1 to 25 of 38 Case Management Jobs in the North of England

Case Management System Developer £35,000 to £50,000 basic salary per annum plus benefits including hybrid working, flexible hours, 25 days holiday, option to buy or sell holiday, Medicash, discretionary bonus, excellent training and development opportunities, and more. Our client, a leading UK law firm recognised … best companies to work for in the country, is looking for a Case Management System Developer to join its technology team on a permanent basis. This is a great opportunity for a Case Management System Developer with experience developing, configuring or enhancing legal case management ...

Case Management Developer - Newcastle We are looking for an experienced Case Management Developer (Case management development i.e. VisualFiles, SOS Connect, ShareDO, Actionstep, Proclaim etc .) to work on the development and delivery of solutions within our client's legal technology ecosystem This … driving technical excellence, and delivering innovative solutions that improve how the legal business operates. Essential Skills & Experience: * Strong hands-on experience developing solutions within case management development i.e. VisualFiles, SOS Connect, ShareDO, Actionstep, Proclaim etc * Excellent understanding of legal technology and law firm workflows. * Experience delivering system, data ...

Case Management Developer - Newcastle We are looking for an experienced Case Management Developer (Case management development i.e. VisualFiles, SOS Connect, ShareDO, Actionstep, Proclaim etc .) to work on the development and delivery of solutions within our client's legal technology ecosystem This ...

full-time hybrid basis. Key Responsibilities• Manage, support and provide guidance to the existing development team Develop, test, and maintain the existing Case Management System research, design, document, and modify software specifications throughout the production life cycle. Assist in defining software development project plans, including scoping, scheduling … existing programs for the purposes of correcting errors, isolating areas for improvement, and general debugging Generate statistics and write reports for management and/or team members on the status of the programming process Extend Case Management processes using t-sql and .NET technologies (e.g. C# ...

Complaints & Data Protection Case Coordinator | Immediate Start Available Are you highly organised, detail-oriented, and passionate about delivering excellent customer service while ensuring compliance with data protection regulations? We are urgently recruiting for a Complaints & Data Protection Case Coordinator to join a friendly and supportive Business Support & Compliance … they can genuinely make an impact. You will be responsible for managing Complaints and Subject Access Requests (SARs) from start to finish, ensuring each case is handled accurately, professionally, and in line with strict legal and regulatory requirements. Key Details Job Title: Complaints & Data Protection Case Coordinator Contract ...

Case Management System Developer £35,000 to £50,000 basic salary per annum plus benefits including hybrid working, flexible hours, 25 days holiday, option to buy or sell holiday, Medicash, discretionary bonus, excellent training and development opportunities, and more. Our client, a leading UK law firm recognised … best companies to work for in the country, is looking for a Case Manageme click apply for full job details ...

impact of AI on how development team’s work. You’ll oversee a team of 10 Systems Developers at Fletchers, who own the Proclaim case management estate and the systems that surround it, and a team of 5 Salesforce Developers at Blume. This is not a hands … application delivery lifecycle across both teams, from how work is sized and prioritised, tested, released, and supported. Sprint discipline, release management, change control processes, CI/CD pipeline governance, and environment management are all core to this role. You will work closely with the Technical Delivery Manager ...

infrastructure and hybrid server environment. Ensure IT systems support current and future business requirements. Manage IT budgets, forecasting and cost control. Oversee IT risk management, disaster recovery and backup processes. Maintain network, data and communications security, including Cyber Essentials Plus accreditation. Provide second and third-line support across hardware … operating systems, software, telephony and printing. Manage Microsoft Azure, Microsoft 365 and associated cloud services. Maintain and develop the case management system, including workflows, forms and documentation. Produce reporting and data insights using SQL, Excel, audit logs and Power BI. Manage telephony systems and mobile communications. Lead ...

systems, identify where services are falling short and turn that into a sensible transformation roadmap and business case. The work could involve customer case management, contact centre processes, field operations, self-service and workflow automation. You'll help shape solutions using either ServiceNow CSM or FSM, depending … FSM. You do not need both. They are more interested in whether you understand CRM properly. You should be comfortable discussing customer journeys, case management, service operating models and the role technology can play in improving the experience for both customers and service teams. Candidates with a strong ...

working. You will be responsible for the delivery of application development to help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business, and you will have a lot of autonomy in the role. Experience required … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages ...

continuing needs. • Keeping all electronic and paper records up to date and in line with our compliance procedures, according to the Office Manual ie Case management systems and accounts packages. • To assist in updating and maintenance of all central databases using a range of online tools. • To actively … technologies to allow you to contribute effectively to the success of the firm. • Dealing with client ID and documents, entering onto the case management system. • Attending incoming and outgoing post each day. • Stationery stock and ordering. • Archiving of closed files. • Contributes to team effort by accomplishing related results ...

largest employers in Liverpool, is looking to a Technical IT Project Manager to join a them whilst they look to a new HR Case Management Solution. Our client has a unique user base of 30,000. Joining a wider dedicated team, you will take responsibility of establishing … having delivered technology-enabled business change and software implementations HR systems or similar projects would be highly beneficial as would any e xperience with Case Management Platforms and PeopleXD You will have experience of agile and waterfall project management methodologies Proven previous accountability for sizeable budgets ...

needs, ensuring timely access to appropriate support from contracted providers. The team works in line with service agreements, care plans, and organisational standards, using case management systems to accurately record care arrangements and support care planning and service monitoring. This role will work as part of the Care … sensitively. Ability to manage competing priorities, meet deadlines, and maintain accurate records in a fast-paced environment. Confident in using digital systems for case management, communication, and data reporting. Professional Integrity: Commitment to confidentiality, equality, and continuous improvement. Desirable- Experience delivering health and social care services or advice ...

