15 of 15 1st Line Support Jobs in the North of England

1st Line Support Engineer – 3-Month Contract (Extension Available) – OUTSIDE IR35 – Onsite - Runcorn, UK We’re seeking an experienced 1st Line Support Engineer to provide onsite IT support for one of our clients in Runcorn, UK. This is … the possibility of extension. The role requires hands-on IT support across Windows environments, Microsoft 365, Active Directory, and remote access tools. 1st Line Support Engineer Requirements: Experience handling and resolving 1st Line IT support tickets efficiently. Strong … access tools and troubleshooting connectivity issues. Experience using ServiceNow or similar ITSM ticketing systems. Experience working in a healthcare environment is advantageous. Details: Role: 1st Line Support Engineer Location: Onsite in Runcorn, UK Contract Length: Initial 3 Months (Extension Available) Day Rate: Up to More ❯

1st Line IT Support Location : Bury, Greater Manchester Working hours : Monday to Friday DAY SHIFT (35hrs/week) Salary : £(phone number removed)/annum Description We are seeking a customer-oriented and experienced 1st Line IT Support to join our … client growing team. As a 1st Line IT Support, you will provide technical assistance to internal users, clients, and visitors, ensuring that IT issues and requests are addressed promptly and effectively. This role is predominantly office based with some flexibility on occasion to work from … exemplified by their gold status as Investors in People and their Silver accreditation in We Invest in Wellbeing. Responsibilities Provide friendly and excellent first line support to staff, clients, and visitors based on priorities and agreed service levels. Take responsibility for setting up, maintaining, and organising More ❯

1st Line IT Support Location : Bury, Greater Manchester Working hours : Monday to Friday – DAY SHIFT (35hrs/week) Salary : £(phone number removed)/annum Description We are seeking a customer-oriented and experienced 1st Line IT Support to join our … client growing team. As a 1st Line IT Support, you will provide technical assistance to internal users, clients, and visitors, ensuring that IT issues and requests are addressed promptly and effectively. This role is predominantly office based with some flexibility on occasion to work from … exemplified by their gold status as Investors in People and their Silver accreditation in We Invest in Wellbeing. Responsibilities Provide friendly and excellent first line support to staff, clients, and visitors based on priorities and agreed service levels. Take responsibility for setting up, maintaining, and organising More ❯

1st Line Support Analyst/Service Desk Analyst - Leeds (Office Based) - £25-27k + benefits. Tech focus - Azure, Office365, Microsoft365, Infrastructure, Applications, Server The Opportunity: We're looking for a 1st Line Support Analyst/Service Desk Analyst to … join a busy MSP providing support to external clients on a range of technologies. The breadth of skills and products means no two days will be the same and the long term opportunity to progress to a 2nd Line role makes it a great place to … to develop yourself from a technical perspective. You'll prioritise workload and ensure that SLAs are hit. The person: You'll be an existing 1st line Support Engineer/Service Desk Analyst/Helpdesk Support Analyst wanting a role that offers genuine progression More ❯

Customer Services, OR, Customer Support? Do you thrive in delivering an excellent Customer Services? Then this role is for you - as a 1st line IT Support Analyst. We can offer you: A starting salary of £23,700 + overtime You will be able … some remote work. You will be joining a company that offers training and a genuine career path with an additional benefits package. As the 1st Line IT Support Analyst you will: Be the main contact via telephone to support and assist pharmacy dispensers … progress them quickly and efficiently. Document issues/problems and raise them to the 2nd line team. We are looking for a 1st Line IT Support Analyst with : A customer service delivery background Good general IT skills. Problem-solving attitude and aptitude. Good More ❯

Description We have an exciting opportunity available for an experienced 1st Line Support Technician to join our IT team. This is an extremely important role which provides 1st line technical support to all ScS Employees for all IT related enquiries. … an environment where your ideas matter. What does the role involve? Review and monitor all faults/tasks that arrive through the IT Support ticketing system and … log tickets for calls received by telephone. Ensure tickets are responded to, updated and allocated to appropriate team members as necessary within SLAs. Provide 1st line support and handle escalation to other team members and where appropriate to the IT Support Manager or More ❯

Job Title: IT Support Manager (macOS- Apple) - 1st Line Support Location: Leeds (Hybrid - 2 days onsite per week) Contract Type: Fixed Term Contract (12 Months) Working Pattern: Full Time Join Us as a Technology Support Manager (macOS)! Are you an experienced … macOS engineer with a passion for providing exceptional support? Do you thrive in a dynamic environment and want to play a key role in building a new support service for our Apple MAC estate? If so, we have the perfect opportunity for you! At our organisation … setups. * Previous use of ServiceNow for incident management. * Familiarity with Smart Phone technology, particularly iPhone and related applications. What You'll Do: * Provide advanced 1st line support for macOS, applications, and hardware, including peripherals. * Deliver outstanding customer service and technical assistance. * Troubleshoot and resolve complex More ❯

