Period
to 21 September 2018

The following table provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 21 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > West Midlands
6 months to
21 Sep 2018
Same period 2017 Same period 2016
Rank 15 21 23
Rank change year-on-year +6 +2 -2
Contract jobs citing ITIL 428 294 426
As % of all contract IT jobs advertised in the West Midlands 8.36% 6.53% 6.82%
As % of the Processes & Methodologies category 9.93% 7.78% 8.13%
Number of daily rates quoted 230 173 236
West Midlands median daily rate £413 £350 £350
Median daily rate % change year-on-year +17.86% - +3.32%
10th Percentile £143 £151 £158
90th Percentile £519 £518 £500
England median daily rate £406 £400 £380
% change year-on-year +1.59% +5.26% +1.33%
Number of hourly rates quoted 86 15 25
West Midlands median hourly rate £14.00 £12.50 £15.00
Median hourly rate % change year-on-year +12.00% -16.67% -11.76%
10th Percentile £11.00 £10.50 £10.95
90th Percentile £22.75 £17.20 £36.25
England median hourly rate £16.00 £15.50 £17.23
% change year-on-year +3.23% -10.01% +4.39%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
West Midlands
Contract vacancies with a requirement for process or methodology skills 4,310 3,778 5,242
As % of all contract IT jobs advertised in the West Midlands 84.20% 83.96% 83.98%
Number of daily rates quoted 2,571 2,378 3,120
West Midlands median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +6.67%
10th Percentile £265 £250 £250
90th Percentile £575 £546 £550
England median daily rate £465 £450 £425
% change year-on-year +3.33% +5.88% +3.03%
Number of hourly rates quoted 201 142 124
West Midlands median hourly rate £15.00 £22.25 £18.14
Median hourly rate % change year-on-year -32.58% +22.67% -17.56%
10th Percentile £11.00 £11.25 £10.75
90th Percentile £35.00 £52.40 £40.21
England median hourly rate £21.00 £23.00 £23.00
% change year-on-year -8.70% - +4.55%

ITIL
Job Vacancy Trend in the West Midlands

Job postings citing ITIL as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for ITIL in the West Midlands

ITIL
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the West Midlands.

Contractor daily rate trend for ITIL in the West Midlands

ITIL
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing ITIL in the West Midlands over the 6 months to 21 September 2018.

Contractor daily rate histogram for ITIL in the West Midlands

ITIL
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the West Midlands.

Contractor hourly rate trend for ITIL in the West Midlands

ITIL
Contractor Hourly Rate Histogram in the West Midlands

The hourly rate distribution of IT jobs citing ITIL in the West Midlands over the 6 months to 21 September 2018.

Contractor hourly rate histogram for ITIL in the West Midlands

ITIL
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the West Midlands region over the 6 months to 21 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +9 113 £390 +11.43% 43
Coventry +9 79 £385 +45.28% 14
Warwickshire +9 57 £425 +30.27% 12
Shropshire -17 57 £450 -16.51% 7
Herefordshire +12 25 £380 +17.83% 2
Staffordshire -10 14 £315 -3.08% 13
Worcestershire -2 12 £488 +77.27% 9
Walsall - 10 £110 - 3
Dudley +3 7 £205 -28.70%
Wolverhampton -5 6 £565 +70.57% 2
Solihull -16 6 £350 -22.22% 2
Halesowen - 1 - - 2
ITIL
England

For the 6 months to 21 September 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region with a requirement for ITIL.

1 131 (30.61%) Windows
2 113 (26.40%) Service Management
3 103 (24.07%) Active Directory
4 98 (22.90%) Microsoft
5 92 (21.50%) ITIL V3
6 91 (21.26%) Agile Software Development
7 65 (15.19%) ITSM
8 51 (11.92%) Stakeholder Management
9 49 (11.45%) Service Delivery
10 48 (11.21%) PRINCE2
11 47 (10.98%) Project Management
11 47 (10.98%) Finance
12 46 (10.75%) ITIL Certification
13 44 (10.28%) Office 365
14 43 (10.05%) Cisco Certification
14 43 (10.05%) Microsoft Office
15 42 (9.81%) Microsoft Azure
16 41 (9.58%) SCCM
16 41 (9.58%) Security Cleared
16 41 (9.58%) Cisco
17 40 (9.35%) Windows Server
18 39 (9.11%) Data Centre
19 38 (8.88%) VMware
20 36 (8.41%) WAN
21 35 (8.18%) Change Management
22 34 (7.94%) ServiceNow
23 33 (7.71%) Service Design
23 33 (7.71%) Problem-Solving
24 31 (7.24%) Firewall
24 31 (7.24%) Management Information System

