Period
to 20 January 2018

The following table provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 20 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > West Midlands
6 months to
20 Jan 2018
Same period 2017 Same period 2016
Rank 22 23 21
Rank change year-on-year +1 -2 -11
Contract jobs citing ITIL 302 374 343
As % of all contract IT jobs advertised in the West Midlands 6.49% 6.83% 6.93%
As % of the Processes & Methodologies category 7.85% 8.28% 8.53%
Number of daily rates quoted 176 199 171
West Midlands median daily rate £350 £344 £375
Median daily rate % change year-on-year +1.74% -8.27% +11.11%
10th Percentile £127 £158 £163
90th Percentile £488 £488 £530
England median daily rate £388 £400 £380
% change year-on-year -3.13% +5.26% +1.33%
Number of hourly rates quoted 20 22 26
West Midlands median hourly rate £13.00 £15.00 £13.06
Median hourly rate % change year-on-year -13.33% +14.90% -6.75%
10th Percentile £9.49 £10.78 £10.09
90th Percentile £19.13 £18.45 £24.00
England median hourly rate £15.00 £15.50 £16.39
% change year-on-year -3.23% -5.43% +9.27%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
West Midlands
Contract vacancies with a requirement for process or methodology skills 3,846 4,517 4,020
As % of all contract IT jobs advertised in the West Midlands 82.62% 82.46% 81.18%
Number of daily rates quoted 2,447 2,730 2,262
West Midlands median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +4.17%
10th Percentile £246 £250 £244
90th Percentile £550 £550 £540
England median daily rate £450 £433 £425
% change year-on-year +4.05% +1.76% +6.12%
Number of hourly rates quoted 143 133 170
West Midlands median hourly rate £24.98 £21.26 £20.00
Median hourly rate % change year-on-year +17.50% +6.30% -11.11%
10th Percentile £11.33 £10.90 £11.00
90th Percentile £48.75 £41.86 £43.75
England median hourly rate £24.00 £25.00 £23.00
% change year-on-year -4.00% +8.70% +15.00%

ITIL
Job Vacancy Trend in the West Midlands

Job postings citing ITIL as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for ITIL in the West Midlands

ITIL
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the West Midlands.

Contractor daily rate trend for ITIL in the West Midlands

ITIL
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing ITIL in the West Midlands over the 6 months to 20 January 2018.

Contractor daily rate histogram for ITIL in the West Midlands

ITIL
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the West Midlands.

Contractor hourly rate trend for ITIL in the West Midlands

ITIL
Contractor Hourly Rate Histogram in the West Midlands

The hourly rate distribution of IT jobs citing ITIL in the West Midlands over the 6 months to 20 January 2018.

Contractor hourly rate histogram for ITIL in the West Midlands

ITIL
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the West Midlands region over the 6 months to 20 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +1 117 £313 -3.85% 26
Warwickshire -3 54 £425 +8.97% 11
Coventry -4 34 £288 -28.13% 19
Shropshire -15 32 £450 +36.36% 9
Solihull +4 10 £100 -65.22% 3
Dudley +2 9 £281 -
Worcestershire +2 8 £203 +76.30% 5
Staffordshire -8 6 £190 -52.50% 13
Herefordshire +1 5 £150 -62.50% 4
Wolverhampton -4 3 £313 -47.92% 1
West Bromwich +3 2 £118 -65.19%
Halesowen - 1 £425 - 1
ITIL
England

For the 6 months to 20 January 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for ITIL.

1 106 (35.10%) Windows
2 72 (23.84%) Service Management
3 61 (20.20%) Microsoft
4 60 (19.87%) Active Directory
5 54 (17.88%) ITIL V3
6 48 (15.89%) Microsoft Azure
7 43 (14.24%) Incident Management
8 39 (12.91%) Cisco
8 39 (12.91%) VMware
9 37 (12.25%) WAN
10 36 (11.92%) SLA
10 36 (11.92%) Project Management
11 33 (10.93%) Service Delivery
11 33 (10.93%) Change Management
11 33 (10.93%) Firewall
11 33 (10.93%) Linux
11 33 (10.93%) Office 365
12 32 (10.60%) Amazon AWS
13 31 (10.26%) Microsoft Office
13 31 (10.26%) SQL
14 30 (9.93%) LAN
14 30 (9.93%) Cisco Certification
15 29 (9.60%) Finance
15 29 (9.60%) Windows Server
16 28 (9.27%) Security Cleared
17 27 (8.94%) ITIL Certification
17 27 (8.94%) DevOps
18 26 (8.61%) Unix
18 26 (8.61%) Oracle
18 26 (8.61%) SC Cleared

