The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 3 months to 24 June 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
England / Yorkshire
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 216 232 262
Rank change year-on-year +16 +30  
Permanent jobs citing Customer Engagement 18 7 5
As % of all permanent IT jobs advertised in Yorkshire 0.34% 0.12% 0.073%
As % of the Processes & Methodologies category 0.37% 0.14% 0.082%
Number of salaries quoted 16 2 2
Median salary £41,500 £43,750 £43,250
Median salary % change year-on-year -5.14% +1.15%  
90% offered a salary of more than £30,000 £38,750 £42,650
10% offered a salary of more than £60,000 £48,750 £43,850
UK excluding London median salary £52,331 £50,000 £50,000
% change year-on-year +4.66% -  

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process and methodology skills.

Process & Methodology Skills
Yorkshire
Permanent job vacancies with a requirement for process and methodology skills 4891 5097 6088
As % of all permanent IT job vacancies advertised in Yorkshire 91.42% 89.78% 89.37%
Number of salaries quoted 4108 4255 4986
Median salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25%  
90% offered a salary of more than £30,000 £29,500 £27,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Customer Engagement
Job Vacancy Trend in Yorkshire

The job posting trend of jobs advertised in Yorkshire citing Customer Engagement as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Engagement in Yorkshire

Customer Engagement
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Yorkshire.

Salary trend for Customer Engagement in Yorkshire

Customer Engagement
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Customer Engagement in Yorkshire over the 3 months to 24 June 2017.

Salary histogram for Customer Engagement in Yorkshire

Customer Engagement
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Yorkshire region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Yorkshire - 10 £55,000 - 1
North Yorkshire - 6 £41,500 -
West Yorkshire +10 2 £62,000 +41.71% 1
Customer Engagement
England

For the 6 months to 24 June 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region with a requirement for Customer Engagement.

1 11 (31.43%) Java
1 11 (31.43%) Mentoring
2 9 (25.71%) Degree
3 7 (20.00%) Finance
3 7 (20.00%) Agile Software Development
3 7 (20.00%) .NET
3 7 (20.00%) Project Management
4 6 (17.14%) J2EE
4 6 (17.14%) Struts
4 6 (17.14%) JBoss
4 6 (17.14%) Spring
4 6 (17.14%) JSF
4 6 (17.14%) Hibernate
4 6 (17.14%) JBoss Seam
4 6 (17.14%) Mule
4 6 (17.14%) Analytical Skills
4 6 (17.14%) SDLC
4 6 (17.14%) Front End Development
4 6 (17.14%) Presales
4 6 (17.14%) Fintech
4 6 (17.14%) RichFaces
5 5 (14.29%) Coaching
5 5 (14.29%) Groovy
5 5 (14.29%) Unit Testing
5 5 (14.29%) Computer Science
5 5 (14.29%) Stakeholder Management
5 5 (14.29%) Banking
5 5 (14.29%) OOP
5 5 (14.29%) OO
5 5 (14.29%) Customer Requirements

Customer Engagement
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (17.14%) JBoss
1 6 (17.14%) Mule
2 4 (11.43%) SharePoint
3 1 (2.86%) OpenStack
3 1 (2.86%) Oracle SOA Suite
Applications
1 1 (2.86%) Spreadsheet
Cloud Services
1 1 (2.86%) Cloud Computing
1 1 (2.86%) Google Analytics
1 1 (2.86%) Microsoft Azure
Communications & Networking
1 4 (11.43%) Cisco IOS
1 4 (11.43%) SNMP
Database & Business Intelligence
1 1 (2.86%) Data Warehouse
1 1 (2.86%) SQL Server
Development Applications
1 2 (5.71%) Git (software)
General
1 7 (20.00%) Finance
2 5 (14.29%) Banking
3 3 (8.57%) Games
4 1 (2.86%) Legal
4 1 (2.86%) Marketing
4 1 (2.86%) Retail
Job Titles
1 11 (31.43%) Developer
2 6 (17.14%) Architect
3 5 (14.29%) Consultant
3 5 (14.29%) Java Developer
3 5 (14.29%) Senior Architect
3 5 (14.29%) Senior Technical Architect
3 5 (14.29%) Technical Architect
4 4 (11.43%) Product Manager
4 4 (11.43%) Project Manager
4 4 (11.43%) Senior Consultant
4 4 (11.43%) Senior Developer
4 4 (11.43%) Senior SharePoint Consultant
4 4 (11.43%) Senior SharePoint Developer
4 4 (11.43%) SharePoint Consultant
4 4 (11.43%) SharePoint Developer
4 4 (11.43%) Trainee
5 3 (8.57%) Coordinator
5 3 (8.57%) Project Coordinator
6 2 (5.71%) Front End Developer (Client-Side Developer)
6 2 (5.71%) Head of Development
Libraries, Frameworks & Software Standards
1 7 (20.00%) .NET
2 6 (17.14%) Hibernate
2 6 (17.14%) J2EE
2 6 (17.14%) JBoss Seam
2 6 (17.14%) JSF
2 6 (17.14%) RichFaces
2 6 (17.14%) Spring
2 6 (17.14%) Struts
3 2 (5.71%) AngularJS
3 2 (5.71%) CSS
3 2 (5.71%) HTML
3 2 (5.71%) HTML5
3 2 (5.71%) Sass
4 1 (2.86%) CSS3
4 1 (2.86%) Grails
4 1 (2.86%) Middleware
4 1 (2.86%) React
Miscellaneous
1 6 (17.14%) Analytical Skills
1 6 (17.14%) Fintech
2 5 (14.29%) Computer Science
3 2 (5.71%) User Experience
4 1 (2.86%) Management Information System
4 1 (2.86%) N-Tier
4 1 (2.86%) Social Media
Processes & Methodologies
1 11 (31.43%) Mentoring
2 7 (20.00%) Agile Software Development
2 7 (20.00%) Project Management
3 6 (17.14%) Front End Development
3 6 (17.14%) Presales
3 6 (17.14%) SDLC
4 5 (14.29%) Coaching
4 5 (14.29%) Customer Requirements
4 5 (14.29%) OO
4 5 (14.29%) OOP
4 5 (14.29%) Stakeholder Management
4 5 (14.29%) Unit Testing
5 4 (11.43%) Data Protection
6 3 (8.57%) Continuous Improvement
6 3 (8.57%) Data Security
6 3 (8.57%) Dependency Management
6 3 (8.57%) E-Commerce
6 3 (8.57%) Software Engineering
7 2 (5.71%) Asset Management
7 2 (5.71%) MVC
Programming Languages
1 11 (31.43%) Java
2 5 (14.29%) Groovy
3 2 (5.71%) JavaScript
4 1 (2.86%) C
Qualifications
1 9 (25.71%) Degree
2 5 (14.29%) Computer Science Degree
3 1 (2.86%) Chartered Engineer
3 1 (2.86%) ISEB
3 1 (2.86%) Master's Degree
3 1 (2.86%) MBCS
3 1 (2.86%) Numerate Degree
Quality Assurance & Compliance
1 1 (2.86%) ISO 9001
Vendors
1 4 (11.43%) Cisco
2 3 (8.57%) Oracle
3 1 (2.86%) Google
3 1 (2.86%) Microsoft
Leeds, Yorkshire
Sky Betting and Gaming
Posted: 3 days ago
Sheffield, South Yorkshire
Capita Resourcing - IT Resourcing
Salary: £65000 - £75000 per annum + £7k Car Allowance + Benefits
Posted: 2 days ago