Period
to 23 April 2018

The following table provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 23 April 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > West Midlands
6 months to
23 Apr 2018
Same period 2017 Same period 2016
Rank 21 21 27
Rank change year-on-year 0 +6 -12
Contract jobs citing ITIL 353 289 322
As % of all contract IT jobs advertised in the West Midlands 7.39% 6.24% 6.12%
As % of the Processes & Methodologies category 8.79% 7.67% 7.34%
Number of daily rates quoted 184 154 170
West Midlands median daily rate £400 £393 £373
Median daily rate % change year-on-year +1.91% +5.37% +14.62%
10th Percentile £145 £160 £163
90th Percentile £513 £509 £588
England median daily rate £400 £400 £375
% change year-on-year - +6.67% -
Number of hourly rates quoted 33 20 19
West Midlands median hourly rate £12.42 £15.00 £12.90
Median hourly rate % change year-on-year -17.20% +16.28% -17.07%
10th Percentile £8.39 £11.20 £9.27
90th Percentile £24.75 £18.00 £43.75
England median hourly rate £15.50 £15.50 £16.50
% change year-on-year - -6.06% +6.45%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
West Midlands
Contract vacancies with a requirement for process or methodology skills 4,014 3,768 4,385
As % of all contract IT jobs advertised in the West Midlands 84.06% 81.29% 83.32%
Number of daily rates quoted 2,514 2,359 2,424
West Midlands median daily rate £425 £400 £388
Median daily rate % change year-on-year +6.25% +3.23% +6.16%
10th Percentile £263 £240 £243
90th Percentile £575 £538 £545
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.29%
Number of hourly rates quoted 140 141 126
West Midlands median hourly rate £20.00 £20.50 £17.98
Median hourly rate % change year-on-year -2.44% +14.05% -20.11%
10th Percentile £10.50 £11.25 £10.73
90th Percentile £48.75 £38.75 £43.75
England median hourly rate £22.50 £25.00 £23.50
% change year-on-year -10.00% +6.38% +11.90%

ITIL
Job Vacancy Trend in the West Midlands

Job postings citing ITIL as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for ITIL in the West Midlands

ITIL
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the West Midlands.

Contractor daily rate trend for ITIL in the West Midlands

ITIL
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing ITIL in the West Midlands over the 6 months to 23 April 2018.

Contractor daily rate histogram for ITIL in the West Midlands

ITIL
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the West Midlands.

Contractor hourly rate trend for ITIL in the West Midlands

ITIL
Contractor Hourly Rate Histogram in the West Midlands

The hourly rate distribution of IT jobs citing ITIL in the West Midlands over the 6 months to 23 April 2018.

Contractor hourly rate histogram for ITIL in the West Midlands

ITIL
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the West Midlands region over the 6 months to 23 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -3 113 £270 -34.55% 18
Warwickshire +4 75 £475 +35.71% 24
Coventry -8 43 £380 -10.59% 21
Shropshire -9 34 £460 +11.52% 5
Worcestershire +3 15 £176 -30.50% 5
Herefordshire +11 9 £170 - 2
Solihull +3 6 £150 - 4
Wolverhampton +1 5 £325 -45.83% 3
Staffordshire -19 4 £150 -64.71% 12
Dudley +3 2 £194 -
West Bromwich +11 1 - -
Halesowen - 1 £425 -
Kingswinford - 1 - -
ITIL
England

For the 6 months to 23 April 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region with a requirement for ITIL.

1 117 (33.14%) Windows
2 105 (29.75%) Service Management
3 78 (22.10%) Active Directory
4 77 (21.81%) ITIL V3
5 58 (16.43%) Microsoft
6 44 (12.46%) Service Delivery
7 42 (11.90%) Change Management
7 42 (11.90%) Project Management
7 42 (11.90%) ITIL Certification
7 42 (11.90%) Microsoft Azure
8 40 (11.33%) Cisco
8 40 (11.33%) Problem-Solving
9 38 (10.76%) Security Cleared
9 38 (10.76%) PowerShell
10 37 (10.48%) Finance
10 37 (10.48%) Analytical Skills
11 36 (10.20%) VMware
11 36 (10.20%) Oracle
12 35 (9.92%) SQL
13 34 (9.63%) Unix
13 34 (9.63%) Incident Management
14 33 (9.35%) SLA
14 33 (9.35%) Firewall
15 31 (8.78%) Linux
15 31 (8.78%) Agile Software Development
15 31 (8.78%) Service Design
16 30 (8.50%) SC Cleared
16 30 (8.50%) Amazon AWS
16 30 (8.50%) Cisco Certification
16 30 (8.50%) Stakeholder Management

