23 of 23 Change Management Jobs in the North East

normal service operations. It also involves overseeing the Service Desk and Desktop Support teams, and managing software, hardware, and access control systems within the organisation. Responsibilities include owning the change management process and ensuring adherence to ITIL principles for release, deployment, and change control. The role requires collaboration across the IM&T Leadership Team to ensure robust … incident and problem management processes from tier 1 to tier 3. Key Responsibilities: Oversee daily operations of the IM&T Service Desk Manage team performance Monitor system performance Train, coach, and develop staff Communicate during high-severity IT outages Govern the release/change management process Identify and pursue service improvement initiatives Handle complaints, suggestions, and compliments … Essential Qualifications: Bachelor's degree in IT, Computer Science, or related field ITIL Foundation Desirable Qualifications: ITIL Practitioner in relevant competencies Essential Experience: Minimum 5 years in IT service management At least 2 years in a supervisory or managerial role Desirable Experience: Experience in IT service management within a regulated or healthcare environment Experience managing IT projects Essential More ❯

We are looking for a highly organised and proactive Change & Project Coordinator to join our Project Management Office (PMO) . This pivotal role is responsible for overseeing the end-to-end management of change requests, ensuring smooth transitions from change assessment to project delivery, and providing operational support to Project Managers across a variety of … initiatives. Acting as a bridge between change governance and project execution, you will ensure that all submitted change requests are robust, actionable, and properly transitioned into projects when required. You will manage approval processes, support project resourcing and scheduling, monitor risks, and contribute to continuous improvement through post-project evaluation and reporting. Your work will play a key … role in maintaining operational efficiency, risk mitigation, and organisational responsiveness to change. Key Responsibilities Change Governance and Lifecycle Management Change Advisory Board (CAB) Facilitation Change-to-Project Transition Project Manager Workload Oversight Pipeline Management and Project Readiness Risk Coordination and Escalation Operational Support for Project Managers Project Completion and QA Feedback Loop Reporting and Record More ❯

contract to a key public sector customer. North solutions range from basic systems to fully integrated solutions bringing together CCTV, Access Control, Fire, Intruder, and BMS into a single management console. The successful applicant will be responsible for planning, organizing, managing, and executing the project achieving successful outcomes for our customers. The ideal applicant will have proven experience as … plan, execute, and finalise projects according to strict deadlines and within budget, with a focus on quality and safety. Define project scope, goals, and deliverables in collaboration with senior management and stakeholders. Develop and manage detailed project plans, schedules, and work breakdown structures. Oversee all project phases from initial design and procurement through to installation, commissioning, testing, and final … legislation. Maintain and manage the digital "Golden Thread" of information in SharePoint and SafetyCulture, ensuring accurate and up-to-date documentation is available at all times. Structural & Fire Safety Management: Manage and mitigate risks associated with core drilling through risers, ensuring structural integrity is maintained and documented. Oversee the implementation of robust and compliant fire stopping solutions following any More ❯

online GP and mental health counselling service, Boost your learning and growth through access to a Talent Library with over 800 courses, covering subjects from business skills to project management essentials, A warm and welcoming team environment, Development and a chance to build a rewarding career. Some of your key responsibilities would be : Resolve process and systems problems and … deliver requests for change, Quantify opportunities for improvement from process and IS solutions changes, Analyse As-Is processes in conjunction with business users, Develop and maintain To-Be processes, functional requirements, data integrations, and non-functional requirements in conjunction with business users, suppliers, or customers, Perform options appraisals and recommend appropriate process and software solutions, Direct the work of … and training of, stakeholder and super-user communities, Experience of organising and analysing data to support decision-making, Good research and analytical skills, Understanding of common business processes, Time management and prioritisation skills, Strong communication and influencing skills, both verbal & written, Good analytical/problem-solving skills, High level of attention to detail, Ability to clarify and communicate complex More ❯