ITIL
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (6.62%) SharePoint
2 19 (6.29%) MS Exchange
3 8 (2.65%) IIS
3 8 (2.65%) Tomcat
4 7 (2.32%) Apache
5 6 (1.99%) Exchange Server 2010
5 6 (1.99%) JBoss
6 5 (1.66%) Exchange Server 2013
6 5 (1.66%) Skype for Business
7 2 (0.66%) Exchange Server 2007
8 1 (0.33%) WebSphere
Applications
1 31 (10.26%) Microsoft Office
2 8 (2.65%) Microsoft Excel
3 3 (0.99%) Microsoft Project
3 3 (0.99%) MS Visio
Business Applications
1 11 (3.64%) Remedy ITSM
2 6 (1.99%) Dynamics CRM
3 4 (1.32%) assyst
4 1 (0.33%) Cognos Business Intelligence
4 1 (0.33%) Cognos TM1
4 1 (0.33%) SAP ERP
4 1 (0.33%) SAP MM
Cloud Services
1 48 (15.89%) Microsoft Azure
2 33 (10.93%) Office 365
3 32 (10.60%) Amazon AWS
4 13 (4.30%) AWS CloudFormation
5 8 (2.65%) SaaS
6 5 (1.66%) Google Cloud Platform
7 4 (1.32%) Dynamics 365
8 2 (0.66%) G Suite
9 1 (0.33%) Azure Active Directory
9 1 (0.33%) OneDrive
9 1 (0.33%) PaaS
Communications & Networking
1 37 (12.25%) WAN
2 33 (10.93%) Firewall
3 30 (9.93%) LAN
4 18 (5.96%) Internet
5 16 (5.30%) VPN
6 15 (4.97%) MPLS
6 15 (4.97%) Wireless
7 14 (4.64%) DNS
8 13 (4.30%) Network Security
9 11 (3.64%) VLAN
10 10 (3.31%) DHCP
10 10 (3.31%) Intrusion Detection
10 10 (3.31%) TCP/IP
11 9 (2.98%) Unified Communications
11 9 (2.98%) Wi-Fi
12 7 (2.32%) VoIP
13 6 (1.99%) SAN
14 5 (1.66%) BGP
14 5 (1.66%) SMS
14 5 (1.66%) SNMP
Database & Business Intelligence
1 19 (6.29%) SQL Server
2 10 (3.31%) Relational Database
3 6 (1.99%) Hadoop
3 6 (1.99%) MySQL
3 6 (1.99%) Oracle Database
3 6 (1.99%) RDBMS
4 4 (1.32%) MongoDB
4 4 (1.32%) PostgreSQL
5 3 (0.99%) Big Data
5 3 (0.99%) SQL Server 2012
6 2 (0.66%) BusinessObjects
6 2 (0.66%) Oracle Database 11g
6 2 (0.66%) Oracle Database 12c
6 2 (0.66%) Oracle Exadata
6 2 (0.66%) Oracle Reports
6 2 (0.66%) SAP Data Services
6 2 (0.66%) SQL Server 2005
6 2 (0.66%) SQL Server 2014
7 1 (0.33%) SQL Server Integration Services
7 1 (0.33%) SQL Server Reporting Services
Development Applications
1 19 (6.29%) Subversion
2 15 (4.97%) Atlassian Bamboo
2 15 (4.97%) Git (software)
2 15 (4.97%) GitLab
2 15 (4.97%) Jenkins
2 15 (4.97%) TeamCity
3 10 (3.31%) JMeter
3 10 (3.31%) Selenium
4 5 (1.66%) JIRA
5 4 (1.32%) Visual Studio Team System
6 1 (0.33%) Metasploit
6 1 (0.33%) MSI
General
1 29 (9.60%) Finance
2 13 (4.30%) Telecoms
3 8 (2.65%) Banking
4 6 (1.99%) Manufacturing
5 4 (1.32%) Retail
6 3 (0.99%) Automotive
6 3 (0.99%) Back Office
6 3 (0.99%) Law
7 2 (0.66%) Billing
7 2 (0.66%) Legal
7 2 (0.66%) Local Government
8 1 (0.33%) Advertising
8 1 (0.33%) Front Office
8 1 (0.33%) German Language
