Period
to 14 November 2018

The following table provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 14 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > West Midlands
6 months to
14 Nov 2018
Same period 2017 Same period 2016
Rank 18 25 22
Rank change year-on-year +7 -3 -4
Contract jobs citing ITIL 418 292 419
As % of all contract IT jobs advertised in the West Midlands 8.13% 6.07% 6.78%
As % of the Processes & Methodologies category 9.44% 7.23% 7.99%
Number of daily rates quoted 257 183 218
West Midlands median daily rate £390 £325 £335
Median daily rate % change year-on-year +20.00% -2.99% -6.52%
10th Percentile £144 £129 £158
90th Percentile £519 £500 £488
England median daily rate £400 £388 £375
% change year-on-year +3.23% +3.33% -
Number of hourly rates quoted 64 17 29
West Midlands median hourly rate £14.75 £13.50 £15.00
Median hourly rate % change year-on-year +9.26% -10.00% -
10th Percentile £11.25 £10.50 £10.75
90th Percentile £25.83 £24.00 £22.20
England median hourly rate £17.00 £15.00 £16.50
% change year-on-year +13.33% -9.09% +1.35%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
West Midlands
Contract vacancies with a requirement for process or methodology skills 4,426 4,040 5,245
As % of all contract IT jobs advertised in the West Midlands 86.09% 84.04% 84.82%
Number of daily rates quoted 2,701 2,580 3,119
West Midlands median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +6.67%
10th Percentile £263 £238 £250
90th Percentile £575 £550 £550
England median daily rate £475 £450 £425
% change year-on-year +5.56% +5.88% +1.19%
Number of hourly rates quoted 171 135 150
West Midlands median hourly rate £15.85 £23.00 £17.31
Median hourly rate % change year-on-year -31.09% +32.87% -13.45%
10th Percentile £11.03 £11.25 £10.65
90th Percentile £38.75 £48.75 £40.00
England median hourly rate £22.00 £23.11 £22.84
% change year-on-year -4.79% +1.19% +3.80%

ITIL
Job Vacancy Trend in the West Midlands

Job postings citing ITIL as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for ITIL in the West Midlands

ITIL
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the West Midlands.

Contractor daily rate trend for ITIL in the West Midlands

ITIL
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing ITIL in the West Midlands over the 6 months to 14 November 2018.

Contractor daily rate histogram for ITIL in the West Midlands

ITIL
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the West Midlands.

Contractor hourly rate trend for ITIL in the West Midlands

ITIL
Contractor Hourly Rate Histogram in the West Midlands

The hourly rate distribution of IT jobs citing ITIL in the West Midlands over the 6 months to 14 November 2018.

Contractor hourly rate histogram for ITIL in the West Midlands

ITIL
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the West Midlands region over the 6 months to 14 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +5 107 £390 +24.80% 27
Shropshire -4 86 £440 -9.97% 8
Coventry +5 66 £267 -3.33% 18
Warwickshire +9 37 £425 +11.84% 15
Herefordshire +8 35 £375 +150.00% 7
Staffordshire -1 21 £390 +15.56% 9
Wolverhampton -1 8 £374 +19.52% 3
Worcestershire +1 7 £300 +9.09% 10
Solihull -9 7 £350 +241.46% 8
Dudley 0 4 £205 -27.11%
Walsall - 4 £110 - 1
Halesowen - 1 - -
ITIL
England

For the 6 months to 14 November 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region with a requirement for ITIL.

1 124 (29.67%) Windows
2 116 (27.75%) Agile Software Development
3 113 (27.03%) Microsoft
4 90 (21.53%) Active Directory
5 86 (20.57%) Service Management
6 81 (19.38%) ITIL V3
7 67 (16.03%) Security Cleared
8 59 (14.11%) Microsoft Office
9 58 (13.88%) ITSM
10 57 (13.64%) Problem-Solving
11 51 (12.20%) Service Delivery
11 51 (12.20%) JIRA
12 49 (11.72%) PRINCE2
13 48 (11.48%) Microsoft Azure
14 45 (10.77%) Cisco
15 44 (10.53%) Finance
16 41 (9.81%) Cisco Certification
16 41 (9.81%) Project Management
17 40 (9.57%) Management Information System
17 40 (9.57%) Office 365
18 38 (9.09%) Windows Server
18 38 (9.09%) SC Cleared
19 36 (8.61%) Firewall
19 36 (8.61%) Stakeholder Management
20 35 (8.37%) WAN
20 35 (8.37%) SCCM
21 34 (8.13%) Amazon AWS
21 34 (8.13%) Oracle
22 33 (7.89%) CCNP
23 32 (7.66%) VMware

