ITIL Contracts in West London

ITIL (Information Technology Infrastructure Library)
London > West London

The table below provides summary statistics for contract job vacancies advertised in West London requiring ITIL skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITIL over the 6 months leading up to 19 August 2025, comparing them to the same period in the previous two years.

6 months to
19 Aug 2025
Same period 2024 Same period 2023
Rank 22 29 46
Rank change year-on-year +7 +17 -27
DemandTrendContract jobs citing ITIL 18 11 20
As % of all contract jobs advertised in West London 6.69% 3.72% 3.28%
As % of the Processes & Methodologies category 7.56% 4.04% 3.53%
Number of daily rates quoted 11 5 15
10th Percentile - £310 £269
25th Percentile £250 £400 £303
Median daily rate (50th Percentile) £360 £413 £450
Median % change year-on-year -12.73% -8.33% +4.35%
75th Percentile £513 £767 £533
90th Percentile £538 £787 £615
London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 3 5 1
10th Percentile - - -
25th Percentile £20.24 £23.80 £56.25
Median hourly rate £21.63 £26.68 £57.50
Median % change year-on-year -18.95% -53.60% +170.91%
75th Percentile £23.01 £68.00 £58.75
90th Percentile - £87.20 -
London median hourly rate £26.23 £23.80 £23.25
% change year-on-year +10.19% +2.37% -19.83%

All Process and Methodology Skills
West London

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in West London.

DemandTrendContract vacancies with a requirement for process or methodology skills 238 272 567
As % of all contract IT jobs advertised in West London 88.48% 91.89% 93.10%
Number of daily rates quoted 148 195 460
10th Percentile £244 £250 £255
25th Percentile £350 £363 £475
Median daily rate (50th Percentile) £423 £485 £563
Median % change year-on-year -12.89% -13.78% +12.50%
75th Percentile £504 £588 £650
90th Percentile £562 £650 £703
London median daily rate £540 £550 £575
% change year-on-year -1.82% -4.35% -
Number of hourly rates quoted 35 18 32
10th Percentile £20.45 £19.96 £26.43
25th Percentile £25.09 £23.80 £42.51
Median hourly rate £25.15 £45.75 £66.00
Median % change year-on-year -45.03% -30.68% +247.37%
75th Percentile £33.95 £65.00 £85.63
90th Percentile £50.20 £70.10 £90.00
London median hourly rate £29.07 £35.00 £40.00
% change year-on-year -16.94% -12.50% +8.84%

ITIL
Job Vacancy Trend in West London

Job postings citing ITIL as a proportion of all IT jobs advertised in West London.

Job vacancy trend for ITIL in West London

ITIL
Daily Rate Trend in West London

Contractor daily rate distribution trend for jobs in West London citing ITIL.

Contractor daily rate distribution trend for jobs in West London citing ITIL

ITIL
Daily Rate Histogram in West London

Daily rate distribution for jobs citing ITIL in West London over the 6 months to 19 August 2025.

Daily rate histogram for ITIL in West London

ITIL
Hourly Rate Trend in West London

Contractor hourly rate distribution trend for jobs in West London citing ITIL.

Contractor hourly rate distribution trend for jobs in West London citing ITIL

ITIL
DemandTrendContract Job Locations in West London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the West London region over the 6 months to 19 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
DemandTrendContract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Hillingdon -10 4 £250 - 2
Ealing - 3 - - 1
Richmond upon Thames - 2 £366 -
Wembley -4 1 - - 1
Harrow - 1 £275 -
ITIL
London

