Hybrid/Remote Actionable Customer Insight Contract Job Trends

Actionable Customer Insights (or Actionable Customer Intelligence)
UK > Work from Home

The table below provides summary statistics and contractor rates for remote or hybrid contract work requiring Actionable Customer Insight skills. It covers contract job vacancies from the 6 months leading up to 8 August 2026, with comparisons to the same periods in the previous two years.

6 months to
8 Aug 2026
Same period 2025 Same period 2024
Rank 373 308 343
Rank change year-on-year -65 +35 +70
Contract jobs citing Actionable Customer Insight 1 2 2
As % of all contract jobs with remote/hybrid work options 0.007% 0.020% 0.015%
As % of the Processes & Methodologies category 0.008% 0.022% 0.018%
Number of daily rates quoted 1 1 0
Median daily rate (50th Percentile) £450 £200 -
Median % change year-on-year +125.00% - -
UK median daily rate £407 £550 £625
% change year-on-year -26.00% -12.00% +14.16%

All Process & Methodology Skills
Work from Home

Actionable Customer Insight falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies with remote or hybrid options requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 12,240 9,245 11,410
As % of all contract jobs with a WFH option 89.85% 91.83% 87.36%
Number of daily rates quoted 7,731 6,231 7,643
10th Percentile £356 £325 £325
25th Percentile £425 £413 £425
Median daily rate (50th Percentile) £520 £510 £525
Median % change year-on-year +1.96% -2.86% -2.33%
75th Percentile £621 £625 £638
90th Percentile £719 £750 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -4.11%
Number of hourly rates quoted 700 278 399
10th Percentile £16.62 £12.62 £17.65
25th Percentile £30.43 £18.66 £30.47
Median hourly rate £53.00 £34.48 £43.00
Median % change year-on-year +53.71% -19.81% -14.00%
75th Percentile £71.91 £65.00 £65.02
90th Percentile £85.00 £70.16 £75.00
UK median hourly rate £42.50 £25.15 £40.50
% change year-on-year +68.99% -37.90% -4.71%

Actionable Customer Insight
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of contract IT job postings citing Actionable Customer Insight and offering remote or hybrid work options relative to all contract IT jobs advertised.

Actionable Customer Insight job vacancy trend for remote/hybrid jobs

Actionable Customer Insight
Daily Rate Trend for Remote/Hybrid Jobs

Contractor daily rate distribution trend for jobs with remote/hybrid work options citing Actionable Customer Insight.

Contractor daily rate distribution trend for jobs with remote/hybrid work options citing Actionable Customer Insight

Actionable Customer Insight
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) User Researcher
Processes & Methodologies
1 1 (100.00%) Actionable Insight
1 1 (100.00%) Agile
1 1 (100.00%) Cognitive Psychology
1 1 (100.00%) Customer Insight
1 1 (100.00%) Data Modelling
1 1 (100.00%) Ergonomics
1 1 (100.00%) Guerrilla Research
1 1 (100.00%) Human Factors
1 1 (100.00%) Market Research
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Prototyping
1 1 (100.00%) Psychology
1 1 (100.00%) Qualitative Research
1 1 (100.00%) Quantitative Research
1 1 (100.00%) Requirements Gathering
1 1 (100.00%) Service Design
1 1 (100.00%) Usability Testing
1 1 (100.00%) User Stories
1 1 (100.00%) User-Centered Design (UCD)
1 1 (100.00%) Workshop Facilitation
Qualifications
1 1 (100.00%) BPSS Clearance
1 1 (100.00%) Degree