Period
to 19 January 2019

The following table provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 19 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > West Midlands
6 months to
19 Jan 2019
Same period 2018 Same period 2017
Rank 24 24 23
Rank change year-on-year 0 -1 -3
Contract jobs citing ITIL 358 307 374
As % of all contract IT jobs advertised in the West Midlands 7.40% 6.53% 6.81%
As % of the Processes & Methodologies category 8.51% 7.80% 8.13%
Number of daily rates quoted 224 182 200
West Midlands median daily rate £375 £350 £342
Median daily rate % change year-on-year +7.14% +2.34% -12.31%
10th Percentile £153 £129 £158
90th Percentile £534 £488 £488
England median daily rate £400 £388 £400
% change year-on-year +3.23% -3.13% +5.26%
Number of hourly rates quoted 31 20 22
West Midlands median hourly rate £15.00 £13.00 £15.00
Median hourly rate % change year-on-year +15.38% -13.33% +14.90%
10th Percentile £11.25 £9.49 £10.78
90th Percentile £21.50 £19.13 £18.45
England median hourly rate £17.41 £15.00 £15.50
% change year-on-year +16.07% -3.23% -6.06%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
West Midlands
Contract vacancies with a requirement for process or methodology skills 4,206 3,936 4,603
As % of all contract IT jobs advertised in the West Midlands 86.95% 83.67% 83.80%
Number of daily rates quoted 2,619 2,513 2,775
West Midlands median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +6.67%
10th Percentile £281 £238 £250
90th Percentile £575 £549 £550
England median daily rate £475 £450 £430
% change year-on-year +5.56% +4.65% +1.18%
Number of hourly rates quoted 125 145 148
West Midlands median hourly rate £16.00 £24.98 £18.94
Median hourly rate % change year-on-year -35.95% +31.89% -5.30%
10th Percentile £11.01 £11.42 £10.61
90th Percentile £45.00 £48.75 £40.09
England median hourly rate £23.50 £23.14 £23.78
% change year-on-year +1.56% -2.67% +5.67%

ITIL
Job Vacancy Trend in the West Midlands

Job postings citing ITIL as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for ITIL in the West Midlands

ITIL
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the West Midlands.

Contractor daily rate trend for ITIL in the West Midlands

ITIL
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing ITIL in the West Midlands over the 6 months to 19 January 2019.

Contractor daily rate histogram for ITIL in the West Midlands

ITIL
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the West Midlands.

Contractor hourly rate trend for ITIL in the West Midlands

ITIL
Contractor Hourly Rate Histogram in the West Midlands

The hourly rate distribution of IT jobs citing ITIL in the West Midlands over the 6 months to 19 January 2019.

Contractor hourly rate histogram for ITIL in the West Midlands

ITIL
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the West Midlands region over the 6 months to 19 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Shropshire -9 90 £430 -4.44% 5
Birmingham -11 79 £390 +24.80% 25
Coventry +4 49 £318 +15.45% 11
Warwickshire -1 42 £425 +3.03% 9
Herefordshire -1 34 £375 +150.00% 2
Staffordshire -2 15 £390 +44.44% 7
Wolverhampton +7 8 £374 +19.52% 1
Solihull +6 6 £350 +250.00% 14
Worcestershire -7 6 £213 +4.81% 9
Dudley +1 3 £300 +6.67%
Walsall - 2 £218 - 2
ITIL
England

For the 6 months to 19 January 2019, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region with a requirement for ITIL.

1 103 (28.77%) Microsoft
2 95 (26.54%) Agile Software Development
3 91 (25.42%) Windows
4 73 (20.39%) Security Cleared
5 71 (19.83%) Service Management
6 69 (19.27%) Active Directory
6 69 (19.27%) Problem-Solving
7 64 (17.88%) ITIL V3
8 60 (16.76%) Microsoft Office
9 51 (14.25%) Management Information System
10 49 (13.69%) Microsoft Azure
11 48 (13.41%) Oracle
12 47 (13.13%) Project Management
13 46 (12.85%) SC Cleared
14 43 (12.01%) JIRA
14 43 (12.01%) ITSM
14 43 (12.01%) Service Delivery
14 43 (12.01%) Finance
15 40 (11.17%) Cisco
15 40 (11.17%) Amazon AWS
16 39 (10.89%) PRINCE2
17 36 (10.06%) Office 365
18 35 (9.78%) Firewall
18 35 (9.78%) WAN
19 34 (9.50%) Middleware
20 33 (9.22%) Cisco Certification
20 33 (9.22%) Unix
21 32 (8.94%) SQL Server
21 32 (8.94%) ZABBIX
22 31 (8.66%) CCNP

