Period
to 17 November 2017

The following table provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 17 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > West Midlands
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 24 22 19
Rank change year-on-year -2 -3 -8
Contract jobs citing ITIL 289 420 356
As % of all contract IT jobs advertised in the West Midlands 6.01% 6.74% 7.17%
As % of the Processes & Methodologies category 7.23% 8.11% 9.05%
Number of daily rates quoted 181 216 201
West Midlands median daily rate £325 £334 £363
Median daily rate % change year-on-year -2.62% -7.93% +7.41%
10th Percentile £129 £158 £160
90th Percentile £500 £488 £513
England median daily rate £388 £375 £375
% change year-on-year +3.33% - +1.35%
Number of hourly rates quoted 18 29 32
West Midlands median hourly rate £13.50 £15.00 £15.00
Median hourly rate % change year-on-year -10.00% - +5.26%
10th Percentile £10.50 £10.75 £10.14
90th Percentile £22.38 £22.20 £25.70
England median hourly rate £15.00 £16.50 £16.50
% change year-on-year -9.09% - +10.00%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
West Midlands
Contract vacancies with a requirement for process or methodology skills 3996 5180 3935
As % of all contract IT jobs advertised in the West Midlands 83.04% 83.09% 79.21%
Number of daily rates quoted 2552 3089 2258
West Midlands median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +7.14%
10th Percentile £244 £250 £235
90th Percentile £550 £550 £530
England median daily rate £450 £425 £420
% change year-on-year +5.88% +1.19% +5.00%
Number of hourly rates quoted 140 135 173
West Midlands median hourly rate £25.00 £18.00 £20.00
Median hourly rate % change year-on-year +38.89% -10.00% -
10th Percentile £11.70 £10.75 £11.05
90th Percentile £48.75 £39.50 £43.75
England median hourly rate £24.00 £24.03 £22.50
% change year-on-year -0.12% +6.80% +18.42%

ITIL
Job Vacancy Trend in the West Midlands

Job postings citing ITIL as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for ITIL in the West Midlands

ITIL
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the West Midlands.

Contractor daily rate trend for ITIL in the West Midlands

ITIL
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing ITIL in the West Midlands over the 6 months to 17 November 2017.

Contractor daily rate histogram for ITIL in the West Midlands

ITIL
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the West Midlands.

Contractor hourly rate trend for ITIL in the West Midlands

ITIL
Contractor Hourly Rate Histogram in the West Midlands

The hourly rate distribution of IT jobs citing ITIL in the West Midlands over the 6 months to 17 November 2017.

Contractor hourly rate histogram for ITIL in the West Midlands

ITIL
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the West Midlands region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +1 93 £313 -3.85% 17
Coventry +21 48 £275 -31.25% 4
Warwickshire -9 43 £380 +1.33% 6
Shropshire -17 30 £461 +39.77% 1
Solihull +4 20 £103 -75.88% 3
Staffordshire -3 11 £338 +3.85% 3
Dudley +2 10 £281 +181.25%
Wolverhampton 0 4 £313 -10.71% 2
Herefordshire -6 4 £150 -53.85%
Worcestershire +4 3 £275 +162.55%
Smethwick -1 2 - -
West Bromwich +1 1 £118 -65.19%
Sutton Coldfield -12 1 £360 +22.03%
Halesowen - 1 £425 -
ITIL
England

For the 6 months to 17 November 2017, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for ITIL.

1 88 (30.45%) Windows
2 80 (27.68%) Microsoft
3 69 (23.88%) Service Management
4 54 (18.69%) Active Directory
5 47 (16.26%) Microsoft Office
5 47 (16.26%) Office 365
6 43 (14.88%) Analytical Skills
7 42 (14.53%) ITIL V3
8 40 (13.84%) Project Management
9 38 (13.15%) Incident Management
10 36 (12.46%) SLA
10 36 (12.46%) Service Delivery
11 33 (11.42%) Microsoft Azure
12 32 (11.07%) Citrix
13 31 (10.73%) Cisco
13 31 (10.73%) Windows 7
14 30 (10.38%) PRINCE2
14 30 (10.38%) ITSM
15 29 (10.03%) VMware
15 29 (10.03%) Change Management
15 29 (10.03%) Finance
16 28 (9.69%) Security Cleared
16 28 (9.69%) Agile Software Development
17 26 (9.00%) SC Cleared
17 26 (9.00%) Windows Server
18 24 (8.30%) Data Centre
18 24 (8.30%) WAN
19 23 (7.96%) SharePoint
19 23 (7.96%) Root Cause Analysis
20 22 (7.61%) Problem Management