ITIL
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (4.44%) Confluence
1 19 (4.44%) SharePoint
2 17 (3.97%) MS Exchange
3 14 (3.27%) Skype for Business
4 10 (2.34%) Documentum
5 8 (1.87%) Apache
6 5 (1.17%) Exchange Server 2010
6 5 (1.17%) WebSphere
7 4 (0.93%) IIS
7 4 (0.93%) JBoss
7 4 (0.93%) nginx
7 4 (0.93%) Tomcat
7 4 (0.93%) WildFly
8 2 (0.47%) BizTalk Server
8 2 (0.47%) Exchange Server 2013
Applications
1 43 (10.05%) Microsoft Office
2 18 (4.21%) Microsoft Excel
3 12 (2.80%) Microsoft Project
4 10 (2.34%) Microsoft PowerPoint
5 9 (2.10%) MS Visio
6 4 (0.93%) PTC Creo
6 4 (0.93%) Windchill
Business Applications
1 11 (2.57%) assyst
2 10 (2.34%) Remedy ITSM
3 4 (0.93%) Dynamics CRM
4 3 (0.70%) SAP BPC
4 3 (0.70%) SAP HCM
4 3 (0.70%) SAP HR
5 1 (0.23%) Dynamics NAV
5 1 (0.23%) Oracle ERP
5 1 (0.23%) Oracle Retail
Cloud Services
1 44 (10.28%) Office 365
2 42 (9.81%) Microsoft Azure
3 24 (5.61%) Amazon AWS
4 10 (2.34%) OneDrive
5 9 (2.10%) SaaS
6 8 (1.87%) Azure Active Directory
6 8 (1.87%) Cloud Computing
7 7 (1.64%) SuccessFactors
8 6 (1.40%) IaaS
8 6 (1.40%) PaaS
9 4 (0.93%) Dynamics 365
10 1 (0.23%) Google Cloud Platform
Communications & Networking
1 36 (8.41%) WAN
2 31 (7.24%) Firewall
3 29 (6.78%) LAN
4 17 (3.97%) Internet
5 15 (3.50%) VoIP
5 15 (3.50%) Wi-Fi
6 14 (3.27%) Wireless
7 13 (3.04%) MPLS
7 13 (3.04%) VPN
8 12 (2.80%) SAN
9 11 (2.57%) Intrusion Detection
10 10 (2.34%) DHCP
11 9 (2.10%) DNS
12 8 (1.87%) Network Security
13 7 (1.64%) SNMP
13 7 (1.64%) VLAN
14 6 (1.40%) Intranet
14 6 (1.40%) Skype
14 6 (1.40%) SSL
15 5 (1.17%) Cisco ASA
Database & Business Intelligence
1 16 (3.74%) SQL Server
2 5 (1.17%) PostgreSQL
3 4 (0.93%) Amazon RDS
3 4 (0.93%) MS Access
3 4 (0.93%) Oracle Database
3 4 (0.93%) Relational Database
4 2 (0.47%) MySQL
5 1 (0.23%) Data Warehouse
5 1 (0.23%) DB2
5 1 (0.23%) Oracle BI Publisher
5 1 (0.23%) Oracle Reports
5 1 (0.23%) SQL Server 2012
5 1 (0.23%) SQL Server Analysis Services
5 1 (0.23%) SQL Server Integration Services
5 1 (0.23%) SQL Server Reporting Services
Development Applications
1 28 (6.54%) JIRA
2 14 (3.27%) Bitbucket
2 14 (3.27%) Jenkins
3 13 (3.04%) Atlassian Bamboo
4 7 (1.64%) Subversion
5 4 (0.93%) ClearCase
5 4 (0.93%) Git (software)
5 4 (0.93%) Vagrant
6 3 (0.70%) Visual Studio Team System
7 2 (0.47%) GitLab
8 1 (0.23%) FishEye
General
1 47 (10.98%) Finance
2 24 (5.61%) Telecoms
3 19 (4.44%) Military
4 16 (3.74%) Retail
5 12 (2.80%) Marketing
6 7 (1.64%) Manufacturing
7 6 (1.40%) Advertising
7 6 (1.40%) Electronics
8 4 (0.93%) Mandarin Language
9 3 (0.70%) Automotive
10 2 (0.47%) Legal
