Service Design Specialist
- Hiring Organisation
- ARM
- Location
- Cambridge, Cambridgeshire, UK
- Employment Type
- Full-time
across product, engineering, architecture, security, operations, service management and suppliers, the role facilitates design conversations, identifies gaps early and helps delivery teams achieve service acceptance and operational readiness without unnecessary delay. Responsibilities: Support the end-to-end design of new IT services and significant changes to existing services across … requirements, including service catalogue entries, assignment groups, knowledge, CMDB/CSDM data, service mapping and operational workflows. Support the definition and assessment of Service Acceptance Criteria and provide evidence for design assurance, operational readiness and release readiness reviews. Identify design gaps, supportability risks, unresolved dependencies and operational constraints ...