ServiceNow Contracts with Work from Home Options

ServiceNow
UK > Work from Home

The table below provides summary statistics for contract job vacancies with an option to work from home (WFH) and a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 25 April 2024 with a comparison to the same period in the previous 2 years.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 77 111 165
Rank change year-on-year +34 +54 -21
Contract jobs citing ServiceNow 418 578 737
As % of all contract jobs with a WFH option 2.71% 2.22% 1.66%
As % of the Vendors category 6.34% 5.15% 4.25%
Number of daily rates quoted 256 433 518
10th Percentile £275 £230 £289
25th Percentile £448 £413 £413
Median daily rate (50th Percentile) £539 £525 £525
Median % change year-on-year +2.67% - +10.53%
75th Percentile £600 £600 £600
90th Percentile £681 £743 £675
UK median daily rate £505 £500 £500
% change year-on-year +1.00% - +5.26%
Number of hourly rates quoted 12 4 9
10th Percentile - £15.71 £12.00
25th Percentile £15.50 £16.01 £14.50
Median hourly rate £16.00 £20.69 £22.50
Median % change year-on-year -22.65% -8.07% -46.11%
75th Percentile £23.69 £28.65 £35.00
90th Percentile £30.25 £35.22 £49.45
UK median hourly rate £16.30 £18.42 £15.50
% change year-on-year -11.51% +18.84% -4.62%

All Vendors
Work from Home

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a WFH option and a requirement for knowledge or experience of vendor products and services.

Contract vacancies with a requirement for knowledge or experience of vendor products and services 6,596 11,219 17,324
As % of all contract jobs with a WFH option 42.75% 43.10% 39.00%
Number of daily rates quoted 4,076 7,558 11,776
10th Percentile £325 £331 £340
25th Percentile £425 £425 £425
Median daily rate (50th Percentile) £525 £525 £525
Median % change year-on-year - - +10.53%
75th Percentile £625 £650 £625
90th Percentile £725 £750 £713
UK median daily rate £515 £525 £525
% change year-on-year -1.90% - +10.53%
Number of hourly rates quoted 221 265 257
10th Percentile £13.99 £17.50 £13.49
25th Percentile £17.00 £31.17 £18.75
Median hourly rate £29.00 £54.00 £35.00
Median % change year-on-year -46.30% +54.29% +6.06%
75th Percentile £60.00 £68.75 £52.50
90th Percentile £70.00 £80.25 £66.30
UK median hourly rate £22.15 £43.00 £21.00
% change year-on-year -48.49% +104.76% -6.67%

ServiceNow
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing ServiceNow as a proportion of all IT jobs advertised.

ServiceNow trend for jobs with a WFH option

ServiceNow
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing ServiceNow.

ServiceNow daily rate for jobs with a WFH option

ServiceNow
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with a work from home option citing ServiceNow over the 6 months to 25 April 2024.

ServiceNow daily rate histogram for jobs with a WFH option

ServiceNow
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with a work from home option citing ServiceNow.