11 1 (0.23%) Aerospace
11 1 (0.23%) Local Government
Job Titles
1 94 (21.96%) Analyst
2 41 (9.58%) Architect
3 36 (8.41%) Service Analyst
4 35 (8.18%) Service Manager
5 34 (7.94%) Project Manager
6 27 (6.31%) Service Desk Analyst
7 26 (6.07%) 2nd Line Support
8 21 (4.91%) Support Engineer
9 20 (4.67%) Transition Manager
10 18 (4.21%) IT Manager
10 18 (4.21%) Solutions Architect
11 16 (3.74%) Consultant
12 15 (3.50%) 2nd Line Engineer
12 15 (3.50%) ITIL Manager
12 15 (3.50%) Network Engineer
12 15 (3.50%) Service Transition Manager
13 14 (3.27%) Support Analyst
14 13 (3.04%) Help Desk Analyst
14 13 (3.04%) IT Analyst
15 12 (2.80%) Business Analyst
Libraries, Frameworks & Software Standards
1 12 (2.80%) Middleware
2 11 (2.57%) XML
3 10 (2.34%) HTML
4 6 (1.40%) .NET
5 5 (1.17%) .NET Framework
5 5 (1.17%) Oracle Fusion
6 4 (0.93%) LAMP
7 3 (0.70%) SAP Basis
7 3 (0.70%) SOAP
7 3 (0.70%) Software Packaging
8 2 (0.47%) LDAP
8 2 (0.47%) XSLT
9 1 (0.23%) CSS
9 1 (0.23%) IBM Integration Bus
9 1 (0.23%) LAPP Stack
Miscellaneous
1 39 (9.11%) Data Centre
2 31 (7.24%) Management Information System
3 29 (6.78%) Analytical Skills
4 14 (3.27%) Self-Motivation
5 8 (1.87%) Fat Client
5 8 (1.87%) iPad
5 8 (1.87%) Thin Client
6 7 (1.64%) Driving Licence
6 7 (1.64%) User Experience
7 6 (1.40%) FMCG
8 5 (1.17%) Computer Science
9 4 (0.93%) Clustering
9 4 (0.93%) CMDB
10 3 (0.70%) iPhone
10 3 (0.70%) Private Cloud
10 3 (0.70%) Virtual Team
11 2 (0.47%) Data Structures
11 2 (0.47%) Fintech
11 2 (0.47%) Public Cloud
11 2 (0.47%) Video Conferencing
Operating Systems
1 131 (30.61%) Windows
2 40 (9.35%) Windows Server
3 24 (5.61%) Windows 10
3 24 (5.61%) Windows 7
4 19 (4.44%) Linux
5 18 (4.21%) Unix
6 10 (2.34%) Windows Server 2012
7 4 (0.93%) Red Hat Enterprise Linux
8 2 (0.47%) Apple iOS
8 2 (0.47%) Mac OS X
8 2 (0.47%) MVS
8 2 (0.47%) Windows 8
8 2 (0.47%) Windows Server 2003
8 2 (0.47%) Windows Server 2008
8 2 (0.47%) Windows XP
9 1 (0.23%) Android
9 1 (0.23%) CentOS
Processes & Methodologies
1 113 (26.40%) Service Management
2 92 (21.50%) ITIL V3
3 91 (21.26%) Agile Software Development
4 65 (15.19%) ITSM
5 51 (11.92%) Stakeholder Management
6 49 (11.45%) Service Delivery
7 48 (11.21%) PRINCE2
8 47 (10.98%) Project Management
9 35 (8.18%) Change Management
10 33 (7.71%) Problem-Solving
10 33 (7.71%) Service Design
11 29 (6.78%) Business Analysis
12 28 (6.54%) Migration
13 25 (5.84%) CRM
14 22 (5.14%) Waterfall
15 21 (4.91%) Scrum
16 20 (4.67%) Incident Management
16 20 (4.67%) TOGAF
17 18 (4.21%) Capacity Planning
17 18 (4.21%) DevOps
Programming Languages
