Second Line Support Analyst Jobs

2nd Line Support Analyst A brand new position has arisen for a 2nd Line Support Analyst to join an internationally recognised company in Chelmsford, Essex although you will have the opportunity to work remotely. This is a great opportunity for an ambitious 2nd Line Support Analyst to continue developing their tech career by working with an experienced team to further develop their skills and... more ▸

We are looking for a 2nd Line Support Analyst to work from Leeds in a hybrid (office/ home) based role on a permanent basis. We are a small team with high flexibility and tasks vary day to day. There is good opportunity for career progression with increased exposure to and involvement in the technical/development side of the business and full autonomy when dealing with clients... more ▸

IT Support Analyst (2nd Line) A brand new and exciting role has recently arose for an IT Support Analyst (2nd Line) with strong skills and knowledge of Windows 10, Office 365 and Intune to join a leading charity based in Euston, London, however this position can be hybrid. The IT Support Analyst (2nd Line) will work with various senior stakeholders to ensure the... more ▸

IT Support Analyst (2nd Line) A brand new and exciting role has recently arose for an IT Support Analyst (2nd Line) with strong skills and knowledge of Windows 10, Office 365 and Intune to join a leading charity based in Euston, London, however this position can be hybrid. The IT Support Analyst (2nd Line) will work with various senior stakeholders to ensure the... more ▸

2nd Line Support Analyst with SQL Server experience needed for our Bradford based client. Working in a small I.T. team, you'll be providing technical customer support for our clients in-house developed products. There isn't a long list of requirements for the role, however we will require at least 2 years previous experience within Customer Support or as a Technical Support Analyst providing application... more ▸

#Care to join us? We are looking for a IT Field Support Analyst to join our friendly and welcoming team here at Hft. This is your chance to make a real difference to people's lives. Location: Central Support Services Salary / hourly rate: £26,241.45 Employment type: Full Time Hours per week: 37.5 Closing date: 28/08/2022 Interview date: 31/08/2022 What will you be doing? Working as part... more ▸

1st/2nd Line Support Analyst - Pioneering UK Market Leader - Stockton Heath - £25,000-£30,000! Prestigious opportunity with a pioneering UK Market Leader for a 1st/2nd Line Support Analyst or Service Desk Analyst. Following a significant investment in our technology we are now seeking to grow our team and enhance our service. As one of our Support Analysts you will be responsible for:- Processing incoming calls/emails in accordance... more ▸

Dynamics 1st and 2nd line Support Analyst - Up to £45,000 If you are a driven Dynamics 1st and 2nd line Support Analyst who wants to earn a great package working for a company with amazing company culture, then keep reading! Every day, we are seeing more and more companies, partners, and end-users alike, in need of Dynamics professionals. This is the case... more ▸

2nd Line Technology Support Analyst, Inside IR35 Rullion Limited have an exciting contract opportunity for a Tech Bar Analyst to join one of our well respected Retail clients, based in Liverpool. As a Tech Bar Analyst you will act as a subject matter expert and front-line Tech support for the multiple technologies needed to support our clients employees, such as mobile devices,... more ▸

Were looking for two 1 st /2 nd Line Support Analysts to join a well-respected legal company in the centre of Manchester. This role will suit someone with a general IT background perhaps as a Technician or currently in a 1 st or 2 nd Line Support role. As well as a good all-round understanding of Microsoft Server and desktop OS, you will probably be someone who loves tinkering with new hardware, software and print devices. Of course,... more ▸

Job Description Network Support Analyst Our Client in an international brand of hotels with their first new hotel in the City of London. The role will be to support a user base of around 50 people. You will be supporting technical issues relating to problems with work stations and laptops. Installing and upgrading new software as and when required along new hardware. You must... more ▸

2 nd Line Support Analyst - Bradford - £20k - £30k Our client is an ambitious IT services and support company providing a wide range of services to their established client base. Due to continued success they are recruiting for a competent 2 nd Line Support Analyst who is interested in joining a small but ambitious Managed Service Provider. Candidates must have a minimum of 2 years experience working in a similar role. The... more ▸

