Period
to 23 July 2017

The median annual salary for a Service Desk Analyst was £22,500 in advertised job vacancies in West Yorkshire during the 6 months to 23 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
Yorkshire > West Yorkshire
6 months to
23 Jul 2017
Same period 2016 Same period 2015
Rank 208 194 192
Rank change year-on-year -14 -2 +48
Permanent jobs requiring a Service Desk Analyst 64 102 129
As % of all permanent IT jobs advertised in West Yorkshire 0.90% 1.24% 1.33%
As % of the Job Titles category 0.93% 1.27% 1.36%
Number of salaries quoted 51 90 106
West Yorkshire median annual salary £22,500 £21,500 £22,000
Median salary % change year-on-year +4.65% -2.27% +10.00%
10th Percentile £18,500 £18,000 £17,750
90th Percentile £25,000 £25,000 £26,875
Yorkshire median annual salary £22,000 £21,000 £22,000
% change year-on-year +4.76% -4.55% +10.00%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in West Yorkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Yorkshire
Permanent job vacancies with a job title containing a recognized job role 6913 8058 9469
As % of all permanent IT job vacancies advertised in West Yorkshire 97.56% 97.84% 97.83%
Number of salaries quoted 5919 6737 7494
West Yorkshire median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +1.01%
10th Percentile £26,250 £26,245 £26,000
90th Percentile £62,500 £62,500 £59,750
Yorkshire median annual salary £41,500 £40,000 £40,000
% change year-on-year +3.75% - +6.67%

Service Desk Analyst
Job Vacancy Trend in West Yorkshire

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Service Desk Analyst in West Yorkshire

Service Desk Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in West Yorkshire.

Salary trend for Service Desk Analyst in West Yorkshire

Service Desk Analyst
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing Service Desk Analyst in West Yorkshire over the 6 months to 23 July 2017.

Salary histogram for Service Desk Analyst in West Yorkshire

Service Desk Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the West Yorkshire region over the 6 months to 23 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +15 48 £22,500 +2.27% 2
Bradford +3 5 £19,000 -24.00%
Pudsey - 5 £19,500 -
Brighouse - 3 £19,000 -
Wakefield -13 2 £23,000 +6.98%
Halifax 0 1 - -
Service Desk Analyst
Yorkshire

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in West Yorkshire

For the 6 months to 23 July 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring Service Desk Analyst in the job title.

1 50 (78.13%) Windows
2 43 (67.19%) Microsoft
3 37 (57.81%) Microsoft Office
4 29 (45.31%) Active Directory
5 26 (40.63%) DNS
6 25 (39.06%) DHCP
7 24 (37.50%) Windows 7
8 22 (34.38%) TCP/IP
9 17 (26.56%) ITIL
10 15 (23.44%) MS Exchange
11 14 (21.88%) Service Management
12 11 (17.19%) Office 365
12 11 (17.19%) Change Management
12 11 (17.19%) Finance
13 10 (15.63%) SLA
13 10 (15.63%) Windows Server
14 8 (12.50%) Citrix
15 7 (10.94%) Time Management
15 7 (10.94%) Analytical Skills
16 6 (9.38%) Windows 10
16 6 (9.38%) Exchange Server 2007
16 6 (9.38%) Marketing
16 6 (9.38%) Retail
16 6 (9.38%) VPN
17 5 (7.81%) Mac OS X
17 5 (7.81%) SAP
17 5 (7.81%) SQL
17 5 (7.81%) Digital Marketing
17 5 (7.81%) Fault Analysis
18 4 (6.25%) Creative Problem-Solving

Service Desk Analyst Skill Set
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (23.44%) MS Exchange
2 6 (9.38%) Exchange Server 2007
3 3 (4.69%) Blackberry Enterprise Server
Applications
1 37 (57.81%) Microsoft Office
Cloud Services
1 11 (17.19%) Office 365
Communications & Networking
1 26 (40.63%) DNS
2 25 (39.06%) DHCP
3 22 (34.38%) TCP/IP
4 6 (9.38%) VPN
5 3 (4.69%) FTP
5 3 (4.69%) Remote Desktop
6 2 (3.13%) WAN
7 1 (1.56%) VoIP
7 1 (1.56%) Wi-Fi
Database & Business Intelligence
1 4 (6.25%) SQL Server
General
1 11 (17.19%) Finance
2 6 (9.38%) Marketing
2 6 (9.38%) Retail
3 2 (3.13%) Law
3 2 (3.13%) Legal
Libraries, Frameworks & Software Standards
1 1 (1.56%) .NET
Miscellaneous
1 7 (10.94%) Analytical Skills
2 3 (4.69%) Blackberry
2 3 (4.69%) Fintech
2 3 (4.69%) RSA SecurID
3 1 (1.56%) Handset
3 1 (1.56%) Streaming Video
Operating Systems
1 50 (78.13%) Windows
2 24 (37.50%) Windows 7
3 10 (15.63%) Windows Server
4 6 (9.38%) Windows 10
5 5 (7.81%) Mac OS X
6 3 (4.69%) Windows 8
6 3 (4.69%) Windows XP
7 2 (3.13%) Windows Server 2008
7 2 (3.13%) Windows Server 2012
8 1 (1.56%) Android
8 1 (1.56%) Apple iOS
8 1 (1.56%) Unix
8 1 (1.56%) Windows 2000
8 1 (1.56%) Windows Phone
8 1 (1.56%) Windows Server 2003
8 1 (1.56%) Windows Vista
Processes & Methodologies
1 17 (26.56%) ITIL
2 14 (21.88%) Service Management
3 11 (17.19%) Change Management
4 7 (10.94%) Time Management
5 5 (7.81%) Digital Marketing
5 5 (7.81%) Fault Analysis
6 4 (6.25%) Configuration Management
6 4 (6.25%) Creative Problem-Solving
7 3 (4.69%) Mentoring
8 2 (3.13%) Coaching
8 2 (3.13%) Continuous Improvement
8 2 (3.13%) ITSM
9 1 (1.56%) Case Management
9 1 (1.56%) CRM
9 1 (1.56%) ERP
9 1 (1.56%) HOOD
9 1 (1.56%) Incident Management
Programming Languages
1 5 (7.81%) SQL
2 4 (6.25%) T-SQL
Qualifications
1 3 (4.69%) Microsoft Certification
2 1 (1.56%) Degree
2 1 (1.56%) MCDST
2 1 (1.56%) MCITP
2 1 (1.56%) MCSA
Quality Assurance & Compliance
1 10 (15.63%) SLA
System Software
1 29 (45.31%) Active Directory
2 1 (1.56%) Hyper-V
2 1 (1.56%) VMware Infrastructure
Systems Management
1 3 (4.69%) Microsoft Data Protection Manager
1 3 (4.69%) Norton AntiVirus
2 1 (1.56%) DameWare
Vendors
1 43 (67.19%) Microsoft
2 8 (12.50%) Citrix
3 5 (7.81%) SAP
4 3 (4.69%) CheckPoint
4 3 (4.69%) CommVault
4 3 (4.69%) Symantec
5 2 (3.13%) Avaya
6 1 (1.56%) Apple
6 1 (1.56%) Remedy
6 1 (1.56%) ServiceNow
6 1 (1.56%) VMware
Leeds
SThree
Salary: £25000 - £33000 per annum + Competitive, Pension, Bonus
Posted: 20 days ago
Leeds
IQ Public Sector
Salary: £25000 - £35000 per annum + negotiable
Posted: 24 days ago