ITIL Contracts in the West Midlands

ITIL (Information Technology Infrastructure Library)
England > West Midlands

The table below provides summary statistics for contract job vacancies advertised in the West Midlands requiring ITIL skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITIL over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 28 21 42
Rank change year-on-year -7 +21 -6
Contract jobs citing ITIL 81 119 122
As % of all contract jobs advertised in the West Midlands 6.02% 6.11% 5.12%
As % of the Processes & Methodologies category 6.82% 7.27% 5.77%
Number of daily rates quoted 58 70 80
10th Percentile £200 £296 £210
25th Percentile £300 £331 £361
Median daily rate (50th Percentile) £450 £450 £500
Median % change year-on-year - -10.00% +11.11%
75th Percentile £572 £584 £578
90th Percentile £629 £730 £676
England median daily rate £468 £500 £475
% change year-on-year -6.35% +5.26% +5.56%
Number of hourly rates quoted 10 11 3
10th Percentile £19.85 £13.25 -
25th Percentile £22.03 £17.63 £12.50
Median hourly rate £22.05 £22.50 £13.00
Median % change year-on-year -2.00% +73.08% -33.33%
75th Percentile £30.26 £23.75 £16.13
90th Percentile £31.80 £55.00 £17.70
England median hourly rate £21.63 £17.69 £19.94
% change year-on-year +22.24% -11.29% +26.62%

All Process and Methodology Skills
West Midlands

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the West Midlands.

Contract vacancies with a requirement for process or methodology skills 1,188 1,636 2,114
As % of all contract IT jobs advertised in the West Midlands 88.33% 84.03% 88.67%
Number of daily rates quoted 786 1,083 1,452
10th Percentile £195 £275 £263
25th Percentile £381 £375 £401
Median daily rate (50th Percentile) £500 £500 £512
Median % change year-on-year - -2.34% +5.03%
75th Percentile £588 £625 £600
90th Percentile £675 £750 £694
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +2.33%
Number of hourly rates quoted 59 115 45
10th Percentile £12.62 £11.09 £12.20
25th Percentile £14.14 £14.00 £13.31
Median hourly rate £18.00 £22.50 £17.72
Median % change year-on-year -20.00% +26.98% +4.24%
75th Percentile £23.99 £41.13 £23.75
90th Percentile £38.19 £57.75 £51.25
England median hourly rate £29.07 £36.00 £37.50
% change year-on-year -19.25% -4.00% +53.06%

ITIL
Job Vacancy Trend in the West Midlands

Job postings citing ITIL as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for ITIL in the West Midlands

ITIL
Contractor Daily Rate Trend in the West Midlands

3-month moving average daily rate quoted in jobs citing ITIL in the West Midlands.

Daily rate trend for ITIL in the West Midlands

ITIL
Daily Rate Histogram in the West Midlands

Daily rate distribution for jobs citing ITIL in the West Midlands over the 6 months to 1 May 2025.

Daily rate histogram for ITIL in the West Midlands

ITIL
Contractor Hourly Rate Trend in the West Midlands

3-month moving average hourly rates quoted in jobs citing ITIL in the West Midlands.

Hourly rate trend for ITIL in the West Midlands

ITIL
Hourly Rate Histogram in the West Midlands

Hourly rate distribution of jobs citing ITIL in the West Midlands over the 6 months to 1 May 2025.

