Period
to 18 November 2017

The following table provides summary statistics for contract job vacancies advertised in Yorkshire with a requirement for Customer Engagement skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Engagement over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Engagement
England > Yorkshire
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 181 206 214
Rank change year-on-year +25 +8 -39
Contract jobs citing Customer Engagement 5 2 2
As % of all contract IT jobs advertised in Yorkshire 0.11% 0.037% 0.032%
As % of the Processes & Methodologies category 0.14% 0.043% 0.039%
Number of daily rates quoted 9 2 1
Yorkshire median daily rate £400 £575 £535
Median daily rate % change year-on-year -30.43% +7.48% +30.49%
10th Percentile £388 £538 £528
90th Percentile £488 £613 £543
England median daily rate £425 £450 £400
% change year-on-year -5.56% +12.50% -2.74%
Number of hourly rates quoted 0 0 0
Yorkshire median hourly rate - - -
England median hourly rate £22.92 £10.24 £59.50
% change year-on-year +123.80% -82.79% +395.83%

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Contract vacancies with a requirement for process or methodology skills 3644 4610 5171
As % of all contract IT jobs advertised in Yorkshire 83.44% 84.19% 83.24%
Number of daily rates quoted 2425 3014 3558
Yorkshire median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +7.14%
10th Percentile £261 £263 £259
90th Percentile £550 £550 £535
England median daily rate £450 £425 £420
% change year-on-year +5.88% +1.19% +5.00%
Number of hourly rates quoted 94 130 177
Yorkshire median hourly rate £15.93 £14.81 £14.50
Median hourly rate % change year-on-year +7.58% +2.12% -
10th Percentile £9.81 £10.98 £9.25
90th Percentile £40.00 £42.63 £35.07
England median hourly rate £24.00 £24.41 £22.50
% change year-on-year -1.68% +8.49% +18.42%

Customer Engagement
Job Vacancy Trend in Yorkshire

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Customer Engagement in Yorkshire

Customer Engagement
Contractor Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Engagement in Yorkshire.

Contractor daily rate trend for Customer Engagement in Yorkshire

Customer Engagement
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engagement within the Yorkshire region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire - 3 £475 - 3
North Yorkshire - 2 £400 -
Customer Engagement
England

For the 6 months to 18 November 2017, IT contractor jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region with a requirement for Customer Engagement.

1 2 (40.00%) PRINCE2
1 2 (40.00%) E-Commerce
1 2 (40.00%) Project Management
1 2 (40.00%) Agile Software Development
1 2 (40.00%) Business Analysis
1 2 (40.00%) Marketing
1 2 (40.00%) Creative Marketing
1 2 (40.00%) Product Management
1 2 (40.00%) User Stories
1 2 (40.00%) User Experience
1 2 (40.00%) Customer Requirements
2 1 (20.00%) PMO
2 1 (20.00%) Data Strategy
2 1 (20.00%) Digital Transformation Programme
2 1 (20.00%) MongoDB
2 1 (20.00%) Data Governance
2 1 (20.00%) Online Betting
2 1 (20.00%) Pentaho
2 1 (20.00%) Retail
2 1 (20.00%) Games

Customer Engagement
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Database & Business Intelligence
1 1 (20.00%) MongoDB
1 1 (20.00%) Pentaho
General
1 2 (40.00%) Marketing
2 1 (20.00%) Games
2 1 (20.00%) Online Betting
2 1 (20.00%) Retail
Job Titles
1 2 (40.00%) Product Manager
1 2 (40.00%) Project Manager
2 1 (20.00%) Data Governance Analyst
2 1 (20.00%) Data Governance Manager
2 1 (20.00%) Data Manager
2 1 (20.00%) Delivery Manager
2 1 (20.00%) Governance Manager
2 1 (20.00%) Project Delivery Manager
2 1 (20.00%) Project Governance Manager
2 1 (20.00%) Public Sector Delivery Manager
Miscellaneous
1 2 (40.00%) User Experience
Processes & Methodologies
1 2 (40.00%) Agile Software Development
1 2 (40.00%) Business Analysis
1 2 (40.00%) Creative Marketing
1 2 (40.00%) Customer Requirements
1 2 (40.00%) E-Commerce
1 2 (40.00%) PRINCE2
1 2 (40.00%) Product Management
1 2 (40.00%) Project Management
1 2 (40.00%) User Stories
2 1 (20.00%) Data Governance
2 1 (20.00%) Data Strategy
2 1 (20.00%) Digital Transformation Programme
Quality Assurance & Compliance
1 1 (20.00%) PMO