Period
to 20 July 2018

The following table provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 20 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > West Midlands
6 months to
20 Jul 2018
Same period 2017 Same period 2016
Rank 23 24 26
Rank change year-on-year +1 +2 -6
Contract jobs citing ITIL 398 282 380
As % of all contract IT jobs advertised in the West Midlands 7.65% 6.38% 6.34%
As % of the Processes & Methodologies category 9.19% 7.68% 7.59%
Number of daily rates quoted 201 149 224
West Midlands median daily rate £410 £350 £368
Median daily rate % change year-on-year +17.14% -4.76% +13.08%
10th Percentile £145 £176 £178
90th Percentile £519 £535 £575
England median daily rate £410 £400 £375
% change year-on-year +2.50% +6.67% +3.45%
Number of hourly rates quoted 80 18 24
West Midlands median hourly rate £14.00 £13.50 £15.00
Median hourly rate % change year-on-year +3.70% -10.00% -20.00%
10th Percentile £10.73 £10.50 £10.51
90th Percentile £23.08 £18.00 £38.43
England median hourly rate £15.50 £15.50 £18.00
% change year-on-year - -13.89% +12.78%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
West Midlands
Contract vacancies with a requirement for process or methodology skills 4,332 3,673 5,005
As % of all contract IT jobs advertised in the West Midlands 83.29% 83.14% 83.54%
Number of daily rates quoted 2,606 2,311 2,903
West Midlands median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +6.67%
10th Percentile £263 £255 £243
90th Percentile £575 £538 £538
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.94%
Number of hourly rates quoted 198 134 113
West Midlands median hourly rate £15.50 £20.00 £17.00
Median hourly rate % change year-on-year -22.50% +17.65% -24.44%
10th Percentile £10.94 £10.96 £10.73
90th Percentile £36.65 £49.25 £38.95
England median hourly rate £22.50 £24.50 £23.50
% change year-on-year -8.16% +4.26% +11.90%

ITIL
Job Vacancy Trend in the West Midlands

Job postings citing ITIL as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for ITIL in the West Midlands

ITIL
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the West Midlands.

Contractor daily rate trend for ITIL in the West Midlands

ITIL
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing ITIL in the West Midlands over the 6 months to 20 July 2018.

Contractor daily rate histogram for ITIL in the West Midlands

ITIL
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the West Midlands.

Contractor hourly rate trend for ITIL in the West Midlands

ITIL
Contractor Hourly Rate Histogram in the West Midlands

The hourly rate distribution of IT jobs citing ITIL in the West Midlands over the 6 months to 20 July 2018.

Contractor hourly rate histogram for ITIL in the West Midlands

ITIL
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the West Midlands region over the 6 months to 20 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +5 107 £381 -4.69% 30
Coventry +3 79 £383 +33.57% 14
Warwickshire +7 67 £451 +44.16% 8
Shropshire -23 32 £450 -16.51% 4
Worcestershire +5 14 £200 +122.22% 4
Staffordshire -14 12 £258 -25.09% 11
Herefordshire +15 9 £320 -0.78%
Walsall - 9 - -
Solihull -15 8 £150 -66.67% 5
Dudley 0 6 £188 - 1
Wolverhampton -10 6 £325 -7.14% 5
Kingswinford -4 1 - -
Halesowen - 1 - -
ITIL
England

For the 6 months to 20 July 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region with a requirement for ITIL.

1 133 (33.42%) Windows
2 111 (27.89%) Service Management
3 100 (25.13%) Active Directory
4 88 (22.11%) ITIL V3
5 73 (18.34%) Microsoft
6 61 (15.33%) Agile Software Development
7 52 (13.07%) Service Delivery
8 50 (12.56%) ITIL Certification
9 47 (11.81%) Stakeholder Management
10 46 (11.56%) ITSM
11 42 (10.55%) VMware
12 41 (10.30%) Finance
13 38 (9.55%) Office 365
13 38 (9.55%) Data Centre
14 37 (9.30%) Windows Server
14 37 (9.30%) Service Design
14 37 (9.30%) Change Management
14 37 (9.30%) Cisco Certification
15 36 (9.05%) Cisco
16 35 (8.79%) Project Management
17 34 (8.54%) LAN
18 33 (8.29%) Microsoft Office
19 32 (8.04%) SCCM
19 32 (8.04%) Analytical Skills
20 31 (7.79%) WAN
21 29 (7.29%) PRINCE2
22 28 (7.04%) Management Information System
22 28 (7.04%) PowerShell
22 28 (7.04%) ServiceNow
22 28 (7.04%) Windows 10