ITIL
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (5.31%) Documentum
2 17 (4.75%) Confluence
3 13 (3.63%) MS Exchange
3 13 (3.63%) SharePoint
4 10 (2.79%) Skype for Business
5 5 (1.40%) IIS
6 4 (1.12%) Tomcat
7 3 (0.84%) Apache
7 3 (0.84%) CMS
7 3 (0.84%) Exchange Server 2010
7 3 (0.84%) JBoss
7 3 (0.84%) Sitecore CMS
7 3 (0.84%) WebSphere
7 3 (0.84%) WildFly
8 2 (0.56%) Exchange Server 2013
8 2 (0.56%) nginx
9 1 (0.28%) Oracle SOA Suite
9 1 (0.28%) SAS
9 1 (0.28%) WebLogic
9 1 (0.28%) WordPress
Applications
1 60 (16.76%) Microsoft Office
2 22 (6.15%) Microsoft Project
3 16 (4.47%) Microsoft Excel
4 11 (3.07%) Microsoft PowerPoint
4 11 (3.07%) MS Visio
Business Applications
1 6 (1.68%) assyst
2 3 (0.84%) SAP BPC
3 2 (0.56%) Dynamics CRM
3 2 (0.56%) Eikon
3 2 (0.56%) SAP Hybris
4 1 (0.28%) Oracle ERP
4 1 (0.28%) Oracle Retail
4 1 (0.28%) Remedy ITSM
4 1 (0.28%) SAP ERP
Cloud Services
1 49 (13.69%) Microsoft Azure
2 40 (11.17%) Amazon AWS
3 36 (10.06%) Office 365
4 12 (3.35%) SaaS
5 11 (3.07%) Azure Active Directory
6 8 (2.23%) IaaS
6 8 (2.23%) OneDrive
6 8 (2.23%) PaaS
7 5 (1.40%) SuccessFactors
8 1 (0.28%) Amazon EC2
8 1 (0.28%) Amazon ELB
8 1 (0.28%) Amazon S3
8 1 (0.28%) AWS CloudFormation
8 1 (0.28%) AWS Lambda
8 1 (0.28%) Cloud Computing
8 1 (0.28%) Dynamics 365
8 1 (0.28%) Mimecast
8 1 (0.28%) Serverless
8 1 (0.28%) Virtual Private Cloud
Communications & Networking
1 35 (9.78%) Firewall
1 35 (9.78%) WAN
2 22 (6.15%) Internet
2 22 (6.15%) Wireless
3 19 (5.31%) LAN
4 18 (5.03%) MPLS
5 13 (3.63%) VLAN
6 12 (3.35%) Intrusion Detection
6 12 (3.35%) VPN
7 11 (3.07%) DNS
8 9 (2.51%) SAN
9 8 (2.23%) BGP
9 8 (2.23%) HSRP
9 8 (2.23%) OSPF
10 7 (1.96%) DHCP
10 7 (1.96%) SNMP
11 6 (1.68%) TCP/IP
11 6 (1.68%) Wi-Fi
12 5 (1.40%) Network Security
12 5 (1.40%) WLAN
Database & Business Intelligence
1 32 (8.94%) SQL Server
2 8 (2.23%) Oracle Database
2 8 (2.23%) PostgreSQL
3 6 (1.68%) MySQL
3 6 (1.68%) Oracle Database 12c
4 5 (1.40%) Amazon RDS
5 4 (1.12%) MS Access
6 1 (0.28%) Crystal Reports
6 1 (0.28%) Oracle BI Publisher
6 1 (0.28%) Relational Database
6 1 (0.28%) SSDT
Development Applications
1 43 (12.01%) JIRA
2 17 (4.75%) GitLab
3 11 (3.07%) Jenkins
4 9 (2.51%) Bitbucket
4 9 (2.51%) Git (software)
5 8 (2.23%) Atlassian Bamboo
6 4 (1.12%) Selenium
6 4 (1.12%) Team Foundation Server
7 3 (0.84%) Cucumber
7 3 (0.84%) Subversion
7 3 (0.84%) Visual Studio
8 2 (0.56%) ClearCase
8 2 (0.56%) FishEye
8 2 (0.56%) Vagrant
8 2 (0.56%) Visual Studio Team System
9 1 (0.28%) AccuRev
9 1 (0.28%) Mercurial
General
1 43 (12.01%) Finance
2 28 (7.82%) Military
3 15 (4.19%) Telecoms
4 12 (3.35%) Retail
5 11 (3.07%) Marketing
