1 to 25 of 30 Case Management Jobs in the Midlands

have three direct reports in the form of Team Managers at each office location for High Wycombe, Hemel Hempstead and Livingston, with direct line management responsibility for the full team at the Castle Donington office, acting as Team Manager for this team. Overall team size is approximately 25 roles. … approach to leading a mixture of direct reports team members and departmental managers, finding the right balance to support the differing day to day management needs and priorities of both. Your role will be to lead, mentor, and inspire a team the technical support professionals, fostering a collaborative and … to create new workflows for our customer technical support and returns processes. Managing who has access to what kind of technical support and employing case management principles to work our way right through from the issue being raised to resolution, taking the customer on a positive and efficient More ❯

have three direct reports in the form of Team Managers at each office location for High Wycombe, Hemel Hempstead and Livingston, with direct line management responsibility for the full team at the Castle Donington office, acting as Team Manager for this team. Overall team size is approximately 25 roles. … approach to leading a mixture of direct reports team members and departmental managers, finding the right balance to support the differing day to day management needs and priorities of both. Your role will be to lead, mentor, and inspire a team the technical support professionals, fostering a collaborative and … to create new workflows for our customer technical support and returns processes. Managing who has access to what kind of technical support and employing case management principles to work our way right through from the issue being raised to resolution, taking the customer on a positive and efficient More ❯

Benefits Information Benefits As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to … . ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic … s Degree required. Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred. At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred. Bilingual English/ More ❯

in maintaining and enhancing their Business Intelligence solutions and automated tools. You will work with Customer Service, Finance, HR, and divisions to generate valuable management information Client Details Large Government Body Description This Large Government Body are looking for a Business Intelligence Developer to play a crucial role in … maintaining and enhancing their Business Intelligence solutions and automated tools. You will work with Customer Service, Finance, HR, and divisions to generate valuable management information. Collaborating with a diverse team of technical and data specialists, you will improve reporting capabilities and ensure thorough documentation of any changes to reporting … solutions. Your role will be vital in developing and delivering accurate, reliable, and effective management information to support the organisation's needs. The role is Hybrid with 20% of a working month based in the office either in Leeds, Birmingham or Cardiff Key Responsibilities: · You will be an authoritative More ❯

in maintaining and enhancing their Business Intelligence solutions and automated tools. You will work with Customer Service, Finance, HR, and divisions to generate valuable management information. Collaborating with a diverse team of technical and data specialists, you will improve reporting capabilities and ensure thorough documentation of any changes to … reporting solutions. Your role will be vital in developing and delivering accurate, reliable, and effective management information to support the organisation's needs. The role is Hybrid with 20% of a working month based in the office either in Leeds, Birmingham or Cardiff. Key Responsibilities: You will be an … captured prior to analysis and development. Lead in the design and support of robust routines for the production and delivery of reliable, accurate, agreed Management Information from key systems (case management, telephony, finance and HR). Assess requirements, design solutions, document models, and deliver ETL solutions using More ❯

and Wintel systems, Fortinet networking, Azure cloud environments, Postgres and SQL databases, and Dell EMC Power store storage solutions. Implement and uphold ITIL service management frameworks, ensuring optimal performance and service delivery. Guide the deployment and maintenance of legal-specific systems, including Case Management and Practice Management … legal environment. The ideal individual will possess: Extensive knowledge and technical expertise in IT infrastructure and systems as listed above. Proficiency in ITIL service management frameworks and a proven ability to drive service excellence. A keen understanding of the unique technological needs of the legal industry. Exceptional organisational skills More ❯

and Wintel systems, Fortinet networking, Azure cloud environments, Postgres and SQL databases, and Dell EMC Power store storage solutions. Implement and uphold ITIL service management frameworks, ensuring optimal performance and service delivery. Guide the deployment and maintenance of legal-specific systems, including Case Management and Practice Management … legal environment. The ideal individual will possess: Extensive knowledge and technical expertise in IT infrastructure and systems as listed above. Proficiency in ITIL service management frameworks and a proven ability to drive service excellence. A keen understanding of the unique technological needs of the legal industry. Exceptional organisational skills More ❯

earner efficiency and experience. You will also play an important role in the implementation of our five-year IT strategy. Role and Responsibilities Operational Management System Performance - Ensure all IT systems are reliable, secure, and optimised for performance. Service Delivery - Lead IT support functions to ensure the timely resolution … and support staff. Stakeholder Engagement - Collaborate with internal stakeholders of varying seniority to understand business needs and ensure IT services meet their requirements. Supplier Management - Develop and manage relationships with external IT suppliers and service providers, ensuring the firm receives high-quality services. Governance and Security Compliance - Ensure IT … operations comply with industry regulations, including GDPR and SRA guidelines. Risk Management - Identify and mitigate risks related to IT systems, including processes. Policies - Develop and enforce IT policies and procedures to standardise practices across the firm. Innovation and Strategy Continuous Improvement - Seek opportunities to enhance IT operations, leveraging technology More ❯

. 10+ years of total IT experience with at least 5+ years of experience as a Pega LSA . Deep expertise in Pega PRPC , Case Management, Decisioning, Integration frameworks, and UI development. Strong experience with Pega BPM tools, including App Studio, Dev Studio, and Admin Studio. Hands-on More ❯

