Period
to 16 July 2019

The following table provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 16 July 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > West Midlands
6 months to
16 Jul 2019
Same period 2018 Same period 2017
Rank 33 22 21
Rank change year-on-year -11 -1 +5
Contract jobs citing ITIL 240 390 281
As % of all contract IT jobs advertised in the West Midlands 5.22% 7.57% 6.41%
As % of the Processes & Methodologies category 6.04% 9.00% 7.66%
Number of daily rates quoted 141 197 148
West Midlands median daily rate £413 £413 £355
Median daily rate % change year-on-year - +16.20% -2.74%
10th Percentile £154 £148 £173
90th Percentile £600 £519 £528
England median daily rate £425 £410 £400
% change year-on-year +3.66% +2.50% +6.67%
Number of hourly rates quoted 11 76 18
West Midlands median hourly rate £13.00 £14.00 £13.50
Median hourly rate % change year-on-year -7.14% +3.70% -11.48%
10th Percentile £11.00 £10.63 £10.50
90th Percentile £20.00 £23.00 £18.00
England median hourly rate £18.00 £15.50 £15.50
% change year-on-year +16.13% - -13.89%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
West Midlands
Contract vacancies with a requirement for process or methodology skills 3,971 4,333 3,668
As % of all contract IT jobs advertised in the West Midlands 86.29% 84.12% 83.61%
Number of daily rates quoted 2,502 2,611 2,298
West Midlands median daily rate £444 £425 £400
Median daily rate % change year-on-year +4.41% +6.25% -
10th Percentile £263 £263 £253
90th Percentile £600 £575 £538
England median daily rate £475 £463 £450
% change year-on-year +2.70% +2.78% +5.88%
Number of hourly rates quoted 110 193 136
West Midlands median hourly rate £25.21 £15.50 £21.00
Median hourly rate % change year-on-year +62.66% -26.19% +14.91%
10th Percentile £11.17 £11.00 £11.05
90th Percentile £47.05 £35.00 £48.75
England median hourly rate £25.00 £22.00 £25.00
% change year-on-year +13.64% -12.00% +5.26%

ITIL
Job Vacancy Trend in the West Midlands

Job postings citing ITIL as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for ITIL in the West Midlands

ITIL
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the West Midlands.

Contractor daily rate trend for ITIL in the West Midlands

ITIL
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing ITIL in the West Midlands over the 6 months to 16 July 2019.

Contractor daily rate histogram for ITIL in the West Midlands

ITIL
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the West Midlands.

Contractor hourly rate trend for ITIL in the West Midlands

ITIL
Contractor Hourly Rate Histogram in the West Midlands

The hourly rate distribution of IT jobs citing ITIL in the West Midlands over the 6 months to 16 July 2019.

Contractor hourly rate histogram for ITIL in the West Midlands

ITIL
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the West Midlands region over the 6 months to 16 July 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -9 78 £400 +3.23% 28
Warwickshire +1 49 £445 -5.82% 14
Coventry -14 47 £333 -13.07% 13
Shropshire -5 19 £430 -3.91% 7
Staffordshire +12 10 £365 +82.50% 7
Dudley -8 10 £250 +33.33% 3
Solihull +5 6 £438 +191.67% 9
Wolverhampton +7 5 £645 +98.46% 2
Worcestershire -25 4 £413 +106.25% 7
Herefordshire +1 3 £415 +29.69% 2
ITIL
England

For the 6 months to 16 July 2019, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region with a requirement for ITIL.

1 82 (34.17%) Windows
2 71 (29.58%) Microsoft
3 45 (18.75%) Active Directory
4 41 (17.08%) Service Management
5 40 (16.67%) Agile Software Development
6 39 (16.25%) Service Delivery
7 37 (15.42%) Problem-Solving
8 33 (13.75%) Finance
8 33 (13.75%) VMware
9 31 (12.92%) Linux
10 30 (12.50%) Office 365
11 29 (12.08%) Project Management
11 29 (12.08%) Analytical Skills
12 27 (11.25%) Data Centre
12 27 (11.25%) ITIL V3
13 26 (10.83%) Change Management
13 26 (10.83%) ITSM
13 26 (10.83%) Windows Server
14 25 (10.42%) Stakeholder Management
14 25 (10.42%) ITIL Certification
15 24 (10.00%) Microsoft Office
16 23 (9.58%) Cisco
16 23 (9.58%) VMware Infrastructure
16 23 (9.58%) Degree
17 22 (9.17%) Oracle
17 22 (9.17%) PRINCE2
17 22 (9.17%) Migration
18 21 (8.75%) Citrix
18 21 (8.75%) Problem Management
19 19 (7.92%) SLA