6 7 (1.96%) Electronics
6 7 (1.96%) Manufacturing
7 3 (0.84%) Legal
8 2 (0.56%) Banking
8 2 (0.56%) Front Office
9 1 (0.28%) Investment Banking
9 1 (0.28%) Law
Job Titles
1 63 (17.60%) Analyst
2 36 (10.06%) Project Manager
2 36 (10.06%) Support Engineer
3 34 (9.50%) Systems Engineer
4 30 (8.38%) Architect
5 26 (7.26%) Service Analyst
6 22 (6.15%) Network Engineer
6 22 (6.15%) Systems Support
6 22 (6.15%) Systems Support Engineer
7 19 (5.31%) Monitoring Engineer
7 19 (5.31%) Systems Monitoring Engineer
8 17 (4.75%) 2nd Line Support
8 17 (4.75%) Senior Network Engineer
8 17 (4.75%) Service Desk Analyst
9 16 (4.47%) IT Support
9 16 (4.47%) Service Manager
10 14 (3.91%) IT Analyst
10 14 (3.91%) ITIL Manager
10 14 (3.91%) Support Analyst
11 13 (3.63%) Consultant
Libraries, Frameworks & Software Standards
1 34 (9.50%) Middleware
2 9 (2.51%) HTML
3 8 (2.23%) .NET
4 6 (1.68%) Oracle Fusion
4 6 (1.68%) Oracle GoldenGate
4 6 (1.68%) Web Services
5 5 (1.40%) XML
6 4 (1.12%) Elastic Stack
7 3 (0.84%) .NET Framework
7 3 (0.84%) CSS
7 3 (0.84%) HTML5
7 3 (0.84%) Node.js
7 3 (0.84%) React
8 2 (0.56%) Velocity
9 1 (0.28%) Software Packaging
Miscellaneous
1 51 (14.25%) Management Information System
2 20 (5.59%) Analytical Skills
3 18 (5.03%) Data Centre
4 12 (3.35%) Self-Motivation
5 8 (2.23%) Public Cloud
5 8 (2.23%) Security Operations Centre
6 7 (1.96%) Fat Client
6 7 (1.96%) FMCG
6 7 (1.96%) Thin Client
7 5 (1.40%) e-Learning
8 3 (0.84%) Blackberry
8 3 (0.84%) CMDB
8 3 (0.84%) Private Cloud
8 3 (0.84%) Video Conferencing
8 3 (0.84%) Virtual Team
9 2 (0.56%) BYOD
9 2 (0.56%) Driving Licence
9 2 (0.56%) Hybrid Cloud
9 2 (0.56%) iPad
9 2 (0.56%) SCADA
Operating Systems
1 91 (25.42%) Windows
2 33 (9.22%) Unix
3 26 (7.26%) Windows Server
4 22 (6.15%) Linux
5 20 (5.59%) Windows 7
6 17 (4.75%) Windows 10
7 6 (1.68%) Android
7 6 (1.68%) Oracle Linux
7 6 (1.68%) Windows Server 2012
8 3 (0.84%) Red Hat Enterprise Linux
8 3 (0.84%) Windows 8
8 3 (0.84%) Windows Server 2003
8 3 (0.84%) Windows XP
9 2 (0.56%) Mac OS
9 2 (0.56%) Windows Server 2008
10 1 (0.28%) AIX
10 1 (0.28%) Apple iOS
10 1 (0.28%) Mac OS X
10 1 (0.28%) MVS
10 1 (0.28%) Solaris
Processes & Methodologies
1 95 (26.54%) Agile Software Development
2 71 (19.83%) Service Management
3 69 (19.27%) Problem-Solving
4 64 (17.88%) ITIL V3
5 47 (13.13%) Project Management
6 43 (12.01%) ITSM
6 43 (12.01%) Service Delivery
7 39 (10.89%) PRINCE2
8 30 (8.38%) Migration
9 28 (7.82%) Incident Management
9 28 (7.82%) Kanban
9 28 (7.82%) Service Design
10 26 (7.26%) Open Source
10 26 (7.26%) Stakeholder Management
11 23 (6.42%) Change Management
12 22 (6.15%) Coaching
