8 of 8 2nd Line Support Jobs in the Midlands

2nd Line Support Engineer Location: Northampton Job Type : Full-time, Permanent We are looking for an experienced 2nd Line Support Engineer to join a growing Managed Service Provider (MSP) . You will provide 2nd line technical support, troubleshoot IT and network issues, and support Microsoft, cloud and telephony systems. Key Responsibilities Resolve 2nd line support tickets and escalated issues. Troubleshoot hardware, software and networking problems. Support Windows, Active Directory and Group Policy. Manage Microsoft 365, Azure ...

businesses across the UK. With a strong customer base and continued investment in its technical capabilities, the business is looking to recruit a 2nd Line IT Support Engineer to join its expanding technical team. This is a great opportunity for someone with solid IT support … experience who enjoys troubleshooting, working with a variety of technologies and developing their technical skills within a supportive MSP environment. The Role As a 2nd Line IT Support Engineer, you'll provide technical support to a range of business customers, resolving escalated issues ...

Title: 2nd Line IT Support Engineer Location: Leicester (Hybrid/On-Site as Required) Salary: Up to £35,000 per annum Are you an experienced IT Support Engineer ready to take the next step in your career? We're looking for a 2nd … projects, including system upgrades and migrations. What You'll Bring 2+ years' experience in an IT support role, ideally with exposure to 2nd line responsibilities. Strong knowledge of Microsoft environments (Windows 10/11, Windows Server, O365, AD). Familiarity with networking fundamentals (routers, switches ...

Join a leading independent technology and services provider as a 2nd line IT support! Job Overview: This role involves providing 2nd line IT support, resolving incidents and service requests within SLA targets while supporting hardware, software, network, and infrastructure-related … hour (via a Hays approved umbrella company). Hours: 37.5 hours a week. Monday-Friday. Key Responsibilities Undertake incident and request tasks. Possess 2nd line responsibility for resolving incidents to SLA. Maintain a 2% incident per month target. Be responsible for the completion of assigned works within ...

Join a leading independent technology and services provider as a 2nd line IT support! Job Overview: This role involves providing 2nd line IT support, resolving incidents and service requests within SLA targets while supporting hardware, software, network, and infrastructure-related … hour (via a Hays approved umbrella company). Hours: 37.5 hours a week. Monday-Friday. Key Responsibilities Undertake incident and request tasks. Possess 2nd line responsibility for resolving incidents to SLA. Maintain a 2% incident per month target. Be responsible for the completion of assigned works within ...

Role: 2nd Line IT Support Engineer Location: Stoke-on-Trent £36,000 + Benefits Manufacturing Sector Do you enjoy solving complex IT challenges and want to be part of a business where technology truly underpins operations? We're looking for a 2nd Line … including cloud migrations, infrastructure upgrades, and system rollouts. Producing clear documentation for systems, assets, and incidents. What we're looking for Proven experience in 2nd Line IT Support (manufacturing or fast-paced environments a bonus). Solid knowledge of Microsoft technologies (Windows 10/ ...

Support Engineer - 2nd Line Solihull | £30,000 | Permanent | Office-based We're looking for an IT Support Engineer to join a busy internal IT team based in Solihull. This is a great opportunity for someone with 2+ years' IT support experience … enjoys troubleshooting and providing hands-on support to users. Providing 1st and 2nd line IT support Supporting Microsoft 365, Active Directory and Exchange Online Troubleshooting Windows 10/11 hardware and software issues Setting up laptops, mobile devices and user accounts Supporting Teams ...

2nd Line Service Desk Analyst – Birmingham, Flexible hybrid working | Full-Time/Permanent £30,000 + excellent benefits including healthcare, wellbeing support, 25 days' annual leave plus bank holidays, life insurance and more. We're seeking a 2nd Line Service Desk Analyst … impact at scale. We own it from idea to outcome. We challenge what’s possible. And together, we’re creating better solutions, every day. 2nd Line Service Desk Analyst – The role Take ownership of escalated incidents and service requests through to resolution or agreed handover Diagnose ...