ServiceNow hourly rate for jobs with a WFH option

ServiceNow
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (5.50%) Confluence
2 5 (1.20%) Microsoft Exchange
3 3 (0.72%) Appian
4 2 (0.48%) Oracle Self-Service HR
4 2 (0.48%) Oracle Workflow
5 1 (0.24%) CMS
Applications
1 21 (5.02%) MS Visio
2 15 (3.59%) Microsoft Office
3 12 (2.87%) Microsoft Excel
4 4 (0.96%) Spreadsheet
5 3 (0.72%) Microsoft Project
6 2 (0.48%) Microsoft PowerPoint
7 1 (0.24%) Chatbot
Business Applications
1 7 (1.67%) SAP S/4HANA
2 4 (0.96%) Remedy ITSM
3 2 (0.48%) NetSuite
4 1 (0.24%) iTrent
4 1 (0.24%) NEC Housing
Cloud Services
1 50 (11.96%) Azure
2 39 (9.33%) AWS
3 30 (7.18%) Microsoft 365
4 22 (5.26%) GCP
4 22 (5.26%) GitHub
5 14 (3.35%) SaaS
6 10 (2.39%) Cloud Computing
7 9 (2.15%) Azure DevOps
8 8 (1.91%) IaaS
8 8 (1.91%) PaaS
8 8 (1.91%) Power Platform
8 8 (1.91%) SuccessFactors
9 7 (1.67%) Nutanix
9 7 (1.67%) Rubrik
10 4 (0.96%) Entra ID
10 4 (0.96%) WhatsApp
11 3 (0.72%) Azure Sentinel
11 3 (0.72%) Oracle Service Cloud
12 1 (0.24%) Azure Data Factory
12 1 (0.24%) Salesforce Sales Cloud
Communications & Networking
1 12 (2.87%) DNS
2 11 (2.63%) DHCP
2 11 (2.63%) Firewall
3 8 (1.91%) TCP/IP
4 7 (1.67%) Kerberos
4 7 (1.67%) NAS
4 7 (1.67%) SAN
4 7 (1.67%) VLAN
5 3 (0.72%) LAN
6 2 (0.48%) Cisco IOS
6 2 (0.48%) Internet
6 2 (0.48%) SNA
6 2 (0.48%) SSH
6 2 (0.48%) SSL
7 1 (0.24%) Broadband
7 1 (0.24%) HTTP
7 1 (0.24%) Unified Communications
7 1 (0.24%) VoIP
7 1 (0.24%) VSAN
Database & Business Intelligence
1 29 (6.94%) SQL Server
2 23 (5.50%) MySQL
3 19 (4.55%) Oracle Reports
4 8 (1.91%) Power BI
5 4 (0.96%) Relational Database
6 3 (0.72%) MariaDB
7 2 (0.48%) Data Lake
7 2 (0.48%) Oracle Database
7 2 (0.48%) PostgreSQL
7 2 (0.48%) Power Query
7 2 (0.48%) PowerPivot
7 2 (0.48%) RDBMS
Development Applications
1 39 (9.33%) JIRA
2 11 (2.63%) Jenkins
3 10 (2.39%) Git
4 7 (1.67%) TeamCity
5 2 (0.48%) GitLab
6 1 (0.24%) Bitbucket
6 1 (0.24%) Cucumber
6 1 (0.24%) Postman
6 1 (0.24%) Selenium
6 1 (0.24%) SoapUI
General
1 109 (26.08%) Finance
2 91 (21.77%) Social Skills
3 56 (13.40%) Public Sector
4 40 (9.57%) Banking
5 29 (6.94%) Analytical Skills
6 13 (3.11%) Telecoms
7 11 (2.63%) Organisational Skills
8 10 (2.39%) Documentation Skills
8 10 (2.39%) Financial Institution
9 8 (1.91%) Inclusion and Diversity
10 7 (1.67%) Pharmaceutical
10 7 (1.67%) Presentation Skills
11 6 (1.44%) Influencing Skills
12 3 (0.72%) French Language
12 3 (0.72%) German Language
12 3 (0.72%) Law
12 3 (0.72%) Retail
12 3 (0.72%) Spanish Language
13 2 (0.48%) Electronics
13 2 (0.48%) Front Office
Job Titles
1 67 (16.03%) Developer
2 65 (15.55%) Analyst
3 59 (14.11%) Architect
4 52 (12.44%) ServiceNow Developer
5 49 (11.72%) Consultant
6 35 (8.37%) ServiceNow Manager
7 33 (7.89%) ServiceNow Architect
8 27 (6.46%) Project Manager
9 26 (6.22%) Service Analyst
10 22 (5.26%) Service Desk Analyst
10 22 (5.26%) ServiceNow Consultant
11 21 (5.02%) ServiceNow Project Manager
12 19 (4.55%) Business Analyst
12 19 (4.55%) Solutions Architect
13 18 (4.31%) Senior
14 17 (4.07%) Lead
15 14 (3.35%) Platform Engineer
16 13 (3.11%) Management Consultant
17 12 (2.87%) SailPoint Developer
18 11 (2.63%) Senior Developer
Libraries, Frameworks & Software Standards
1 47 (11.24%) Web Services
2 43 (10.29%) SailPoint
3 32 (7.66%) LDAP
4 31 (7.42%) HTML
5 25 (5.98%) SOAP
6 24 (5.74%) XML
7 20 (4.78%) JSP
7 20 (4.78%) Servlets
7 20 (4.78%) SPML
8 16 (3.83%) JDBC
9 12 (2.87%) REST
10 10 (2.39%) CSS
11 3 (0.72%) AngularJS
11 3 (0.72%) JSON
11 3 (0.72%) YAML
12 2 (0.48%) ActiveMQ
12 2 (0.48%) Kafka
12 2 (0.48%) OpenID
12 2 (0.48%) SAML
13 1 (0.24%) Middleware
