Period
to 18 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
England > Yorkshire
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 282 308 346
Rank change year-on-year +26 +38 -20
Permanent jobs citing Customer Engagement 23 30 22
As % of all permanent IT jobs advertised in Yorkshire 0.24% 0.27% 0.17%
As % of the Processes & Methodologies category 0.26% 0.30% 0.18%
Number of salaries quoted 17 28 21
Yorkshire median annual salary £34,000 £36,250 £45,000
Median salary % change year-on-year -6.21% -19.44% -21.74%
10th Percentile £29,750 £26,250 £36,250
90th Percentile £66,250 £50,000 £56,250
England median annual salary £55,000 £55,000 £55,000

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Permanent vacancies with a requirement for process or methodology skills 8767 9992 11952
As % of all permanent IT jobs advertised in Yorkshire 90.15% 89.45% 90.18%
Number of salaries quoted 7331 8405 9734
Yorkshire median annual salary £42,500 £42,000 £40,000
Median salary % change year-on-year +1.19% +5.00% +0.69%
10th Percentile £26,250 £26,250 £26,000
90th Percentile £61,250 £62,500 £60,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Customer Engagement
Job Vacancy Trend in Yorkshire

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Customer Engagement in Yorkshire

Customer Engagement
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Yorkshire.

Salary trend for Customer Engagement in Yorkshire

Customer Engagement
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Customer Engagement in Yorkshire over the 6 months to 18 November 2017.

Salary histogram for Customer Engagement in Yorkshire

Customer Engagement
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Yorkshire region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +9 14 £35,000 -6.67% 3
South Yorkshire +24 4 - -
North Yorkshire +3 2 £29,000 -23.18%
Customer Engagement
England

For the 6 months to 18 November 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region with a requirement for Customer Engagement.

1 8 (34.78%) Google
1 8 (34.78%) Marketing
1 8 (34.78%) Analytics
2 7 (30.43%) Social Media
3 6 (26.09%) Google Analytics
3 6 (26.09%) Digital Marketing
3 6 (26.09%) Data Protection
3 6 (26.09%) Twitter
3 6 (26.09%) SEO
3 6 (26.09%) ITIL
3 6 (26.09%) Service Delivery
4 5 (21.74%) User Experience
4 5 (21.74%) Analytical Skills
5 4 (17.39%) AdWords
5 4 (17.39%) Email Marketing
5 4 (17.39%) ITIL V3
5 4 (17.39%) Marketing Strategy
5 4 (17.39%) E-Commerce
5 4 (17.39%) ITSM
5 4 (17.39%) CMS
5 4 (17.39%) Service Management
5 4 (17.39%) Pay per click
6 3 (13.04%) Agile Software Development
6 3 (13.04%) Project Management
6 3 (13.04%) Continuous Improvement
6 3 (13.04%) SDLC
7 2 (8.70%) Marketing Automation
7 2 (8.70%) MailChimp
7 2 (8.70%) Line Management
7 2 (8.70%) Hootsuite

Customer Engagement
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (17.39%) CMS
2 2 (8.70%) WordPress
3 1 (4.35%) JBoss
3 1 (4.35%) Mule
3 1 (4.35%) Oracle SOA Suite
Business Applications
1 2 (8.70%) Magento
1 2 (8.70%) SAP Business One
Cloud Services
1 6 (26.09%) Google Analytics
2 4 (17.39%) AdWords
3 2 (8.70%) MailChimp
Database & Business Intelligence
1 1 (4.35%) Data Warehouse
1 1 (4.35%) RDBMS
1 1 (4.35%) Relational Database
1 1 (4.35%) SQL Server
General
1 8 (34.78%) Marketing
2 2 (8.70%) Retail
3 1 (4.35%) Finance
Job Titles
1 4 (17.39%) Digital Executive
1 4 (17.39%) Digital Marketing Executive
1 4 (17.39%) Head of Development
1 4 (17.39%) ITIL Manager
1 4 (17.39%) ITIL Service Manager
1 4 (17.39%) Marketing Executive
1 4 (17.39%) Service Manager
2 3 (13.04%) Head of Software Development
3 2 (8.70%) Analyst
3 2 (8.70%) Delivery Manager
3 2 (8.70%) Designer
3 2 (8.70%) Digital Marketing Manager
3 2 (8.70%) Head of Information
3 2 (8.70%) Head of IT
3 2 (8.70%) Head of Technology
3 2 (8.70%) ITIL Service Delivery Manager
3 2 (8.70%) Marketing Manager
3 2 (8.70%) Services Delivery Manager
4 1 (4.35%) Consultant
4 1 (4.35%) Systems Analyst
Libraries, Frameworks & Software Standards
1 2 (8.70%) .NET
2 1 (4.35%) AngularJS
2 1 (4.35%) Grails
2 1 (4.35%) Hibernate
2 1 (4.35%) J2EE
2 1 (4.35%) JBoss Seam
2 1 (4.35%) JSF
2 1 (4.35%) Middleware
2 1 (4.35%) RichFaces
2 1 (4.35%) Spring
2 1 (4.35%) Struts
Miscellaneous
1 7 (30.43%) Social Media
2 5 (21.74%) Analytical Skills
2 5 (21.74%) User Experience
3 2 (8.70%) Blog
3 2 (8.70%) Management Information System
4 1 (4.35%) Fintech
4 1 (4.35%) N-Tier
Processes & Methodologies
1 8 (34.78%) Analytics
2 6 (26.09%) Data Protection
2 6 (26.09%) Digital Marketing
2 6 (26.09%) ITIL
2 6 (26.09%) SEO
2 6 (26.09%) Service Delivery
3 4 (17.39%) E-Commerce
3 4 (17.39%) Email Marketing
3 4 (17.39%) ITIL V3
3 4 (17.39%) ITSM
3 4 (17.39%) Marketing Strategy
3 4 (17.39%) Pay per click
3 4 (17.39%) Service Management
4 3 (13.04%) Agile Software Development
4 3 (13.04%) Continuous Improvement
4 3 (13.04%) Project Management
4 3 (13.04%) SDLC
5 2 (8.70%) Business Continuity
5 2 (8.70%) Data Management
5 2 (8.70%) Scrum
Programming Languages
1 2 (8.70%) SQL
2 1 (4.35%) Java
2 1 (4.35%) JavaScript
Qualifications
1 1 (4.35%) Chartered Engineer
1 1 (4.35%) Degree
1 1 (4.35%) ISEB
1 1 (4.35%) MBCS
1 1 (4.35%) SC Cleared
1 1 (4.35%) Security Cleared
Quality Assurance & Compliance
1 2 (8.70%) SLA
2 1 (4.35%) ISO 9001
2 1 (4.35%) ISO/IEC 20000
Vendors
1 8 (34.78%) Google
2 6 (26.09%) Twitter
3 2 (8.70%) Facebook
3 2 (8.70%) Hootsuite
3 2 (8.70%) Oracle
3 2 (8.70%) Remedy
3 2 (8.70%) Salesforce.com
3 2 (8.70%) SAP
4 1 (4.35%) Microsoft