ITIL
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (6.23%) MS Exchange
2 13 (3.68%) SharePoint
3 12 (3.40%) Tomcat
4 10 (2.83%) Skype for Business
5 8 (2.27%) IIS
6 7 (1.98%) Exchange Server 2010
7 6 (1.70%) Apache
7 6 (1.70%) JBoss
8 3 (0.85%) Documentum
9 2 (0.57%) Exchange Server 2007
9 2 (0.57%) Exchange Server 2013
9 2 (0.57%) Oracle Workflow
10 1 (0.28%) Confluence
10 1 (0.28%) WebSphere
Applications
1 26 (7.37%) Microsoft Office
2 8 (2.27%) MS Visio
3 7 (1.98%) Microsoft Excel
3 7 (1.98%) Microsoft Project
Business Applications
1 13 (3.68%) Remedy ITSM
2 11 (3.12%) assyst
3 4 (1.13%) SAP HCM
3 4 (1.13%) SAP HR
4 1 (0.28%) Cognos Business Intelligence
4 1 (0.28%) Cognos TM1
4 1 (0.28%) Oracle Applications
Cloud Services
1 42 (11.90%) Microsoft Azure
2 30 (8.50%) Amazon AWS
3 27 (7.65%) Office 365
4 13 (3.68%) AWS CloudFormation
5 10 (2.83%) SaaS
6 7 (1.98%) Google Cloud Platform
7 4 (1.13%) SuccessFactors
8 3 (0.85%) Cloud Computing
8 3 (0.85%) G Suite
8 3 (0.85%) OneDrive
9 1 (0.28%) Azure Active Directory
9 1 (0.28%) Dynamics 365
9 1 (0.28%) IBM PureFlex
Communications & Networking
1 33 (9.35%) Firewall
2 28 (7.93%) WAN
3 26 (7.37%) LAN
4 19 (5.38%) Network Security
5 18 (5.10%) DNS
6 16 (4.53%) VPN
7 15 (4.25%) MPLS
8 14 (3.97%) DHCP
8 14 (3.97%) Internet
8 14 (3.97%) SAN
8 14 (3.97%) VLAN
9 12 (3.40%) Wireless
10 11 (3.12%) Intrusion Detection
10 11 (3.12%) SNMP
10 11 (3.12%) TCP/IP
11 8 (2.27%) Skype
12 7 (1.98%) 802.11
13 5 (1.42%) Unified Communications
14 4 (1.13%) SMS
14 4 (1.13%) VoIP
Database & Business Intelligence
1 22 (6.23%) SQL Server
2 12 (3.40%) Relational Database
3 7 (1.98%) MySQL
4 6 (1.70%) BusinessObjects
4 6 (1.70%) Hadoop
4 6 (1.70%) Oracle Database
4 6 (1.70%) Oracle Reports
4 6 (1.70%) RDBMS
4 6 (1.70%) SAP Data Services
5 4 (1.13%) MongoDB
5 4 (1.13%) PostgreSQL
6 2 (0.57%) Big Data
6 2 (0.57%) Data Warehouse
6 2 (0.57%) Oracle Database 11g
6 2 (0.57%) Oracle Database 12c
6 2 (0.57%) Oracle Exadata
6 2 (0.57%) SQL Server 2005
6 2 (0.57%) SQL Server 2012
6 2 (0.57%) SQL Server 2014
6 2 (0.57%) SQLPlus
Development Applications
1 15 (4.25%) Atlassian Bamboo
1 15 (4.25%) Git (software)
1 15 (4.25%) GitLab
1 15 (4.25%) Jenkins
1 15 (4.25%) Subversion
1 15 (4.25%) TeamCity
2 10 (2.83%) JMeter
2 10 (2.83%) Selenium
3 7 (1.98%) JIRA
4 1 (0.28%) Oracle Forms
4 1 (0.28%) Serena SBM
General
1 37 (10.48%) Finance
2 7 (1.98%) Automotive
3 6 (1.70%) Banking
3 6 (1.70%) Manufacturing
4 4 (1.13%) Retail
4 4 (1.13%) Telecoms
5 2 (0.57%) Back Office
5 2 (0.57%) Legal
6 1 (0.28%) Aerospace
6 1 (0.28%) Billing
