23 of 23 1st Line Support Jobs in the North of England

1st Line Application Support Engineer - Award-Winning SaaS Company

Hiring Organisation
RecruitmentRevolution.com
Location
Sheffield, South Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£25000 - £28000/annum depending on experience
meetings. £25,000–£28,000 DOE Full Time | Permanent 37.5 Hours Per Week Initial Shifts: 8am–4pm or 9am–5pm Support: First-Line Queries | Phone & Email | Troubleshooting | Customer Communication Technology: SaaS Applications | Windows | Android | Software Testing | Ticketing Systems Please note: Applicants must have the unrestricted right … knowledge and building strong relationships with the businesses that rely on our technology. This is a great opportunity for someone who already has first-line support experience and wants to build their career in a specialist, growing software business. Where You'll Make an Impact • Responding ...

1st Line IT Support Technician

Hiring Organisation
Netteam tX Ltd
Location
Manchester, United Kingdom
Employment Type
Permanent
Title: First Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite … diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First Line Support Technician, looking to develop their skills or someone who is looking for their first role in IT and is passionate about delivering ...

1st Line Support Consultant

Location
Manchester, England, United Kingdom
title: 1st Line Support Consultant Reports to: Operations Manager Location: Manchester or Leeds (hybrid working available - 3 days in the office) Hours: Monday to Friday, 37.5 hours per week Salary: Up to £28k depending on experience + benefits About BCN: At BCN we unite people … work with, and people want to work for. We are delighted you are on this journey with us! Focus of the role: As a 1st Line Support Consultant, you will be responsible for working directly with the end users, offering 1st line ...

1st Line Support - £20-22k - Huddersfield - Global Brands - REF 985

Location
Huddersfield, England, United Kingdom
1st Line IT Support Engineer (Huddersfield Centre) Benefits of working for the company: Salary Level: £20,000 - £21,000 Depending upon experience. Holidays: 24 days holiday plus all bank holidays – Rising 1 day per year of service to 30 days. Hours of work: 8:45am … include working closely with the IT Manager and team to ensure the systems are constantly functioning and fit for purpose. Main Job Purpose The 1st Line IT Support Engineer is accountable for providing 1st line support both in person ...

Hybrid First-Line Tech Support Engineer

Location
Ilkley, England, United Kingdom
First Line Support Engineer We are seeking a proactive and customer focused First Line Support Engineer to join our busy support team. In this role, you will be the initial point of contact for customers seeking technical assistance. You will … issues, and maintaining excellent communication with users by ticketing systems, email and phone calls. Key responsibilities of this role: Respond promptly to incoming support requests via phone, email, and ticketing systems. Diagnose and troubleshoot technical issues. Provide clear and effective solutions or escalate complex issues to second-line ...

1st Line Technical Support Apprentice

Hiring Organisation
COMMUNITY INTEGRATED CARE
Location
COMMUNITY INTEGRATED CARE, 2 OLD MARKET COURT, MINERS WAY, WIDNES, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£15,600 to £24,784.50 a year
keen to work and learn in technical support, this is a fantastic new opportunity. You will provide 1st line (helpdesk) technical support to all Community Integrated Care computer users, assisting them with hardware, software and networking problems via phone, email or onsite within … Monday to Friday, 8am to 4pm. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Thursday, 26th November 2026 Start Date Friday, 1st January 2027 Desired Skills Communication skills IT skills Organisation skills Customer care skills Problem solving skills Good listener Time-management skills Polite, friendly ...

1st Line Desktop Support Technician

Location
Gateshead, England, United Kingdom
1st Line Desktop Support Technician Vertu House, Team Valley, Gateshead At Vertu Motors, we are proud of the career development opportunities we provide our colleagues. Due to an internal promotion within our IT team, we are now looking to recruit a 1st Line Desktop Support Technician to join the Group IT function. Our IT team aims to provide world-class IT systems that enable Vertu to deliver an outstanding customer motoring experience, and this role offers an excellent opportunity to develop your career within a large, successful business. ...