business. The successful candidate will be able to translate business requirements into practical technical solutions and will have experience working within legal practice management systems and regulated environments. Key Responsibilities Design, develop and support solutions within Actionstep and Toca.io. Build and maintain integrations with internal and third-party systems … including schema design, data migration and query optimisation. Experience integrating systems using REST APIs, webhooks and other integration technologies. Experience working with legal practice management systems or comparable line-of-business platforms. Understanding of matter management, client onboarding, document management, diary management, billing and workflow automation. ...

with product visions, strategies and roadmaps. We have invested heavily in Microsoft Dynamics 365 and continue to expand our digital capabilities by extending our case management functionality and implementing Field Service. As part of our digital channel shift strategy, we recently launched a new Resident Portal through Plentific … utilise 8x8 to support our contact management capabilities. We have already adopted AI-powered features within these platforms and are keen to further explore and expand the use of AI to enhance both resident experience and operational efficiency. What we're looking for We are looking for someone ...

support the business system administration of our Integrated People Solution. This role is crucial in ensuring the system supports both adults and children's case management, education management, financials, integrations, and various portals effectively. Day-to-day of the role: Complete required configuration, support, maintenance, and monitoring ...

varied role that combines operational delivery, process improvement and stakeholder engagement. You'll play an important part in embedding strong privacy practices, producing meaningful management information and ensuring AJ Bell can demonstrate compliance with its data protection obligations as the business continues to evolve. Your responsibilities will include … rights activities. Coordinate system-level activities required to fulfil approved erasure, rectification and restriction requests, ensuring actions are completed, evidenced and tracked through service management processes. Manage privacy-related service desk tickets and workflows, coordinating activity across technology and business teams to ensure personal data is appropriately located, amended ...

into meaningful reports, trends analysis and performance insights.The successful candidate will play a key role in supporting service improvement initiatives, workforce planning and performance management through robust analytical reporting. Responsibilities Analyse data from operational, workforce and corporate systems. Investigate complex datasets and identify trends, risks and opportunities. Produce meaningful … collaboratively with operational and non-technical teams. Essential Skills & Experience SQL Excel Experience analysing data from multiple systems and sources Excellent communication and stakeholder management skills Experience working with case management systems and investigating operational data Proven ability to investigate, interpret and make effective use of data ...

into meaningful reports, trends analysis and performance insights.The successful candidate will play a key role in supporting service improvement initiatives, workforce planning and performance management through robust analytical reporting. Responsibilities Analyse data from operational, workforce and corporate systems. Investigate complex datasets and identify trends, risks and opportunities. Produce meaningful … collaboratively with operational and non-technical teams. Essential Skills & Experience SQL Excel Experience analysing data from multiple systems and sources Excellent communication and stakeholder management skills Experience working with case management systems and investigating operational data Proven ability to investigate, interpret and make effective use of data ...

. AI Solutions & Automation Identify and deliver high‐value AI and automation use cases across the HR lifecycle — intelligent onboarding, workflow automation, AI‐assisted case triage, talent insights, and conversational self‐service. Architect and implement AI capabilities within Oracle HCM Cloud, Eightfold’s talent intelligence platform, and ServiceNow HRSD. … standards. Establish AI performance monitoring and responsible AI frameworks for HR use cases. 4\. Data Architecture & Governance Design HR data models, master data management (MDM) strategies, and data lineage documentation in partnership with Data Engineering and BI teams. Enable secure, governed access to HR data for analytics (Power ...

3. AI Solutions & Automation Identify and deliver high‐value AI and automation use cases across the HR lifecycle — intelligent onboarding, workflow automation, AI‐assisted case triage, talent insights, and conversational self‐service. Architect and implement AI capabilities within Oracle HCM Cloud, Eightfold’s talent intelligence platform, and ServiceNow HRSD. … governance standards. Establish AI performance monitoring and responsible AI frameworks for HR use cases. 4. Data Architecture & Governance Design HR data models, master data management (MDM) strategies, and data lineage documentation in partnership with Data Engineering and BI teams. Enable secure, governed access to HR data for analytics (Power ...

technical architecture across Salesforce Service Cloud and Agentforce , defining target-state application, integration, security, data and environment architecture. Architect Service Cloud solutions across Case Management, Omni-Channel, Knowledge, Entitlements, Digital Engagement, automation and AI-assisted customer service . Lead Agentforce architecture across agents, topics, actions, prompts, grounding, orchestration … hand-off . DevOps, CI/CD & Engineering Define Salesforce DevOps strategy across Azure DevOps, Salesforce DX, Git and CI/CD , including environment management, release governance and deployment automation. Establish Trunk-Based Development , pull-request governance, automated quality gates, versioning and rollback strategies. Govern deployment tooling including Copado ...

improve those apps while they’re used at scale Build efficient and scalable data integration pipelines from a range of sources (legacy legal case management systems, unstructured Word documents, PDF files, SQL DBs, etc.) Own backend architecture across core projects and lead on infrastructure and architecture design decisions ...

Manager Sheffield 6 Month FTC An established and highly respected not-for-profit organisation is seeking an experienced IT Manager to lead the effective management, development and security of its digital infrastructure. This is a varied and hands-on role, offering the opportunity to shape and improve technology services … digital innovation, managing external technology suppliers, and promoting best practice in cyber security and information governance. Working as part of the wider support services management team, you will play a key role in delivering efficient, secure and future-focused technology solutions across the organisation. Key Responsibilities Manage, maintain ...

Assurance teams to define and execute QA and UAT plans, verify sprint releases, and support defect triage. Provide thought leadership across customer service operations, case management, omni‐channel, knowledge management, automation, and service process optimisation. Qualifications Demonstrated experience as a Functional Lead, Delivery Lead, Program Lead ...