8 1 (0.33%) Marketing
8 1 (0.33%) Military
8 1 (0.33%) Publishing
Job Titles
1 68 (22.52%) Analyst
2 30 (9.93%) Architect
3 25 (8.28%) Service Manager
3 25 (8.28%) Support Analyst
4 22 (7.28%) Service Analyst
5 21 (6.95%) Support Engineer
6 19 (6.29%) Consultant
7 16 (5.30%) Network Engineer
8 15 (4.97%) 2nd Line Support
8 15 (4.97%) Service Desk Analyst
9 14 (4.64%) Desktop Support
10 13 (4.30%) IT Manager
10 13 (4.30%) IT Support
11 11 (3.64%) 1st Line Support
11 11 (3.64%) 3rd Line Support
11 11 (3.64%) Project Manager
12 10 (3.31%) Administrator
12 10 (3.31%) Help Desk Analyst
12 10 (3.31%) Help Desk Support
12 10 (3.31%) Incident Manager
Libraries, Frameworks & Software Standards
1 14 (4.64%) JSON
2 8 (2.65%) Middleware
3 3 (0.99%) 802.1X
3 3 (0.99%) Software Packaging
4 2 (0.66%) X-Windows
5 1 (0.33%) .NET
5 1 (0.33%) Apache Flex
5 1 (0.33%) CSS
5 1 (0.33%) Flash
5 1 (0.33%) HTML
5 1 (0.33%) LAMP
5 1 (0.33%) LDAP
5 1 (0.33%) REST
5 1 (0.33%) Web Services
Miscellaneous
1 25 (8.28%) Analytical Skills
2 22 (7.28%) Data Centre
2 22 (7.28%) Management Information System
3 17 (5.63%) PKI
4 13 (4.30%) Public Cloud
5 8 (2.65%) Computer Science
6 7 (2.32%) Hybrid Cloud
7 6 (1.99%) DataPower
7 6 (1.99%) Driving Licence
7 6 (1.99%) Enterprise Cloud
7 6 (1.99%) Greenfield Project
8 4 (1.32%) Fat Client
8 4 (1.32%) Thin Client
9 2 (0.66%) Clustering
9 2 (0.66%) CMDB
9 2 (0.66%) Cyberattack
9 2 (0.66%) Private Cloud
9 2 (0.66%) SCADA
9 2 (0.66%) Video Conferencing
9 2 (0.66%) Wiki
Operating Systems
1 106 (35.10%) Windows
2 33 (10.93%) Linux
3 29 (9.60%) Windows Server
4 26 (8.61%) Unix
5 25 (8.28%) Windows 7
6 23 (7.62%) Windows 10
7 13 (4.30%) Windows Server 2008
8 10 (3.31%) Windows Server 2012
9 8 (2.65%) Red Hat Enterprise Linux
10 4 (1.32%) Windows 8
10 4 (1.32%) Windows Server 2003
11 3 (0.99%) Windows Vista
12 1 (0.33%) AIX
12 1 (0.33%) Apple iOS
12 1 (0.33%) Debian
12 1 (0.33%) Mac OS X
12 1 (0.33%) Ubuntu
12 1 (0.33%) Windows XP
Processes & Methodologies
1 72 (23.84%) Service Management
2 54 (17.88%) ITIL V3
3 43 (14.24%) Incident Management
4 36 (11.92%) Project Management
5 33 (10.93%) Change Management
5 33 (10.93%) Service Delivery
6 27 (8.94%) DevOps
7 25 (8.28%) ITSM
8 24 (7.95%) Agile Software Development
8 24 (7.95%) Continuous Integration
9 22 (7.28%) Problem Management
10 20 (6.62%) Continuous Deployment
11 19 (6.29%) Stakeholder Management
11 19 (6.29%) Test Automation
12 18 (5.96%) CRM
13 17 (5.63%) High Availability
13 17 (5.63%) Information Security
14 15 (4.97%) PRINCE2
14 15 (4.97%) Risk Management
14 15 (4.97%) Service Design
Programming Languages
