Period
to 23 November 2017

The median contractor rate for a 3rd Line Support Engineer was £300 per day in advertised job vacancies in England during the 6 months to 23 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Third Line Support Engineer
UK > England
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 678 611 566
Rank change year-on-year -67 -45 +17
Contract jobs requiring a 3rd Line Support Engineer 181 267 320
As % of all contract IT jobs advertised in England 0.19% 0.27% 0.31%
As % of the Job Titles category 0.20% 0.29% 0.32%
Number of daily rates quoted 130 182 195
England median daily rate £300 £275 £275
Median daily rate % change year-on-year +9.09% - +5.77%
10th Percentile £169 £164 £165
90th Percentile £396 £388 £388
UK median daily rate £300 £275 £275
% change year-on-year +9.09% - +1.85%
Number of hourly rates quoted 8 20 27
England median hourly rate £13.03 £19.00 £22.50
Median hourly rate % change year-on-year -31.45% -15.56% +4.65%
10th Percentile £12.24 £16.20 £18.05
90th Percentile £74.50 £28.15 £35.90
UK median hourly rate £13.03 £19.00 £22.50
% change year-on-year -31.45% -15.56% +1.41%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
England
Contract vacancies in England with a recognized job title 89884 92670 98656
% of contract IT jobs with a recognized job title 94.76% 94.76% 95.00%
Number of daily rates quoted 59938 60988 63819
England median daily rate £450 £425 £413
Median daily rate % change year-on-year +5.88% +3.03% +3.13%
10th Percentile £263 £256 £250
90th Percentile £625 £600 £600
UK median daily rate £450 £425 £400
% change year-on-year +5.88% +6.25% -
Number of hourly rates quoted 2667 3006 3819
England median hourly rate £18.50 £18.50 £18.00
Median hourly rate % change year-on-year - +2.78% +9.09%
10th Percentile £10.97 £10.50 £10.50
90th Percentile £47.90 £47.00 £45.00
UK median hourly rate £18.70 £18.00 £18.00
% change year-on-year +3.89% - +9.09%

3rd Line Support Engineer
Job Vacancy Trend in England

Job postings that featured 3rd Line Support Engineer in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for 3rd Line Support Engineer in England

3rd Line Support Engineer
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 3rd Line Support Engineer in England.

Contractor daily rate trend for 3rd Line Support Engineer in England

3rd Line Support Engineer
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing 3rd Line Support Engineer in England over the 6 months to 23 November 2017.

Contractor daily rate histogram for 3rd Line Support Engineer in England

3rd Line Support Engineer
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 3rd Line Support Engineer in England.

Contractor hourly rate trend for 3rd Line Support Engineer in England

3rd Line Support Engineer
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing 3rd Line Support Engineer in England over the 6 months to 23 November 2017.

Contractor hourly rate histogram for 3rd Line Support Engineer in England

3rd Line Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support Engineer within the England region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -36 60 £290 +16.00% 11
South East -35 51 £323 +17.27% 4
Midlands +27 24 £300 +18.81% 5
North of England +42 20 £300 +9.09% 9
East of England -11 17 £325 +71.05% 5
West Midlands +38 16 £300 +25.00% 1
Yorkshire +23 12 £300 +2.13%
South West -21 9 £205 -31.67% 3
East Midlands -8 8 £300 +11.11% 4
North West +12 7 £220 -2.22% 8
North East +51 1 - - 1
3rd Line Support Engineer
UK

3rd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 23 November 2017, 3rd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring 3rd Line Support Engineer in the job title.

1 124 (68.51%) Windows
2 83 (45.86%) VMware
3 79 (43.65%) Active Directory
4 77 (42.54%) Windows Server
5 68 (37.57%) Microsoft
6 48 (26.52%) Cisco
7 47 (25.97%) Windows Server 2012
8 46 (25.41%) Office 365
9 41 (22.65%) Windows Server 2008
10 40 (22.10%) ITIL
11 34 (18.78%) Firewall
12 33 (18.23%) VMware Infrastructure
13 32 (17.68%) Windows 7
13 32 (17.68%) LAN
14 31 (17.13%) MS Exchange
15 30 (16.57%) WAN
15 30 (16.57%) Microsoft Certification
15 30 (16.57%) SCCM
16 28 (15.47%) Microsoft Azure
17 27 (14.92%) Citrix
18 25 (13.81%) SharePoint
19 24 (13.26%) Microsoft Office
19 24 (13.26%) Windows 10
20 23 (12.71%) Hyper-V
20 23 (12.71%) vSphere
21 22 (12.15%) SAN
22 21 (11.60%) Cisco Certification
22 21 (11.60%) HP
23 20 (11.05%) Security Cleared
24 19 (10.50%) SQL

