The following table provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 3 months to 28 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England / West Midlands
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 18 25 18
Rank change year-on-year +7 -7  
Contract jobs citing ITIL 150 197 163
As % of all contract IT jobs advertised in the West Midlands 7.22% 6.55% 7.00%
As % of the Processes & Methodologies category 8.61% 7.93% 9.09%
Number of daily rates quoted 74 119 101
Median daily rate £350 £350 £330
Median daily rate % change year-on-year - +6.06%  
90% offered a daily rate of more than £153 £165 £130
10% offered a daily rate of more than £539 £500 £475
UK excluding London median daily rate £375 £350 £350
% change year-on-year +7.14% -  
Number of hourly rates quoted 10 11 15
Median hourly rate £12.50 £14.50 £20.00
Median hourly rate % change year-on-year -13.79% -27.50%  
90% offered a hourly rate of more than £10.90 £11.50 £12.20
10% offered a hourly rate of more than £15.10 £42.50 £28.29
UK excluding London median hourly rate £16.36 £21.33 £15.50
% change year-on-year -23.32% +37.61%  

ITIL is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for process and methodology skills.

Contract Process & Methodology Skills
West Midlands
Contract job vacancies with a requirement for process and methodology skills 1742 2484 1794
As % of all contract IT job vacancies advertised in the West Midlands 83.83% 82.63% 77.09%
Number of daily rates quoted 1049 1480 1112
Median daily rate £413 £400 £375
Median daily rate % change year-on-year +3.12% +6.66%  
90% offered a daily rate of more than £275 £250 £250
10% offered a daily rate of more than £550 £525 £500
UK excluding London median daily rate £415 £400 £385
% change year-on-year +3.75% +3.89%  
Number of hourly rates quoted 70 55 74
Median hourly rate £28.00 £24.00 £25.00
Median hourly rate % change year-on-year +16.66% -4.00%  
90% offered a hourly rate of more than £12.50 £13.00 £15.00
10% offered a hourly rate of more than £52.50 £41.80 £44.25
UK excluding London median hourly rate £34.75 £28.50 £30.00
% change year-on-year +21.92% -5.00%  

ITIL
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands citing ITIL as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITIL in the West Midlands

ITIL
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the West Midlands.

Contractor daily rate trend for ITIL in the West Midlands

ITIL
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing ITIL in the West Midlands over the 3 months to 28 June 2017.

Contractor daily rate histogram for ITIL in the West Midlands

ITIL
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the West Midlands.

Contractor hourly rate trend for ITIL in the West Midlands

ITIL
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the West Midlands region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -8 33 £448 +24.30% 16
Warwickshire -4 19 £308 -26.56% 3
Coventry +16 18 £249 -23.38% 16
Shropshire +14 18 £539 +39.09% 7
Solihull +18 11 £450 +9.75% 2
Staffordshire -4 10 £325 - 11
Wolverhampton - 10 £350 -
Worcestershire +3 2 - - 1
Dudley +1 2 - -
Smethwick 0 2 - -
Sutton Coldfield -1 1 £360 -
Kingswinford - 1 - -
ITIL
England

For the 6 months to 28 June 2017, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for ITIL.

1 66 (23.74%) Service Management
2 65 (23.38%) Microsoft
3 57 (20.50%) Windows
4 53 (19.06%) PRINCE2
5 49 (17.63%) ITIL V3
6 40 (14.39%) Cisco
6 40 (14.39%) Analytical Skills
7 38 (13.67%) Data Centre
8 36 (12.95%) Project Management
8 36 (12.95%) Agile Software Development
9 34 (12.23%) Service Delivery
10 32 (11.51%) Active Directory
11 31 (11.15%) ITIL Certification
11 31 (11.15%) Incident Management
12 29 (10.43%) Change Management
12 29 (10.43%) Microsoft Office
13 28 (10.07%) Degree
14 27 (9.71%) Security Cleared
14 27 (9.71%) Finance
14 27 (9.71%) Migration
15 25 (8.99%) Office 365
15 25 (8.99%) Problem Management
16 24 (8.63%) SC Cleared
16 24 (8.63%) Citrix
17 23 (8.27%) Stakeholder Management
18 21 (7.55%) SQL
18 21 (7.55%) Windows 7
19 19 (6.83%) Oracle
19 19 (6.83%) SLA
19 19 (6.83%) Firewall

