26 to 50 of 57 2nd Line Engineer Jobs in England

strong technical capability and a collaborative team culture, with clear progression pathways for staff. About the Role We're looking for an experienced 2nd Line Support Engineer to join a busy Service Desk team, providing advanced technical support and resolving escalated issues from 1st Line … thrives in a fast-paced MSP environment and wants to progress into 3rd Line support. What You'll Be Doing Providing 2nd Line technical support, handling escalated tickets from 1st Line engineers Troubleshooting and resolving issues across Microsoft 365/Office 365, Azure ...

2nd Line Engineer Location: Huntingdon, UK Clearance Level: High - DV Developed Vetting UNLEASH YOUR POTENTIAL You provide a crucial Role in Core services, conducting Fault rectification of incidents and supporting Problem management, CSI, and CR work. Are you ready for your next challenge? Leidos 2nd … conducting advanced Troubleshooting. Liaising with customers to ensure all issue are dealt within SLA and KPI set down by the customer. Provide Second line technical support: Manage and maintain servers, virtual machines to ensure high availability and performance, including the creation and deployment of new equipment. Responsible ...

2nd Line Engineer Location: Huntingdon, UK Clearance Level: High - DV Developed Vetting UNLEASH YOUR POTENTIAL You provide a crucial Role in Core services, conducting Fault rectification of incidents and supporting Problem management, CSI, and CR work. Are you ready for your next challenge? Leidos 2nd … line engineers conduct repairs on all systems that Leidos manage click apply for full job details ...

2nd Line IT Support Engineer Yateley, Camberley 35,000 - 40,000 + Progression + Company Benefits + Training Are you an IT Support Engineer or similar who wants to join a leading IT Managed Services Provider offering solutions throughout … including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, Power Apps and AI. On offer is the chance to work with expert colleagues on 2nd line IT support. You will be working via phone, email, and a ticket management system handling escalations from 1st line ...

2nd Line Support Engineer - Windows, Microsoft 365 £Market Rate (Inside IR35) Hybrid/London (3 days onsite) 4 months My client is seeking a 2nd Line Support Engineer to provide hands-on and remote support across a fast-paced, business … critical environment, acting as an escalation point for technical issues and supporting a wide range of end-user technologies. Key Requirements: Experience in 2nd Line Support, Desktop Support or End User Computing. Strong knowledge of Windows, Microsoft 365, laptops, desktops, printers and mobile devices. Experience with Active ...

2nd Line Network Engineer Solihull | Competitive, DOE | Office-based We're recruiting for a 2nd Line Network Engineer to join a well-established managed services provider's Service Operations team in Solihull. You'll provide advanced technical support to customers … role that needs strong troubleshooting skills across a range of networking and security technologies. What you'll be doing Technical support - providing second-line diagnostics and fixes for customer incidents, escalating when necessary Customer care - working closely with clients via phone and email, keeping them updated ...

2nd Line Engineer High Wycombe £27k - £34k Benefits: Discretionary yearly bonus scheme dependant on company performance. 33 days holiday per year including Public Holidays, increasing by 1 yearly to a maximum of 38. Free on-site parking. Training and Career growth. Opportunity to work … diverse and challenging projects Role: As a Technical Engineer you will work as part of the Technical Support team providing support to our customers, reporting to the IT Service Manager you will be first point of contact for technical issues raised to our Support Desk. You will ...

2nd Line IT Engineer Hull £30,000 - £35,000 + Excellent benefits A well-established and growing professional services business are seeking an experienced IT Engineer to provide hands-on technical support and support IT project work. You will have a track record … providing 2nd line support for network, software, system and hardware issues, escalating where required click apply for full job details ...

2nd Line IT Engineer A fantastic opportunity arisen for a 2nd Line IT Engineerto join national IT Support company based in Kings Lynn. Our client is UKs leading Cyber Security and IT Support business with outstanding values and passion to deliver service ...

Cleared 2nd Line Support Engineer Location: Wolverhampton (Onsite) Start Date: 3rd August Contract: Initial 1 month contract with a possible extension Rate: £220 per day (Inside IR35) Active SC Clearance is essential We're recruiting for an experienced 2nd Line Support Engineer ...

Overview We are looking for a 2nd Line IT Engineer to take ownership of our complex technical issues across our Award-Winning Accident Repair Network, supporting 2,500+ users across 40+ sites. Our mission is to develop the tools and technology that enable our teams … Entra ID, Intune and networking kit including Meraki, Fortinet and Cisco, and helping shape our documentation, processes and service as we grow. As our 2nd Line IT Engineer you will: Handle incoming calls and tickets day to day. Resolve escalated tickets within HaloITSM, our ticketing ...

Overview We are looking for a 2nd Line IT Engineer to take ownership of our complex technical issues across our Award-Winning Accident Repair Network, supporting 2,500+ users across 40+ sites. Our mission is to develop the tools and technology that enable our teams … Entra ID, Intune and networking kit including Meraki, Fortinet and Cisco, and helping shape our documentation, processes and service as we grow. As our 2nd Line IT Engineer you will: Handle incoming calls and tickets day to day. Resolve escalated tickets within HaloITSM, our ticketing ...