ITIL
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (7.96%) SharePoint
2 19 (6.57%) MS Exchange
3 10 (3.46%) Blackberry Enterprise Server
4 6 (2.08%) Exchange Server 2010
4 6 (2.08%) Skype for Business
5 5 (1.73%) Exchange Server 2013
6 3 (1.04%) SharePoint 2010
6 3 (1.04%) WebSphere
7 2 (0.69%) Documentum
7 2 (0.69%) Oracle Workflow
7 2 (0.69%) Tomcat
8 1 (0.35%) Apache
8 1 (0.35%) BizTalk Server
8 1 (0.35%) Drupal
8 1 (0.35%) WildFly
Applications
1 47 (16.26%) Microsoft Office
2 13 (4.50%) Microsoft Excel
3 7 (2.42%) Microsoft PowerPoint
4 5 (1.73%) Microsoft Project
5 3 (1.04%) MS Visio
Business Applications
1 12 (4.15%) Dynamics CRM
2 6 (2.08%) Remedy ITSM
3 2 (0.69%) Oracle Applications
3 2 (0.69%) Oracle ERP
3 2 (0.69%) Oracle Financials
4 1 (0.35%) Cognos Business Intelligence
4 1 (0.35%) Cognos TM1
4 1 (0.35%) Oracle HRMS
4 1 (0.35%) Oracle iRecruitment
4 1 (0.35%) SAP ERP
4 1 (0.35%) SAP MM
4 1 (0.35%) TRIRIGA
Cloud Services
1 47 (16.26%) Office 365
2 33 (11.42%) Microsoft Azure
3 9 (3.11%) Amazon AWS
4 8 (2.77%) Dynamics 365
5 3 (1.04%) SaaS
6 2 (0.69%) Cloud Computing
6 2 (0.69%) PaaS
7 1 (0.35%) Azure Active Directory
7 1 (0.35%) IaaS
7 1 (0.35%) OneDrive
Communications & Networking
1 24 (8.30%) WAN
2 21 (7.27%) Firewall
3 20 (6.92%) LAN
4 14 (4.84%) VPN
5 13 (4.50%) Remote Desktop
6 12 (4.15%) Wireless
7 10 (3.46%) Internet
7 10 (3.46%) MPLS
7 10 (3.46%) TCP/IP
7 10 (3.46%) Wi-Fi
8 7 (2.42%) DHCP
9 5 (1.73%) Cisco ASA
9 5 (1.73%) Network Security
9 5 (1.73%) SAN
9 5 (1.73%) Unified Communications
10 4 (1.38%) Cisco Nexus
10 4 (1.38%) DNS
10 4 (1.38%) HSRP
10 4 (1.38%) Intrusion Detection
10 4 (1.38%) VLAN
Database & Business Intelligence
1 12 (4.15%) SQL Server
2 7 (2.42%) Pentaho
3 5 (1.73%) SQL Server 2012
3 5 (1.73%) SQL Server Integration Services
4 4 (1.38%) SQL Server Reporting Services
5 3 (1.04%) Data Warehouse
5 3 (1.04%) SQL Server 2014
5 3 (1.04%) SQL Server Analysis Services
6 2 (0.69%) DTS
6 2 (0.69%) MySQL
6 2 (0.69%) Oracle Database
6 2 (0.69%) Oracle Discoverer
6 2 (0.69%) SQLPlus
7 1 (0.35%) Big Data
7 1 (0.35%) Oracle Reports
7 1 (0.35%) Relational Database
7 1 (0.35%) SQL Server 2016
7 1 (0.35%) ZAP BI
Development Applications
1 8 (2.77%) Subversion
1 8 (2.77%) Visual Studio Team System
2 3 (1.04%) MSI
3 2 (0.69%) Oracle Forms
4 1 (0.35%) Metasploit
General
1 29 (10.03%) Finance
2 13 (4.50%) Telecoms
3 7 (2.42%) Manufacturing
4 6 (2.08%) Banking
5 4 (1.38%) Retail
6 3 (1.04%) Automotive
6 3 (1.04%) Law
6 3 (1.04%) Local Government
