1 to 25 of 32 Case Management Jobs in the South East

MUST HAVE CASE MANAGEMENT SYSTEM EXPERIENCE We are seeking an experienced Project Manager to lead the delivery of complex case management system implementations across our network of global law firm clients. You will play a pivotal role in transforming the way international legal practices manage workflows, matters, and client services by deploying cutting-edge technology solutions. … Key Responsibilities Plan, manage, and deliver end-to-end case management system projects (requirements gathering, vendor engagement, design, testing, training, go-live, and post-implementation support). Partner with global stakeholders including Partners, IT, Risk, Compliance, and Knowledge teams to ensure alignment and adoption. Manage project governance, budgets, and timelines, escalating risks/issues where required. Oversee change … management and user adoption strategies, ensuring minimal disruption to fee earners and support staff. Collaborate with third-party vendors and internal technical teams to configure, test, and integrate solutions. Produce high-quality project documentation and status reports for executive stakeholders. About You Proven track record as a Project Manager within a professional services or legal environment. Hands-on experience More ❯

Project Manager (Case/Matter Management - Global Rollout) Location: London (2 days in office/3 days remote - flexible hybrid working) Salary: Circa £120,000 + benefits About the Role My client, in the Legal sector are embarking on a significant global transformation programme, moving from a home-built CRM and matter management system to ShareDo, a … modern work and case management platform. This role will be central to the successful global rollout, starting in the UK and then extending across the US and APAC regions. We are seeking a highly methodical, delivery-focused Project Manager with experience leading large-scale technology deployments within a law firm or professional services environment. This is a unique … and future digital strategy. This project is anticipated to last 2-3 years, with wider projects lined up across the firm. Key Responsibilities Lead the end-to-end project management of the ShareDo deployment across the firm, from UK rollout to international implementation. Drive delivery through structured project governance, ensuring scope, budget, timelines, and quality are met. (Success will More ❯

Project Manager (Case/Matter Management – Global Rollout) Location: London (2 days in office/3 days remote – flexible hybrid working) Salary: Circa £120,000 + benefits (Open to long term contract basis) About the Role Our client, in the Legal sector are embarking on a significant global transformation programme, moving from a home-built CRM and matter … management system to ShareDo, a modern work and case management platform. This role will be central to the successful global rollout, starting in the UK and then extending across the US and APAC regions. We are looking for somebody with vast experience in implementing case management systems (ideally Sharedo) across a number of law firms. … digital strategy. This project is anticipated to last 2-3 years, with wider projects lined up across the firm. We are ideally looking for an experience PM with Matter Management Deployment experience. Key Responsibilities Lead the end-to-end project management of the ShareDo deployment across the firm, from UK rollout to international implementation. Drive delivery through structured More ❯

Project Manager (Case/Matter Management – Global Rollout) Location: London (2 days in office/3 days remote – flexible hybrid working) Salary: Circa £120,000 + benefits (Open to long term contract basis) About the Role Our client, in the Legal sector are embarking on a significant global transformation programme, moving from a home-built CRM and matter … management system to ShareDo, a modern work and case management platform. This role will be central to the successful global rollout, starting in the UK and then extending across the US and APAC regions. We are looking for somebody with vast experience in implementing case management systems (ideally Sharedo) across a number of law firms. … digital strategy. This project is anticipated to last 2-3 years, with wider projects lined up across the firm. We are ideally looking for an experience PM with Matter Management Deployment experience. Key Responsibilities Lead the end-to-end project management of the ShareDo deployment across the firm, from UK rollout to international implementation. Drive delivery through structured More ❯

Project Manager (Case/Matter Management – Global Rollout) Location: London (2 days in office/3 days remote – flexible hybrid working) Salary: Circa £120,000 + benefits (Open to long term contract basis) About the Role Our client, in the Legal sector are embarking on a significant global transformation programme, moving from a home-built CRM and matter … management system to ShareDo, a modern work and case management platform. This role will be central to the successful global rollout, starting in the UK and then extending across the US and APAC regions. We are looking for somebody with vast experience in implementing case management systems (ideally Sharedo) across a number of law firms. … digital strategy. This project is anticipated to last 2-3 years, with wider projects lined up across the firm. We are ideally looking for an experience PM with Matter Management Deployment experience. Key Responsibilities Lead the end-to-end project management of the ShareDo deployment across the firm, from UK rollout to international implementation. Drive delivery through structured More ❯

