First Line Help Desk Support
UK
The median First Line Help Desk Support daily rate in the UK is £141 according to job vacancies posted during the 6 months to 26 April 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 26 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 570 | 687 | 829 |
| Rank change year-on-year | +117 | +142 | -179 |
| Contract jobs requiring a First Line Help Desk Support | 9 | 13 | 31 |
| As % of all contract jobs advertised in the UK | 0.021% | 0.022% | 0.035% |
| As % of the Job Titles category | 0.022% | 0.023% | 0.037% |
| Number of daily rates quoted | 6 | 12 | 20 |
| 10th Percentile | £98 | £108 | £117 |
| 25th Percentile | £101 | £121 | £119 |
| Median daily rate (50th Percentile) | £141 | £150 | £132 |
| Median % change year-on-year | -5.83% | +13.38% | +5.84% |
| 75th Percentile | £172 | £176 | £162 |
| 90th Percentile | £173 | £221 | £203 |
| UK excluding London median daily rate | £165 | £136 | £130 |
| % change year-on-year | +21.10% | +5.13% | +1.65% |
| Number of hourly rates quoted | 3 | 1 | 7 |
| 10th Percentile | £14.55 | - | £11.00 |
| 25th Percentile | £15.19 | £26.00 | £11.06 |
| Median hourly rate | £17.50 | £27.00 | £11.50 |
| Median % change year-on-year | -35.19% | +134.78% | -8.00% |
| 75th Percentile | £18.75 | £28.00 | £15.43 |
| 90th Percentile | - | - | £17.50 |
| UK excluding London median hourly rate | £17.50 | £27.00 | £11.38 |
| % change year-on-year | -35.19% | +137.36% | -5.21% |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 40,413 | 56,730 | 84,732 |
| % of contract IT jobs with a recognized job title | 92.78% | 94.61% | 95.50% |
| Number of daily rates quoted | 26,320 | 39,605 | 59,435 |
| 10th Percentile | £275 | £313 | £313 |
| 25th Percentile | £408 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +10.53% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £726 |
| UK excluding London median daily rate | £490 | £500 | £475 |
| % change year-on-year | -2.00% | +5.26% | +11.76% |
| Number of hourly rates quoted | 2,653 | 1,602 | 2,109 |
| 10th Percentile | £12.86 | £14.25 | £12.50 |
| 25th Percentile | £16.30 | £19.28 | £15.50 |
| Median hourly rate | £35.96 | £45.00 | £23.00 |
| Median % change year-on-year | -20.09% | +95.65% | +0.24% |
| 75th Percentile | £60.25 | £65.75 | £48.75 |
| 90th Percentile | £72.50 | £75.50 | £63.00 |
| UK excluding London median hourly rate | £38.00 | £42.37 | £19.50 |
| % change year-on-year | -10.30% | +117.26% | +2.47% |
First Line Help Desk Support
Job Vacancy Trend
Job postings that featured First Line Help Desk Support in the job title as a proportion of all IT jobs advertised.
First Line Help Desk Support
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing First Line Help Desk Support.
First Line Help Desk Support
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing First Line Help Desk Support.
First Line Help Desk Support
Top 7 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing First Line Help Desk Support within the UK over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +109 | 8 | £120 | -20.00% | 9 |
| UK excluding London | +66 | 6 | £165 | +21.10% | 9 |
| South East | +26 | 4 | £165 | +46.67% | 2 |
| London | +110 | 3 | £98 | -37.78% | |
| North of England | +24 | 1 | - | - | 3 |
| North West | +20 | 1 | - | - | 2 |
| Scotland | - | 1 | £163 | - |
First Line Help Desk Support Skill Set
Top 20 Co-occurring Skills and Capabilities
For the 6 months to 26 April 2024, First Line Help Desk Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring First Line Help Desk Support in the job title.
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First Line Help Desk Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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