Period
to 23 July 2018

The median contractor rate for a Support Officer was £295 per day in advertised job vacancies in the West Midlands during the 6 months to 23 July 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Officer
England > West Midlands
6 months to
23 Jul 2018
Same period 2017 Same period 2016
Rank 191 166 188
Rank change year-on-year -25 +22 -18
Contract jobs requiring a Support Officer 12 13 20
As % of all contract IT jobs advertised in the West Midlands 0.23% 0.30% 0.33%
As % of the Job Titles category 0.25% 0.31% 0.35%
Number of daily rates quoted 3 8 15
West Midlands median daily rate £295 £210 £225
Median daily rate % change year-on-year +40.48% -6.67% -16.67%
10th Percentile £227 £111 £134
90th Percentile £401 £290 £298
England median daily rate £250 £245 £245
% change year-on-year +2.04% - +2.62%
Number of hourly rates quoted 7 2 0
West Midlands median hourly rate £14.75 £13.19 -
Median hourly rate % change year-on-year +11.85% - -
England median hourly rate £16.00 £17.50 £16.50
% change year-on-year -8.57% +6.06% +8.20%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
West Midlands
Contract vacancies in the West Midlands with a recognized job title 4,877 4,172 5,714
% of contract IT jobs with a recognized job title 94.68% 94.71% 95.28%
Number of daily rates quoted 2,961 2,620 3,332
West Midlands median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +9.59%
10th Percentile £238 £225 £225
90th Percentile £575 £538 £538
England median daily rate £450 £440 £425
% change year-on-year +2.27% +3.53% +6.25%
Number of hourly rates quoted 211 181 182
West Midlands median hourly rate £15.50 £17.00 £15.00
Median hourly rate % change year-on-year -8.82% +13.33% -14.29%
10th Percentile £11.00 £10.50 £10.25
90th Percentile £35.75 £43.25 £38.75
England median hourly rate £18.70 £18.10 £19.00
% change year-on-year +3.31% -4.74% +8.57%

Support Officer
Job Vacancy Trend in the West Midlands

Job postings that featured Support Officer in the job title as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Support Officer in the West Midlands

Support Officer
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Officer in the West Midlands.

Contractor daily rate trend for Support Officer in the West Midlands

Support Officer
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing Support Officer in the West Midlands over the 6 months to 23 July 2018.

Contractor daily rate histogram for Support Officer in the West Midlands

Support Officer
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Officer in the West Midlands.

Contractor hourly rate trend for Support Officer in the West Midlands

Support Officer
Contractor Hourly Rate Histogram in the West Midlands

The hourly rate distribution of IT jobs citing Support Officer in the West Midlands over the 6 months to 23 July 2018.

Contractor hourly rate histogram for Support Officer in the West Midlands

Support Officer
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Officer within the West Midlands region over the 6 months to 23 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wolverhampton -5 4 £225 +100.00%
Birmingham -20 4 £400 +128.57% 1
Staffordshire - 2 - - 1
Coventry -24 1 £295 +18.00%
Support Officer
England

Support Officer Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 23 July 2018, Support Officer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region featuring Support Officer in the job title.

1 6 (50.00%) ITIL
2 5 (41.67%) Project Management
3 4 (33.33%) Microsoft Office
3 4 (33.33%) Windows
4 3 (25.00%) Programme Management
4 3 (25.00%) Fat Client
4 3 (25.00%) Microsoft Project
4 3 (25.00%) MS Exchange
4 3 (25.00%) Active Directory
4 3 (25.00%) Microsoft
4 3 (25.00%) Thin Client
4 3 (25.00%) Data Security
4 3 (25.00%) Windows 7
5 2 (16.67%) Stakeholder Engagement
5 2 (16.67%) MS Visio
5 2 (16.67%) Knowledge Management
5 2 (16.67%) Finance
5 2 (16.67%) Change Control
5 2 (16.67%) Data Protection
5 2 (16.67%) SC Cleared
5 2 (16.67%) Security Cleared
5 2 (16.67%) GDPR
6 1 (8.33%) PMO
6 1 (8.33%) Programme Delivery
6 1 (8.33%) Decision-Making
6 1 (8.33%) Cisco ASA
6 1 (8.33%) Data Cleansing
6 1 (8.33%) Cisco UCCX
6 1 (8.33%) Information Governance
6 1 (8.33%) ITIL Foundation Certificate

Support Officer Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (25.00%) MS Exchange
2 1 (8.33%) SharePoint
Applications
1 4 (33.33%) Microsoft Office
2 3 (25.00%) Microsoft Project
3 2 (16.67%) MS Visio
Communications & Networking
1 1 (8.33%) Cisco ASA
1 1 (8.33%) Intranet
1 1 (8.33%) Network Security
1 1 (8.33%) VoIP
General
1 2 (16.67%) Finance
2 1 (8.33%) Law
2 1 (8.33%) Telecoms
Miscellaneous
1 3 (25.00%) Fat Client
1 3 (25.00%) Thin Client
2 1 (8.33%) Analytical Skills
2 1 (8.33%) Data Protection Act
2 1 (8.33%) Management Information System
Operating Systems
1 4 (33.33%) Windows
2 3 (25.00%) Windows 7
3 1 (8.33%) Unix
Processes & Methodologies
1 6 (50.00%) ITIL
2 5 (41.67%) Project Management
3 3 (25.00%) Data Security
3 3 (25.00%) Programme Management
4 2 (16.67%) Change Control
4 2 (16.67%) Data Protection
4 2 (16.67%) Knowledge Management
4 2 (16.67%) Stakeholder Engagement
5 1 (8.33%) Agile Software Development
5 1 (8.33%) Data Cleansing
5 1 (8.33%) Decision-Making
5 1 (8.33%) Information Governance
5 1 (8.33%) Line Management
5 1 (8.33%) Mathematics
5 1 (8.33%) Programme Delivery
5 1 (8.33%) Risk Management
5 1 (8.33%) Scrum
5 1 (8.33%) Service Management
5 1 (8.33%) Stakeholder Management
5 1 (8.33%) Waterfall
Qualifications
1 2 (16.67%) SC Cleared
1 2 (16.67%) Security Cleared
2 1 (8.33%) CCNA
2 1 (8.33%) Cisco Certification
2 1 (8.33%) ITIL Certification
2 1 (8.33%) ITIL Foundation Certificate
2 1 (8.33%) MCSA
2 1 (8.33%) MCSE
2 1 (8.33%) Microsoft Certification
2 1 (8.33%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (16.67%) GDPR
2 1 (8.33%) PMO
System Software
1 3 (25.00%) Active Directory
Systems Management
1 1 (8.33%) Cisco UCCX
Vendors
1 3 (25.00%) Microsoft
2 1 (8.33%) Cisco