3rd Line Support Engineer Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (17.13%) MS Exchange
2 25 (13.81%) SharePoint
3 13 (7.18%) Exchange Server 2010
4 10 (5.52%) Skype for Business
5 6 (3.31%) Exchange Server 2013
6 5 (2.76%) Exchange Server 2007
7 3 (1.66%) Exchange Server 2003
7 3 (1.66%) IBM Notes
8 2 (1.10%) Blackberry Enterprise Server
8 2 (1.10%) IIS
8 2 (1.10%) WebLogic
9 1 (0.55%) JBoss
9 1 (0.55%) SAS
Applications
1 24 (13.26%) Microsoft Office
2 1 (0.55%) MS Visio
Business Applications
1 3 (1.66%) Remedy ITSM
2 1 (0.55%) Dynamics CRM
Cloud Services
1 46 (25.41%) Office 365
2 28 (15.47%) Microsoft Azure
3 3 (1.66%) Amazon AWS
4 2 (1.10%) Azure Active Directory
4 2 (1.10%) Mimecast
5 1 (0.55%) IaaS
5 1 (0.55%) SaaS
Communications & Networking
1 34 (18.78%) Firewall
2 32 (17.68%) LAN
3 30 (16.57%) WAN
4 22 (12.15%) SAN
5 14 (7.73%) TCP/IP
6 13 (7.18%) DNS
7 12 (6.63%) DHCP
7 12 (6.63%) VPN
8 9 (4.97%) VLAN
9 8 (4.42%) MPLS
9 8 (4.42%) Skype
10 7 (3.87%) Internet
10 7 (3.87%) Wireless
11 6 (3.31%) Wi-Fi
12 5 (2.76%) Cisco ASA
13 3 (1.66%) F5 BIG-IP GTM
13 3 (1.66%) F5 BIG-IP LTM
13 3 (1.66%) SSL
13 3 (1.66%) Wireshark
14 2 (1.10%) WLAN
Database & Business Intelligence
1 18 (9.94%) SQL Server
2 3 (1.66%) SQL Server 2008
3 2 (1.10%) Geospatial Data
3 2 (1.10%) Oracle Database
3 2 (1.10%) Oracle Database 10g
3 2 (1.10%) SQL Server 2005
3 2 (1.10%) SQL Server 2012
4 1 (0.55%) Blockchain
4 1 (0.55%) MySQL
4 1 (0.55%) PostgreSQL
4 1 (0.55%) RDBMS
4 1 (0.55%) Relational Database
Development Applications
1 3 (1.66%) Git (software)
1 3 (1.66%) JIRA
2 1 (0.55%) AdminStudio
General
1 14 (7.73%) Finance
2 6 (3.31%) French Language
2 6 (3.31%) Telecoms
3 5 (2.76%) German Language
3 5 (2.76%) Italian Language
3 5 (2.76%) Manufacturing
3 5 (2.76%) Spanish Language
4 4 (2.21%) Banking
4 4 (2.21%) Military
5 3 (1.66%) Investment Banking
5 3 (1.66%) Law
5 3 (1.66%) Marketing
5 3 (1.66%) Retail
6 2 (1.10%) Automotive
6 2 (1.10%) Electronics
7 1 (0.55%) Back Office
7 1 (0.55%) Dutch Language
7 1 (0.55%) Financial Institution
7 1 (0.55%) Front Office
Libraries, Frameworks & Software Standards
1 7 (3.87%) X-Windows
2 3 (1.66%) Middleware
2 3 (1.66%) Web Services
3 2 (1.10%) Hibernate
3 2 (1.10%) Java EE
3 2 (1.10%) JAX-RS
3 2 (1.10%) JSF
3 2 (1.10%) Oracle Fusion
3 2 (1.10%) RESTful
3 2 (1.10%) SOAP
3 2 (1.10%) XML
3 2 (1.10%) XSLT
4 1 (0.55%) Flash
Miscellaneous
1 11 (6.08%) Data Centre
2 7 (3.87%) Blackberry
3 5 (2.76%) Replication
4 3 (1.66%) Analytical Skills
4 3 (1.66%) Clustering
4 3 (1.66%) Fat Client
4 3 (1.66%) Greenfield Project
4 3 (1.66%) iPad
4 3 (1.66%) iPhone
4 3 (1.66%) NHS
4 3 (1.66%) Thin Client
5 2 (1.10%) Hybrid Cloud
5 2 (1.10%) Video Conferencing
6 1 (0.55%) Digital Signage
6 1 (0.55%) Driving Licence
6 1 (0.55%) Fintech
6 1 (0.55%) FMCG
6 1 (0.55%) Microsoft Licensing
6 1 (0.55%) Mobile App
6 1 (0.55%) Virtual Team
Operating Systems
1 124 (68.51%) Windows
2 77 (42.54%) Windows Server
3 47 (25.97%) Windows Server 2012
4 41 (22.65%) Windows Server 2008
5 32 (17.68%) Windows 7
6 24 (13.26%) Windows 10
