11 of 11 2nd Line Support Jobs in the Midlands

largest carbide tooling site in Europe. As part of this expansion, we're looking for an IT Support Technician (1st/2nd Line) to join our growing team at our European Headquarters in Fradley, Staffordshire. About the role You will play a hands-on role … site IT point of contact. Working within a small, friendly, and driven IT team, you'll provide responsive first- and second-line support, manage day-to-day IT tasks independently, and collaborate closely with colleagues across the wider business and global IT network. This ...

which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. The 2nd Line Support Engineer provides advanced technical support for incidents, service requests, hardware, and build activities escalated from … resolve complex issues that cannot be handled at 1st Line. Ensures timely resolution, quality builds, and reliable hardware deployment across the organisation. The 2nd line support engineer works closely with resolver teams, contributes to knowledge sharing, and supports the stability and improvement of IT services. ...

client is a well-established UK technology services business for an in-house IT 2nd Line Support Engineer to join their Internal IT team in Solihull . This is a great opportunity for someone who enjoys solving problems, supporting end users face-to-face … improving the day-to-day IT experience for colleagues across the business. What you’ll be doing Delivering 2nd line support (phone, email and in person) Troubleshooting and resolving hardware/software issues Managing laptops, mobile devices and peripherals Setting up new starters (device build ...

proactive and highly experienced IT Support Specialist to act as the first point of escalation for IT queries, providing 1st and 2nd line support across the business. You’ll help maintain our IT hardware, software, and infrastructure while delivering reliable, helpful support … tasks. The role includes onboarding/offboarding staff, managing hardware resources, and supporting wider IT projects and infrastructure activities. Key Responsibilities Provide 1st and 2nd line IT support to 130+ users Log and manage support tickets through the ITSM system Resolve issues ...

2nd Line Support Engineer, Stoke On Trent Excellent opportunity for a 2nd Line support Engineer to join an excellent MSP a leading provider of IT services in their … service operations team. Working on cutting-edge solutions to support critical operations and infrastructure. This would suit an experienced and talented second line support engineer, to ensure the reliability, availability, performance of infrastructure. As a key member of the technical team, you will provide ...

2nd Line IT Engineer – Patching IT Service Operations Engineer to join a busy service desk ITIL focused with patching experience. Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build a world-class … that delivers fully secure ICT services across the UK. You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. Tech stack: Windows, Windows Server, Microsoft 365, networking fundamentals (TCP/ ...

2nd Line IT Support Technician Up to £30K Stourbridge About the role The role will be responsible in providing 2nd-line technical support to resolve IT helpdesk service requests which cannot be solved by 1st-line as well … dealing with overflow service requests to support the helpdesk and being our representative while visiting our clients at their premises. Responsibilities - (but not limited to) Troubleshooting and diagnosing IT hardware and software faults via telephone, email and remote support to end users. Creating technical sales quotations ...

experienced 1st/2nd Line IT Support Analyst with a passion for solving problems, supporting people, and working in varied tech environments Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery You’ll be joining a small … fundamentals – routing, switching, firewalls, Wi-Fi Mac, Android, iOS, and printer troubleshooting What we’re looking for Ideally 3+ years' experience in 1st/2nd line IT support Comfortable working across varied environments and adapting quickly Confident communicator with strong diagnostic and problem-solving skills ...

2nd Line Service Desk Analyst/Microsoft Dynamics 365 Business Central Location: Rugeley (with UK-wide client site visits as required) Hours: Monday-Friday, 9:00am-5:30pm Salary: Competitive + benefits Job Type: Full-time, Permanent Are you an experienced Application Support Analyst … Central A successful technology provider is looking for a Tier 2 Service Desk Analyst specialising in Dynamics Business Central to join their growing support team. This role is perfect for someone who enjoys deep-dive troubleshooting, working closely with customers, and supporting a wide range of Business Central ...

Software support person required to work in a small and friendly collaborative team, proving first and second line support to end users. Bespoke Software. The role is office based. Skills and experience required: Experience within a Software Support role(this … hardware/pc support). Strong working knowledge of Microsoft SQL Server including T-SQL Queries, stored procedures and database maintenance. Experience of SSRS Report Builder. Ability to manage multiple support cases Full UK driving licence (occasional site visits). Apply ...

Software support person required to work in a small and friendly collaborative team, proving first and second line support to end users. Bespoke Software. The role is office based. Skills and experience required: Experience within a Software Support role(this … hardware/pc support). Strong working knowledge of Microsoft SQL Server including T-SQL Queries, stored procedures and database maintenanc. . click apply for full job details ...