (6.82%) Cyber Defence
3 3 (6.82%) Security Operations Centre
4 2 (4.55%) CMDB
5 1 (2.27%) Computer Science
5 1 (2.27%) Data Centre
5 1 (2.27%) Handset
5 1 (2.27%) RIA
Operating Systems
1 12 (27.27%) Windows
2 8 (18.18%) Windows Server
3 6 (13.64%) AIX
3 6 (13.64%) Unix
Processes & Methodologies
1 23 (52.27%) ITIL
2 15 (34.09%) Agile Software Development
3 14 (31.82%) Release Management
4 11 (25.00%) Project Management
5 10 (22.73%) Mentoring
6 9 (20.45%) Data Migration
6 9 (20.45%) Migration
6 9 (20.45%) PRINCE2
7 7 (15.91%) Service Management
7 7 (15.91%) Software Engineering
8 6 (13.64%) Coaching
9 4 (9.09%) Informatics
9 4 (9.09%) ITSM
9 4 (9.09%) Kanban
9 4 (9.09%) Scrum
9 4 (9.09%) Service Design
9 4 (9.09%) Stakeholder Management
10 3 (6.82%) Business Continuity
10 3 (6.82%) Change Management
10 3 (6.82%) Information Security
Programming Languages
1 9 (20.45%) C++
2 7 (15.91%) SQL
3 6 (13.64%) C
3 6 (13.64%) Ingres ABF
4 3 (6.82%) PowerShell
5 1 (2.27%) C#
5 1 (2.27%) JavaScript
Qualifications
1 11 (25.00%) Security Cleared
2 10 (22.73%) Degree
3 7 (15.91%) ISTQB Foundation Certification
4 6 (13.64%) SC Cleared
5 5 (11.36%) ISTQB
6 4 (9.09%) Cisco Certification
7 3 (6.82%) BPSS Clearance
7 3 (6.82%) CCNP
7 3 (6.82%) CESG Certified Professional
7 3 (6.82%) CISMP
7 3 (6.82%) CISSP
7 3 (6.82%) MCSE
7 3 (6.82%) Microsoft Certification
8 2 (4.55%) CCA
8 2 (4.55%) CCAA
8 2 (4.55%) Citrix Certification
8 2 (4.55%) ISEB
9 1 (2.27%) Avaya Certification
9 1 (2.27%) CCNA
9 1 (2.27%) Computer Science Degree
Quality Assurance & Compliance
1 9 (20.45%) HL7
2 5 (11.36%) Disclosure Scotland
3 2 (4.55%) QA
3 2 (4.55%) SLA
4 1 (2.27%) ISO/IEC 20000
4 1 (2.27%) ISO/IEC 27001
System Software
1 4 (9.09%) VMware Infrastructure
2 3 (6.82%) Active Directory
3 2 (4.55%) Docker
4 1 (2.27%) Microsoft App-V
4 1 (2.27%) VMware ESXi
4 1 (2.27%) XenServer
Systems Management
1 3 (6.82%) QRadar
2 2 (4.55%) BMC Marimba
2 2 (4.55%) HP Quality Center
2 2 (4.55%) SCCM
2 2 (4.55%) WSUS
Vendors
1 11 (25.00%) IBM
2 10 (22.73%) VMware
3 9 (20.45%) Fiorano
3 9 (20.45%) InterSystems
4 5 (11.36%) Microsoft
5 3 (6.82%) AlienVault
5 3 (6.82%) ArcSight
5 3 (6.82%) Citrix
5 3 (6.82%) Intel
5 3 (6.82%) LogLogic
5 3 (6.82%) LogRhythm
5 3 (6.82%) McAfee
5 3 (6.82%) Splunk
6 2 (4.55%) Atlassian
6 2 (4.55%) BMC
6 2 (4.55%) HP
6 2 (4.55%) Remedy
6 2 (4.55%) ServiceNow
7 1 (2.27%) Avaya
7 1 (2.27%) Cisco