Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Access to a wide range of benefits and high street discounts! Main duties of the job This is an exciting opportunity to lead meaningful change and play a key part in shaping the future of the NHS workforce landscape You'll bring operational leadership across current system optimisation and … functional knowledge of the current workforce solution to influence senior stakeholders within user organisations in order to maximise the benefits offered through greater optimisation. Management of the Implementation Function 1.Supporting the Implementation Lead in the running of the Implementation function. Support the setting of strategic goals and operational procedures … readiness that support decision-making into the programme and provide visibility across both current system optimisation and future implementation status and planning. Stakeholder Relationship Management 1.Build and manage relationships with the future supplier and within NHS regions, including ICBs/ICSs and user organisations at all levels and wider More ❯
Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Access to a wide range of benefits and high street discounts! Main duties of the job This is an exciting opportunity to lead meaningful change and play a key part in shaping the future of the NHS workforce landscape You'll bring operational leadership across current system optimisation and … functional knowledge of the current workforce solution to influence senior stakeholders within user organisations in order to maximise the benefits offered through greater optimisation. Management of the Implementation Function 1.Supporting the Implementation Lead in the running of the Implementation function. Support the setting of strategic goals and operational procedures … readiness that support decision-making into the programme and provide visibility across both current system optimisation and future implementation status and planning. Stakeholder Relationship Management 1.Build and manage relationships with the future supplier and within NHS regions, including ICBs/ICSs and user organisations at all levels and wider More ❯
Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Access to a wide range of benefits and high street discounts! Main duties of the job This is an exciting opportunity to lead meaningful change and play a key part in shaping the future of the NHS workforce landscape You'll bring operational leadership across current system optimisation and … functional knowledge of the current workforce solution to influence senior stakeholders within user organisations in order to maximise the benefits offered through greater optimisation. Management of the Implementation Function 1.Supporting the Implementation Lead in the running of the Implementation function. Support the setting of strategic goals and operational procedures … readiness that support decision-making into the programme and provide visibility across both current system optimisation and future implementation status and planning. Stakeholder Relationship Management 1.Build and manage relationships with the future supplier and within NHS regions, including ICBs/ICSs and user organisations at all levels and wider More ❯
Immingham, Lincolnshire, North East, United Kingdom
Rullion Limited
security team. This role offers the opportunity to work across a broad stakeholder base within the UK and Europe, contributing to essential cyber risk management and operational security initiatives. The Role As a Cyber Security Operations Analyst , you will play a key role in supporting risk analysis, security policy … implementation, and the Secure by Design framework across Operational Technology (OT) and Information Technology (IT) . Your responsibilities will include: Risk Management - Conduct risk analysis and interpret first-line operational outputs to support the company's overall cyber security risk posture. Operational Security - Assist in incident response testing, data … management, and coordination of cyber security with physical and personnel security teams. Human Risk Management - Develop cyber security awareness materials, manage phishing protection programmes, and handle external threat intelligence. Software Development & Cloud Security - Support the integration of security policies into DevOps processes and cloud-based tools. Business & ChangeMore ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
DataCareers
Business Change Manager Location: Newcastle-upon-Tyne/Hybrid (3 days on site) Contract Type: 23 Month Fixed Term Contract Salary: £40,000 - £42,500 (+ excellent benefits including 28% pension contribution) A leading public sector organisation is looking for an experienced Business Change Manager to support a … the Role This is a key opportunity to join a major transformation programme during a critical phase of delivery. The organisation is undergoing significant change, including the re-procurement of its outsourced business services, and is now focused on implementing new, more efficient ways of working. As a Business … Change Manager, you will work across multiple business areas to support change activities, ensuring stakeholders are engaged and that teams are ready to adopt and embed new processes and tools. You will play a vital role in bridging the gap between programme delivery teams and business users, helping More ❯
Grimsby, South Humberside, North East, United Kingdom Hybrid / WFH Options
Lincolnshire Housing Partnership
