10 of 10 2nd Line Support Jobs in the Midlands

2nd Line MSP Engineer Mansfield (Onsite) Salary: £34,000 Full-time | Permanent We're looking for a 2nd Line MSP Engineer to join a growing technical team based in Mansfield. This is a great opportunity for someone with solid MSP or service desk experience … responsible for resolving escalated technical issues, supporting client infrastructure, and helping maintain secure and reliable IT environments. Your day-to-day will include: Troubleshooting 2nd line technical issues across servers, endpoints and networks Supporting Microsoft 365, Windows Server and Active Directory environments Managing tickets and ensuring issues ...

2nd Line Support/IT Support Analyst £26,000 – £32,000 + Benefits Stoke on Trent Outsource UK are looking to recruit a 2nd Line Support Analyst to work for a well-established and growing financial services organisation … while developing your skills through ongoing training and professional development platforms. The ideal candidate will Have around 2+ years' experience in a 1st/2nd Line Support role Strong troubleshooting skills Experience working within an ITIL framework and supporting enterprise environments would be beneficial. This ...

2nd Line IT Engineer – Patching Second Line Support Engineer to join a busy service desk ITIL focused with patching experience. Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build … world-class ops hub that delivers fully secure ICT services across the UK. You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. Tech stack: Windows, Windows Server, Microsoft ...

Support Analyst (1st & 2nd Line Support) Salary: 24,600 Location: Birmingham - Hybrid (with some remote working) Permanent, Full Time – 35 hours per week Closing date Wednesday 1st April 2026 At Money Advice Trust, we’re passionate about making a positive difference. … looking for an IT Support Analyst to join our IT team. In this role you will provide 1st and 2nd line technical support across our IT and telephony systems, helping colleagues resolve issues efficiently and ensuring our technology runs smoothly. This position ...

2nd Line Support/IT Support Analyst £26,000 - £32,000 + Benefits Stoke on Trent Outsource UK are looking to recruit a 2nd Line Support Analyst to work for a well-established and growing financial services organisation ...

Support Engineer (1st/2nd Line) Day/Night Shift pattern 4 on 4 off. If you're early in your IT career - or about to start it - this is the kind of role that accelerates you, not boxes you in. This … repetitive password reset job. Most 1st line tasks are already automated. You'll step straight into meaningful 2nd line work, learning how real IT environments operate and how to prioritise, troubleshoot and improve systems properly. And importantly, the people leading this team started exactly where ...

Title: 1st/2nd Line IT Support Location: Coventry Salary: £26,000 to £29,000 We are looking for someone in a 1st/2nd line role with one or two years of experience that is looking for a hands-on role … annual holiday (+ bank holidays) Excellent Training What are we looking for: You will have one to two years' experience in a 1st/2nd line support role Experience of desktop build and software installation Experience of supporting a wide range of MS365 applications including ...

experienced 1st/2nd Line IT Support Analyst with a passion for solving problems, supporting people, and working across varied environments? Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery? You'll be joining a small … fundamentals - routing, switching, firewalls, Wi-Fi Mac, Android, iOS, and printer troubleshooting What we're looking for Ideally 3+ years' experience in 1st/2nd line IT support Comfortable working across varied environments and adapting quickly Confident communicator with strong diagnostic and problem-solving skills ...

Title: Level 2 Support Engineer Salary: £30,000 - £35,000 Birmingham, Full-time - Hybrid I'm currently working with a growing organisation looking to bring in a Level 2 Support Engineer to join their IT team. This is a great opportunity for someone with solid infrastructure … enjoys troubleshooting complex issues and working across a variety of technologies. You'll be working as part of a collaborative IT team, providing second-line support across cloud, infrastructure, networking, and virtualisation platforms. Key Responsibilities Provide Level 2 support across IT infrastructure and cloud ...

Customer Support Technician - Boston - 26,000 ALH Recruitment are looking to recruit a Customer Support Technician to work in their After Sales Support team, for our client who are a market leader across the globe. This role is based from our clients Head Office … users & Installers Hours - Mon - Friday (no weekends) If you feel you have the skills and experience to step into this exciting Customer Support position, please apply below ...