ITIL
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (5.03%) MS Exchange
2 14 (3.52%) SharePoint
3 11 (2.76%) Skype for Business
4 10 (2.51%) Confluence
5 9 (2.26%) Documentum
6 6 (1.51%) Apache
6 6 (1.51%) Exchange Server 2010
7 5 (1.26%) Tomcat
8 2 (0.50%) BizTalk Server
8 2 (0.50%) nginx
8 2 (0.50%) Oracle Workflow
8 2 (0.50%) WebSphere
9 1 (0.25%) Exchange Server 2013
9 1 (0.25%) IIS
9 1 (0.25%) JBoss
9 1 (0.25%) WildFly
Applications
1 33 (8.29%) Microsoft Office
2 13 (3.27%) Microsoft Excel
3 10 (2.51%) MS Visio
4 8 (2.01%) Microsoft Project
5 5 (1.26%) Microsoft PowerPoint
6 4 (1.01%) PTC Creo
6 4 (1.01%) Windchill
Business Applications
1 12 (3.02%) Remedy ITSM
2 10 (2.51%) assyst
3 4 (1.01%) SAP HCM
3 4 (1.01%) SAP HR
4 3 (0.75%) Dynamics CRM
5 1 (0.25%) Dynamics NAV
5 1 (0.25%) Oracle Applications
Cloud Services
1 38 (9.55%) Office 365
2 26 (6.53%) Microsoft Azure
3 12 (3.02%) Amazon AWS
4 9 (2.26%) Cloud Computing
5 6 (1.51%) SaaS
6 5 (1.26%) Dynamics 365
6 5 (1.26%) OneDrive
7 4 (1.01%) SuccessFactors
8 3 (0.75%) Google Cloud Platform
9 2 (0.50%) IaaS
9 2 (0.50%) PaaS
10 1 (0.25%) Azure Active Directory
10 1 (0.25%) G Suite
10 1 (0.25%) IBM PureFlex
Communications & Networking
1 34 (8.54%) LAN
2 31 (7.79%) WAN
3 24 (6.03%) Firewall
4 18 (4.52%) SAN
4 18 (4.52%) VPN
5 16 (4.02%) MPLS
6 15 (3.77%) VoIP
7 14 (3.52%) Network Security
7 14 (3.52%) Wi-Fi
8 10 (2.51%) DHCP
8 10 (2.51%) SNMP
8 10 (2.51%) VLAN
9 9 (2.26%) Skype
10 8 (2.01%) DNS
10 8 (2.01%) Internet
11 5 (1.26%) Cisco ASA
11 5 (1.26%) Wireless
12 4 (1.01%) 802.11
12 4 (1.01%) Intranet
12 4 (1.01%) SSL
Database & Business Intelligence
1 14 (3.52%) SQL Server
2 4 (1.01%) BusinessObjects
2 4 (1.01%) Oracle Reports
2 4 (1.01%) Relational Database
2 4 (1.01%) SAP Data Services
3 3 (0.75%) Data Warehouse
3 3 (0.75%) MySQL
3 3 (0.75%) PostgreSQL
4 2 (0.50%) Oracle Database
4 2 (0.50%) SQLPlus
5 1 (0.25%) DB2
5 1 (0.25%) SQL Server 2012
5 1 (0.25%) SQL Server Analysis Services
5 1 (0.25%) SQL Server Integration Services
5 1 (0.25%) SQL Server Reporting Services
Development Applications
1 17 (4.27%) JIRA
2 7 (1.76%) Atlassian Bamboo
2 7 (1.76%) Bitbucket
2 7 (1.76%) Jenkins
3 5 (1.26%) Subversion
4 3 (0.75%) Visual Studio Team System
5 2 (0.50%) ClearCase
5 2 (0.50%) Git (software)
5 2 (0.50%) Vagrant
6 1 (0.25%) Oracle Forms
6 1 (0.25%) Serena SBM
General
1 41 (10.30%) Finance
2 16 (4.02%) Telecoms
3 12 (3.02%) Retail
4 6 (1.51%) Advertising
4 6 (1.51%) Automotive
5 4 (1.01%) Mandarin Language
5 4 (1.01%) Manufacturing
5 4 (1.01%) Marketing
6 2 (0.50%) Aerospace
6 2 (0.50%) Legal
7 1 (0.25%) Local Government
Job Titles