implementations and upgrades, and comfortable working within a global environment across different regions and time zones. You will be capable of providing technical guidance, user support, and effective stakeholder management, ensuring the Concur system is optimally configured and maintained. You will be self-motivated, able to work independently, and experienced in engaging with both technical and non-technical stakeholders. … A background in finance systems, process improvement and working within fast-paced, change-driven environments is essential. The Role: This is a key role within the Global Finance team, reporting to the GFSS Lead, with responsibility for the management, support and development of the SAP Concur platform globally. You will take the lead on end-to-end implementations … system configuration and updates Collaborate with internal stakeholders and external vendors to deliver effective solutions Analyse business requirements and design system improvements Maintain detailed system and process documentation Lead change management and testing processes Manage integration requirements with other enterprise systems Contribute to the month-end close process Support audit and compliance efforts Line manage and support the More ❯

technology teams. Accurately record, update and document requests using the IT service desk system.Install and configure new ICT equipment. Managing access to applications and technology systems through effective access management (User Account Management). Maintaining a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner. Willing to attend internal … record, update and document requests using the IT service desk system. To install and configure new ICT equipment. To manage access to applications and technology systems through effective access management (User Account Management). To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner. Be willing to … a number of productive working relationships across the organisation. Analysing, interpreting, and reporting information and knowledge of technical subjects and concepts to influence decisions. Using incident, problem, request and change management processes and systems to support the successful implementation of system enhancements and fault resolutions, in a timely manner. Maintaining an awareness of your own development needs, actively More ❯

robust validation and monitoring frameworks are in place. Promote knowledge sharing, mentoring junior team members and championing a collaborative and innovative culture within the BI function. Ensure compliance with change management and testing standards, safeguarding the integrity of business-critical data. What you'll bring Must-Haves: Proven experience in SQL development and optimisation, ideally within a financial More ❯

ll be responsible for delivering multiple complex concurrent projects that transform the Group's services through IT solutions and process redesign. You'll oversee project mobilisation, delivery, governance, risk, change control, and stakeholder alignment to ensure successful outcomes aligned to strategic goals. Key Responsibilities: Manage and deliver large-scale, complex programmes and projects across multiple workstreams Lead programme mobilisation … planning, risk and change management, ensuring alignment with organisational goals Collaborate with diverse stakeholders and drive cross-functional teams without direct authority Support development and dissemination of PMO policies, standards, and best practices Champion project benefits realisation and customer-focused outcomes What We're Looking For: Proven experience managing multiple large-scale, complex business and IT programmes Ability … to manage multiple projects and interdependencies simultaneously Strong programme and project management skills with a track record of delivering on time, budget, and quality Skilled in stakeholder management, change management, risk identification, and escalation Excellent communication, influencing, and leadership skills Knowledge of project management methodologies and frameworks (end-to-end lifecycle, change impact assessment More ❯

annum (negotiable on experience) plus great benefits including Health Cash Plan Home, a place where you belong This is your chance to make a big impact, leading our strategic change initiatives that support the delivery of our organisational priorities at Home Group. As Project Manager in our Programme Management team, you'll use your expertise in both Waterfall … and Agile Scrum methodologies to deliver change projects, ensuring full stakeholder engagement. It's all about building strong relationships, managing expectations, and playing a key role in supporting change that benefits our customers. Amazing we know! Typical day as Project Manager Leading business change across multiple workstreams using our Project@Home framework. Exciting projects we are currently … deliverables, maintaining these important relationships whilst ensuring expectations are met. Utilise Smartsheet for planning, tracking, automating, and real-time reporting on project progress. Ensuring agile delivery in our Programme Management team, defining processes and managing products effectively. Fancy going home each day knowing that you have helped change our customers lives for the better? Youll do that here More ❯

Client: Nigel Wright have been appointed to support Neptune North with multiple hires into their Newcastle office. Neptune North are a Joint Venture between Oliver Wyman and Rokos Capital Management specialising in providing premium technology consulting services.Neptune North pride themselves on employing and developing the very best talent in the North East. As such, if you are keen on … Manage communications between technical and business teams. Running daily incident review calls Improve operational efficiency, reliability and resilience of systems. Manage business continuity processes. Implement changes and releases, enforcing change management processes, and driving post-change reviews, working with development and testing teams. Skills & Knowledge: Experience working within a global application support team in a fast-paced … be sent some questions hosted by Codility to be completed at a time that suits you. Aptitude Test – The next step is to complete a speed-driven aptitude assessment. Management Interviews – You will meet with members of our Technology Management Team. These will be a combination of technical questions and an assessment of team and cultural fit. Team More ❯