Senior Case Management Developer UK-based (99% hybrid working - work from anywhere in the UK) Up to £65,000 + excellent benefits 36-month Fixed-Term Contract Are you a specialist in legal tech or case management platforms looking for your next big challenge? This is a rare opportunity to join a highly regarded digital and More ❯

resolve hardware and software issues on desktops, laptops, printers, and other peripherals. Assist with setup, configuration, and maintenance of IT equipment and systems specific to legal practice, such as case management software and document management systems Bachelor’s degree in Computer Science, Information Technology, or related field preferred. Relevant certifications such as Microsoft Certified Professional (MCP), or … similar are advantageous. Experience with a range of operating systems including Windows and macOS Familiarity with ITIL or similar incident management frameworks. Experience with remote desktop applications and help desk software. Knowledge of legal-specific software and systems such as case management, document management, and time recording software. Understanding of data protection regulations and confidentiality in More ❯

Head of Business Systems & IT – Leading Law Firm A leading law firm is seeking a senior IT leader to drive the strategy, management, and evolution of its internal business systems and IT infrastructure. This role blends hands-on delivery with strategic oversight, ideal for someone who can align technology with business goals in a professional services environment. Key Responsibilities … Lead the technology roadmap for practice management, document management, and case management systems. Oversee system integrations, workflow automation, and data interoperability across platforms. Manage IT infrastructure, devices, Microsoft 365, and SaaS applications, ensuring reliability and security. Ensure compliance with GDPR, ISO 27001, and regulatory standards; support audits and risk management. Drive IT projects, change requests, and … delivery. Lead a small, high-performing team, providing mentorship and fostering a culture of ownership and continuous improvement. Essential Skills & Experience: 5+ years in IT leadership or enterprise systems management, ideally in law firms or professional services. Hands-on experience with practice management, ERP, or CRM platforms. Strong knowledge of IT infrastructure, SaaS platforms, and device management. Familiarity More ❯

will include: Evaluate emerging technologies to enhance the firms operational efficiency and security. Manage the IT budget, ensuring cost-effective solutions without compromising quality. Maintain and support the Firms case management system: Partner for Windows (Tikit). Ensure the availability, integrity, and performance of all IT systems, networks, and software. Oversee regular system licences, upgrades and backups. Provide … Skills & Qualifications: Proven experience as an IT Manager or similar role within a professional services or legal environment. Strong knowledge of Partner for Windows (Tikit) or other legal practice case management systems. Solid understanding of networks, servers, cloud solutions, and cybersecurity protocols. Excellent troubleshooting, communication, and project management skills. Ability to translate complex technical concepts into clear More ❯

checking Anti-Money Laundering documentation Submitting registrations and dealing with Land Registry requisitions General administration duties Attending Property Department meetings and firmwide meetings Proficient use of the firm's case management system Acting as first point of contact for incoming calls About You Essential Skills & Experience: Ideally, a minimum of 2 years' experience working in a Residential Conveyancing … skills Organised with excellent attention to detail Ability to be a team player and support others in a busy environment Good working knowledge of Microsoft Word, Windows, Outlook, and case management systems Benefits Competitive salary with annual reviews Holiday buy and sell scheme (upon successful completion of probation) Employee assistance programme (for employees and immediate family) Death in More ❯

exciting opportunities for talented individuals with ambition and drive to join our team and help shape our future. The Role We're rolling out Project Drive, our cutting-edge case management and collaboration platform, across the group. To make this rollout a success, we're looking for a confident and experienced IT Trainer to join our team on … with the ability to engage diverse audiences A collaborative, team-focused approach with a proactive attitude Talent for translating complex technical features into clear, user-friendly guidance Familiarity with case management platforms and legal systems such as iManage or SharePoint is advantageous Why Join Lawfront? You'll play a pivotal role in a major digital transformation, helping shape More ❯

exciting opportunities for talented individuals with ambition and drive to join our team and help shape our future. The Role We’re rolling out Project Drive, our cutting-edge case management and collaboration platform, across the group. To make this rollout a success, we’re looking for a confident and experienced IT Trainer to join our team on … with the ability to engage diverse audiences A collaborative, team-focused approach with a proactive attitude Talent for translating complex technical features into clear, user-friendly guidance Familiarity with case management platforms and legal systems such as iManage or SharePoint is advantageous Why Join Lawfront? You’ll play a pivotal role in a major digital transformation, helping shape More ❯

the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data … a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP … to confidently present webinars, training courses and seminar presentations. Ability to conduct research into telecommunications issues and products. Ability to communicate with all levels of the business Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives Must be free to work in the UK with no restrictions of Visas and work More ❯

the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data … a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP … to confidently present webinars, training courses and seminar presentations. Ability to conduct research into telecommunications issues and products. Ability to communicate with all levels of the business Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives Must be free to work in the UK with no restrictions of Visas and work More ❯