Hourly rate histogram for ITIL in the West Midlands

ITIL
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the West Midlands region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Birmingham 0 33 £425 +10.39% 29
Warwickshire -1 31 £463 -21.28% 32
Coventry +6 7 £268 -51.36% 10
Solihull +13 5 £594 +124.25% 6
Staffordshire +2 1 - - 18
Wolverhampton -2 1 £525 +10.53% 2
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (6.17%) SharePoint
2 4 (4.94%) Oracle Self-Service HR
2 4 (4.94%) Oracle Workflow
3 2 (2.47%) IIS
4 1 (1.23%) Microsoft Exchange
Applications
1 2 (2.47%) MS Visio
2 1 (1.23%) Microsoft Office
Business Applications
1 4 (4.94%) Oracle HRMS
1 4 (4.94%) Remedy ITSM
2 1 (1.23%) Oracle EBS R12
2 1 (1.23%) Oracle ERP
2 1 (1.23%) Oracle iProcurement
2 1 (1.23%) SAP Oil and Gas
2 1 (1.23%) SAP S/4HANA
Cloud Services
1 15 (18.52%) Azure
2 12 (14.81%) Microsoft 365
3 11 (13.58%) Entra ID
4 7 (8.64%) SaaS
5 4 (4.94%) OneDrive
6 2 (2.47%) AWS
6 2 (2.47%) GCP
6 2 (2.47%) IaaS
6 2 (2.47%) PaaS
7 1 (1.23%) Cloud Computing
7 1 (1.23%) Nutanix
7 1 (1.23%) OCI
7 1 (1.23%) Power Platform
Communications & Networking
1 4 (4.94%) SAN
2 3 (3.70%) Firewall
2 3 (3.70%) WAN
3 2 (2.47%) Cisco Firepower
3 2 (2.47%) LAN
4 1 (1.23%) BGP
4 1 (1.23%) EIGRP
4 1 (1.23%) IPv4
4 1 (1.23%) MPLS
4 1 (1.23%) OSPF
4 1 (1.23%) SD-WAN
4 1 (1.23%) VPN
Database & Business Intelligence
1 7 (8.64%) NoSQL
1 7 (8.64%) SQL Server
2 4 (4.94%) Oracle Database
3 3 (3.70%) PostgreSQL
4 2 (2.47%) Elasticsearch
4 2 (2.47%) Relational Database
4 2 (2.47%) Tableau
5 1 (1.23%) Oracle BI Publisher
5 1 (1.23%) Oracle Discoverer
5 1 (1.23%) Power BI
Development Applications
1 2 (2.47%) Git
General
1 43 (53.09%) Social Skills
2 12 (14.81%) Finance
3 10 (12.35%) Analytical Skills
4 8 (9.88%) Organisational Skills
5 6 (7.41%) Legal
6 5 (6.17%) Law
6 5 (6.17%) Public Sector
7 2 (2.47%) Documentation Skills
8 1 (1.23%) Inclusion and Diversity
8 1 (1.23%) Presentation Skills
8 1 (1.23%) Telecoms
Job Titles
1 16 (19.75%) Analyst
2 10 (12.35%) Support Analyst
3 8 (9.88%) IT Manager
4 7 (8.64%) IT Analyst
4 7 (8.64%) IT Support
5 6 (7.41%) Architect
5 6 (7.41%) Service Manager
6 5 (6.17%) IT Support Analyst
6 5 (6.17%) Lead
7 4 (4.94%) 1st Line Support
7 4 (4.94%) Administrator
7 4 (4.94%) Oracle Specialist
7 4 (4.94%) Support Officer
8 3 (3.70%) Desktop Support
8 3 (3.70%) Desktop Support Analyst
8 3 (3.70%) Project Manager
8 3 (3.70%) Service Analyst
8 3 (3.70%) Solutions Architect
8 3 (3.70%) Support Engineer
8 3 (3.70%) Systems Administrator
Libraries, Frameworks & Software Standards
1 9 (11.11%) .NET
2 3 (3.70%) .NET Framework
2 3 (3.70%) Apache Axis
3 2 (2.47%) HTML
3 2 (2.47%) Middleware
3 2 (2.47%) Web Services
4 1 (1.23%) LDAP
4 1 (1.23%) OAuth
4 1 (1.23%) SAML
4 1 (1.23%) XML
Miscellaneous
1 3 (3.70%) Management Information System
2 2 (2.47%) CMDB
2 2 (2.47%) Data Centre
2 2 (2.47%) Distributed Systems
2 2 (2.47%) Driving Licence