1 93 (23.37%) Analyst
2 40 (10.05%) Service Manager
3 38 (9.55%) Service Analyst
4 37 (9.30%) Architect
5 28 (7.04%) 2nd Line Support
5 28 (7.04%) Service Desk Analyst
6 26 (6.53%) Support Engineer
7 18 (4.52%) 2nd Line Engineer
8 17 (4.27%) IT Analyst
9 16 (4.02%) Business Analyst
9 16 (4.02%) IT Manager
10 15 (3.77%) Consultant
10 15 (3.77%) Infrastructure Engineer
10 15 (3.77%) Transition Manager
11 14 (3.52%) Solutions Architect
12 13 (3.27%) 2nd Line Support Engineer
12 13 (3.27%) Help Desk Analyst
12 13 (3.27%) Service Transition Manager
13 12 (3.02%) Support Analyst
14 11 (2.76%) IT Support
Libraries, Frameworks & Software Standards
1 11 (2.76%) Middleware
2 7 (1.76%) HTML
2 7 (1.76%) XML
3 4 (1.01%) .NET
3 4 (1.01%) 802.1X
3 4 (1.01%) LAMP
3 4 (1.01%) SAP Basis
4 3 (0.75%) SOAP
5 2 (0.50%) .NET Framework
5 2 (0.50%) CSS
5 2 (0.50%) LDAP
5 2 (0.50%) Software Packaging
5 2 (0.50%) XSLT
6 1 (0.25%) IBM Integration Bus
6 1 (0.25%) LAPP Stack
Miscellaneous
1 38 (9.55%) Data Centre
2 32 (8.04%) Analytical Skills
3 28 (7.04%) Management Information System
4 12 (3.02%) Self-Motivation
5 9 (2.26%) Driving Licence
6 7 (1.76%) Fat Client
6 7 (1.76%) Thin Client
6 7 (1.76%) User Experience
7 6 (1.51%) iPad
8 4 (1.01%) CMDB
8 4 (1.01%) iPhone
9 3 (0.75%) Clustering
9 3 (0.75%) Computer Science
9 3 (0.75%) Fintech
9 3 (0.75%) FMCG
9 3 (0.75%) Greenfield Project
9 3 (0.75%) Public Cloud
10 2 (0.50%) Data Structures
10 2 (0.50%) Video Conferencing
10 2 (0.50%) Virtual Team
Operating Systems
1 133 (33.42%) Windows
2 37 (9.30%) Windows Server
3 28 (7.04%) Windows 10
4 25 (6.28%) Windows 7
5 23 (5.78%) Unix
6 17 (4.27%) Linux
7 11 (2.76%) Windows Server 2012
8 5 (1.26%) Red Hat Enterprise Linux
8 5 (1.26%) Windows 8
9 4 (1.01%) Windows Vista
10 3 (0.75%) Android
10 3 (0.75%) Apple iOS
10 3 (0.75%) Windows Server 2008
10 3 (0.75%) Windows XP
11 2 (0.50%) Mac OS X
12 1 (0.25%) CentOS
12 1 (0.25%) MVS
12 1 (0.25%) Windows Server 2003
Processes & Methodologies
1 111 (27.89%) Service Management
2 88 (22.11%) ITIL V3
3 61 (15.33%) Agile Software Development
4 52 (13.07%) Service Delivery
5 47 (11.81%) Stakeholder Management
6 46 (11.56%) ITSM
7 37 (9.30%) Change Management
7 37 (9.30%) Service Design
8 35 (8.79%) Project Management
9 29 (7.29%) PRINCE2
10 27 (6.78%) Business Analysis
11 25 (6.28%) CRM
12 22 (5.53%) Capacity Planning
12 22 (5.53%) Migration
13 21 (5.28%) TOGAF
14 19 (4.77%) Incident Management
14 19 (4.77%) Risk Management
15 18 (4.52%) Information Security
15 18 (4.52%) SDLC
15 18 (4.52%) SIEM
Programming Languages
1 28 (7.04%) PowerShell
2 15 (3.77%) SQL
3 11 (2.76%) Python