ITIL
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (6.22%) Confluence
2 18 (4.31%) Documentum
3 15 (3.59%) MS Exchange
3 15 (3.59%) SharePoint
4 12 (2.87%) Skype for Business
5 6 (1.44%) Apache
6 5 (1.20%) Exchange Server 2010
6 5 (1.20%) IIS
6 5 (1.20%) Tomcat
7 4 (0.96%) JBoss
7 4 (0.96%) nginx
7 4 (0.96%) WebSphere
7 4 (0.96%) WildFly
8 3 (0.72%) CMS
8 3 (0.72%) Sitecore CMS
9 2 (0.48%) BizTalk Server
9 2 (0.48%) Exchange Server 2013
10 1 (0.24%) Elasticsearch
10 1 (0.24%) Oracle SOA Suite
10 1 (0.24%) WebLogic
Applications
1 59 (14.11%) Microsoft Office
2 20 (4.78%) Microsoft Excel
3 19 (4.55%) Microsoft Project
4 15 (3.59%) MS Visio
5 12 (2.87%) Microsoft PowerPoint
6 1 (0.24%) PTC Creo
6 1 (0.24%) Windchill
Business Applications
1 7 (1.67%) assyst
2 3 (0.72%) Dynamics CRM
2 3 (0.72%) Remedy ITSM
2 3 (0.72%) SAP BPC
3 2 (0.48%) Eikon
3 2 (0.48%) SAP Hybris
4 1 (0.24%) Oracle ERP
4 1 (0.24%) Oracle Retail
4 1 (0.24%) SAP ERP
Cloud Services
1 48 (11.48%) Microsoft Azure
2 40 (9.57%) Office 365
3 34 (8.13%) Amazon AWS
4 10 (2.39%) SaaS
5 9 (2.15%) Azure Active Directory
5 9 (2.15%) OneDrive
6 7 (1.67%) IaaS
6 7 (1.67%) PaaS
7 5 (1.20%) SuccessFactors
8 4 (0.96%) Cloud Computing
9 3 (0.72%) Dynamics 365
10 1 (0.24%) Google Cloud Platform
Communications & Networking
1 36 (8.61%) Firewall
2 35 (8.37%) WAN
3 23 (5.50%) LAN
4 22 (5.26%) Internet
5 21 (5.02%) Wireless
6 15 (3.59%) MPLS
7 14 (3.35%) VPN
8 12 (2.87%) Intrusion Detection
9 10 (2.39%) Wi-Fi
10 9 (2.15%) DNS
10 9 (2.15%) VLAN
11 8 (1.91%) VoIP
12 7 (1.67%) DHCP
12 7 (1.67%) SAN
13 6 (1.44%) Intranet
13 6 (1.44%) SNMP
13 6 (1.44%) WLAN
14 5 (1.20%) BGP
14 5 (1.20%) Network Security
14 5 (1.20%) OSPF
Database & Business Intelligence
1 31 (7.42%) SQL Server
2 8 (1.91%) Oracle Database
2 8 (1.91%) PostgreSQL
3 5 (1.20%) MySQL
4 4 (0.96%) Amazon RDS
4 4 (0.96%) MS Access
4 4 (0.96%) Oracle Database 12c
5 1 (0.24%) Crystal Reports
5 1 (0.24%) Data Warehouse
5 1 (0.24%) Oracle BI Publisher
5 1 (0.24%) Relational Database
5 1 (0.24%) SQL Server 2012
5 1 (0.24%) SQL Server Analysis Services
5 1 (0.24%) SQL Server Integration Services
5 1 (0.24%) SQL Server Reporting Services
5 1 (0.24%) SSDT
Development Applications
1 51 (12.20%) JIRA
2 18 (4.31%) Jenkins
3 16 (3.83%) Bitbucket
4 15 (3.59%) Atlassian Bamboo
5 12 (2.87%) GitLab
6 9 (2.15%) Git (software)
7 6 (1.44%) Subversion
8 4 (0.96%) ClearCase
8 4 (0.96%) Selenium
8 4 (0.96%) Vagrant
9 3 (0.72%) Cucumber
9 3 (0.72%) Visual Studio
10 2 (0.48%) FishEye
10 2 (0.48%) Visual Studio Team System
11 1 (0.24%) AccuRev
11 1 (0.24%) Mercurial
11 1 (0.24%) Team Foundation Server
General
1 44 (10.53%) Finance
2 28 (6.70%) Military
3 20 (4.78%) Retail
4 15 (3.59%) Telecoms
5 14 (3.35%) Marketing
6 8 (1.91%) Manufacturing