6 1 (0.28%) Marketing
6 1 (0.28%) Military
6 1 (0.28%) Publishing
Job Titles
1 59 (16.71%) Analyst
2 42 (11.90%) Service Manager
3 40 (11.33%) Architect
4 26 (7.37%) Support Engineer
5 23 (6.52%) 2nd Line Support
6 22 (6.23%) Service Analyst
7 16 (4.53%) Consultant
7 16 (4.53%) IT Manager
7 16 (4.53%) Support Analyst
8 15 (4.25%) Transition Manager
9 14 (3.97%) Network Engineer
10 13 (3.68%) IT Support
11 12 (3.40%) Desktop Support
11 12 (3.40%) Security Architect
11 12 (3.40%) Service Transition Manager
12 11 (3.12%) Infrastructure Engineer
12 11 (3.12%) ITIL Manager
12 11 (3.12%) Service Desk Analyst
13 10 (2.83%) Business Analyst
14 9 (2.55%) Applications Support
Libraries, Frameworks & Software Standards
1 14 (3.97%) JSON
2 12 (3.40%) Middleware
3 7 (1.98%) 802.1X
4 4 (1.13%) SAP Basis
4 4 (1.13%) Software Packaging
5 3 (0.85%) .NET
6 2 (0.57%) LDAP
6 2 (0.57%) X-Windows
7 1 (0.28%) .NET Framework
7 1 (0.28%) CSS
7 1 (0.28%) HTML
7 1 (0.28%) IBM Integration Bus
7 1 (0.28%) SOAP
7 1 (0.28%) Web Services
Miscellaneous
1 37 (10.48%) Analytical Skills
2 25 (7.08%) Management Information System
3 24 (6.80%) Data Centre
4 15 (4.25%) PKI
4 15 (4.25%) Public Cloud
5 9 (2.55%) Driving Licence
6 8 (2.27%) Hybrid Cloud
6 8 (2.27%) Self-Motivation
7 7 (1.98%) Greenfield Project
8 6 (1.70%) DataPower
8 6 (1.70%) Enterprise Cloud
8 6 (1.70%) Fat Client
8 6 (1.70%) Thin Client
9 5 (1.42%) CMDB
10 4 (1.13%) Computer Science
10 4 (1.13%) iPhone
10 4 (1.13%) User Experience
10 4 (1.13%) Video Conferencing
11 3 (0.85%) Clustering
12 2 (0.57%) iPad
Operating Systems
1 117 (33.14%) Windows
2 34 (9.63%) Unix
3 31 (8.78%) Linux
4 28 (7.93%) Windows Server
5 27 (7.65%) Windows 10
6 25 (7.08%) Windows 7
7 12 (3.40%) Windows Server 2008
8 10 (2.83%) Windows Server 2012
9 7 (1.98%) Windows 8
9 7 (1.98%) Windows Vista
10 5 (1.42%) Red Hat Enterprise Linux
10 5 (1.42%) Windows Server 2003
11 2 (0.57%) Android
11 2 (0.57%) Mac OS X
12 1 (0.28%) Apple iOS
12 1 (0.28%) Debian
12 1 (0.28%) Ubuntu
12 1 (0.28%) Windows XP
Processes & Methodologies
1 105 (29.75%) Service Management
2 77 (21.81%) ITIL V3
3 44 (12.46%) Service Delivery
4 42 (11.90%) Change Management
4 42 (11.90%) Project Management
5 40 (11.33%) Problem-Solving
6 34 (9.63%) Incident Management
7 31 (8.78%) Agile Software Development
7 31 (8.78%) Service Design
8 30 (8.50%) Stakeholder Management
9 28 (7.93%) ITSM
10 25 (7.08%) DevOps
11 23 (6.52%) CRM
12 22 (6.23%) Continuous Deployment
12 22 (6.23%) Continuous Integration
13 21 (5.95%) Information Security
14 20 (5.67%) Risk Management