Our IT Department is looking for a 2nd line Support Analyst to join the Client Services department. If you have experience within the IT support team either internally or externally then we would love to hear from you! What youll do - 2nd Line Support Analyst You will be responsible for providing analysis on 2nd line support to both internal and external parties associated with... more ▸

IT Support Analyst required for a global organisation based in Stratford Upon Avon, where you will play a key part in providing IT support to the wider user base in the UK. Working closely with other team members in IT, you will play a critical role in IT support provision. The role will be 2/3 days in the office near Stratford Upon Avon, and would ideally suit candidates... more ▸

1st / 2nd Line IT Support Analyst / IT Helpdesk Technician / Service Desk with at least 12 months of experience in an IT helpdesk / IT 1st line support role, with Microsoft Desktop Support & Windows 10 experience, required by a leading MSP in West Yorkshire This role will require you to use your technical expertise to resolve 1st line & 2nd line IT issues for employees in a timely manner, and contribute to the... more ▸

2nd Line Support Service Desk Analyst Contract work Inside IR 35 £180 per day Working on site 4 days a week, Mon to Thur Start ASAP! until 16th Sep may extend Good, but basic IT ability required Hardware and software with 1 year service desk type experience if possible preferred Provide 1st and/or 2nd level technical support to all customers/users either... more ▸

2nd Line Support Analyst MS Gold Partner - Up to £40k MS Gold Partner is growing their support team and looking for an Support Engineer experienced in either 1st or 2nd line support to join the business during this busy period. They are offering opportunities to grow as a valued member of the support team with lots of training to enhance your career on offer with paid for... more ▸

Key skills: 1st Line and some 2 nd Line Support, Remote Hardware / Software Support, Call Logging, Windows 10, O365, Excellent Communication & Customer Service skills. My Client is a highly dynamic and successful MSP, computer reseller and consultancy providing leading best of breed IT hardware, software, networking and peripheral products who are seeking an enthusiastic 1st and some 2 nd Line Support / Help... more ▸

Application Support Analyst - 2nd Line support - Hemel Hempstead £30,000 plus benefits Our client is a Market Leader in providing digital solutions to the retail sector. Their constant innovation to improve the Customer experience means that they are the trusted partner of many Globally recognised brands. Central to their success is the exceptional level of service they offer their client base,... more ▸

Due to internal promotion 2 x 2nd line IT Support roles have become available in a Microsoft Gold Partner business in Bedfordshire with plenty of opportunity for further career development and professional certifications and also offering some hybrid working. Hybrid working is worked out on a week to week basis and offered in line with business need. The role is otherwiseoffice based with a 7-7 shift pattern,... more ▸

Responsibilities: Modern Workplace Desktop environment Excellent customer service skills - Customer comes first Excellent communication skills - Contact Advisor to Directors Excellent troubleshooting skills Team player - Collaboration skills essential + work on own initiative Documentation Proven BAU skills - working within SLAs resolving incidents and requests 2nd Line support experience - AD, Group policy, Windows... more ▸

EV Cargo have grown to become a predominate international supply chain partner to many of the worlds leading brands. We enable customer success through market leading air, ocean, surface freight, logistics, supply chain and technology solutions. Our growth is accelerating around the world. THE ROLE: Join us as our 2 nd Line Support Analyst within our IT Team. Reporting to the Service Desk Manager... more ▸

Are you experienced in IT Support? We're looking for a 2nd Line Engineer that will give you the opportunity to work with many different sectors at an in-depth and technical level. You will deal with a wide variety of users with varying levels of technical knowledge. Manage a demanding case load in line with SLAs, as well as answering incoming calls and emails and providing... more ▸