. 10+ years of total IT experience with at least 5+ years of experience as a Pega LSA . Deep expertise in Pega PRPC , Case Management, Decisioning, Integration frameworks, and UI development. Strong experience with Pega BPM tools, including App Studio, Dev Studio, and Admin Studio. Hands-on More ❯

. 10+ years of total IT experience with at least 5+ years of experience as a Pega LSA . Deep expertise in Pega PRPC , Case Management, Decisioning, Integration frameworks, and UI development. Strong experience with Pega BPM tools, including App Studio, Dev Studio, and Admin Studio. Hands-on More ❯

. 10+ years of total IT experience with at least 5+ years of experience as a Pega LSA . Deep expertise in Pega PRPC , Case Management, Decisioning, Integration frameworks, and UI development. Strong experience with Pega BPM tools, including App Studio, Dev Studio, and Admin Studio. Hands-on More ❯

. 10+ years of total IT experience with at least 5+ years of experience as a Pega LSA . Deep expertise in Pega PRPC , Case Management, Decisioning, Integration frameworks, and UI development. Strong experience with Pega BPM tools, including App Studio, Dev Studio, and Admin Studio. Hands-on More ❯

. 10+ years of total IT experience with at least 5+ years of experience as a Pega LSA . Deep expertise in Pega PRPC , Case Management, Decisioning, Integration frameworks, and UI development. Strong experience with Pega BPM tools, including App Studio, Dev Studio, and Admin Studio. Hands-on More ❯

. 10+ years of total IT experience with at least 5+ years of experience as a Pega LSA . Deep expertise in Pega PRPC , Case Management, Decisioning, Integration frameworks, and UI development. Strong experience with Pega BPM tools, including App Studio, Dev Studio, and Admin Studio. Hands-on More ❯

. 10+ years of total IT experience with at least 5+ years of experience as a Pega LSA . Deep expertise in Pega PRPC , Case Management, Decisioning, Integration frameworks, and UI development. Strong experience with Pega BPM tools, including App Studio, Dev Studio, and Admin Studio. Hands-on More ❯

. 10+ years of total IT experience with at least 5+ years of experience as a Pega LSA . Deep expertise in Pega PRPC , Case Management, Decisioning, Integration frameworks, and UI development. Strong experience with Pega BPM tools, including App Studio, Dev Studio, and Admin Studio. Hands-on More ❯

. 10+ years of total IT experience with at least 5+ years of experience as a Pega LSA . Deep expertise in Pega PRPC , Case Management, Decisioning, Integration frameworks, and UI development. Strong experience with Pega BPM tools, including App Studio, Dev Studio, and Admin Studio. Hands-on More ❯

. 10+ years of total IT experience with at least 5+ years of experience as a Pega LSA . Deep expertise in Pega PRPC , Case Management, Decisioning, Integration frameworks, and UI development. Strong experience with Pega BPM tools, including App Studio, Dev Studio, and Admin Studio. Hands-on More ❯

. 10+ years of total IT experience with at least 5+ years of experience as a Pega LSA . Deep expertise in Pega PRPC , Case Management, Decisioning, Integration frameworks, and UI development. Strong experience with Pega BPM tools, including App Studio, Dev Studio, and Admin Studio. Hands-on More ❯

. 10+ years of total IT experience with at least 5+ years of experience as a Pega LSA . Deep expertise in Pega PRPC , Case Management, Decisioning, Integration frameworks, and UI development. Strong experience with Pega BPM tools, including App Studio, Dev Studio, and Admin Studio. Hands-on More ❯

. 10+ years of total IT experience with at least 5+ years of experience as a Pega LSA . Deep expertise in Pega PRPC , Case Management, Decisioning, Integration frameworks, and UI development. Strong experience with Pega BPM tools, including App Studio, Dev Studio, and Admin Studio. Hands-on More ❯

. 10+ years of total IT experience with at least 5+ years of experience as a Pega LSA . Deep expertise in Pega PRPC , Case Management, Decisioning, Integration frameworks, and UI development. Strong experience with Pega BPM tools, including App Studio, Dev Studio, and Admin Studio. Hands-on More ❯

Quote/Order/Invoice) Marketing and campaigns Awareness of add-ons e.g. Click Dimensions/MailChimp/Microsoft Dynamics Marketing). Service and Case management including SLAs and Entitlements. Custom ISV/xRM solutions using Dynamics 365 & Power Platform. Dynamics 365/CRM Customisation and configuration including More ❯

Do you thrive in a role that blends leadership, casework, and strategy? We are looking for Casework Services Manager to lead a team of Case Officers and Coordinators, ensuring they provide high-quality, person-centred advice and support. You'll oversee case management, maintain quality assurance, and … to ensure beneficiaries receive the best possible support. You'll oversee caseloads, identify trends, and contribute to national planning while ensuring high standards through case reviews and audits. Managing area budgets and financial approvals will also be a key part of your role, alongside leading and developing a dedicated … team of Case Officers. What You Will Bring: Proven experience in a customer-focused environment Understanding of safeguarding and supporting vulnerable adults Knowledge of the UK benefits system Strong ability to provide advice and guidance You will be contracted to your home address. You will be expected to work More ❯