2nd Line Engineer
- Hiring Organisation
- Bechtle UK
- Location
- Northampton, Northamptonshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £35,000 per annum
2nd line support engineer, you will be responsible for assisting in 2nd Line team in overall operation & support for our customers. This will include supporting our customers with requests and incidents remotely. Additionally, you will be a point of contact … Desk, effectively prioritising tickets to ensure technical queries are resolved quickly and customers remain satisfied. Job Role Responsibilities User Support and advice: 70% Provide 2nd line technical support for all customers Ensure customer incidents are resolved as quickly as possible (on and off-site) Take responsibility ...