2 2 (2.47%) Onboarding
2 2 (2.47%) PMI
3 1 (1.23%) Analytical Mindset
3 1 (1.23%) AS400
3 1 (1.23%) CCTV
3 1 (1.23%) Data Structures
3 1 (1.23%) iSeries
3 1 (1.23%) Legacy Systems
3 1 (1.23%) Operational Technology
3 1 (1.23%) Product Ownership
3 1 (1.23%) Self-Motivation
Operating Systems
1 22 (27.16%) Windows
2 7 (8.64%) Linux
2 7 (8.64%) Unix
2 7 (8.64%) Windows Server
3 5 (6.17%) AIX
3 5 (6.17%) Windows Server 2016
4 4 (4.94%) Android
4 4 (4.94%) Windows 10
5 2 (2.47%) Windows Server 2019
Processes & Methodologies
1 22 (27.16%) Problem-Solving
1 22 (27.16%) Service Management
2 18 (22.22%) Customer Service
3 14 (17.28%) ITSM
4 13 (16.05%) Agile
5 10 (12.35%) Change Management
5 10 (12.35%) Continuous Improvement
6 9 (11.11%) Collaborative Working
6 9 (11.11%) Workflow
7 8 (9.88%) Migration
8 7 (8.64%) Risk Management
8 7 (8.64%) Service Delivery
9 6 (7.41%) Business Intelligence
9 6 (7.41%) Disaster Recovery
9 6 (7.41%) Problem Management
9 6 (7.41%) Project Management
9 6 (7.41%) Release Management
10 5 (6.17%) Computer Science
10 5 (6.17%) Cybersecurity
10 5 (6.17%) Stakeholder Management
Programming Languages
1 14 (17.28%) SQL
2 8 (9.88%) PowerShell
3 7 (8.64%) Python
4 5 (6.17%) C#
4 5 (6.17%) JavaScript
5 3 (3.70%) Java
5 3 (3.70%) Ruby
6 2 (2.47%) Perl
6 2 (2.47%) Shell Script
7 1 (1.23%) PL/SQL
7 1 (1.23%) RPG
7 1 (1.23%) RPG/400
Qualifications
1 17 (20.99%) Security Cleared
2 10 (12.35%) Microsoft Certification
2 10 (12.35%) SC Cleared
3 9 (11.11%) Degree
4 7 (8.64%) ITIL Certification
5 6 (7.41%) CISSP
5 6 (7.41%) MCSE
6 5 (6.17%) CompTIA Security+
7 4 (4.94%) DV Cleared
8 3 (3.70%) PMI Certification
9 2 (2.47%) AWS Certification
9 2 (2.47%) AWS Certified Solutions Architect
9 2 (2.47%) CISA
9 2 (2.47%) CISM
9 2 (2.47%) GIAC
9 2 (2.47%) ISACA
9 2 (2.47%) SANS
9 2 (2.47%) Tableau Certification
10 1 (1.23%) Azure Certification
10 1 (1.23%) Computer Science Degree
Quality Assurance & Compliance
1 12 (14.81%) SLA
2 6 (7.41%) ISO/IEC 27001
2 6 (7.41%) QA
3 3 (3.70%) Data Quality
4 2 (2.47%) GDPR
4 2 (2.47%) ISO/IEC 20000
4 2 (2.47%) PMO
5 1 (1.23%) Actionable Recommendations
5 1 (1.23%) GRC
System Software
1 17 (20.99%) Active Directory
2 5 (6.17%) VMware Infrastructure
3 2 (2.47%) Docker
4 1 (1.23%) Firmware
Systems Management
1 9 (11.11%) Kubernetes
2 4 (4.94%) Grafana
2 4 (4.94%) Microsoft Intune
2 4 (4.94%) SCCM
2 4 (4.94%) Tivoli
2 4 (4.94%) Tivoli Storage Manager
3 3 (3.70%) Single Sign-On
4 2 (2.47%) BMC PATROL
4 2 (2.47%) FortiGate
4 2 (2.47%) Prometheus
5 1 (1.23%) SolarWinds Orion
Vendors
1 31 (38.27%) Microsoft
2 11 (13.58%) ServiceNow
3 9 (11.11%) Oracle
3 9 (11.11%) VMware
4 5 (6.17%) BMC
4 5 (6.17%) IBM
5 4 (4.94%) Cisco
5 4 (4.94%) Remedy
6 2 (2.47%) Tenable
7 1 (1.23%) Ariba
7 1 (1.23%) CheckPoint
7 1 (1.23%) Concur
7 1 (1.23%) CyberArk
7 1 (1.23%) Dell
7 1 (1.23%) Huawei
7 1 (1.23%) SAP
7 1 (1.23%) Snow
7 1 (1.23%) SolarWinds
7 1 (1.23%) Veeam