the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data … a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP … to confidently present webinars, training courses and seminar presentations. Ability to conduct research into telecommunications issues and products. Ability to communicate with all levels of the business Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives Must be free to work in the UK with no restrictions of Visas and work More ❯

environment that integrates with the wider organisation and creates an environment that enable the delivery of real value. Experience delivering BPR or Service Design to improve CRM flows or Case Management would be an advantage.This is an opportunity to work in a role that will make a real difference. Being a key element in creating an integrated business … environment that integrates with the wider organisation and creates an environment that enable the delivery of real value. Experience delivering BPR or Service Design to improve CRM flows or Case Management would be an advantage.This is an opportunity to work in a role that will make a real difference. Being a key element in creating an integrated business More ❯

environment that integrates with the wider organisation and creates an environment that enable the delivery of real value. Experience delivering BPR or Service Design to improve CRM flows or Case Management would be an advantage. This is an opportunity to work in a role that will make a real difference. Being a key element in creating an integrated … environment that integrates with the wider organisation and creates an environment that enable the delivery of real value. Experience delivering BPR or Service Design to improve CRM flows or Case Management would be an advantage. This is an opportunity to work in a role that will make a real difference. Being a key element in creating an integrated More ❯

Senior Applications Specialist - Central London (Hybrid) - Up to £65K Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Are you an experienced Applications Specialist with a good background in the legal sector? A reputable law firm, is seeking a Senior Applications Specialist to join their applications team in Central London and … to come into the office twice a week. The Senior Applications Specialist will act as the subject matter expert for a suite of core legal and business applications (document management, finance, and case management systems). Key Skills the Senior Applications Specialist will have: Proficient experience with Aderant Technologies Excellent experience with SharePoint, Office 365, SQL and … career within a prestigious law firm, please send your CV to peter.hutchins @ circlerecruitment.com. Apply now! Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role More ❯

ROLE DESCRIPTION Senior IT Support Analyst Contract: Full-time, permanent, 35 hours per week (on-site) Location: 30 Bedford Square, London, WC1B 3EE Reports to: Director of IT Service Management Salary: £48,500 per annum BrandEd BrandEd partners with prestigious companies to deliver relevant, experiential learning programs taught by industry experts from the world’s best brands. The BrandEd … college to master’s degrees with campuses in New York, London, Madrid and Online, and partnerships in Seoul and Beijing. Job Purpose Reporting to the Director of IT Service Management, the Senior IT Support Analyst is a key member of the Global IT Service Management team and will take a lead role in all aspects of IT support … the individual will also be expected to perform all the necessary duties which are customarily performed by a person holding this position, and other duties may be assigned: Team Management Line manage team members and supervise the daily operations of the London IT Service Desk, ensuring the effective delivery of technical support. Key responsibilities include workload distribution, providing guidance More ❯

a British passport About the Role: We are looking for a Dynamics 365 Implementation Lead for a global brand to lead the rollout of Microsoft Dynamics 365 Customer Service (Case Management and Customer Insights) and Contact Centre across our EMEA and APAC businesses . You will play a key role in integrating CRM with existing systems, including D365 … and ongoing support to drive adoption Monitor CRM adoption, performance metrics, and user feedback for continuous improvement Ensure data integrity and compliance with regulations such as GDPR Support change management initiatives and internal communications What We’re Looking For: Proven experience implementing Microsoft Dynamics 365 Customer Service/Contact Centre Experience integrating CRM with ERP (D365 F&O) and … eCommerce platforms (Salesforce Commerce Cloud preferred) Strong project management and stakeholder communication skills Understanding of CRM strategy, customer lifecycle management, and data governance Proactive, self-starting mentality with the ability to drive complex projects independently Bonus: Experience with Power Platform, Azure services, or customer analytics Why Join : Hybrid working with office-based days in Uxbridge Salary More ❯

Job Summary The Product Owner-Financial Crime (KYC & AML) is accountable for defining the product vision, roadmap, and backlog across financial crime compliance domains. The scope spans customer lifecycle management (KYC, CDD/EDD, onboarding, periodic reviews) and AML activities (transaction monitoring, sanctions screening, suspicious activity reporting, case management). The PO partners with compliance SMEs, architects … Foster collaboration across compliance SMEs, technology teams, and delivery squads. Promote Agile ways of working in Financial Crime transformation. Coach squads on embedding compliance effectively within digital journeys. Risk Management Identify and escalate risks related to data quality, system performance, regulatory gaps, and platform integration. Ensure backlog features align with client risk frameworks and contribute to regulatory readiness. Governance … solution options for Financial Crime initiatives. Coordinate with vendor and platform partners (e.g., Pega CLM/KYC, Actimize, Fircosoft, Fenergo, Mantas) for roadmap alignment and issue resolution. Support change management, training, and release readiness for business and operations teams. Monitor regulatory developments and industry best practices, feeding impacts into backlog and roadmap. Promote data stewardship and reference data improvements More ❯