7 7 (1.67%) Electronics
8 5 (1.20%) Advertising
9 2 (0.48%) Banking
9 2 (0.48%) Front Office
10 1 (0.24%) Automotive
10 1 (0.24%) Investment Banking
10 1 (0.24%) Law
10 1 (0.24%) Legal
10 1 (0.24%) Local Government
10 1 (0.24%) Mandarin Language
Job Titles
1 79 (18.90%) Analyst
2 34 (8.13%) Project Manager
2 34 (8.13%) Support Engineer
3 33 (7.89%) Architect
4 28 (6.70%) Service Analyst
5 27 (6.46%) 2nd Line Support
6 24 (5.74%) Service Desk Analyst
6 24 (5.74%) Systems Engineer
7 22 (5.26%) Network Engineer
8 20 (4.78%) Service Manager
9 19 (4.55%) Consultant
10 15 (3.59%) Support Analyst
11 14 (3.35%) Business Analyst
11 14 (3.35%) Delivery Manager
11 14 (3.35%) IT Analyst
11 14 (3.35%) IT Support
11 14 (3.35%) ITIL Manager
11 14 (3.35%) Senior Network Engineer
11 14 (3.35%) Support Officer
12 13 (3.11%) 2nd Line Engineer
Libraries, Frameworks & Software Standards
1 28 (6.70%) Middleware
2 14 (3.35%) HTML
3 12 (2.87%) XML
4 9 (2.15%) .NET
5 6 (1.44%) Oracle Fusion
6 4 (0.96%) .NET Framework
6 4 (0.96%) CSS
6 4 (0.96%) Elastic Stack
6 4 (0.96%) Oracle GoldenGate
7 3 (0.72%) HTML5
7 3 (0.72%) Node.js
7 3 (0.72%) React
7 3 (0.72%) Web Services
8 2 (0.48%) SOAP
8 2 (0.48%) Software Packaging
8 2 (0.48%) Velocity
8 2 (0.48%) XSLT
9 1 (0.24%) LAMP
Miscellaneous
1 40 (9.57%) Management Information System
2 32 (7.66%) Data Centre
3 23 (5.50%) Analytical Skills
4 14 (3.35%) Self-Motivation
5 11 (2.63%) Computer Science
6 10 (2.39%) Fat Client
6 10 (2.39%) FMCG
6 10 (2.39%) Thin Client
7 7 (1.67%) iPad
8 6 (1.44%) Public Cloud
9 5 (1.20%) Driving Licence
9 5 (1.20%) e-Learning
10 4 (0.96%) Private Cloud
10 4 (0.96%) Security Operations Centre
10 4 (0.96%) Virtual Team
11 3 (0.72%) Blackberry
11 3 (0.72%) Clustering
12 2 (0.48%) iPhone
12 2 (0.48%) NHS
12 2 (0.48%) Video Conferencing
Operating Systems
1 124 (29.67%) Windows
2 38 (9.09%) Windows Server
3 28 (6.70%) Unix
4 27 (6.46%) Windows 7
5 22 (5.26%) Linux
5 22 (5.26%) Windows 10
6 7 (1.67%) Windows Server 2012
7 6 (1.44%) Android
8 5 (1.20%) Red Hat Enterprise Linux
9 4 (0.96%) Oracle Linux
9 4 (0.96%) Windows XP
10 3 (0.72%) Apple iOS
10 3 (0.72%) Windows 8
10 3 (0.72%) Windows Server 2003
10 3 (0.72%) Windows Server 2008
11 2 (0.48%) Mac OS
11 2 (0.48%) Mac OS X
11 2 (0.48%) MVS
12 1 (0.24%) AIX
Processes & Methodologies
1 116 (27.75%) Agile Software Development
2 86 (20.57%) Service Management
3 81 (19.38%) ITIL V3
4 58 (13.88%) ITSM
5 57 (13.64%) Problem-Solving
6 51 (12.20%) Service Delivery
7 49 (11.72%) PRINCE2
8 41 (9.81%) Project Management
9 36 (8.61%) Stakeholder Management
10 30 (7.18%) Migration
11 28 (6.70%) Change Management
12 27 (6.46%) Scrum
13 26 (6.22%) Incident Management
14 24 (5.74%) Waterfall
15 22 (5.26%) Coaching
15 22 (5.26%) DevOps