15 19 (5.38%) Cybersecurity
15 19 (5.38%) Problem Management
16 18 (5.10%) SDLC
Programming Languages
1 38 (10.76%) PowerShell
2 35 (9.92%) SQL
3 15 (4.25%) Shell Script
4 13 (3.68%) Perl
5 11 (3.12%) Python
6 4 (1.13%) Bash Shell
6 4 (1.13%) C#
6 4 (1.13%) PL/SQL
7 3 (0.85%) VB
8 2 (0.57%) JavaScript
9 1 (0.28%) Assembly Language
9 1 (0.28%) C
9 1 (0.28%) COBOL
9 1 (0.28%) PL/1
9 1 (0.28%) T-SQL
9 1 (0.28%) VBA
Qualifications
1 42 (11.90%) ITIL Certification
2 38 (10.76%) Security Cleared
3 30 (8.50%) Cisco Certification
3 30 (8.50%) SC Cleared
4 23 (6.52%) CCNP
4 23 (6.52%) Degree
5 19 (5.38%) CCNA
5 19 (5.38%) CISSP
6 17 (4.82%) ITIL Foundation Certificate
7 12 (3.40%) Microsoft Certification
8 10 (2.83%) MCSE
8 10 (2.83%) SANS
9 5 (1.42%) CISM
9 5 (1.42%) ISEB
10 4 (1.13%) DV Cleared
11 3 (0.85%) CEH
11 3 (0.85%) PMI Certification
11 3 (0.85%) PMP
12 2 (0.57%) CCIE
12 2 (0.57%) MCP
Quality Assurance & Compliance
1 33 (9.35%) SLA
2 18 (5.10%) ISO/IEC 20000
3 17 (4.82%) GDPR
4 8 (2.27%) ISO/IEC 27001
5 7 (1.98%) ISO 9001
6 5 (1.42%) COBIT
7 4 (1.13%) PMO
7 4 (1.13%) QA
8 3 (0.85%) Data Quality
9 2 (0.57%) ISO 22301
9 2 (0.57%) ISO/IEC 19770
10 1 (0.28%) PCI DSS
10 1 (0.28%) Sarbanes-Oxley
System Software
1 78 (22.10%) Active Directory
2 16 (4.53%) VMware Infrastructure
3 12 (3.40%) XenApp
4 9 (2.55%) Hyper-V
5 6 (1.70%) Microsoft App-V
5 6 (1.70%) XenDesktop
6 5 (1.42%) BitLocker
7 4 (1.13%) XenServer
8 3 (0.85%) Virtual Desktop
8 3 (0.85%) vSphere
9 2 (0.57%) Docker
9 2 (0.57%) KVM
9 2 (0.57%) Oracle RAC
9 2 (0.57%) Snort
9 2 (0.57%) Virtual Machines
9 2 (0.57%) VMware ESXi
10 1 (0.28%) DFS Replication
10 1 (0.28%) VMware Workstation
Systems Management
1 29 (8.22%) SCCM
2 21 (5.95%) Ansible
3 17 (4.82%) Opscode Chef
4 16 (4.53%) Puppet
5 14 (3.97%) Automic
6 11 (3.12%) Graylog
6 11 (3.12%) logstash
6 11 (3.12%) Nagios
6 11 (3.12%) Tivoli
6 11 (3.12%) Tivoli Storage Manager
7 10 (2.83%) Rundeck
8 9 (2.55%) FortiGate
8 9 (2.55%) Single Sign-On
9 6 (1.70%) BladeLogic
10 4 (1.13%) SCOM
10 4 (1.13%) Stealthwatch
10 4 (1.13%) WSUS
11 3 (0.85%) AirWatch
11 3 (0.85%) Microsoft Clustering
11 3 (0.85%) SCVMM
Vendors
1 58 (16.43%) Microsoft
2 40 (11.33%) Cisco
3 36 (10.20%) Oracle
3 36 (10.20%) VMware
4 28 (7.93%) ServiceNow
5 27 (7.65%) HP
6 26 (7.37%) BMC
7 25 (7.08%) Citrix
8 22 (6.23%) IBM
9 16 (4.53%) McAfee
10 15 (4.25%) Micro Focus
10 15 (4.25%) Serena
11 14 (3.97%) CA
12 13 (3.68%) Remedy
13 12 (3.40%) CheckPoint
14 11 (3.12%) Blue Coat
14 11 (3.12%) Capita
14 11 (3.12%) Google
14 11 (3.12%) SAP
14 11 (3.12%) Splunk