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The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Customer Engagement skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Engagement over the 6 months to 5 June 2020 with a comparison to the same period in the previous 2 years.
Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.
| Customer Engagement |
|
|
6 months to
5 Jun 2020 |
Same period 2019 |
Same period 2018 |
| Rank |
479 |
608 |
675 |
| Rank change year-on-year |
+129 |
+67 |
+11 |
| Contract jobs citing Customer Engagement |
96 |
206 |
191 |
| As % of all contract jobs advertised in England |
0.24% |
0.25% |
0.21% |
| As % of the Processes & Methodologies category |
0.28% |
0.29% |
0.24% |
| Number of daily rates quoted |
57 |
124 |
119 |
| Median daily rate |
£450 |
£525 |
£425 |
| Median daily rate % change year-on-year |
-14.29% |
+23.53% |
-11.46% |
| 10th Percentile |
£245 |
£340 |
£200 |
| 90th Percentile |
£599 |
£700 |
£615 |
| UK median daily rate |
£474 |
£500 |
£425 |
| % change year-on-year |
-5.30% |
+17.65% |
-10.53% |
| Number of hourly rates quoted |
2 |
7 |
5 |
| Median hourly rate |
£35.00 |
£36.67 |
£25.00 |
| Median hourly rate % change year-on-year |
-4.55% |
+46.68% |
- |
| UK median hourly rate |
£35.00 |
£36.67 |
£25.00 |
| % change year-on-year |
-4.55% |
+46.68% |
- |
Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.
| All Process and Methodology Skills England |
| Contract vacancies with a requirement for process or methodology skills |
34,321 |
72,005 |
79,580 |
| As % of all contract IT jobs advertised in England |
85.86% |
87.57% |
87.07% |
| Number of daily rates quoted |
21,951 |
47,813 |
52,790 |
| Median daily rate |
£475 |
£475 |
£463 |
| Median daily rate % change year-on-year |
- |
+2.70% |
+2.78% |
| 10th Percentile |
£300 |
£306 |
£300 |
| 90th Percentile |
£675 |
£650 |
£638 |
| UK median daily rate |
£475 |
£475 |
£450 |
| % change year-on-year |
- |
+5.56% |
+2.86% |
| Number of hourly rates quoted |
1,126 |
1,900 |
2,116 |
| Median hourly rate |
£28.75 |
£25.00 |
£22.00 |
| Median hourly rate % change year-on-year |
+15.00% |
+13.64% |
-12.00% |
| 10th Percentile |
£12.83 |
£12.00 |
£11.18 |
| 90th Percentile |
£53.75 |
£52.50 |
£50.00 |
| Median hourly rate |
£30.00 |
£24.91 |
£22.00 |
| % change year-on-year |
+20.43% |
+13.23% |
-12.00% |
|
Customer Engagement
Job Vacancy Trend in England
Job postings citing Customer Engagement as a proportion of all IT jobs advertised in England.
Customer Engagement
Contractor Daily Rate Trend in England
3-month moving average daily rate quoted in jobs citing Customer Engagement in England.
Customer Engagement
Daily Rate Histogram in England
Daily rate distribution for jobs citing Customer Engagement in England over the 6 months to 5 June 2020.
Customer Engagement
Contractor Hourly Rate Trend in England
3-month moving average hourly rates quoted in jobs citing Customer Engagement in England.
Customer Engagement
Contract Job Locations in England
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engagement within the England region over the 6 months to 5 June 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
For the 6 months to 5 June 2020, IT contractor jobs citing Customer Engagement also mentioned the following skills in order of popularity.
The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for Customer Engagement.
Customer Engagement
Co-occurring IT Skills in England by Category
The follow tables expand on the table above by listing co-occurrences grouped by category.
The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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