2nd Line Service Desk Engineer Purpose of the role: Deliver high-quality IT support across Acosta Europe, ensuring reliable, secure, and efficient services that enable a positive user experience across business systems, infrastructure, and operational technology. Scope of Support Supports services across the IT landscape … Infrastructure & EUC: Devices, Azure, Active Directory, networking Security & Access: Identity, endpoint protection, access control Operational Tech: Warehouse scanners, printers, mobile devices Key Responsibilities: Provide 2nd line support, troubleshooting hardware, software, mobile devices, and network issues Take ownership of incidents through to resolution with clear user communication ...

have a strong reputation for technical excellence and invest heavily in staff development and internal progression. About the Role We are looking for a 2nd Line Engineer to join an established desktop support team, acting as escalation point for 1st line colleagues … manage tickets through to resolution, ensure SLAs are met, and contribute to client onboarding, documentation, and ongoing service improvement. The role suits an engineer ready to take the next step in a structured MSP environment with a genuine focus on career development. What You'll Be Doing Acting ...

performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively We are seeking a 2nd Line Support Engineer to join our dynamic team and provide exceptional technical support to a global client base. This role … Azure Storage Accounts Understanding of IT security practices and tools (e.g.: Antivirus, Email Filtering, Web Filtering, RBAC). Required Experience Previous experience within a 2nd Line Role is extremely desirable Active Microsoft Azure & 365 certifications are extremely desirable. Previous experience within an MSP environment is preferred Active ...

Role: 2nd Line Engineer Location: St. Albans Salary: £30,000 £32,000 Cloud-First MSP Industry-Leading Training Clear Path to 3rd Line & Cloud Engineering Were partnered with a modern, cloud-focused MSP in St. Albans thats helping businesses transform their IT environments ...

delighted to be recruiting on behalf of a well-established and growing IT Support Services provider, who are looking to appoint an experienced 1st & 2nd Line IT Support Engineer to join their expanding team. This is an excellent opportunity for a proactive IT professional … both remote and onsite technical support while gaining exposure to a wide range of technologies. Skills & Experience Required: Previous experience in a 1st or 2nd Line IT Support role within an MSP or IT support environment. Strong working knowledge of Microsoft Windows Server and Windows 10/ ...

many of the best people in IT started at an MSP. Within Enable, our service desk runs on a clear 1st - 2nd - 3rd line ladder, and we're scaling from around 20 to 40 staff over the next two years - so the roles above you are being … NinjaOne and CIPP, plus funded certifications tailored to your development Why you should apply Plenty of MSPs will let you close tickets forever. Here, 2nd line is where you develop range: infrastructure, cloud, automation, projects and mentoring, with a genuine route to 3rd line ...

Service Desk Engineer We are looking for a skilled Service Desk Engineer to join a growing Managed Services team. This is a great opportunity to work with modern cloud technologies while supporting a diverse client base. Role Overview Resolve escalated IT issues across desktop, cloud … hardware, software, and connectivity issues Collaborate with 3rd line teams Maintain documentation and deliver excellent customer service Requirements IT support experience (incl. 2nd line) Strong knowledge of Windows, Microsoft 365, and basic networking Experience with Azure, ITSM tools, and remote support Strong problem-solving ...

Month Contract ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a 2nd Line Support Engineer on a contract basis. Key Responsibilities: Provide onsite Level 2 IT support across a mixed Microsoft Windows … will be responded to, alongside your application ASAP. If you haven't received a response within 1 working day, please call the direct line which is (phone number removed). ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy. ...

Overview We are looking for a 2nd Line IT Engineer to take ownership of our complex technical issues across our Award-Winning Accident Repair Network, supporting 2,500+ users across 40+ sites. Our mission is to develop the tools and technology that enable our teams ...

Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across a range ...

Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across a range ...

Senior Service Desk Engineer 2 nd Line Salary: Up to £35,000 per annum Location: South Tyneside My client, based in South Tyneside, is My client is a rapidly growing ITbusiness, who provide a managed service solution to organisations across the UK. Due to their continued … growth, they are seeking a Senior Service Desk Engineer (2 nd Line), with a particular focus on Networking capabilities. The Role Act as the second line of support for IT issues via phone, email, and ticketing systems. Troubleshoot hardware, software, and network problems, escalating ...

across the business, covering User Support, Infrastructure, Security, Data and Development Teams. The work you will be doing As a member of the 2nd Line Team, your role will be providing a first-class level of support to internal colleagues based in your designated office as well … most appropriate way and within agreed Service Level Agreements. This is from first contact through to closure or escalation to 3rd line, or external vendor partners where appropriate. The role will suit someone who has previous experience of working in IT, especially in a support role ...