7 2 (0.69%) Back Office
7 2 (0.69%) Publishing
8 1 (0.35%) Advertising
8 1 (0.35%) Aerospace
8 1 (0.35%) Billing
8 1 (0.35%) Front Office
8 1 (0.35%) German Language
8 1 (0.35%) Marketing
Job Titles
1 72 (24.91%) Analyst
2 30 (10.38%) Service Manager
3 28 (9.69%) Service Analyst
4 22 (7.61%) Service Desk Analyst
4 22 (7.61%) Support Analyst
5 21 (7.27%) Project Manager
6 20 (6.92%) 2nd Line Support
7 19 (6.57%) Architect
7 19 (6.57%) Support Engineer
8 17 (5.88%) Consultant
8 17 (5.88%) Desktop Support
9 13 (4.50%) Service Desk Support
10 12 (4.15%) 1st Line Support
10 12 (4.15%) 2nd Line Engineer
10 12 (4.15%) Administrator
10 12 (4.15%) ITIL Manager
11 11 (3.81%) 2nd Line Support Engineer
11 11 (3.81%) Business Analyst
11 11 (3.81%) Help Desk Analyst
11 11 (3.81%) Help Desk Support
Libraries, Frameworks & Software Standards
1 3 (1.04%) Middleware
2 2 (0.69%) .NET
2 2 (0.69%) Oracle Fusion
3 1 (0.35%) Apache Flex
3 1 (0.35%) CSS
3 1 (0.35%) Flash
3 1 (0.35%) HTML
3 1 (0.35%) LAMP
3 1 (0.35%) REST
3 1 (0.35%) WF
Miscellaneous
1 43 (14.88%) Analytical Skills
2 24 (8.30%) Data Centre
3 21 (7.27%) Management Information System
4 10 (3.46%) Blackberry
5 9 (3.11%) Computer Science
6 7 (2.42%) CMDB
7 5 (1.73%) User Experience
7 5 (1.73%) Virtual Team
8 4 (1.38%) Driving Licence
8 4 (1.38%) Fat Client
8 4 (1.38%) Thin Client
8 4 (1.38%) Wiki
9 3 (1.04%) NHS
10 2 (0.69%) Cyber Attack
10 2 (0.69%) Data Structures
10 2 (0.69%) Digital Media
10 2 (0.69%) FMCG
10 2 (0.69%) PKI
10 2 (0.69%) SCADA
11 1 (0.35%) Enterprise Software
Operating Systems
1 88 (30.45%) Windows
2 31 (10.73%) Windows 7
3 26 (9.00%) Windows Server
4 22 (7.61%) Windows 10
5 15 (5.19%) Linux
6 11 (3.81%) Unix
7 10 (3.46%) Windows Server 2008
8 8 (2.77%) Windows Server 2012
9 4 (1.38%) Red Hat Enterprise Linux
9 4 (1.38%) Windows Server 2003
10 3 (1.04%) Windows 8
10 3 (1.04%) Windows XP
11 2 (0.69%) AIX
11 2 (0.69%) Apple iOS
11 2 (0.69%) Windows 2000 Server
12 1 (0.35%) Android
12 1 (0.35%) Mac OS X
Processes & Methodologies
1 69 (23.88%) Service Management
2 42 (14.53%) ITIL V3
3 40 (13.84%) Project Management
4 38 (13.15%) Incident Management
5 36 (12.46%) Service Delivery
6 30 (10.38%) ITSM
6 30 (10.38%) PRINCE2
7 29 (10.03%) Change Management
8 28 (9.69%) Agile Software Development
9 23 (7.96%) Root Cause Analysis
10 22 (7.61%) Problem Management
11 20 (6.92%) Migration
11 20 (6.92%) Stakeholder Management
12 17 (5.88%) CRM
13 16 (5.54%) Service Design
14 15 (5.19%) Line Management
15 13 (4.50%) Configuration Management