1 31 (10.26%) SQL
2 20 (6.62%) PowerShell
3 13 (4.30%) Shell Script
4 7 (2.32%) Perl
5 5 (1.66%) Python
6 2 (0.66%) Bash Shell
6 2 (0.66%) C#
6 2 (0.66%) PL/SQL
6 2 (0.66%) T-SQL
6 2 (0.66%) VB
7 1 (0.33%) ABAP
7 1 (0.33%) C
7 1 (0.33%) Java
7 1 (0.33%) JavaScript
7 1 (0.33%) Tcl
Qualifications
1 30 (9.93%) Cisco Certification
2 28 (9.27%) Security Cleared
3 27 (8.94%) ITIL Certification
4 26 (8.61%) SC Cleared
5 25 (8.28%) CCNP
6 19 (6.29%) Degree
6 19 (6.29%) Microsoft Certification
7 15 (4.97%) MCSE
8 14 (4.64%) CISSP
9 12 (3.97%) CCNA
10 11 (3.64%) ITIL Foundation Certificate
11 9 (2.98%) VMware Certified Professional (VCP)
12 6 (1.99%) CCIE
12 6 (1.99%) RHCE
13 5 (1.66%) Computer Science Degree
13 5 (1.66%) PMI Certification
13 5 (1.66%) PMP
14 4 (1.32%) CISM
14 4 (1.32%) MCP
14 4 (1.32%) SANS
Quality Assurance & Compliance
1 36 (11.92%) SLA
2 14 (4.64%) ISO/IEC 20000
2 14 (4.64%) ISO/IEC 27001
3 13 (4.30%) GDPR
4 8 (2.65%) COBIT
4 8 (2.65%) ISO 9001
5 4 (1.32%) Cyber Essentials
5 4 (1.32%) PMO
5 4 (1.32%) QA
6 3 (0.99%) Data Quality
6 3 (0.99%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 3 (0.99%) NIST 800
7 2 (0.66%) ISO/IEC 19770
7 2 (0.66%) PCI DSS
8 1 (0.33%) ISO 22301
8 1 (0.33%) Sarbanes-Oxley
System Software
1 60 (19.87%) Active Directory
2 18 (5.96%) VMware Infrastructure
3 8 (2.65%) Hyper-V
4 7 (2.32%) XenApp
5 6 (1.99%) BitLocker
6 4 (1.32%) XenServer
7 2 (0.66%) Docker
7 2 (0.66%) KVM
7 2 (0.66%) Microsoft App-V
7 2 (0.66%) Oracle RAC
7 2 (0.66%) Snort
7 2 (0.66%) XenDesktop
8 1 (0.33%) iptables
8 1 (0.33%) Postfix
8 1 (0.33%) Samba
8 1 (0.33%) Squid
8 1 (0.33%) Virtual Machines
8 1 (0.33%) VMware ESXi
8 1 (0.33%) vSphere
Systems Management
1 20 (6.62%) SCCM
2 17 (5.63%) Ansible
3 16 (5.30%) Opscode Chef
4 12 (3.97%) Puppet
5 11 (3.64%) Graylog
5 11 (3.64%) logstash
5 11 (3.64%) Nagios
5 11 (3.64%) Tivoli
6 10 (3.31%) Rundeck
7 9 (2.98%) FortiGate
8 7 (2.32%) Tivoli Storage Manager
9 4 (1.32%) WSUS
10 3 (0.99%) SCVMM
10 3 (0.99%) Stealthwatch
11 2 (0.66%) AirWatch
11 2 (0.66%) Data Guard
11 2 (0.66%) Kubernetes
11 2 (0.66%) Microsoft Clustering
11 2 (0.66%) Network Intrusion Detection System
11 2 (0.66%) Packer
Vendors
1 61 (20.20%) Microsoft
2 39 (12.91%) Cisco
2 39 (12.91%) VMware
3 26 (8.61%) Oracle
4 24 (7.95%) HP
4 24 (7.95%) IBM
5 23 (7.62%) BMC
5 23 (7.62%) Citrix
6 20 (6.62%) ServiceNow
7 19 (6.29%) McAfee
8 15 (4.97%) Micro Focus
9 14 (4.64%) Blue Coat
9 14 (4.64%) CA
9 14 (4.64%) CheckPoint
9 14 (4.64%) Serena
10 12 (3.97%) F5
10 12 (3.97%) Fortinet
11 11 (3.64%) Dell
11 11 (3.64%) Remedy
11 11 (3.64%) Splunk