Job summary The HRA is leading the transformation on behalf of our IRAS partners. As Business Change Manager, you'll lead the planning and delivery of business change to support the successful adoption of the new IRAS service. You'll work across a complex stakeholder environment to ensure readiness, drive engagement, and embed change in practice. You … beyond your immediate remit to support joined-up delivery and transformation outcomes. This is an opportunity to work at the heart of public sector digital transformation -- helping to ensure change lands well for the people and organisations who use our services. Interviews will take place week commencing 18 August 2025 Main duties of the job Lead the design and … delivery of structured change interventions to support adoption of new digital services, systems, and processes Engage with internal and external stakeholders to understand the impact of change and plan for successful transition Develop inclusive and targeted change plans for different user groups Work closely with delivery teams, product leads and user experience teams to ensure change More ❯

Our client, an IT Services Provider specialising in software and managed services is looking for an organised Change & Project Coordinator to join their PMO team in Gateshead and support the delivery of key change initiatives across the organisation. This role, situated within the Project Management Office (PMO), encompasses managing changes across software products, business processes, tools, and … technologies. What you will be doing: You will ensure that all change initiatives are effectively assessed, documented, and transitioned into projects when necessary, coordinating their handover to Project Managers (PMs) and ensuring all relevant stakeholders are informed of project commencement. This role involves monitoring Project Managers' workloads, managing project-related risks, and providing support to Project Managers as needed. … Other duties include: Co-ordinating all activities necessary to control, track, and audit changes across the organisation, including software, processes, and tools. Managing change requests and facilitating approvals. Workload reporting. Facilitating the conversion of approved change requests into projects. Ensuring all relevant stakeholders are provided with necessary documentation. Monitoring and reporting on Project Managers' workload distribution and providing More ❯

Our client, an IT Services Provider specialising in software and managed services is looking for an organised Change & Project Coordinator to join their PMO team in Gateshead and support the delivery of key change initiatives across the organisation. This role, situated within the Project Management Office (PMO), encompasses managing changes across software products, business processes, tools, and … technologies. What you will be doing: You will ensure that all change initiatives are effectively assessed, documented, and transitioned into projects when necessary, coordinating their handover to Project Managers (PMs) and ensuring all relevant stakeholders are informed of project commencement. This role involves monitoring Project Managers' workloads, managing project-related risks, and providing support to Project Managers as needed. … Other duties include: Co-ordinating all activities necessary to control, track, and audit changes across the organisation, including software, processes, and tools. Managing change requests and facilitating approvals. Workload reporting. Facilitating the conversion of approved change requests into projects. Ensuring all relevant stakeholders are provided with necessary documentation. Monitoring and reporting on Project Managers' workload distribution and providing More ❯

secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯

secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯

secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯

contract to a key public sector customer. North solutions range from basic systems to fully integrated solutions bringing together CCTV, Access Control, Fire, Intruder, and BMS into a single management console. The successful applicant will be responsible for planning, organizing, managing, and executing the project achieving successful outcomes for our customers. The ideal applicant will have proven experience as … to health and safety best practices. Experience in managing temporary works and site logistics, including compound setup and management. Robust commercial acumen with proven experience in cost control, budget management, and variation/change management. Proficient in risk and opportunity management. Exceptional communication, negotiation, and interpersonal skills, with a proven ability to build rapport, influence stakeholders, and manage … capabilities with experience in managing multi-disciplinary project teams and subcontractors. Highly organised, detail-oriented, and able to manage multiple priorities in a fast-paced environment. Proficiency in project management software (e.g., MS Project) Relevant professional qualifications (e.g., PRINCE2, PMP, APM PMQ) are highly desirable. Recognised Health & Safety qualification (e.g., NEBOSH Construction Certificate, SMSTS) is highly desirable. More ❯

