First Line Help Desk Support Contracts with Hybrid/Remote/WFH Options

First Line Help Desk Support
UK > Work from Home

As of 1 May 2025, there is not enough information available from job vacancies posted within the last 6 months to determine the median First Line Help Desk Support daily rate in Work from Home.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 303 - 475
Rank change year-on-year - - +149
Contract jobs requiring a First Line Help Desk Support 1 0 2
As % of all contract jobs with a WFH option 0.010% - 0.008%
As % of the Job Titles category 0.011% - 0.008%
Number of daily rates quoted 0 0 2
10th Percentile - - £139
25th Percentile - - £142
Median daily rate (50th Percentile) - - £156
Median % change year-on-year - - -2.34%
75th Percentile - - £167
90th Percentile - - £168
UK median daily rate - £141 £150
% change year-on-year - -5.83% +11.11%

All Contract IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 9,288 14,354 24,650
% of contract IT jobs with a recognized job title 93.77% 93.54% 95.33%
Number of daily rates quoted 6,350 9,595 17,415
10th Percentile £337 £325 £360
25th Percentile £414 £425 £444
Median daily rate (50th Percentile) £525 £525 £540
Median % change year-on-year - -2.69% +2.76%
75th Percentile £638 £638 £650
90th Percentile £763 £750 £750
UK median daily rate £515 £525 £540
% change year-on-year -1.90% -2.78% +2.86%
Number of hourly rates quoted 228 579 565
10th Percentile £14.00 £14.38 £18.50
25th Percentile £18.19 £23.39 £26.00
Median hourly rate £38.00 £44.74 £55.00
Median % change year-on-year -15.06% -18.65% +57.14%
75th Percentile £66.00 £63.00 £68.75
90th Percentile £75.00 £75.25 £80.25
UK median hourly rate £29.00 £36.42 £45.00
% change year-on-year -20.37% -19.07% +91.49%

First Line Help Desk Support
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured First Line Help Desk Support in the job title as a proportion of all IT jobs advertised.

First Line Help Desk Support trend for jobs with Hybrid/Remote/WFH options

First Line Help Desk Support
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with remote working options citing First Line Help Desk Support.

First Line Help Desk Support daily rate for jobs with a WFH option

First Line Help Desk Support
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with remote working options citing First Line Help Desk Support.

First Line Help Desk Support hourly rate for jobs with a WFH option

First Line Help Desk Support Skill Set
Top 10 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 1 May 2025, First Line Help Desk Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring First Line Help Desk Support in the job title.

1 1 (100.00%) Microsoft Office
1 1 (100.00%) IBM Notes
1 1 (100.00%) Lotus
1 1 (100.00%) Finance
1 1 (100.00%) ServiceNow
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Proactive Monitoring
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Inclusion and Diversity
1 1 (100.00%) Customer Service

First Line Help Desk Support Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) IBM Notes
Applications
1 1 (100.00%) Microsoft Office
General
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Finance
1 1 (100.00%) Inclusion and Diversity
Processes & Methodologies
1 1 (100.00%) Customer Service
1 1 (100.00%) Proactive Monitoring
1 1 (100.00%) Problem-Solving
Vendors
1 1 (100.00%) Lotus
1 1 (100.00%) ServiceNow