Are you passionate about driving meaningful change and delivering projects that make a real difference to the lives of Lincolnshire residents? Can you lead complex projects with confidence, clarity, and a customer-first mindset? We have a fantastic new opportunity for an experienced Project & Delivery Manager to join our … People and Change Team Location: Remote worker (Lincolnshire Based) Salary: £53,919 As our Project & Delivery Manager youll lead and coordinate key repairs change projects, within LHPs 2-year Everyday Better transformation programme, ensuring change is delivered effectively and that customers can feel the real benefits of … role will work closely with the Repairs Director, reflecting a strategic partnership focused on alignment with operational priorities. While core accountability remains within the change team, this connection ensures close collaboration and oversight to support joined-up delivery and the delivery of tangible service improvements. What is Lincolnshire Housing More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Professional Lead for User Centred Design and Digital Delivery Manager Key relationships and connections : Service Designers Interaction Designers Other Designers Solution Designers Testers Developers Change Team Internal and external clients and customers Internal and external Stakeholders Delivery Managers Professional Lead for User Centred Design Person Specification Personal Qualities, Knowledge … NHS organisations and healthcare. Knowledge of development techniques and development platforms environments/languages/technologies. Knowledge of Management. Areas may include, Leadership and ChangeManagement, organisational development or managing multidisciplinary teams Experience Essential Proven experience working as a designer supporting a product team and working with users … Evidence of continuous professional development. Desirable Recognised design qualification, for example in Service Design, Interaction Design, Design, Human-Centred Design, Ergonomics, etc. or Design Management or Management (e.g. MBA, Postgraduate certificate in Management). Additional practitioner level qualifications in Design, User Research, or Design (or equivalent) or More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
User Centred Design and Digital Delivery Manager Key relationships and connections 1. Content Designers2. Service Designers3. Interaction Designers4. Other Designers5. Solution Designers6. Testers7. Developers8. Change Team9. Internal and external clients and customers10. Internal and external Stakeholders11. Delivery Managers12. Head of User Centred Design13. Design Lead Person Specification Personal Qualities … NHS organisations and healthcare. Knowledge of development techniques and development platforms environments/languages/technologies. Knowledge of management. Areas may include, Leadership and ChangeManagement, organisational development or managing multidisciplinary teams. Experience Essential Proven experience working as a designer supporting a product team and working with users … Evidence of continuous professional development. Desirable Recognised design qualification, for example in Service Design, Interaction Design, Design, Human-Centred Design, Ergonomics, etc. or Design Management or Management (e.g. MBA, Postgraduate certificate in Management). Additional practitioner level qualifications in Design, User Research, or Design (or equivalent) or More ❯
Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
NHS Business Services Authority (NHSBSA) in a new pivotal leadership role,leading the Digital Delivery Centre, shape and deliver a complex agenda including delivery management, user centred design, software and cloud engineering and solution design areas. Our Digital Delivery Centre is the engine room running our digital products and … of providing national at scale services. Responsible for DDaT professions in User Centred Design, Software Engineering, Solution Design/Architecture, Cloud Engineering and Delivery Management, you'll develop and maintain strategies to drive professional excellence including compliance with government professional standards. Ensure delivery platforms and processes are fit for … with accountability. Develop service insight and complex data to evaluate and improve current operating model, whilst horizon scanning for future opportunities. Lead highly complex change and transformation plans, navigating sensitive environments. See attached job description for full responsibilities. About us Here at the NHS Business Services Authority (NHSBSA), what More ❯
a comprehensive understanding of our business strategy, data analysis techniques, and process improvement methodologies. You'll also gain practical experience across these key areas: changemanagement, project management, or business analysis. You must have a strong appetite for developing into a transformation leader and are comfortable challenging More ❯
Sunderland, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
Sellick Partnership
the organisation and make sure that this aligns with organisational objectives. You will be an experienced Delivery Project Manager with an excellent understanding of changemanagement and deployment techniques. Responsibilities: Planning of multiple projects and roll-up activities into an IT programme plan, management of full end … to-end project lifecycle, tracking against agreed upon KPI's and the identification and mitigation of risks. Involvement and contribution to organisational portfolio management processes to ensure full project oversight by the senior leadership team. Coordinate and direct project team activities to ensure successful delivery of projects on time … and on budget. Mobilisation of IT projects in line with the organisations project management framework. Leading cross functional teams and managing multiple/complex projects in a fast-paced environment. What we are looking for: Project management certification (e.g., PMP, PRINCE2) is preferred, along with extensive knowledge of More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
Curo Services
