Program Manager, Cardholder Services
- Hiring Organisation
- MasterCard
- Location
- Ringwood, Hampshire, UK
- Employment Type
- Full-time
performance tracking.2. Internal Stakeholder Engagement Serve as the point of contact between Cardholder Services and internal teams including Customer Solution Centers, Account Management, Billing and Product Leadership. Communicate program performance, strategic initiatives, and customer feedback to internal stakeholders to ensure alignment and visibility. Champion internal awareness and understanding of Cardholder … maintaining program integrity. Manage operational escalations, coordinating across vendors, service providers, and internal teams. Support operational excellence through the process inclusive of overseeing efficient billing process and enablement processes to ensure operational accuracy and efficiency. Maintain a strong focus on risk mitigation and operational excellence across all client programs.5. Financial ...