7 15 (8.29%) Windows Server 2003
8 11 (6.08%) Linux
9 10 (5.52%) Unix
10 8 (4.42%) Windows 8
11 4 (2.21%) Android
11 4 (2.21%) Windows XP
12 3 (1.66%) Red Hat Enterprise Linux
12 3 (1.66%) Windows Phone
13 2 (1.10%) Apple iOS
13 2 (1.10%) CentOS
13 2 (1.10%) Mac OS X
13 2 (1.10%) Solaris
14 1 (0.55%) Mac OS
14 1 (0.55%) Windows Embedded Compact
Processes & Methodologies
1 40 (22.10%) ITIL
2 18 (9.94%) Migration
3 11 (6.08%) Service Delivery
4 9 (4.97%) Patch Management
4 9 (4.97%) Virtual Environments
5 8 (4.42%) Change Management
5 8 (4.42%) Project Management
6 7 (3.87%) Load Balancing
7 6 (3.31%) Mobile Device Management
7 6 (3.31%) Problem Management
7 6 (3.31%) Service Management
8 5 (2.76%) Incident Management
9 4 (2.21%) Application Packaging
9 4 (2.21%) Change Control
9 4 (2.21%) Disaster Recovery
9 4 (2.21%) Hardware Maintenance
9 4 (2.21%) High Availability
9 4 (2.21%) ITIL V3
9 4 (2.21%) ITSM
9 4 (2.21%) PRINCE2
Programming Languages
1 19 (10.50%) SQL
2 18 (9.94%) PowerShell
3 5 (2.76%) Java
4 2 (1.10%) C
4 2 (1.10%) C#
4 2 (1.10%) Shell Script
5 1 (0.55%) Bash Shell
5 1 (0.55%) Perl
5 1 (0.55%) PL/SQL
5 1 (0.55%) Python
Qualifications
1 30 (16.57%) Microsoft Certification
2 21 (11.60%) Cisco Certification
3 20 (11.05%) Security Cleared
4 16 (8.84%) MCSE
5 14 (7.73%) SC Cleared
6 12 (6.63%) CCNA
7 10 (5.52%) MCSA
8 7 (3.87%) VMware Certified Professional (VCP)
9 6 (3.31%) Degree
10 5 (2.76%) CCNP
10 5 (2.76%) DV Cleared
11 4 (2.21%) MCITP
12 3 (1.66%) CCIE
12 3 (1.66%) ITIL Certification
12 3 (1.66%) MCP
13 2 (1.10%) CCENT
13 2 (1.10%) VCAP
14 1 (0.55%) CCA
14 1 (0.55%) DBS Check
14 1 (0.55%) VCP5
Quality Assurance & Compliance
1 12 (6.63%) SLA
System Software
1 79 (43.65%) Active Directory
2 33 (18.23%) VMware Infrastructure
3 23 (12.71%) Hyper-V
3 23 (12.71%) vSphere
4 10 (5.52%) VMware ESXi
5 5 (2.76%) Terminal Services
5 5 (2.76%) XenApp
6 4 (2.21%) Microsoft App-V
6 4 (2.21%) Virtual Servers
6 4 (2.21%) XenDesktop
6 4 (2.21%) XenServer
7 3 (1.66%) Virtual Machines
8 2 (1.10%) Microsoft Virtual Server
8 2 (1.10%) vCloud
9 1 (0.55%) BitLocker
9 1 (0.55%) ProxySG
9 1 (0.55%) Sendmail
9 1 (0.55%) Terminal Server
9 1 (0.55%) VMware Workstation
Systems Management
1 30 (16.57%) SCCM
2 9 (4.97%) NetBackup
3 3 (1.66%) WSUS
4 2 (1.10%) Ionix
4 2 (1.10%) Systems Management Server (SMS)
5 1 (0.55%) AirWatch
5 1 (0.55%) Ansible
5 1 (0.55%) CA Spectrum
5 1 (0.55%) Cisco CME
5 1 (0.55%) Cisco CUCM
5 1 (0.55%) Cisco UCCE
5 1 (0.55%) Cobbler
5 1 (0.55%) McAfee ePO
5 1 (0.55%) Microsoft Clustering
5 1 (0.55%) Opscode Chef
5 1 (0.55%) PowerCLI
5 1 (0.55%) Puppet
5 1 (0.55%) SCOM
5 1 (0.55%) vCenter Server
5 1 (0.55%) vMotion
Vendors
1 83 (45.86%) VMware
2 68 (37.57%) Microsoft
3 48 (26.52%) Cisco
4 27 (14.92%) Citrix
5 21 (11.60%) HP
6 11 (6.08%) F5
7 10 (5.52%) NetApp
8 8 (4.42%) Dell
9 7 (3.87%) Juniper
10 6 (3.31%) McAfee
10 6 (3.31%) Oracle
11 5 (2.76%) IBM
11 5 (2.76%) Veeam
12 4 (2.21%) Kaspersky
12 4 (2.21%) Remedy
12 4 (2.21%) Symantec
13 3 (1.66%) Apple
13 3 (1.66%) BMC
13 3 (1.66%) Lotus
13 3 (1.66%) Red Hat