ITIL
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (4.58%) SharePoint
2 10 (4.17%) Confluence
3 9 (3.75%) MS Exchange
4 6 (2.50%) Apache
4 6 (2.50%) SAS
5 4 (1.67%) Skype for Business
5 4 (1.67%) Tomcat
5 4 (1.67%) WebLogic
6 3 (1.25%) Oracle SOA Suite
7 2 (0.83%) IBM Domino
7 2 (0.83%) IBM Notes
7 2 (0.83%) JBoss
7 2 (0.83%) nginx
7 2 (0.83%) Office Communications Server
7 2 (0.83%) WebSphere
8 1 (0.42%) CMS
8 1 (0.42%) Exchange Server 2010
8 1 (0.42%) Exchange Server 2013
8 1 (0.42%) SharePoint 2013
Applications
1 24 (10.00%) Microsoft Office
2 10 (4.17%) Microsoft Excel
3 6 (2.50%) Microsoft PowerPoint
4 5 (2.08%) Microsoft Project
5 3 (1.25%) SPSS
6 1 (0.42%) MS Visio
Business Applications
1 6 (2.50%) assyst
2 3 (1.25%) Remedy ITSM
2 3 (1.25%) SAP BPC
3 1 (0.42%) Dynamics CRM
3 1 (0.42%) SAP ERP
3 1 (0.42%) SAP GRC
Cloud Services
1 30 (12.50%) Office 365
2 12 (5.00%) Microsoft Azure
3 11 (4.58%) Amazon AWS
4 4 (1.67%) Azure Active Directory
4 4 (1.67%) Power Platform
5 3 (1.25%) IaaS
5 3 (1.25%) PaaS
5 3 (1.25%) SaaS
6 2 (0.83%) SuccessFactors
7 1 (0.42%) Azure ExpressRoute
7 1 (0.42%) Google Cloud Platform
7 1 (0.42%) IBM Blueworks
7 1 (0.42%) OneDrive
7 1 (0.42%) Serverless
7 1 (0.42%) Yammer
Communications & Networking
1 18 (7.50%) Firewall
2 14 (5.83%) Wireless
3 9 (3.75%) DHCP
3 9 (3.75%) LAN
4 8 (3.33%) Unified Communications
4 8 (3.33%) WAN
5 7 (2.92%) DNS
5 7 (2.92%) SAN
6 5 (2.08%) MPLS
7 4 (1.67%) IP Telephony
7 4 (1.67%) VPN
8 3 (1.25%) DWDM
8 3 (1.25%) SMS
9 2 (0.83%) Internet
9 2 (0.83%) PBX
9 2 (0.83%) TCP/IP
9 2 (0.83%) VoIP
10 1 (0.42%) BGP
10 1 (0.42%) CTI
10 1 (0.42%) OSPF
Database & Business Intelligence
1 12 (5.00%) SQL Server
2 4 (1.67%) MySQL
2 4 (1.67%) Power BI
2 4 (1.67%) SQL Server Integration Services
3 3 (1.25%) Data Warehouse
3 3 (1.25%) PostgreSQL
4 2 (0.83%) MS Access
4 2 (0.83%) Relational Database
5 1 (0.42%) Amazon RDS
5 1 (0.42%) Azure SQL Database
5 1 (0.42%) Big Data
5 1 (0.42%) BusinessObjects
5 1 (0.42%) BusinessObjects Business Intelligence
5 1 (0.42%) Electronic Patient Records
5 1 (0.42%) Oracle Database
5 1 (0.42%) Oracle Database 12c
5 1 (0.42%) Oracle Reports
5 1 (0.42%) QlikView
Development Applications
1 12 (5.00%) JIRA
2 3 (1.25%) Atlassian Bamboo
2 3 (1.25%) Bitbucket
2 3 (1.25%) Jenkins
3 2 (0.83%) Git (software)
3 2 (0.83%) Team Foundation Server
4 1 (0.42%) Hudson
4 1 (0.42%) MSI
4 1 (0.42%) Visual Studio Team System
General
1 33 (13.75%) Finance
2 18 (7.50%) Telecoms
3 5 (2.08%) Legal
4 2 (0.83%) Advertising
4 2 (0.83%) Banking
4 2 (0.83%) Local Government
4 2 (0.83%) Manufacturing
4 2 (0.83%) Marketing
4 2 (0.83%) Military