We have an exciting opportunity for an established business based in Bromley, Kent. They are looking for an experienced 2nd line support analyst with 3 years+ experience to join the established support team. Must have a proven hands on experience in rolling out Intune, supporting issues on Office 365, Azure, Android and IOS devices, laptops and desktops. You will be supporting Internal and... more ▸

2nd Line Support Analyst Keynsham £250 per day, inside IR35, via umbrella 6 months Our Keynsham based client is looking for a 2nd Line Support Analyst to join their service desk team on a 6 month contract. Working for the Service Desk manager within Digital Solutions you will provide 1st and 2nd level software support primarily for the... more ▸

Service Desk Analyst, 1st / 2nd Line Support Engineer A Service Desk Analyst, 1st / 2nd Line Support Engineer is required to join a growing company based in Dunfermline, Scotland. Working as a Service Desk Analyst, 1st / 2nd Line Support Engineer, you’ll be expected to work with external customers to close tickets and troubleshoot support problems across desktops, applications, hardware and infrastructure and... more ▸

IT Systems Analyst, 2 nd Line Support Telford Permanent £25000 - £27000 per annum We are proud to be assisting a well-established organisation based in Telford in recruiting an experienced IT Systems Analyst to join their friendly IT team. The IT Systems Analyst will be responsible for: Providing excellent first and second line support to all company users (multi-site) Assist in the installation and configurations of all IT equipment Manage and... more ▸

Job Description At Daisy, our Mobile Team Analysts are responsible in providingresolutions to incidents escalated to the 2nd line team within SLA. In addition, further responsibilities includevalidatingand providingtechnical assistance for incidents where necessary andensuringthat incident records are correctly updated with accurate details and activities. Most importantly,incidents and service requests are managed and progressed for the end... more ▸

macOS IT Support & Onboarding Engineer - macOS, Okta, Google Workspace, Atlassian Cloud services £30-35K per annum Progressive state of the art SAAS company seeking a macOS IT Support & Onboarding Engineer to join the team. Circa 250 talented employees The role: Working as part of an in-house IT Services team, you will help ensure a team of circa 250 staff have the tools they... more ▸

Job Responsibilities Provide 2nd line Incident identification, support and troubleshooting of all ICT Systems, Software and Hardware Responsible for client-side application installation, configuration and deployment Take ownership of logged Incidents and Requests through to resolution Utilise any opportunities for mentoring and cross-training of junior team members Ensure Service Desk Tickets are managed within SLAs Provide... more ▸

***PLEASE NOTE THIS ROLE SITS WITHIN IR35*** 1st/2nd Line Support/Service Desk Analyst/Support Specialist A fantastic opportunity for a 1st/2nd Line Support/Service Desk Analyst/Support Specialist to join our Guildford (Surrey) based client an initial 3 month contract. 1st/2nd Line Support/Service Desk Analyst/Support Specialist -Providing a professional and consistent level of telephone and desk-side support to the Guildford office -Assisting with... more ▸

Capita have an exciting opportunity for a motivated, customer focussed individual to further develop their career in IT and make their mark on one of the UK's largest IT organisations as it undergoes an exciting period of change. We are looking for a dynamic application support analyst to join our One Education Application Support Team providing support expertise to Local Authorities across the UK. The primary focus of this team... more ▸

Provides the support and problem resolution for technology products or applications. The One Education Application Support Team provides support and service expertise to Local Authorities across the UK and business alike. The primary focus of the Application Support Desk is to manage incidents to find an effective resolution. The ideal candidate will be highly motivated, creative and a real team player,... more ▸

IT SERVICE DESK ANALYST / 2nd LINE SUPPORT - Manchester £27,000 to £31,000 + Excellent Benefits + Bonus Our client, a Globally acclaimed Law Firm, are looking to add to their talented IT Support team based in Manchester, working Monday to Friday 15:00 - 23:00 . Responding and resolving IT Support issues, you must have proven experience in troubleshooting and resolving Windows 10 and MSOffice 2016 issues. Following an onboarding and... more ▸