1 20 (4.67%) PowerShell
2 13 (3.04%) SQL
3 6 (1.40%) Java
3 6 (1.40%) Python
4 5 (1.17%) Perl
5 3 (0.70%) C
5 3 (0.70%) C#
5 3 (0.70%) Shell Script
6 2 (0.47%) Bash Shell
7 1 (0.23%) Assembly Language
7 1 (0.23%) COBOL
7 1 (0.23%) JavaScript
7 1 (0.23%) PL/1
7 1 (0.23%) T-SQL
7 1 (0.23%) VBScript
Qualifications
1 46 (10.75%) ITIL Certification
2 43 (10.05%) Cisco Certification
3 41 (9.58%) Security Cleared
4 30 (7.01%) Microsoft Certification
5 25 (5.84%) CCNP
6 24 (5.61%) CCNA
6 24 (5.61%) CISSP
7 23 (5.37%) MCSE
8 18 (4.21%) DV Cleared
8 18 (4.21%) SC Cleared
9 15 (3.50%) ITIL Foundation Certificate
10 12 (2.80%) Degree
11 11 (2.57%) MCP
12 9 (2.10%) APMP
13 6 (1.40%) CISMP
13 6 (1.40%) MCITP
13 6 (1.40%) PRINCE2 Certification
13 6 (1.40%) SANS
14 5 (1.17%) CEH
14 5 (1.17%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 16 (3.74%) SLA
2 13 (3.04%) GDPR
3 12 (2.80%) ISO/IEC 27001
4 8 (1.87%) Data Quality
4 8 (1.87%) JSP 440
5 7 (1.64%) QA
6 6 (1.40%) COBIT
7 3 (0.70%) Disclosure Scotland
8 2 (0.47%) PCI DSS
8 2 (0.47%) PMO
8 2 (0.47%) TickIT
9 1 (0.23%) Cyber Essentials
9 1 (0.23%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 103 (24.07%) Active Directory
2 30 (7.01%) VMware Infrastructure
3 15 (3.50%) Hyper-V
4 12 (2.80%) XenApp
5 10 (2.34%) Microsoft App-V
6 7 (1.64%) VMware Workstation
6 7 (1.64%) XenDesktop
7 6 (1.40%) VMware ESXi
8 4 (0.93%) Terminal Services
8 4 (0.93%) VMware Server
9 3 (0.70%) vSphere
10 2 (0.47%) BitLocker
10 2 (0.47%) DFS Replication
10 2 (0.47%) Virtual Desktop
10 2 (0.47%) Virtual Machines
11 1 (0.23%) Firmware
11 1 (0.23%) iptables
11 1 (0.23%) Microsoft Virtual Server
11 1 (0.23%) Squid
11 1 (0.23%) Virtual Servers
Systems Management
1 41 (9.58%) SCCM
2 9 (2.10%) HP ALM
3 7 (1.64%) Ansible
3 7 (1.64%) SCOM
4 6 (1.40%) Opscode Chef
4 6 (1.40%) WSUS
5 5 (1.17%) FortiGate
5 5 (1.17%) Microsoft Intune
5 5 (1.17%) Nagios
5 5 (1.17%) Puppet
5 5 (1.17%) Rundeck
5 5 (1.17%) Single Sign-On
6 4 (0.93%) Microsoft Clustering
6 4 (0.93%) SafeCom
6 4 (0.93%) Terraform
7 3 (0.70%) BladeLogic
7 3 (0.70%) Nessus
7 3 (0.70%) NetBackup
8 2 (0.47%) SCVMM
8 2 (0.47%) Systems Management Server (SMS)
Vendors
1 98 (22.90%) Microsoft
2 41 (9.58%) Cisco
3 38 (8.88%) VMware
4 34 (7.94%) ServiceNow
5 26 (6.07%) Citrix
6 24 (5.61%) BMC
6 24 (5.61%) HP
7 22 (5.14%) Oracle
8 17 (3.97%) IBM
9 14 (3.27%) Atlassian
9 14 (3.27%) SAP
10 13 (3.04%) CheckPoint
10 13 (3.04%) McAfee
11 12 (2.80%) NetApp
12 10 (2.34%) F5
12 10 (2.34%) Fortinet
12 10 (2.34%) Pega
12 10 (2.34%) Remedy
13 9 (2.10%) Blue Coat
14 7 (1.64%) Salesforce.com