13 19 (5.31%) DevOps
13 19 (5.31%) Trend Analysis
14 18 (5.03%) Disaster Recovery
14 18 (5.03%) Information Security
Programming Languages
1 24 (6.70%) Java
2 12 (3.35%) PowerShell
3 11 (3.07%) SQL
4 6 (1.68%) Python
4 6 (1.68%) Shell Script
5 5 (1.40%) C#
5 5 (1.40%) Perl
6 4 (1.12%) JavaScript
7 2 (0.56%) C
8 1 (0.28%) PHP
8 1 (0.28%) Ruby
8 1 (0.28%) T-SQL
8 1 (0.28%) VB
8 1 (0.28%) VB.NET
8 1 (0.28%) VB6
8 1 (0.28%) VBA
Qualifications
1 73 (20.39%) Security Cleared
2 46 (12.85%) SC Cleared
3 33 (9.22%) Cisco Certification
4 31 (8.66%) CCNP
5 27 (7.54%) Degree
6 25 (6.98%) DV Cleared
7 22 (6.15%) Microsoft Certification
8 18 (5.03%) CISSP
8 18 (5.03%) ITIL Certification
9 17 (4.75%) MCSE
10 16 (4.47%) CCNA
11 14 (3.91%) Computer Science Degree
11 14 (3.91%) MCP
12 9 (2.51%) APMP
12 9 (2.51%) ITIL Foundation Certificate
12 9 (2.51%) MCITP
13 7 (1.96%) ISEB
14 6 (1.68%) CISMP
14 6 (1.68%) OCP
14 6 (1.68%) Oracle Certification
Quality Assurance & Compliance
1 16 (4.47%) SLA
2 14 (3.91%) GDPR
3 9 (2.51%) ISO/IEC 27001
4 8 (2.23%) JSP 440
5 5 (1.40%) Data Quality
6 4 (1.12%) COBIT
6 4 (1.12%) QA
7 3 (0.84%) ISO/IEC 20000
7 3 (0.84%) PCI DSS
7 3 (0.84%) Sarbanes-Oxley
7 3 (0.84%) TickIT
8 2 (0.56%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 2 (0.56%) PMO
System Software
1 69 (19.27%) Active Directory
2 15 (4.19%) VMware Infrastructure
3 12 (3.35%) Hyper-V
4 7 (1.96%) Microsoft App-V
5 6 (1.68%) Oracle RAC
5 6 (1.68%) Virtual Machines
5 6 (1.68%) XenApp
6 5 (1.40%) VMware ESXi
6 5 (1.40%) VMware Workstation
6 5 (1.40%) XenDesktop
7 3 (0.84%) Firmware
7 3 (0.84%) Terminal Services
8 1 (0.28%) Microsoft Virtual Server
8 1 (0.28%) Snort
8 1 (0.28%) Virtual Servers
8 1 (0.28%) VMware Server
8 1 (0.28%) vSphere
Systems Management
1 32 (8.94%) ZABBIX
2 30 (8.38%) SCCM
3 18 (5.03%) Puppet
4 9 (2.51%) Single Sign-On
5 8 (2.23%) Ansible
6 7 (1.96%) SCOM
6 7 (1.96%) Systems Management Server (SMS)
7 6 (1.68%) Data Guard
7 6 (1.68%) Microsoft Intune
7 6 (1.68%) Oracle Enterprise Manager
8 5 (1.40%) HP ALM
8 5 (1.40%) WSUS
9 4 (1.12%) FortiGate
9 4 (1.12%) Opscode Chef
9 4 (1.12%) Rundeck
10 3 (0.84%) SafeCom
10 3 (0.84%) vCenter Server
11 2 (0.56%) CASB
11 2 (0.56%) Red Hat Satellite
11 2 (0.56%) Terraform
Vendors
1 103 (28.77%) Microsoft
2 48 (13.41%) Oracle
3 40 (11.17%) Cisco
4 23 (6.42%) CheckPoint
5 22 (6.15%) McAfee
6 21 (5.87%) F5
6 21 (5.87%) Fortinet
7 20 (5.59%) Citrix
7 20 (5.59%) VMware
8 19 (5.31%) Pega
8 19 (5.31%) ServiceNow
9 18 (5.03%) HP
9 18 (5.03%) IBM
10 17 (4.75%) Blue Coat
11 15 (4.19%) SAP
12 14 (3.91%) BMC
13 9 (2.51%) Aruba
13 9 (2.51%) Atlassian
14 6 (1.68%) Remedy
14 6 (1.68%) Wyse