technical issues and provide solutions to high standards. ITIL awareness is highly advantageous , as you will be implementing and managing ITIL best practises to ensure efficient incident, problem and change management. Ensuring compliance with ITIL best practises and continuously improving service delivery. Previous leadership/and hands on management experience is essential as you will be responsible for More ❯

technical issues and provide solutions to high standards. ITIL awareness is highly advantageous , as you will be implementing and managing ITIL best practises to ensure efficient incident, problem and change management. Ensuring compliance with ITIL best practises and continuously improving service delivery. Previous leadership/and hands on management experience is essential as you will be responsible for More ❯

organisational processes through structured skills bootcamp and apprenticeship delivery models. The Trainer will support digital transformation by upskilling individuals to become in-house digital enablers, combining technical expertise with change management, risk mitigation, ethical AI use, and prompt engineering skills. The role includes delivering a blend of face-to-face workshops, online training, hands-on labs, and ongoing … world activities such as Copilot deployment, semantic indexing, data governance, and AI workflow automation. Coach staff in critical skills such as prompt engineering, AI risk mitigation, ethical considerations, and change leadership to ensure responsible, scalable adoption. Align learning delivery with organisational needs, helping teams to build AI adoption roadmaps, configure Microsoft 365 Copilot, and extend functionality using Power Platform More ❯

modules) Deliver projects on time and within budget while maintaining system integrity and user satisfaction Provide internal consultancy on technical configuration and system enhancements Lead system design, testing, and change management activities Support users post-implementation and manage ongoing system improvements Drive multiple process improvement projects as part of a wider global finance transformation Collaborate with stakeholders across … integration requirements Line manage a team member and support month-end close About You: Proven experience leading SAP Concur implementations (including Travel, Expense & Invoice modules) Strong project and stakeholder management skills Excellent analytical, systems, and documentation skills Comfortable working cross-functionally in a global environment Jackson Hogg is delighted to be partnering with a global organisation on the appointment … defined timeframe while consistently delivering best practice configuration and client satisfaction.Provide internal consultancy on the Concur solution to advise on technical configuration changes and system enhancements. Lead on design, change and test phases of projects for Concur, ensuring high quality configuration and setup, that delivers system/process updates without issue or impact to users and processes.Provide leadership on More ❯

/deadlines Managing a team of people/delegation of work Ability to set up and run office systems Experience of complex data analysis. Staff development and training. Project management Experience of change management Physical skills Moving and handling Ability to sit at workstation to perform the post Concentration required for checking data and computer inputting Travel … to off site meetings Skills and Knowledge Significant knowledge and experience of leading a range of services including responsibility of functions e.g. Performance, HR Good working knowledge of performance management of services and staff. Demonstrable understanding of the operational management of the NHS. Previous experience of managing and leading change and quality improvement. Ability to analyse working … Excellent interpersonal and communication skills face to face, on the telephone and on-line Advanced administration skills Excellent organisation skills working to a high standard Experience of effective staff management Employer name South Tyneside and Sunderland NHS Foundation Trust £29,970 to £36,483 a year£31,049 - £37,796 (25/26 pay award pending More ❯

safety and quality standards and providing specialist technical support to all functions. You will support the administrative aspect of the Technical Department taking responsibility for the day-to-day management and maintenance of some or all of the following: QMS, HACCP, Technical Reports, Non Conformance Logs, complaints, microbiological & nutritional surveillance; this work includes data entry, trending, information requests, co … ordination of actions, change management procedure and communicating to relevant parties. Role Accountabilities: Ensuring effective, professional, timely customer communication. Contributing to customer audits and visits. Communicating relevant information into the relevant governance forums Conducting audits as part of the internal QMS. To trend actions and non-conformances and to report into the relevant forums. Working with the Technical … management team and communicate outstanding areas & additions to standards to ensure compliance with all current relevant standards, COP and legislation Working with the team to ensure all changes associated with launches, delists and promo activities are implemented without out any disruption to support the operation teams and achieves the correct deadlines Deputising and supporting others in the Technical team More ❯