15 22 (5.26%) Kanban
16 21 (5.02%) Continuous Integration
16 21 (5.02%) Problem Management
17 20 (4.78%) Open Source
Programming Languages
1 21 (5.02%) Java
2 15 (3.59%) PowerShell
3 13 (3.11%) SQL
4 6 (1.44%) C#
5 5 (1.20%) Python
6 4 (0.96%) JavaScript
6 4 (0.96%) Perl
6 4 (0.96%) Shell Script
7 3 (0.72%) C
8 2 (0.48%) T-SQL
9 1 (0.24%) PHP
9 1 (0.24%) Ruby
9 1 (0.24%) VB
9 1 (0.24%) VB.NET
9 1 (0.24%) VB6
9 1 (0.24%) VBScript
Qualifications
1 67 (16.03%) Security Cleared
2 41 (9.81%) Cisco Certification
3 38 (9.09%) SC Cleared
4 33 (7.89%) CCNP
5 30 (7.18%) Microsoft Certification
6 27 (6.46%) ITIL Certification
7 25 (5.98%) DV Cleared
8 24 (5.74%) MCSE
9 20 (4.78%) Degree
10 19 (4.55%) CCNA
10 19 (4.55%) CISSP
11 16 (3.83%) ITIL Foundation Certificate
11 16 (3.83%) MCP
12 9 (2.15%) APMP
12 9 (2.15%) MCITP
13 7 (1.67%) Computer Science Degree
13 7 (1.67%) PRINCE2 Practitioner
14 6 (1.44%) CISMP
15 5 (1.20%) PRINCE2 Certification
15 5 (1.20%) SANS
Quality Assurance & Compliance
1 22 (5.26%) SLA
2 14 (3.35%) GDPR
3 8 (1.91%) JSP 440
4 7 (1.67%) ISO/IEC 27001
5 5 (1.20%) Data Quality
6 4 (0.96%) COBIT
7 3 (0.72%) Disclosure Scotland
7 3 (0.72%) PMO
7 3 (0.72%) QA
7 3 (0.72%) TickIT
8 2 (0.48%) ISO/IEC 20000
8 2 (0.48%) PCI DSS
8 2 (0.48%) Sarbanes-Oxley
9 1 (0.24%) Cyber Essentials
9 1 (0.24%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 90 (21.53%) Active Directory
2 27 (6.46%) VMware Infrastructure
3 15 (3.59%) Hyper-V
4 11 (2.63%) Microsoft App-V
4 11 (2.63%) XenApp
5 8 (1.91%) VMware Workstation
6 7 (1.67%) XenDesktop
7 6 (1.44%) Terminal Services
8 4 (0.96%) Oracle RAC
8 4 (0.96%) Virtual Machines
8 4 (0.96%) VMware ESXi
9 3 (0.72%) VMware Server
9 3 (0.72%) vSphere
10 2 (0.48%) BitLocker
11 1 (0.24%) Firmware
11 1 (0.24%) Microsoft Virtual Server
11 1 (0.24%) Snort
11 1 (0.24%) Virtual Servers
Systems Management
1 35 (8.37%) SCCM
2 22 (5.26%) ZABBIX
3 13 (3.11%) Puppet
4 10 (2.39%) HP ALM
5 8 (1.91%) Ansible
6 7 (1.67%) Opscode Chef
6 7 (1.67%) WSUS
7 6 (1.44%) Rundeck
7 6 (1.44%) SafeCom
8 5 (1.20%) FortiGate
8 5 (1.20%) Microsoft Intune
8 5 (1.20%) SCOM
8 5 (1.20%) Single Sign-On
9 4 (0.96%) Data Guard
9 4 (0.96%) Nagios
9 4 (0.96%) Oracle Enterprise Manager
9 4 (0.96%) Terraform
10 3 (0.72%) Microsoft Clustering
10 3 (0.72%) Systems Management Server (SMS)
11 2 (0.48%) NetBackup
Vendors
1 113 (27.03%) Microsoft
2 45 (10.77%) Cisco
3 34 (8.13%) Oracle
4 32 (7.66%) VMware
5 28 (6.70%) Citrix
6 26 (6.22%) HP
6 26 (6.22%) ServiceNow
7 20 (4.78%) CheckPoint
8 19 (4.55%) IBM
9 18 (4.31%) F5
9 18 (4.31%) Fortinet
9 18 (4.31%) McAfee
9 18 (4.31%) Pega
10 16 (3.83%) Atlassian
11 15 (3.59%) Blue Coat
11 15 (3.59%) SAP
12 14 (3.35%) BMC
13 10 (2.39%) Aruba
14 9 (2.15%) Wyse
15 8 (1.91%) NetApp