3 of 3 2nd Line Support Analyst Jobs in the Midlands

systems, and thrive in a collaborative environment — this is the perfect next step. What You’ll Be Doing Application & Incident Support Own 2nd line application incidents and service requests. Troubleshoot using log analysis, SQL queries, dependency checks and structured diagnostics. Guide and support … Join an on-call rota once trained, helping keep critical retail applications running 24/7. What We’re Looking For Essential Experience in 2nd line application support or a similar environment. Strong understanding of incident, problem, and change management. Confident communicator who can support ...

time and in line with our customers expectations. You'll be upholding a high level of customer service, as the successful 2nd Line Analyst will be supporting colleagues at various levels within the variety of technologies the Team supports. You'll be responsible … service for multiple technologies within the Unified 2nd Line team, working to manage batch processing, event management, incidents, problems, requests and changes. You'll work effectively with the Command Centre team and all dependant service lines. Ensure control of the service delivery and its projected timeline, maintaining ...

Life on the team An opportunity has arisen for a Second Line Analyst to join our thriving business. The successful candidate will be proactively responsible for the governance and delivery of all tasks undertaken within Computacenters Global Command Centre. This will be a busy and exciting ...