ITIL
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (4.68%) MS Exchange
2 10 (3.60%) Blackberry Enterprise Server
3 6 (2.16%) Exchange Server 2010
3 6 (2.16%) SharePoint
4 4 (1.44%) Documentum
4 4 (1.44%) Exchange Server 2007
5 3 (1.08%) Oracle Workflow
6 2 (0.72%) BizTalk Server
6 2 (0.72%) Drupal
6 2 (0.72%) Skype for Business
7 1 (0.36%) Exchange Server 2003
7 1 (0.36%) Exchange Server 2013
7 1 (0.36%) IIS
7 1 (0.36%) Oracle SOA Suite
7 1 (0.36%) SharePoint 2010
7 1 (0.36%) WebLogic
7 1 (0.36%) WebSphere
7 1 (0.36%) WildFly
Applications
1 29 (10.43%) Microsoft Office
2 7 (2.52%) Microsoft Excel
2 7 (2.52%) Microsoft Project
2 7 (2.52%) MS Visio
3 6 (2.16%) Microsoft PowerPoint
Business Applications
1 4 (1.44%) Remedy ITSM
2 3 (1.08%) Dynamics AX
2 3 (1.08%) Oracle Applications
3 2 (0.72%) Oracle ERP
3 2 (0.72%) Oracle Financials
4 1 (0.36%) Cognos TM1
4 1 (0.36%) Dynamics CRM
4 1 (0.36%) Oracle EBS
4 1 (0.36%) SAP CAR
4 1 (0.36%) SAP Oil and Gas
4 1 (0.36%) SAP Retail
4 1 (0.36%) SAP SD
4 1 (0.36%) TRIRIGA
4 1 (0.36%) Workfront
Cloud Services
1 25 (8.99%) Office 365
2 13 (4.68%) Microsoft Azure
3 10 (3.60%) Cloud Computing
4 6 (2.16%) Amazon AWS
5 3 (1.08%) SaaS
6 1 (0.36%) Azure Active Directory
6 1 (0.36%) IaaS
6 1 (0.36%) OneDrive
Communications & Networking
1 19 (6.83%) Firewall
2 14 (5.04%) LAN
2 14 (5.04%) WAN
3 12 (4.32%) Remote Desktop
4 11 (3.96%) SAN
4 11 (3.96%) TCP/IP
5 10 (3.60%) VoIP
6 9 (3.24%) LDAP
6 9 (3.24%) Network Security
7 8 (2.88%) Cisco Nexus
7 8 (2.88%) Wireless
8 6 (2.16%) DHCP
8 6 (2.16%) VPN
9 5 (1.80%) Cisco ASA
9 5 (1.80%) SNMP
9 5 (1.80%) WLAN
10 4 (1.44%) DMVPN
10 4 (1.44%) DNS
10 4 (1.44%) SSL
11 3 (1.08%) MPLS
Database & Business Intelligence
1 7 (2.52%) Pentaho
2 6 (2.16%) SQL Server
3 3 (1.08%) Data Warehouse
3 3 (1.08%) SQLPlus
4 2 (0.72%) Oracle Discoverer
4 2 (0.72%) Oracle Reports
4 2 (0.72%) SQL Server 2016
4 2 (0.72%) SQL Server Integration Services
4 2 (0.72%) SQL Server Reporting Services
5 1 (0.36%) MySQL
5 1 (0.36%) Oracle BI EE
5 1 (0.36%) SAP HANA
5 1 (0.36%) SQL Server 2012
5 1 (0.36%) SQL Server 2014
5 1 (0.36%) SQL Server Analysis Services
Development Applications
1 3 (1.08%) Oracle Forms
2 2 (0.72%) MSI
3 1 (0.36%) VSS/SourceSafe
General
1 27 (9.71%) Finance
2 8 (2.88%) Telecoms
3 7 (2.52%) Manufacturing
4 5 (1.80%) Billing
5 4 (1.44%) Advertising
5 4 (1.44%) Back Office
5 4 (1.44%) Banking
6 3 (1.08%) Automotive
6 3 (1.08%) Investment Banking
