Support Officer Contracts in the West Midlands

Support Officer
England > West Midlands

The median Support Officer daily rate in the West Midlands is £113, according to job vacancies posted in the 6 months leading up to 17 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
17 May 2025
Same period 2024 Same period 2023
Rank 84 101 120
Rank change year-on-year +17 +19 +51
Contract jobs requiring a Support Officer 17 7 14
As % of all contract jobs advertised in the West Midlands 1.21% 0.37% 0.62%
As % of the Job Titles category 1.34% 0.40% 0.65%
Number of daily rates quoted 10 3 11
10th Percentile - £323 £125
25th Percentile £106 £338 £248
Median daily rate (50th Percentile) £113 £375 £288
Median % change year-on-year -70.00% +30.43% +64.29%
75th Percentile £325 £409 £359
90th Percentile £388 £422 £361
England median daily rate £288 £338 £325
% change year-on-year -14.81% +3.85% +36.84%
Number of hourly rates quoted 6 4 2
10th Percentile £15.77 £14.21 £12.83
25th Percentile £16.38 £14.66 £14.06
Median hourly rate £17.62 £17.02 £16.25
Median % change year-on-year +3.54% +4.72% -
75th Percentile £18.94 £20.37 £18.56
90th Percentile £19.62 - £19.88
England median hourly rate £17.24 £16.00 £18.16
% change year-on-year +7.75% -11.87% +27.05%

All Contract IT Job Vacancies
West Midlands

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the West Midlands with a recognized job title 1,271 1,731 2,140
% of contract IT jobs with a recognized job title 90.79% 91.59% 94.56%
Number of daily rates quoted 829 1,172 1,464
10th Percentile £195 £259 £250
25th Percentile £363 £363 £381
Median daily rate (50th Percentile) £480 £486 £500
Median % change year-on-year -1.29% -2.75% +5.26%
75th Percentile £575 £600 £600
90th Percentile £646 £713 £700
England median daily rate £523 £525 £550
% change year-on-year -0.48% -4.55% +4.76%
Number of hourly rates quoted 77 136 65
10th Percentile £12.62 £12.08 £12.50
25th Percentile £14.00 £15.00 £15.00
Median hourly rate £18.00 £22.00 £20.00
Median % change year-on-year -18.18% +10.00% +16.69%
75th Percentile £25.00 £40.81 £28.00
90th Percentile £45.18 £55.63 £56.00
England median hourly rate £30.00 £37.18 £45.00
% change year-on-year -19.31% -17.38% +93.72%

Support Officer
Job Vacancy Trend in the West Midlands

Job postings that featured Support Officer in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Support Officer in the West Midlands

Support Officer
Contractor Daily Rate Trend in the West Midlands

3-month moving average daily rate quoted in jobs citing Support Officer in the West Midlands.

Daily rate trend for Support Officer in the West Midlands

Support Officer
Daily Rate Histogram in the West Midlands

Daily rate distribution for jobs citing Support Officer in the West Midlands over the 6 months to 17 May 2025.

Daily rate histogram for Support Officer in the West Midlands

Support Officer
Contractor Hourly Rate Trend in the West Midlands

3-month moving average hourly rates quoted in jobs citing Support Officer in the West Midlands.

Hourly rate trend for Support Officer in the West Midlands

Support Officer
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Officer within the West Midlands region over the 6 months to 17 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Birmingham +10 6 £113 -73.21% 1
Staffordshire - 5 - -
Warwickshire - 4 £375 - 3
Coventry +6 1 £220 -41.33% 2
Support Officer
England

Support Officer Skill Set
Top 30 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 17 May 2025, Support Officer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region featuring Support Officer in the job title.

1 11 (64.71%) Microsoft 365
2 9 (52.94%) Problem-Solving
2 9 (52.94%) Social Skills
3 8 (47.06%) SharePoint
4 6 (35.29%) Microsoft
4 6 (35.29%) Active Directory
4 6 (35.29%) ITIL
4 6 (35.29%) Windows
4 6 (35.29%) Android
4 6 (35.29%) Azure
4 6 (35.29%) Customer Service
4 6 (35.29%) Organisational Skills
4 6 (35.29%) Entra ID
5 4 (23.53%) PMO
5 4 (23.53%) Project Management
5 4 (23.53%) Finance
6 3 (17.65%) Migration
6 3 (17.65%) Stakeholder Management
6 3 (17.65%) Local Government
6 3 (17.65%) PowerShell
6 3 (17.65%) Change Control
6 3 (17.65%) ShareGate
6 3 (17.65%) Contract Management
7 2 (11.76%) Power BI
7 2 (11.76%) Dashboard Development
7 2 (11.76%) Public Sector
7 2 (11.76%) Decision-Making
7 2 (11.76%) Data-Driven Decision Making
7 2 (11.76%) Power Platform
7 2 (11.76%) Data Analysis

Support Officer Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (47.06%) SharePoint
Applications
1 2 (11.76%) Microsoft Excel
Cloud Services
1 11 (64.71%) Microsoft 365
2 6 (35.29%) Azure
2 6 (35.29%) Entra ID
3 3 (17.65%) ShareGate
4 2 (11.76%) Power Platform
5 1 (5.88%) OneDrive
Communications & Networking
1 1 (5.88%) Network Security
Database & Business Intelligence
1 2 (11.76%) Power BI
1 2 (11.76%) Relational Database
2 1 (5.88%) EDRMS
Development Applications
1 1 (5.88%) JIRA
General
1 9 (52.94%) Social Skills
2 6 (35.29%) Organisational Skills
3 4 (23.53%) Finance
4 3 (17.65%) Local Government
5 2 (11.76%) Public Sector
Operating Systems
1 6 (35.29%) Android
1 6 (35.29%) Windows
Processes & Methodologies
1 9 (52.94%) Problem-Solving
2 6 (35.29%) Customer Service
2 6 (35.29%) ITIL
3 4 (23.53%) Project Management
4 3 (17.65%) Change Control
4 3 (17.65%) Contract Management
4 3 (17.65%) Migration
4 3 (17.65%) Stakeholder Management
5 2 (11.76%) Analytics
5 2 (11.76%) Business Intelligence
5 2 (11.76%) Dashboard Development
5 2 (11.76%) Data Analysis
5 2 (11.76%) Data Analytics
5 2 (11.76%) Data-Driven Decision Making
5 2 (11.76%) Decision-Making
6 1 (5.88%) Change Management
6 1 (5.88%) Continuous Improvement
6 1 (5.88%) Disaster Recovery
6 1 (5.88%) Project Governance
6 1 (5.88%) Scrum
Programming Languages
1 3 (17.65%) PowerShell
2 2 (11.76%) SQL
Quality Assurance & Compliance
1 4 (23.53%) PMO
System Software
1 6 (35.29%) Active Directory
Vendors
1 6 (35.29%) Microsoft
2 1 (5.88%) SAP