First Line Support Consultant - Stockport

Location
Stockport, England, United Kingdom
First Line Support Consultant, you will be responsible for providing timely, professional first line IT support to customers across phone, email, and in-person channels. The role focuses on diagnosing and resolving hardware, software, Microsoft 365, account access, and network connectivity issues … service oriented, detail focused, eager to develop Microsoft certifications and comfortable supporting users across both Windows and Mac environments. Basic Job Responsibilities Provide first line support to employees via phone, email, or in-person for IT related issues Must be able to diagnose issues with hardware ...

IT Service Desk Analyst - 1st Line Support

Location
Runcorn, England, United Kingdom
Phoenix Medical Supplies Ltd. is seeking a 1st Line Technical Support specialist in Runcorn. You will be the first point of contact for incident management, requests, and access services across UK locations, ensuring SLA targets are met and CMDB data remains accurate. The role requires ...

1st Line IT Support Consultant - Hybrid (Manchester/Leeds)

Location
Manchester, England, United Kingdom
Group Ltd is seeking a 1st Line Support Consultant in a hybrid role based in Manchester or Leeds. You will provide frontline technical support via email, phone and ticketing system, resolve issues where possible, and escalate where needed. The role focuses on delivering ...

1st Line IT Support Engineer — End-User Tech

Location
Huddersfield, England, United Kingdom
Interface Recruitment is seeking a 1st Line IT Support Engineer for our Huddersfield centre. The role provides remote and in-person IT assistance to internal users, ensuring systems run smoothly and securely. You will work closely with the IT Manager, handle tickets ...

Hybrid 1st Line IT Support Analyst - Customer‐Focused

Location
Chorley, England, United Kingdom
Recruitment Ltd in the United Kingdom is seeking a 1st Line IT Support Analyst to join a customer-centric IT team. The role will be based at the Chorley office with remote work after probation, offering a starting salary of £25,000–£27,000 plus … overtime. You will be the first point of contact for IT issues, providing telephone and remote support, logging calls, updating the knowledge base, and coordinating with engineers. This role offers a clear career path with training and benefits. #J-18808-Ljbffr ...

1st Line IT Support Engineer (MSP)

Hiring Organisation
Gem Partnership
Location
Hebburn, North East, United Kingdom
Employment Type
Permanent Contract, Hybrid
Salary
£29,000
Service Desk Engineer – 1 st Line Salary:? Up to £29,000 per annum Location: South Tyneside My client, based in South Tyneside, is My client is a rapidly growing IT business, who provide a managed service solution to organisations across the UK. Due to their continued growth, they … seeking a Service Desk Engineer (1 st Line), to join their already well established Service Desk team. The Role Act as the first line of support for IT issues via phone, email, and ticketing systems. Remotely troubleshoot hardware, software, and network problems, escalating when ...

1st Line IT & Applications Support – Grow with a Dynamic Team

Location
Seaham, England, United Kingdom
Prima Cheese is hiring for 1st Line IT & Application Support to join our IT team in the UK. You’ll help maintain day-to-day IT services, support in-house business applications, and work with vendors to resolve incidents. A methodical approach, attention … detail and a keen interest in IT are essential. You’ll support users, manage access, and collaborate across teams to keep systems running smoothly and securely. Training and progression are available within a supportive environment. #J-18808-Ljbffr ...

First Line Technical Support

Location
Runcorn, England, United Kingdom
Title: 1st Line Technical Support Location: Runcorn Salary: £28,461.32 Working Pattern: Monday to Friday 09.00 – 17.15, 37.5 hour per week About Us: At Phoenix Medical Supplies, we pride ourselves on delivering top class, business relevant solutions to the UK healthcare industry. Join … that really makes a difference. We are seeking a strong candidate to be a key member of the IT service desk function, providing support to CFBUs and Business Support Functions across all UK locations including offices, pharmacies and distribution centres during operational service hours. Key Responsibilities ...