6 3 (1.08%) Local Government
6 3 (1.08%) Retail
7 2 (0.72%) Financial Institution
7 2 (0.72%) Marketing
8 1 (0.36%) Electronics
Job Titles
1 65 (23.38%) Analyst
2 32 (11.51%) Architect
2 32 (11.51%) Service Analyst
3 30 (10.79%) Service Manager
4 28 (10.07%) Service Desk Analyst
5 23 (8.27%) Project Manager
6 16 (5.76%) Solutions Architect
7 14 (5.04%) 2nd Line Support
7 14 (5.04%) Developer
7 14 (5.04%) Service Desk Engineer
8 12 (4.32%) Transition Manager
9 11 (3.96%) Delivery Manager
10 10 (3.60%) Network Engineer
10 10 (3.60%) Services Delivery Manager
10 10 (3.60%) Support Engineer
11 9 (3.24%) 2nd Line Engineer
11 9 (3.24%) 2nd Line Support Engineer
11 9 (3.24%) Service Desk Support
12 8 (2.88%) Service Transition Manager
12 8 (2.88%) Support Analyst
Libraries, Frameworks & Software Standards
1 11 (3.96%) Web Services
2 6 (2.16%) .NET
2 6 (2.16%) Middleware
3 4 (1.44%) CSS
4 2 (0.72%) JDBC
4 2 (0.72%) ODBC
4 2 (0.72%) Oracle Fusion
4 2 (0.72%) REST
4 2 (0.72%) SAML
5 1 (0.36%) .NET Framework
5 1 (0.36%) AngularJS
5 1 (0.36%) HTML
5 1 (0.36%) J2EE
5 1 (0.36%) Twitter Bootstrap
5 1 (0.36%) WF
5 1 (0.36%) XML
5 1 (0.36%) XML Schema
5 1 (0.36%) XSLT
Miscellaneous
1 40 (14.39%) Analytical Skills
2 38 (13.67%) Data Centre
3 14 (5.04%) Management Information System
4 11 (3.96%) Blackberry
5 10 (3.60%) CMDB
6 9 (3.24%) User Experience
7 8 (2.88%) Computer Science
7 8 (2.88%) Virtual Team
8 7 (2.52%) Fat Client
8 7 (2.52%) Thin Client
9 5 (1.80%) Driving Licence
10 4 (1.44%) NHS
11 3 (1.08%) CLARiiON
11 3 (1.08%) Enterprise Software
11 3 (1.08%) Private Cloud
11 3 (1.08%) Symmetrix DMX
11 3 (1.08%) Video Conferencing
11 3 (1.08%) Wiki
12 2 (0.72%) HP Storage
12 2 (0.72%) Mobile App
Operating Systems
1 57 (20.50%) Windows
2 21 (7.55%) Windows 7
3 15 (5.40%) Linux
3 15 (5.40%) Windows Server
4 12 (4.32%) Windows 10
5 7 (2.52%) Unix
6 6 (2.16%) Windows Server 2003
6 6 (2.16%) Windows Server 2008
7 4 (1.44%) Windows 8
7 4 (1.44%) Windows Server 2012
7 4 (1.44%) Windows XP
8 2 (0.72%) Android
8 2 (0.72%) HPUX
9 1 (0.36%) Apple iOS
9 1 (0.36%) Mac OS X
9 1 (0.36%) MVS
9 1 (0.36%) Solaris
Processes & Methodologies
1 66 (23.74%) Service Management
2 53 (19.06%) PRINCE2
3 49 (17.63%) ITIL V3
4 36 (12.95%) Agile Software Development
4 36 (12.95%) Project Management
5 34 (12.23%) Service Delivery
6 31 (11.15%) Incident Management
7 29 (10.43%) Change Management
8 27 (9.71%) Migration
9 25 (8.99%) Problem Management
