The median contractor rate for a Service Desk Analyst was £125 per day in advertised job vacancies in Yorkshire during the 3 months to 29 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Analyst
England / Yorkshire
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 90 105 106
Rank change year-on-year +15 +1  
Contract jobs requiring a Service Desk Analyst 32 35 30
As % of all contract IT jobs advertised in Yorkshire 1.51% 1.22% 1.12%
As % of the Job Titles category 1.55% 1.26% 1.18%
Number of daily rates quoted 13 24 8
Median daily rate £125 £120 £125
Median daily rate % change year-on-year +4.16% -4.00%  
90% offered a daily rate of more than £111 £90 £114
10% offered a daily rate of more than £347 £150 £128
UK excluding London median daily rate £125 £130 £125
% change year-on-year -3.84% +4.00%  
Number of hourly rates quoted 10 5 12
Median hourly rate £11.25 £12.30 £10.25
Median hourly rate % change year-on-year -8.53% +20.00%  
90% offered a hourly rate of more than £8.82 £10.92 £9.00
10% offered a hourly rate of more than £13.05 £14.00 £13.00
UK excluding London median hourly rate £12.50 £13.42 £12.50
% change year-on-year -6.82% +7.32%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
Yorkshire
Contract job vacancies with a job title containing a recognized job role 2060 2782 2549
As % of all contract IT job vacancies advertised in Yorkshire 97.03% 96.77% 95.22%
Number of daily rates quoted 1272 1866 1605
Median daily rate £400 £385 £350
Median daily rate % change year-on-year +3.89% +10.00%  
90% offered a daily rate of more than £260 £260 £219
10% offered a daily rate of more than £525 £550 £450
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 85 115 137
Median hourly rate £12.50 £14.50 £12.50
Median hourly rate % change year-on-year -13.79% +16.00%  
90% offered a hourly rate of more than £10.30 £9.00 £9.50
10% offered a hourly rate of more than £21.28 £41.50 £35.00
UK excluding London median hourly rate £17.50 £19.50 £17.00
% change year-on-year -10.25% +14.70%  

Service Desk Analyst
Job Vacancy Trend in Yorkshire

The job posting trend of jobs advertised in Yorkshire that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in Yorkshire

Service Desk Analyst
Contractor Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Analyst in Yorkshire.

Contractor daily rate trend for Service Desk Analyst in Yorkshire

Service Desk Analyst
Contractor Daily Rate Histogram in Yorkshire

The daily rate distribution of IT jobs citing Service Desk Analyst in Yorkshire over the 3 months to 29 March 2017.

Contractor daily rate histogram for Service Desk Analyst in Yorkshire

Service Desk Analyst
Contractor Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Analyst in Yorkshire.

Contractor hourly rate trend for Service Desk Analyst in Yorkshire

Service Desk Analyst
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the Yorkshire region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +15 17 £133 +20.45% 4
North Yorkshire +7 12 £125 -16.66% 1
South Yorkshire 0 2 £115 -17.85%
East Yorkshire - 2 - -
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 29 March 2017, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region featuring Service Desk Analyst in the job title.

1 35 (53.03%) Windows
2 33 (50.00%) ITIL
3 31 (46.97%) Active Directory
4 24 (36.36%) Windows 7
5 21 (31.82%) Microsoft
6 13 (19.70%) Service Management
6 13 (19.70%) MS Office
7 12 (18.18%) SLA
7 12 (18.18%) ITSM
8 11 (16.67%) Legal
9 10 (15.15%) MS Excel
10 9 (13.64%) Problem Management
11 8 (12.12%) Finance
12 7 (10.61%) Service Delivery
12 7 (10.61%) Incident Management
12 7 (10.61%) Windows XP
12 7 (10.61%) Blackberry
13 6 (9.09%) Blackberry Enterprise Server
13 6 (9.09%) Microsoft Certification
13 6 (9.09%) NHS
13 6 (9.09%) MS Exchange
13 6 (9.09%) iPhone
13 6 (9.09%) iPad
13 6 (9.09%) Service Continuity Management
13 6 (9.09%) Customer Requirements
14 5 (7.58%) SDLC
14 5 (7.58%) Business Analysis
14 5 (7.58%) ITIL Certification
15 4 (6.06%) Internet
15 4 (6.06%) Exchange Server 2007

Service Desk Analyst Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (9.09%) Blackberry Enterprise Server
1 6 (9.09%) MS Exchange
2 4 (6.06%) Exchange Server 2007
3 3 (4.55%) Exchange Server 2013
Applications
1 13 (19.70%) MS Office
2 10 (15.15%) MS Excel
Cloud Services
1 1 (1.52%) Amazon AWS
1 1 (1.52%) Cloud Computing
1 1 (1.52%) IaaS
1 1 (1.52%) Microsoft Azure
Communications & Networking
1 4 (6.06%) Internet
2 1 (1.52%) DHCP
2 1 (1.52%) DNS
2 1 (1.52%) Firewall
2 1 (1.52%) Intranet
2 1 (1.52%) TCP/IP
General
1 11 (16.67%) Legal
2 8 (12.12%) Finance
3 1 (1.52%) Retail
Miscellaneous
1 7 (10.61%) Blackberry
2 6 (9.09%) iPad
2 6 (9.09%) iPhone
2 6 (9.09%) NHS
3 3 (4.55%) Analytical Skills
4 2 (3.03%) Data Centre
5 1 (1.52%) e-Learning
5 1 (1.52%) Private Cloud
5 1 (1.52%) Security Operations Centre
5 1 (1.52%) Smart Meter
Operating Systems
1 35 (53.03%) Windows
2 24 (36.36%) Windows 7
3 7 (10.61%) Windows XP
4 4 (6.06%) Windows 10
4 4 (6.06%) Windows Server
5 1 (1.52%) Linux
5 1 (1.52%) Unix
5 1 (1.52%) Windows Vista
Processes & Methodologies
1 33 (50.00%) ITIL
2 13 (19.70%) Service Management
3 12 (18.18%) ITSM
4 9 (13.64%) Problem Management
5 7 (10.61%) Incident Management
5 7 (10.61%) Service Delivery
6 6 (9.09%) Customer Requirements
6 6 (9.09%) Service Continuity Management
7 5 (7.58%) Business Analysis
7 5 (7.58%) SDLC
8 4 (6.06%) Agile Software Development
8 4 (6.06%) Use Case
8 4 (6.06%) Waterfall
8 4 (6.06%) Workflow
8 4 (6.06%) Workflow Analysis
9 3 (4.55%) Root Cause Analysis
10 2 (3.03%) Change Management
10 2 (3.03%) Continuous Improvement
10 2 (3.03%) Migration
11 1 (1.52%) Stakeholder Management
Qualifications
1 6 (9.09%) Microsoft Certification
2 5 (7.58%) ITIL Certification
3 4 (6.06%) Security Cleared
4 3 (4.55%) MOS
4 3 (4.55%) SC Cleared
5 1 (1.52%) MCP
Quality Assurance & Compliance
1 12 (18.18%) SLA
2 1 (1.52%) QA
System Software
1 31 (46.97%) Active Directory
2 3 (4.55%) VMware Infrastructure
Systems Management
1 4 (6.06%) SCCM
2 1 (1.52%) Nagios
2 1 (1.52%) OpenView
Vendors
1 21 (31.82%) Microsoft
2 3 (4.55%) VMware
3 2 (3.03%) ServiceNow
4 1 (1.52%) Citrix
4 1 (1.52%) HP
4 1 (1.52%) Remedy