First Line Technical Support

Location
Liverpool City Region, England, United Kingdom
Title: 1st Line Technical Support Location: Runcorn Salary: £28,461.32 Working Pattern: Monday to Friday 09.00 – 17.15, 37.5 hour per week About Us: At Phoenix Medical Supplies, we pride ourselves on delivering top class, business relevant solutions to the UK healthcare industry. Join … that really makes a difference. We are seeking a strong candidate to be a key member of the IT service desk function, providing support to CFBUs and Business Support Functions across all UK locations including offices, pharmacies and distribution centres during operational service hours. Key Responsibilities ...

1st Line IT & Applications Support

Location
Seaham, England, United Kingdom
values of Passion, Respect, Integrity, Motivation and Ambition. The Opportunity As we continue to grow, we’re looking for 1 st Line IT & Application Support to join our IT team. This is an opportunity to play an important role within the business, helping to support … operation of the organisation’s IT services. You’ll work closely with IT teamand the work you do will help support our customers, colleagues and wider business, making a real contribution to Prima's continued growth and success. No two days are quite the same ...

First-Line IT Support Specialist – Service Desk

Location
Liverpool City Region, England, United Kingdom
PHOENIX Medical Supplies Ltd. in the UK is seeking a 1st Line Technical Support specialist in Runcorn to join the IT service desk during standard hours. You will be the first point of contact, handling incidents, requests and access management within ITIL-guided processes. … will develop workarounds, update the CMDB, contribute to Continuous Service Improvement, and support platform patching. The role requires strong customer service, problem solving, and knowledge of Windows Server, Active #J-18808-Ljbffr ...

First-Line Desktop Support Technician – Career Growth

Location
Gateshead, England, United Kingdom
Vertu Motors is recruiting a 1st Line Desktop Support Technician to join the Group IT function at Vertu House, Team Valley, Gateshead. The role is 37.5 hours per week, Monday to Friday, 9:00am–5:30pm, with a starting salary of £24,784.50 per annum. … will work in a fast-paced IT environment, delivering customer-focused technical support, handling desktop and software issues, AD, Exchange, VPN, and remote assistance, with training and career development opportunities. #J-18808-Ljbffr ...

Hybrid IT Service Desk Tech | First‐Line Support

Location
Huddersfield, England, United Kingdom
recruitment agency is seeking an IT Service Desk Technician for a hybrid role based in Huddersfield. The ideal candidate will provide first-line support while gaining broad technical exposure across the organization, including Windows and Office 365 environments. Strong customer service skills and a full driving ...

First Line IT Support Engineer

Location
Sheffield, England, United Kingdom
offices and location, easily accessible from the city centre with superb amenities and plenty of free parking. Opportunities to attend relevant events and support local charities. Fruit, fresh coffee and basic food and refreshment supplies, free to all staff every day. Flexible working environment and autonomy of your … desk with an appreciation and onus that you know your clients best. As a IT Support Engineer at Resolve, you will be an integral part of our managed services team. Based in our offices with the occasional opportunity to help a colleague on site, your primary goal will ...

1st Line IT Support Engineer (MSP)

Hiring Organisation
Gem Partnership
Location
Hebburn, Tyne And Wear, United Kingdom
Employment Type
Permanent
Salary
GBP 29,000 Annual
Service Desk Engineer - 1 st Line Salary:? Up to £29,000 per annum Location: South Tyneside My client, based in South Tyneside, is My client is a rapidly growing IT business, who provide a managed service solution to organisations across the UK. Due to their continued growth, they … seeking a Service Desk Engineer (1 st Line), to join their already well established Service Desk team click apply for full job details ...

Hybrid First-Line Tech Support Engineer

Location
Ilkley, England, United Kingdom
Talk Straight Ltd (Schools Broadband division) is seeking a proactive First Line Support Engineer to join a busy team in the UK. You’ll be the first point of contact, diagnose basic issues, and escalate where needed, while documenting all interactions in the ticketing system. ...