We're looking for an enthusiastic 1st Line Support Technician to join our team at Cleartech Communications Ltd and be the first point of contact for customers, solving their technical issues with expertise and care. If you’re passionate about technology, love helping people, and … want to be part of a growing, customer-focused company, get in touch! Role Provide 1st Line support on the service desk, ensuring all tickets, incidents and service requests are correctly logged Dealing with internal IT support, supporting staff and customers with Office … other internal systems and platforms Perform root cause analyses on issues and, where appropriate, investigate reasons and feed back to the team Offering support and guidance to users in the use of the company’s bespoke business applications and liaising with our in-house maintenance team Working as More ❯

about IT Support and looking for an exciting opportunity in Barnsley? 🚀 Our esteemed client, a leading car dealership, is seeking a dedicated 1st Line IT Support Technician to join their vibrant Customer Support team. Position: 1st Line IT … Support Location: Barnsley Salary: £26,416 Hours: Monday to Friday, 8:00 am - 5:00 pm (1-hour lunch) with rotating Saturdays 8:00 am - 12:00 pm In this full-time, permanent role, you'll be the first point of contact for our internal colleagues, providing top … everything from logging and troubleshooting calls to liaising with other departments, maintaining the highest standards of customer service. Key Responsibilities: 🎯 Provide professional IT support via phone, email, and live chat. 🔧 Log and manage support tickets, ensuring timely updates and resolution. 🗂 Perform administrative tasks such as starters More ❯

about IT Support and looking for an exciting opportunity in Barnsley? 🚀 Our esteemed client, a leading car dealership, is seeking a dedicated 1st Line IT Support Technician to join their vibrant Customer Support team. Position: 1st Line IT … Support Location: Barnsley Salary: £26,416 Hours: Monday to Friday, 8:00 am - 5:00 pm (1-hour lunch) with rotating Saturdays 8:00 am - 12:00 pm In this full-time, permanent role, you'll be the first point of contact for our internal colleagues, providing top … everything from logging and troubleshooting calls to liaising with other departments, maintaining the highest standards of customer service. Key Responsibilities: 🎯 Provide professional IT support via phone, email, and live chat. 🔧 Log and manage support tickets, ensuring timely updates and resolution. 🗂 Perform administrative tasks such as starters More ❯

looking to join an organisation that is thriving on success, then CHEC is your employer of choice! We have an exciting opportunity for an 1st line IT support engineer to join us as we continue to expand throughout the UK. Main duties of the job … An exciting opportunity has arisen for a dynamic IT Support Engineer to join the team as we embark onto our next stage of continued growth. We are looking for a tech savvy, forward thinking individual to bring new ideas and resolutions to our IT support team. … have been logged and resolved correctly Prioritise and manage open cases in a timely manner Person Specification Experience Essential Previous experience in a similar 1st Line IT Support role, providing technical assistance to end-users via phone, email, and remote support tools. Strong More ❯

in Warrington. Typical job duties and responsibilities will be to: -build laptops - inserting memory, configuring the laptop and arranging shipping -this role is typically 1st line support Our client is seeking some in or close to Warrington and must be able to work Monday-Friday More ❯

outstanding customer service, we want to hear from you! What You'll Do: As a Service Desk Analyst, you'll be the first line of support for our valued customers. Your role will include: Handling incoming queries and issues with professionalism and efficiency. Utilising service management … approach to your work. Ability to work independently while still being a team player. Basic understanding of service level agreements and third-party support agreements. General knowledge of the Microsoft 365 suite. Outstanding customer service and telephone handling skills. Why Join Us? At our company, we believe that … in contact. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps More ❯

the future with enthusiasm and a commitment to excellence. The Role This Teesside based business are looking for an eager and enthusiastic IT Support Analyst with a desire to develop and progress within the business. You will be responsible for ensuring the efficient resolution of IT incidents, whilst … ensuring customers receive a great level of support and satisfaction. The successful candidate will have experience of some of the following. The below list isn't exhaustive , it's more to provide an idea. If you're meeting a handful of the required points, we'd still encourage … you to apply: Experience within a similar IT role A desire to progress within an IT Support role Knowledge of IT and connectivity systems Exceptional customer service skills Excellent verbal communication skills If you are interested in this role, please apply using the link More ❯

the future with enthusiasm and a commitment to excellence. The Role This Teesside based business are looking for an eager and enthusiastic IT Support Analyst with a desire to develop and progress within the business. You will be responsible for ensuring the efficient resolution of IT incidents, whilst … ensuring customers receive a great level of support and satisfaction. The successful candidate will have experience of some of the following. The below list isn't exhaustive , it's more to provide an idea. If you're meeting a handful of the required points, we'd still encourage … you to apply: Experience within a similar IT role A desire to progress within an IT Support role Knowledge of IT and connectivity systems Exceptional customer service skills Excellent verbal communication skills If you are interested in this role, please apply using the link More ❯