4 2 (0.83%) Retail
5 1 (0.42%) Aerospace
5 1 (0.42%) Back Office
5 1 (0.42%) Investment Banking
5 1 (0.42%) Retail Banking
Job Titles
1 75 (31.25%) Analyst
2 35 (14.58%) Architect
3 33 (13.75%) Service Analyst
4 20 (8.33%) Service Desk Analyst
5 18 (7.50%) Service Manager
6 14 (5.83%) Support Analyst
7 13 (5.42%) Service Desk Support
7 13 (5.42%) Solutions Architect
8 11 (4.58%) 1st Line Support
9 10 (4.17%) Developer
9 10 (4.17%) ITIL Manager
10 9 (3.75%) IT Support
10 9 (3.75%) Service Desk Support Analyst
10 9 (3.75%) Support Engineer
11 8 (3.33%) 1st Line Support Analyst
11 8 (3.33%) Delivery Manager
11 8 (3.33%) Infrastructure Engineer
11 8 (3.33%) Project Manager
11 8 (3.33%) Technical Architect
12 7 (2.92%) Applications Support
Libraries, Frameworks & Software Standards
1 6 (2.50%) Web Services
2 3 (1.25%) LDAP
2 3 (1.25%) ODBC
3 2 (0.83%) HTML
3 2 (0.83%) JDBC
3 2 (0.83%) LAPP Stack
3 2 (0.83%) Middleware
3 2 (0.83%) Oracle Fusion
3 2 (0.83%) WebSphere MQ
4 1 (0.42%) .NET
4 1 (0.42%) Oracle GoldenGate
4 1 (0.42%) REST
4 1 (0.42%) XML
4 1 (0.42%) XMPP
Miscellaneous
1 29 (12.08%) Analytical Skills
2 27 (11.25%) Data Centre
3 16 (6.67%) Self-Motivation
4 14 (5.83%) Management Information System
5 13 (5.42%) User Experience
6 8 (3.33%) CCTV
7 7 (2.92%) Driving Licence
8 6 (2.50%) Social Media
9 5 (2.08%) Clustering
9 5 (2.08%) Public Cloud
10 4 (1.67%) CMDB
10 4 (1.67%) NHS
10 4 (1.67%) Video Conferencing
11 3 (1.25%) SCADA
12 2 (0.83%) Blackberry
12 2 (0.83%) Client/Server
12 2 (0.83%) Data Protection Act
12 2 (0.83%) Enterprise Software
12 2 (0.83%) Linux Command Line
12 2 (0.83%) Virtual Team
Operating Systems
1 82 (34.17%) Windows
2 31 (12.92%) Linux
3 26 (10.83%) Windows Server
4 13 (5.42%) Red Hat Enterprise Linux
5 11 (4.58%) Unix
6 10 (4.17%) Windows Server 2003
7 9 (3.75%) Windows 10
8 8 (3.33%) Windows Server 2012
9 7 (2.92%) AIX
9 7 (2.92%) Windows XP
10 6 (2.50%) Windows 7
11 4 (1.67%) Windows Server 2008
12 3 (1.25%) Solaris
13 2 (0.83%) Apple iOS
13 2 (0.83%) HPUX
14 1 (0.42%) Oracle Linux
14 1 (0.42%) VMS
Processes & Methodologies
1 41 (17.08%) Service Management
2 40 (16.67%) Agile Software Development
3 39 (16.25%) Service Delivery
4 37 (15.42%) Problem-Solving
5 29 (12.08%) Project Management
6 27 (11.25%) ITIL V3
7 26 (10.83%) Change Management
7 26 (10.83%) ITSM
8 25 (10.42%) Stakeholder Management
9 22 (9.17%) Migration
9 22 (9.17%) PRINCE2
10 21 (8.75%) Problem Management
11 18 (7.50%) Time Management
12 17 (7.08%) Incident Management
13 16 (6.67%) Continuous Improvement
14 15 (6.25%) Risk Management
15 14 (5.83%) Infrastructure Engineering
16 13 (5.42%) Coaching