Miscellaneous
1 36 (8.61%) Onboarding
2 28 (6.70%) CMDB
3 14 (3.35%) Management Information System
4 11 (2.63%) Clustering
5 7 (1.67%) Replication
6 6 (1.44%) Operational Technology
6 6 (1.44%) Self-Motivation
7 4 (0.96%) Data Centre
7 4 (0.96%) Foreign Exchange (FX)
7 4 (0.96%) Smartphone
7 4 (0.96%) Video Conferencing
8 3 (0.72%) Analytical Mindset
8 3 (0.72%) Cloud Native
8 3 (0.72%) Greenfield Project
8 3 (0.72%) Legacy Applications
8 3 (0.72%) Product Ownership
9 2 (0.48%) Cyber Threat
10 1 (0.24%) Driving Licence
10 1 (0.24%) iPhone
10 1 (0.24%) Security Operations Centre
Operating Systems
1 55 (13.16%) Windows
2 22 (5.26%) Windows Server
3 19 (4.55%) Windows 10
4 15 (3.59%) Linux
5 9 (2.15%) Red Hat Enterprise Linux
6 7 (1.67%) Oracle Linux
6 7 (1.67%) Solaris
7 5 (1.20%) Mac OS
8 2 (0.48%) Windows Server 2016
9 1 (0.24%) Android
9 1 (0.24%) Apple iOS
9 1 (0.24%) CentOS
Processes & Methodologies
1 114 (27.27%) ITIL
2 111 (26.56%) ITSM
3 84 (20.10%) Service Management
4 67 (16.03%) Change Management
5 54 (12.92%) Agile
6 53 (12.68%) Migration
7 52 (12.44%) Customer Service
8 43 (10.29%) Problem-Solving
9 41 (9.81%) Service Delivery
10 38 (9.09%) Asset Management
11 33 (7.89%) DevOps
12 31 (7.42%) IT Asset Management
13 27 (6.46%) Operations Management
13 27 (6.46%) Roadmaps
14 26 (6.22%) Problem Management
15 25 (5.98%) High Availability
16 22 (5.26%) Service Catalogue
16 22 (5.26%) Stakeholder Management
17 21 (5.02%) Continuous Improvement
17 21 (5.02%) Deployment Automation
Programming Languages
1 34 (8.13%) SQL
2 31 (7.42%) JavaScript
3 25 (5.98%) Java
4 20 (4.78%) PowerShell
5 13 (3.11%) Python
6 8 (1.91%) Bash
7 3 (0.72%) ABAP
8 2 (0.48%) Bicep
9 1 (0.24%) Apex Code
Qualifications
1 59 (14.11%) Security Cleared
2 47 (11.24%) SC Cleared
3 22 (5.26%) Degree
4 8 (1.91%) Microsoft Certification
5 6 (1.44%) ITIL Certification
5 6 (1.44%) MCSE
6 5 (1.20%) Computer Science Degree
7 2 (0.48%) A+ Certification
7 2 (0.48%) BPSS Clearance
7 2 (0.48%) DV Cleared
7 2 (0.48%) ITIL Foundation Certificate
7 2 (0.48%) Network+ Certification
8 1 (0.24%) AWS Certification
8 1 (0.24%) ISO 27001 Lead Implementer
8 1 (0.24%) ISTQB
8 1 (0.24%) ISTQB Advanced Certification
Quality Assurance & Compliance
1 27 (6.46%) SLA
2 18 (4.31%) QA
3 7 (1.67%) GDPR
3 7 (1.67%) GRC
3 7 (1.67%) Sarbanes-Oxley
4 2 (0.48%) Data Quality
4 2 (0.48%) Disclosure Scotland
5 1 (0.24%) COBIT
5 1 (0.24%) ISO/IEC 20000
5 1 (0.24%) ISO/IEC 27001
5 1 (0.24%) NIST 800
5 1 (0.24%) PMO
System Software
1 60 (14.35%) Active Directory
2 21 (5.02%) IAG
3 17 (4.07%) ACF2
3 17 (4.07%) RACF
4 16 (3.83%) VMware Infrastructure
5 8 (1.91%) Docker
6 3 (0.72%) XenApp
6 3 (0.72%) XenDesktop
7 2 (0.48%) Virtual Desktop
7 2 (0.48%) VMware NSX
8 1 (0.24%) VMware ESXi
Systems Management
1 14 (3.35%) Ansible
2 11 (2.63%) SCCM
2 11 (2.63%) Terraform
3 10 (2.39%) Microsoft Intune
4 9 (2.15%) Kubernetes
5 7 (1.67%) EMC NetWorker
5 7 (1.67%) Netcool
5 7 (1.67%) Tivoli
5 7 (1.67%) Tivoli Storage Manager
6 5 (1.20%) Single Sign-On
7 4 (0.96%) Puppet
8 3 (0.72%) AirWatch
8 3 (0.72%) Progress Chef
8 3 (0.72%) SolarWinds Orion
8 3 (0.72%) ZABBIX
9 2 (0.48%) vRealize
9 2 (0.48%) VxRail
10 1 (0.24%) HP ALM
10 1 (0.24%) Opsview
10 1 (0.24%) vCenter Server
Vendors
1 48 (11.48%) Microsoft
2 33 (7.89%) Oracle
3 24 (5.74%) CyberArk
3 24 (5.74%) SAP
4 20 (4.78%) Sybase
4 20 (4.78%) VMware
5 18 (4.31%) BeyondTrust
6 13 (3.11%) Cisco
7 12 (2.87%) Citrix
7 12 (2.87%) HP
7 12 (2.87%) Splunk
8 9 (2.15%) Dell
8 9 (2.15%) IBM
9 7 (1.67%) EMC
9 7 (1.67%) Isilon
9 7 (1.67%) Qualys
9 7 (1.67%) Serena
10 6 (1.44%) Ariba
10 6 (1.44%) Snow
11 5 (1.20%) Remedy