4 10 (2.51%) Perl
5 4 (1.01%) C#
6 3 (0.75%) JavaScript
6 3 (0.75%) Shell Script
7 2 (0.50%) Bash Shell
7 2 (0.50%) Java
7 2 (0.50%) PL/SQL
8 1 (0.25%) Assembly Language
8 1 (0.25%) C
8 1 (0.25%) COBOL
8 1 (0.25%) PL/1
8 1 (0.25%) T-SQL
8 1 (0.25%) VB
8 1 (0.25%) VBA
8 1 (0.25%) VBScript
Qualifications
1 50 (12.56%) ITIL Certification
2 37 (9.30%) Cisco Certification
3 27 (6.78%) CCNA
4 24 (6.03%) Microsoft Certification
4 24 (6.03%) Security Cleared
5 20 (5.03%) ITIL Foundation Certificate
5 20 (5.03%) MCSE
6 19 (4.77%) CISSP
7 17 (4.27%) Degree
8 16 (4.02%) CCNP
9 13 (3.27%) SC Cleared
10 10 (2.51%) SANS
11 7 (1.76%) DV Cleared
12 6 (1.51%) PRINCE2 Certification
13 5 (1.26%) CEH
13 5 (1.26%) MCP
13 5 (1.26%) PRINCE2 Practitioner
13 5 (1.26%) VMware Certified Professional (VCP)
14 4 (1.01%) CCSP
14 4 (1.01%) MCSA
Quality Assurance & Compliance
1 25 (6.28%) SLA
2 16 (4.02%) GDPR
3 10 (2.51%) ISO/IEC 27001
4 8 (2.01%) QA
5 7 (1.76%) COBIT
6 4 (1.01%) Data Quality
6 4 (1.01%) ISO/IEC 20000
7 3 (0.75%) Disclosure Scotland
7 3 (0.75%) PMO
8 1 (0.25%) Cyber Essentials
8 1 (0.25%) ISO 22301
8 1 (0.25%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 1 (0.25%) PCI DSS
8 1 (0.25%) Sarbanes-Oxley
System Software
1 100 (25.13%) Active Directory
2 27 (6.78%) VMware Infrastructure
3 13 (3.27%) XenApp
4 10 (2.51%) Hyper-V
4 10 (2.51%) Microsoft App-V
5 6 (1.51%) VMware Workstation
5 6 (1.51%) XenDesktop
6 5 (1.26%) vSphere
7 4 (1.01%) Virtual Desktop
7 4 (1.01%) VMware ESXi
8 3 (0.75%) BitLocker
8 3 (0.75%) Terminal Services
8 3 (0.75%) Virtual Machines
8 3 (0.75%) VMware Server
9 2 (0.50%) DFS Replication
10 1 (0.25%) iptables
10 1 (0.25%) Microsoft Virtual Server
10 1 (0.25%) Squid
10 1 (0.25%) Virtual Servers
Systems Management
1 32 (8.04%) SCCM
2 6 (1.51%) Ansible
2 6 (1.51%) HP ALM
3 5 (1.26%) SCOM
3 5 (1.26%) WSUS
4 4 (1.01%) BladeLogic
4 4 (1.01%) Opscode Chef
4 4 (1.01%) Puppet
4 4 (1.01%) Tivoli Storage Manager
5 3 (0.75%) Microsoft Clustering
5 3 (0.75%) Nagios
5 3 (0.75%) Nessus
5 3 (0.75%) NetBackup
5 3 (0.75%) SafeCom
5 3 (0.75%) Single Sign-On
6 2 (0.50%) McAfee ePO
6 2 (0.50%) Microsoft Data Protection Manager
6 2 (0.50%) Rundeck
6 2 (0.50%) SCVMM
6 2 (0.50%) Terraform
Vendors
1 73 (18.34%) Microsoft
2 42 (10.55%) VMware
3 36 (9.05%) Cisco
4 28 (7.04%) ServiceNow
5 24 (6.03%) Citrix
6 19 (4.77%) BMC
6 19 (4.77%) Oracle
7 17 (4.27%) HP
8 15 (3.77%) NetApp
9 12 (3.02%) Remedy
10 9 (2.26%) Dell
10 9 (2.26%) Pega
10 9 (2.26%) SAP
11 7 (1.76%) Atlassian
11 7 (1.76%) IBM
11 7 (1.76%) Salesforce.com
12 6 (1.51%) McAfee
13 5 (1.26%) Apple
13 5 (1.26%) CommVault
13 5 (1.26%) Red Hat