16 13 (5.42%) TOGAF
17 12 (5.00%) Business Intelligence
Programming Languages
1 17 (7.08%) PowerShell
2 12 (5.00%) SQL
3 7 (2.92%) C
4 4 (1.67%) Bash Shell
4 4 (1.67%) Python
5 3 (1.25%) C#
5 3 (1.25%) Java
5 3 (1.25%) Shell Script
5 3 (1.25%) T-SQL
5 3 (1.25%) VBA
6 2 (0.83%) PL/SQL
7 1 (0.42%) JavaScript
7 1 (0.42%) Ruby
7 1 (0.42%) VB
7 1 (0.42%) VBScript
Qualifications
1 25 (10.42%) ITIL Certification
2 23 (9.58%) Degree
3 17 (7.08%) Cisco Certification
3 17 (7.08%) Microsoft Certification
4 16 (6.67%) CCNA
5 13 (5.42%) Security Cleared
6 12 (5.00%) MCSE
7 11 (4.58%) MCSA
8 7 (2.92%) SC Cleared
9 6 (2.50%) Computer Science Degree
10 4 (1.67%) CISSP
10 4 (1.67%) DV Cleared
10 4 (1.67%) ITIL Foundation Certificate
10 4 (1.67%) PMI Certification
11 3 (1.25%) CCNP
11 3 (1.25%) ISEB
11 3 (1.25%) PMP
11 3 (1.25%) TOGAF Certification
12 2 (0.83%) DBS Check
12 2 (0.83%) PRINCE2 Certification
Quality Assurance & Compliance
1 19 (7.92%) SLA
2 16 (6.67%) ISO/IEC 27001
3 8 (3.33%) GDPR
4 7 (2.92%) COBIT
4 7 (2.92%) PCI DSS
5 5 (2.08%) ISO/IEC 20000
6 4 (1.67%) QA
7 3 (1.25%) Data Quality
7 3 (1.25%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 3 (1.25%) PMO
8 2 (0.83%) Sarbanes-Oxley
9 1 (0.42%) GPG13
9 1 (0.42%) ISO 9001
9 1 (0.42%) ISO/IEC 19770
9 1 (0.42%) PMBOK
System Software
1 45 (18.75%) Active Directory
2 23 (9.58%) VMware Infrastructure
3 16 (6.67%) VMware ESXi
4 14 (5.83%) Hyper-V
4 14 (5.83%) XenApp
5 10 (4.17%) vSphere
6 7 (2.92%) XenDesktop
7 5 (2.08%) Virtual Machines
8 4 (1.67%) Microsoft App-V
9 3 (1.25%) Docker
9 3 (1.25%) Virtual Desktop
9 3 (1.25%) Virtual Servers
10 2 (0.83%) Citrix Hypervisor
10 2 (0.83%) DFS Replication
11 1 (0.42%) Oracle RAC
11 1 (0.42%) VMware Server
Systems Management
1 13 (5.42%) SCCM
2 4 (1.67%) Microsoft Data Protection Manager
2 4 (1.67%) Netcool
2 4 (1.67%) SCOM
2 4 (1.67%) SCVMM
2 4 (1.67%) WSUS
3 3 (1.25%) Ansible
3 3 (1.25%) CASB
3 3 (1.25%) Failover Clustering
3 3 (1.25%) Microsoft Clustering
3 3 (1.25%) TeMIP
3 3 (1.25%) Terraform
4 2 (0.83%) Docker Swarm
4 2 (0.83%) HAProxy
4 2 (0.83%) HP Data Protector
4 2 (0.83%) SCDPM
4 2 (0.83%) SCSM
4 2 (0.83%) Single Sign-On
4 2 (0.83%) Systems Management Server (SMS)
5 1 (0.42%) Opscode Chef
Vendors
1 71 (29.58%) Microsoft
2 33 (13.75%) VMware
3 23 (9.58%) Cisco
4 22 (9.17%) Oracle
5 21 (8.75%) Citrix
6 19 (7.92%) ServiceNow
7 18 (7.50%) Remedy
8 13 (5.42%) Red Hat
9 10 (4.17%) NetApp
10 9 (3.75%) CheckPoint
11 7 (2.92%) IBM
11 7 (2.92%) SolarWinds
12 5 (2.08%) SAP
13 4 (1.67%) HP
13 4 (1.67%) TOWER Software
14 3 (1.25%) Atlassian
14 3 (1.25%) BMC
14 3 (1.25%) F5
14 3 (1.25%) Google
14 3 (1.25%) Lotus