19 of 19 Case Management Jobs in the North of England

Full time Salary : £55,000 - £65,000 depending on experience The Implementation Lead is responsible for managing the end to end delivery of the Case Management Solution (CMS) implementation projects. This includes scoping, planning, stakeholder management, and ensuring that workflows, processes, and system configurations are delivered … plans. Support UAT, end user training planning, and go live readiness. Provide post go live support to the client. Skills & Experience Required Proven project management experience within software or SaaS implementation. Strong understanding of legal case management workflows. Ability to translate complex business processes into system workflows. ...

Proclaim Developer - Manchester Keywords: Proclaim Developer, SQL, Case management developer My client is an established law firm based in Manchester, and is currently recruiting for a mid-level or experienced Proclaim Developer to join their I.T Team which is expanding. This is a fantastic opportunity for a candidate … your career, to move in to a role where you will be given more responsibility and the chance to take ownership of the Proclaim case management system. Working within a small team, you shall be the go to person for all Proclaim matters (with the emphasis on Development ...

Developer who can assist them to further integrate Proclaim into their firm. They really need someone who really has a deep understanding of Proclaim case management software, in particular Eclipse, what can be done with it and a realistic view of what can't be done, the firm … operates to cater for the application As a Proclaim Developer, you'll play a vital role in developing, and enhancing the firm's Proclaim case management system to support business growth and efficiency. You'll work closely with stakeholders across departments, contributing to a range of exciting projects ...

reliability. Collaborate with business stakeholders, data analysts, and product owners to translate functional and analytical requirements into effective Pega solutions. Build and configure case management solutions, including case lifecycles, SLAs, routing, approvals, and exception handling. Develop and manage Pega rules, data pages, decision tables, and integrations …/Experience Strong hands-on experience in Pega Platform with proven delivery of end-to-end Pega applications in enterprise environments. Expertise in Pega Case Management includes lifecycle design, stages, steps, SLAs, approvals, and exception handling. Sound knowledge of Pega architecture and rule resolution, including class structure, rulesets ...

reliability. Collaborate with business stakeholders, data analysts, and product owners to translate functional and analytical requirements into effective Pega solutions. Build and configure case management solutions, including case lifecycles, SLAs, routing, approvals, and exception handling. Develop and manage Pega rules, data pages, decision tables, and integrations …/Experience Strong hands-on experience in Pega Platform with proven delivery of end-to-end Pega applications in enterprise environments. Expertise in Pega Case Management includes lifecycle design, stages, steps, SLAs, approvals, and exception handling. Sound knowledge of Pega architecture and rule resolution, including class structure, rulesets ...

will be responsible for the delivery of application development to that help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business and you will have a lot of autonomy in the role. Experience required: Development … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm wide packages ...

Lead Consultant to deliver on an HR project for an initial 12-week period, the engagement is to implement: • Core HRSD Setup • HR Case Management • Agent Workspace for HR Case Management • Employee Center • HR Services • HR Knowledge Management • Integration with Dynamics365HR The project will require ...

currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Development Manager, and seven other developers and where necessary third parties, in particular Access Legal … Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes. Excellent organisation and time management skills. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business. ...

Document current (“as-is”) processes, capturing all relevant activities, decision points, and outcomes Design improved (“to-be”) processes with measurable enhancements, aligned with Pega case management best practices Ensure all solution components are fully documented, including relevant diagrams and technical details Guarantee that all deliverables pass quality assurance … cases About The Candidate: Requirements Minimum of 5 years’ experience as a Pega Business Architect, delivering solutions in enterprise environments Deep understanding of Pega case management, DCO (Direct Capture of Objectives), and BPM principles Strong background in process modelling, stakeholder engagement, and requirements gathering Familiarity with WCAG accessibility ...

working. You will be responsible for the delivery of application development to help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business, and you will have a lot of autonomy in the role. Experience required … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages ...

performance Collaborate in Agile teams, translating business requirements into technical solutions Technical Skills Pega Platform Strong hands-on experience with Pega PRPC (8.x preferred) Case management, workflows, UI design, and data modelling Java/Backend Strong Java Core & J2EE expertise OOP principles Middleware integrations (Hazelcast IMDG, caching) Front ...

firm systems and processes. Gather learner feedback following training sessions and support evaluation activity. Maintain accurate training records, attendance, and compliance within the Learning Management System (LMS). Take part in regular development conversations, training, and mentoring to build training capability and technical knowledge. Person Specification: Key Skills & Attributes … support, admin, or IT role) is desirable. Good working knowledge of Microsoft 365 applications (Outlook, Word, Excel, Teams) is essential. Experience using or supporting case management systems (Proclaim) is desirable but not required. Exposure to eLearning tools (e.g. Rise 360, Camtasia) is desirable but training will be provided. ...

communication skills. Excellent knowledge in SDLC, agile and other implementation methodologies. Pega implementation methodology knowledge. Must be knowledgeable on ECS, Situational Layer Cake and Case Management Able to execute the Architectural Design and implementation Should be able to support CoE activities Should be able to support estimates ...

systems to high standards, on budget and on time. Key Responsibilities and Duties Diagnose and repair faults in systems at customer sites, using remote management tools when applicable and attend in person to solve if unable to fix remotely. You will ensure the final solutions maintain and/… ability to correspond with a wide variety of people, such as trades persons, executives, and designers. High level of computer literacy, including experience with case management systems and meticulous attention to detail in record-keeping. Able to carry out tasks that may involve lifting and moving equipment, with ...

Product Manager/Product Owner for Salesforce, supported by relevant Salesforce certifications across core products. * Deep, hands-on expertise in Salesforce Service Cloud, including case management, omni-channel service, automation, reporting, and customer experience optimisation. * A strong working knowledge of the wider Salesforce ecosystem, including Sales Cloud, Marketing ...

understanding of software testing principles and methodologies: Includes knowledge of SDLC, STLC, Agile, and various testing types (functional, regression, integration, unit, system). Test Case Management: Proficient in designing test cases, executing tests, identifying defects, and verifying fixes. Knowledge of agile practices: Understanding of agile principles and experience … CloudWatch) in test environments. SQL Expertise: Validating data and back-end testing using SQL; writing complex queries for functional/integration testing. Defect Management: Tracking, prioritizing, reporting bugs, and root cause analysis. Quality Assurance: Promoting quality standards and contributing to a culture of quality across teams. Collaboration Tools: Familiar ...

understanding of software testing principles and methodologies: Includes knowledge of SDLC, STLC, Agile, and various testing types (functional, regression, integration, unit, system). Test Case Management: Proficient in designing test cases, executing tests, identifying defects, and verifying fixes. Knowledge of agile practices : Understanding of agile principles and experience … CloudWatch) in test environments. SQL Expertise: Validating data and back-end testing using SQL; writing complex queries for functional/integration testing. Defect Management: Tracking, prioritizing, reporting bugs, and root cause analysis. Quality Assurance: Promoting quality standards and contributing to a culture of quality across teams. Collaboration Tools: Familiar ...

looking for a skilled business analyst who has worked in the legal sector previously, ideally with experience of working with/developing Proclaim legal case management software. Hybrid working Strong salary dependent on experience Interesting and varied projects The role will involve providing the link between stakeholders ...

your career, to move in to a role where you will be given more responsibility and the chance to also work on the Proclaim case management system. This is a hands on tech support role rather than a servie desk or helpdesk position, so we are looking ...