26 to 31 of 31 Case Management Jobs in the South East

uptime, response-time, and service-level metrics.Improve mean time to repair and reduce avoidable customer downtime.Oversee installations, preventative maintenance, break/fix, escalation, and case-management processes.Ensure customers successfully adopt ONI applications and workflows and receive appropriate applications support.Identify customers at risk and coordinate cross-functional recovery plans.Identify … scientific instrumentation or a related technical market.Demonstrated people leadership and experience managing distributed technical teams.Experience managing service economics, renewals, and customer experience.Strong operational, escalation-management, and cross-functional leadership skills.Ability to build scalable processes in a growing installed-base environment.At ONI, we understand that a fulfilling career involves more ...

hybrid (three days in the office, two remote) Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the business ...

hybrid (three days in the office, two remote) Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the business ...

Strong Data Architecture and Data Modelling background Fintech background Excellent conceptual and logical data modelling experience Experience designing data structures supporting operational workflows/case management Strong understanding of business requirements and the ability to translate them into scalable data models Modern event-driven architecture experience Strong stakeholder ...

hybrid (three days in the office, two remote) Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the busines ...

managers and theater leaders – owning their operational requests end to end, from quota and territory setup to Salesforce account ownership, commissions crediting questions and case resolution. This is a hands-on, customer-service-first role for someone who thrives in ambiguity, takes ownership, and solves problems proactively before they … contact for international channel sales teams and leaders. Manage and resolve Channel Operations requests through Salesforce from intake to completion. Coordinate quota planning, territory management, and account ownership activities. Maintain accurate partner, account, and coverage data within Salesforce. Monitor channel performance metrics including revenue, pipeline, and quota attainment. Develop ...