10 23 (8.27%) Stakeholder Management
11 18 (6.47%) Root Cause Analysis
12 13 (4.68%) Configuration Management
12 13 (4.68%) TOGAF
13 12 (4.32%) Virtual Environments
14 11 (3.96%) ITSM
14 11 (3.96%) PRINCE
14 11 (3.96%) Service Design
15 10 (3.60%) Capacity Planning
15 10 (3.60%) IT Strategy
Programming Languages
1 21 (7.55%) SQL
2 11 (3.96%) JavaScript
3 6 (2.16%) Java
4 5 (1.80%) PowerShell
5 3 (1.08%) C#
5 3 (1.08%) PL/SQL
6 2 (0.72%) C
6 2 (0.72%) VB.NET
6 2 (0.72%) VBA
7 1 (0.36%) Bash Shell
7 1 (0.36%) Perl
7 1 (0.36%) Shell Script
7 1 (0.36%) T-SQL
7 1 (0.36%) VB
7 1 (0.36%) VBScript
7 1 (0.36%) XPath
Qualifications
1 31 (11.15%) ITIL Certification
2 28 (10.07%) Degree
3 27 (9.71%) Security Cleared
4 24 (8.63%) SC Cleared
5 18 (6.47%) Cisco Certification
6 12 (4.32%) CCNP
7 10 (3.60%) Microsoft Certification
8 9 (3.24%) CCNA
9 8 (2.88%) PRINCE2 Certification
10 7 (2.52%) PMP
11 6 (2.16%) Computer Science Degree
12 5 (1.80%) PMI Certification
13 3 (1.08%) CISM
13 3 (1.08%) CISSP
13 3 (1.08%) DV Cleared
13 3 (1.08%) ISEB
13 3 (1.08%) MCSE
13 3 (1.08%) Microsoft Certified Master
13 3 (1.08%) PRINCE2 Practitioner
14 2 (0.72%) MOS
Quality Assurance & Compliance
1 19 (6.83%) SLA
2 6 (2.16%) PMO
2 6 (2.16%) QA
3 4 (1.44%) ISO/IEC 27001
4 3 (1.08%) COBIT
5 2 (0.72%) Disclosure Scotland
6 1 (0.36%) GPG13
6 1 (0.36%) ISO/IEC 20000
6 1 (0.36%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 1 (0.36%) PCI DSS
6 1 (0.36%) SEPA
System Software
1 32 (11.51%) Active Directory
2 12 (4.32%) Microsoft App-V
3 7 (2.52%) VMware Infrastructure
4 6 (2.16%) XenApp
5 5 (1.80%) Hyper-V
5 5 (1.80%) vSphere
6 3 (1.08%) SRDF
6 3 (1.08%) Virtual Desktop
7 2 (0.72%) BitLocker
7 2 (0.72%) Terminal Server
7 2 (0.72%) Virtual Machines
7 2 (0.72%) VMware ESXi
8 1 (0.36%) Firmware
8 1 (0.36%) RACF
8 1 (0.36%) XenDesktop
Systems Management
1 15 (5.40%) SCCM
2 2 (0.72%) WSUS
3 1 (0.36%) Backup Exec
3 1 (0.36%) Forum Sentry
3 1 (0.36%) Host Intrusion Detection System
Vendors
1 65 (23.38%) Microsoft
2 40 (14.39%) Cisco
3 24 (8.63%) Citrix
4 19 (6.83%) Oracle
5 16 (5.76%) VMware
6 13 (4.68%) ServiceNow
7 11 (3.96%) HP
7 11 (3.96%) NetApp
8 9 (3.24%) BMC
8 9 (3.24%) EMC
8 9 (3.24%) McAfee
9 7 (2.52%) CommVault
9 7 (2.52%) Remedy
10 6 (2.16%) CheckPoint
10 6 (2.16%) Dell
10 6 (2.16%) IBM
10 6 (2.16%) LANDesk
11 5 (1.80%) Riverbed
12 4 (1.44%) 3PAR
12 4 (1.44%) F5
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