ITIL
Co-occurring Skills and Capabilities in West London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (33.33%) Microsoft Exchange
2 4 (22.22%) SharePoint
3 1 (5.56%) IIS
Applications
1 4 (22.22%) Microsoft Office
2 1 (5.56%) MS Visio
Business Applications
1 2 (11.11%) Remedy ITSM
Cloud Services
1 7 (38.89%) Microsoft 365
2 6 (33.33%) Azure
3 3 (16.67%) Entra ID
4 1 (5.56%) AWS
4 1 (5.56%) Azure Sentinel
4 1 (5.56%) GCP
4 1 (5.56%) OneDrive
4 1 (5.56%) SaaS
Communications & Networking
1 4 (22.22%) VPN
2 3 (16.67%) iSCSI
3 2 (11.11%) DHCP
3 2 (11.11%) DNS
3 2 (11.11%) Firewall
3 2 (11.11%) Internet
3 2 (11.11%) SAN
4 1 (5.56%) BGP
4 1 (5.56%) BIG-IP
4 1 (5.56%) DECT
4 1 (5.56%) F5 BIG-IP GTM
4 1 (5.56%) F5 BIG-IP LTM
4 1 (5.56%) LAN
4 1 (5.56%) NAS
4 1 (5.56%) Network Security
4 1 (5.56%) OSPF
4 1 (5.56%) SD-WAN
4 1 (5.56%) VLAN
4 1 (5.56%) VoIP
4 1 (5.56%) WAN
Database & Business Intelligence
1 1 (5.56%) SQL Server
General
1 7 (38.89%) Public Sector
1 7 (38.89%) Social Skills
2 4 (22.22%) Local Government
3 2 (11.11%) Analytical Skills
4 1 (5.56%) Finance
4 1 (5.56%) Telecoms
Job Titles
1 3 (16.67%) 1st Line Support
1 3 (16.67%) 2nd Line Engineer
1 3 (16.67%) 2nd Line Support
1 3 (16.67%) 2nd Line Support Engineer
1 3 (16.67%) Administrator
1 3 (16.67%) Microsoft 365 Specialist
1 3 (16.67%) Platform Specialist
1 3 (16.67%) Support Engineer
1 3 (16.67%) Support Officer
1 3 (16.67%) Systems Administrator
2 2 (11.11%) Architect
2 2 (11.11%) IT Engineer
2 2 (11.11%) IT Support
2 2 (11.11%) IT Support Engineer
2 2 (11.11%) Service Manager
2 2 (11.11%) Service Transition Manager
2 2 (11.11%) Transition Manager
3 1 (5.56%) Infrastructure Support
3 1 (5.56%) Infrastructure Support Specialist
3 1 (5.56%) SharePoint Specialist
Miscellaneous
1 1 (5.56%) Management Information System
Operating Systems
1 6 (33.33%) Windows
2 4 (22.22%) Windows Server
3 3 (16.67%) Windows 10
4 2 (11.11%) Android
4 2 (11.11%) Apple iOS
5 1 (5.56%) Linux
5 1 (5.56%) Mac OS
5 1 (5.56%) Mac OS X
5 1 (5.56%) VMS
Processes & Methodologies
1 5 (27.78%) Customer Service
1 5 (27.78%) ITSM
1 5 (27.78%) Problem Management
1 5 (27.78%) Project Management
1 5 (27.78%) Service Management
2 4 (22.22%) Incident Management
2 4 (22.22%) Mentoring
2 4 (22.22%) Problem-Solving
2 4 (22.22%) Service Delivery
3 3 (16.67%) Business Continuity
3 3 (16.67%) Customer Experience
3 3 (16.67%) Cybersecurity
3 3 (16.67%) Disaster Recovery
3 3 (16.67%) IT Strategy
3 3 (16.67%) Roadmaps
4 2 (11.11%) Budget Management
4 2 (11.11%) Change Advisory Board
4 2 (11.11%) Continuous Improvement
4 2 (11.11%) Strategic Roadmap
4 2 (11.11%) Technology Strategy
Programming Languages
1 5 (27.78%) PowerShell
2 1 (5.56%) Bash
2 1 (5.56%) Python
Qualifications
1 3 (16.67%) DBS Check
1 3 (16.67%) Degree
1 3 (16.67%) Security Cleared
2 2 (11.11%) SC Cleared
3 1 (5.56%) CCIE
3 1 (5.56%) CCNP
3 1 (5.56%) CCSE
3 1 (5.56%) Cisco Certification
3 1 (5.56%) Citrix Certification
3 1 (5.56%) ITIL Certification
3 1 (5.56%) JNCIE
3 1 (5.56%) JNCIP
3 1 (5.56%) Microsoft Certification
Quality Assurance & Compliance
1 2 (11.11%) ISO/IEC 27001
2 1 (5.56%) GDPR
System Software
1 9 (50.00%) Active Directory
2 5 (27.78%) VMware Infrastructure
3 2 (11.11%) VMware ESXi
4 1 (5.56%) Hyper-V
4 1 (5.56%) Virtual Desktop
4 1 (5.56%) vSphere
Systems Management
1 5 (27.78%) Microsoft Intune
2 4 (22.22%) SCCM
3 2 (11.11%) Ansible
4 1 (5.56%) Terraform
Vendors
1 10 (55.56%) Microsoft
2 6 (33.33%) VMware
3 3 (16.67%) Remedy
3 3 (16.67%) ServiceNow
4 2 (11.11%) Cisco
5 1 (5.56%) CheckPoint
5 1 (5.56%) Citrix
5 1 (5.56%) EMC
5 1 (5.56%) F5
5 1 (5.56%) HP
5 1 (5.56%) Juniper
5 1 (5.56%) Mitel
5 1 (5.56%) NetApp
5 1 (5.56%) Veeam
5 1 (5.56%) Veritas
5 1 (5.56%) Zscaler