Job Summary The Product Owner-Financial Crime (KYC & AML) is accountable for defining the product vision, roadmap, and backlog across financial crime compliance domains. The scope spans customer lifecycle management (KYC, CDD/EDD, onboarding, periodic reviews) and AML activities (transaction monitoring, sanctions screening, suspicious activity reporting, case management). The PO partners with compliance SMEs, architects … Foster collaboration across compliance SMEs, technology teams, and delivery squads. Promote Agile ways of working in Financial Crime transformation. Coach squads on embedding compliance effectively within digital journeys. Risk Management Identify and escalate risks related to data quality, system performance, regulatory gaps, and platform integration. Ensure backlog features align with client risk frameworks and contribute to regulatory readiness. Governance … solution options for Financial Crime initiatives. Coordinate with vendor and platform partners (e.g., Pega CLM/KYC, Actimize, Fircosoft, Fenergo, Mantas) for roadmap alignment and issue resolution. Support change management, training, and release readiness for business and operations teams. Monitor regulatory developments and industry best practices, feeding impacts into backlog and roadmap. Promote data stewardship and reference data improvements More ❯

Job Summary The Product Owner-Financial Crime (KYC & AML) is accountable for defining the product vision, roadmap, and backlog across financial crime compliance domains. The scope spans customer lifecycle management (KYC, CDD/EDD, onboarding, periodic reviews) and AML activities (transaction monitoring, sanctions screening, suspicious activity reporting, case management). The PO partners with compliance SMEs, architects … Foster collaboration across compliance SMEs, technology teams, and delivery squads. Promote Agile ways of working in Financial Crime transformation. Coach squads on embedding compliance effectively within digital journeys. Risk Management Identify and escalate risks related to data quality, system performance, regulatory gaps, and platform integration. Ensure backlog features align with client risk frameworks and contribute to regulatory readiness. Governance … solution options for Financial Crime initiatives. Coordinate with vendor and platform partners (e.g., Pega CLM/KYC, Actimize, Fircosoft, Fenergo, Mantas) for roadmap alignment and issue resolution. Support change management, training, and release readiness for business and operations teams. Monitor regulatory developments and industry best practices, feeding impacts into backlog and roadmap. Promote data stewardship and reference data improvements More ❯

As a Senior Consultant in Unit 42 you will have the opportunity to work across a number of proactive cyber security domains including Cloud Security, Security Operations, Cyber Risk Management and Artificial Intelligence in cyber security. We are seeking an individual who is passionate about cyber security, curious with a demonstrated track record of continuous learning, and has the … work to address the challenges associated with today’s cyber threat landscape. Your Impact SOC Advisory 4+ years of consulting experience in SOC, security engineering, SIEM administration, and incident management and demonstrated success with serving large, multinational organisations in designing and implementing an organisation’s security operations program, organisational structures, and capabilities Possess a deep technical knowledge in Security … Incident and Event Management (SIEM) platforms, Security Orchestration and Response (SOAR) technologies, Endpoint Protection and Response/Next Gen Protection and Response (EDR/XDR) tools, Next GenFirewalls, Threat Intelligence and Hunting platforms Defensive Security Skills (desired) Experience in security operations design, engineering and/or analysis and investigations, ideally in complex environments, with security event correlations across a More ❯

As a Senior Consultant in Unit 42 you will have the opportunity to work across a number of proactive cyber security domains including Cloud Security, Security Operations, Cyber Risk Management and Artificial Intelligence in cyber security. We are seeking an individual who is passionate about cyber security, curious with a demonstrated track record of continuous learning, and has the … work to address the challenges associated with today’s cyber threat landscape. Your Impact SOC Advisory 4+ years of consulting experience in SOC, security engineering, SIEM administration, and incident management and demonstrated success with serving large, multinational organisations in designing and implementing an organisation’s security operations program, organisational structures, and capabilities Possess a deep technical knowledge in Security … Incident and Event Management (SIEM) platforms, Security Orchestration and Response (SOAR) technologies, Endpoint Protection and Response/Next Gen Protection and Response (EDR/XDR) tools, Next GenFirewalls, Threat Intelligence and Hunting platforms Defensive Security Skills (desired) Experience in security operations design, engineering and/or analysis and investigations, ideally in complex environments, with security event correlations across a More ❯