16 12 (4.15%) DevOps
16 12 (4.15%) Network Management
16 12 (4.15%) Risk Management
Programming Languages
1 19 (6.57%) SQL
2 8 (2.77%) JavaScript
3 6 (2.08%) PowerShell
4 4 (1.38%) C#
4 4 (1.38%) Java
5 3 (1.04%) T-SQL
6 2 (0.69%) PL/SQL
7 1 (0.35%) ABAP
7 1 (0.35%) C
7 1 (0.35%) Tcl
7 1 (0.35%) VB.NET
7 1 (0.35%) VBA
Qualifications
1 28 (9.69%) Security Cleared
2 26 (9.00%) SC Cleared
3 22 (7.61%) ITIL Certification
4 19 (6.57%) Cisco Certification
4 19 (6.57%) Degree
5 18 (6.23%) Microsoft Certification
6 14 (4.84%) CCNP
7 12 (4.15%) MCSE
8 9 (3.11%) VMware Certified Professional (VCP)
9 7 (2.42%) PMI Certification
9 7 (2.42%) PMP
10 6 (2.08%) CCIE
10 6 (2.08%) CCNA
10 6 (2.08%) CISSP
10 6 (2.08%) RHCE
11 5 (1.73%) Computer Science Degree
12 4 (1.38%) MCP
13 3 (1.04%) MCTS
13 3 (1.04%) VCP5
13 3 (1.04%) VCP6
Quality Assurance & Compliance
1 36 (12.46%) SLA
2 10 (3.46%) QA
3 8 (2.77%) COBIT
3 8 (2.77%) ISO/IEC 27001
4 5 (1.73%) GDPR
5 4 (1.38%) Cyber Essentials
6 3 (1.04%) Data Quality
6 3 (1.04%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 3 (1.04%) NIST 800
6 3 (1.04%) PMO
7 1 (0.35%) ISO 9001
7 1 (0.35%) ISO/IEC 20000
7 1 (0.35%) MiFID
7 1 (0.35%) PCI DSS
7 1 (0.35%) Sarbanes-Oxley
System Software
1 54 (18.69%) Active Directory
2 12 (4.15%) Microsoft App-V
3 11 (3.81%) VMware Infrastructure
4 8 (2.77%) XenApp
5 7 (2.42%) BitLocker
6 6 (2.08%) vSphere
7 4 (1.38%) Hyper-V
8 2 (0.69%) Snort
8 2 (0.69%) Terminal Server
9 1 (0.35%) Firmware
9 1 (0.35%) iptables
9 1 (0.35%) Postfix
9 1 (0.35%) Samba
9 1 (0.35%) Squid
9 1 (0.35%) Virtual Machines
9 1 (0.35%) VMware ESXi
9 1 (0.35%) XenDesktop
Systems Management
1 21 (7.27%) SCCM
2 3 (1.04%) FortiGate
2 3 (1.04%) SCOM
2 3 (1.04%) WSUS
3 2 (0.69%) Cisco Prime
3 2 (0.69%) Cisco UCCE
3 2 (0.69%) Microsoft Intune
3 2 (0.69%) Network Intrusion Detection System
3 2 (0.69%) Stealthwatch
4 1 (0.35%) Backup Exec
4 1 (0.35%) Cisco UCCX
4 1 (0.35%) McAfee ePO
4 1 (0.35%) MOM
4 1 (0.35%) Nessus
4 1 (0.35%) Netcool
4 1 (0.35%) Nmap
4 1 (0.35%) SCVMM
4 1 (0.35%) Symantec Enterprise Vault
4 1 (0.35%) Tivoli Storage Manager
4 1 (0.35%) vCenter Server
Vendors
1 80 (27.68%) Microsoft
2 32 (11.07%) Citrix
3 31 (10.73%) Cisco
4 29 (10.03%) VMware
5 22 (7.61%) Oracle
6 17 (5.88%) BMC
6 17 (5.88%) ServiceNow
7 12 (4.15%) McAfee
8 11 (3.81%) HP
9 9 (3.11%) NetApp
10 8 (2.77%) Blue Coat
10 8 (2.77%) Dell
10 8 (2.77%) IBM
11 7 (2.42%) CheckPoint
11 7 (2.42%) Remedy
12 6 (2.08%) Apple
12 6 (2.08%) F5
12 6 (2.08%) Fortinet
12 6 (2.08%) SAP
13 5 (1.73%) LANDesk