This role would suit an experienced finance or transformation professional who thrives in a fast-paced, collaborative environment. You will bring strong leadership, stakeholder management, and project delivery skills to the team. The position would suit candidates with a passion for driving change, process improvement, and operational excellence … oversee key dependencies critical to the success of transformation efforts. A key part of the role involves establishing robust frameworks for planning, governance, risk management, and quality review to ensure the delivery of transformation goals. Key Responsibilities: Champion and promote incremental improvements across finance delivery teams. Lead and support … the management of stakeholders, maintaining close relationships and managing expectations. Proactively monitor overall progress of transformation initiatives, resolving issues and initiating corrective action where needed. Leverage finance process expertise to partner with operational managers across Newcastle and Manila SSCs. Utilise operational and project management tools to provide oversight More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
Sage City
more than just an analytical role, it's a business-critical position where your ability to connect the dots, consult effectively, and drive meaningful change will make a lasting impact. What's in it for you - Join an agile and dynamic team where no two days are the same … and influencing key decisions - Work across a variety of projects and stakeholders, gaining exposure to how everything interconnects - Be at the heart of strategic change, with real opportunity to grow and expand your impact - Leverage your commercial acumen in a role that blends analysis with consulting and action - Thrive … perspective. • Translate complex workforce data and trends into clear, engaging and actionable recommendations for senior leaders. • Articulate findings through a holistic, commercially-led lens. Changemanagement • Develop and execute stakeholder management plans to ensure smooth implementation data products. • Collaborate with People and business leaders to drive adoption More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Curo Services
working within a global environment across different regions and time zones. You will be capable of providing technical guidance, user support, and effective stakeholder management, ensuring the Concur system is optimally configured and maintained. You will be self-motivated, able to work independently, and experienced in engaging with both … technical and non-technical stakeholders. A background in finance systems, process improvement and working within fast-paced, change-driven environments is essential. The Role: This is a key role within the Global Finance team, reporting to the GFSS Lead, with responsibility for the management, support and development of … with internal stakeholders and external vendors to deliver effective solutions Analyse business requirements and design system improvements Maintain detailed system and process documentation Lead changemanagement and testing processes Manage integration requirements with other enterprise systems Contribute to the month-end close process Support audit and compliance efforts More ❯
Hebburn, Tyne And Wear, United Kingdom Hybrid / WFH Options
Zenith People
bootcamp and apprenticeship delivery models. The Trainer will support digital transformation by upskilling individuals to become in-house digital enablers, combining technical expertise with changemanagement, risk mitigation, ethical AI use, and prompt engineering skills. The role includes delivering a blend of face-to-face workshops, online training … deployment, semantic indexing, data governance, and AI workflow automation. Coach staff in critical skills such as prompt engineering, AI risk mitigation, ethical considerations, and change leadership to ensure responsible, scalable adoption. Align learning delivery with organisational needs, helping teams to build AI adoption roadmaps, configure Microsoft 365 Copilot, and More ❯
Newcastle, Staffordshire, United Kingdom Hybrid / WFH Options
Publicis Groupe
and Intelligence) as well as our programmatic inventory solutions such as Publicis Inventory Exchange (PIE). Product adoption - You will be accountable for driving changemanagement within your direct team to adopt products and technology that will reinvent how we plan and buy media. Ensuring your team members … lean in to change, re-skill and understand the benefits of adopting products that will deliver business value to your clients and the way in which we work. You will be measured on the adoption of these product and services as part of your success metrics. Client sophistication - Working … Proactively, track upcoming award entry opportunities and draft submissions to play your part in the OneProgrammatic team becoming recognised for award winning work. Team management - You will lead a medium to large team of programmatic experts and will be responsible for steering initiatives to ensure that they have a More ❯
throughout. Your focus will be on ensuring seamless system updates and improvements that align with user needs and business processes. You'll apply structured changemanagement practices while remaining agile in response to evolving business needs. A key part of the role involves managing relationships with senior stakeholders More ❯
throughout. Your focus will be on ensuring seamless system updates and improvements that align with user needs and business processes. You'll apply structured changemanagement practices while remaining agile in response to evolving business needs. A key part of the role involves managing relationships with senior stakeholders More ❯
throughout. Your focus will be on ensuring seamless system updates and improvements that align with user needs and business processes. You'll apply structured changemanagement practices while remaining agile in response to evolving business needs. A key part of the role involves managing relationships with senior stakeholders More ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
TechNET IT Recruitment Ltd
IT support processes and maintaining a robust, accessible knowledge base for the wider organisation. You’ll work at the intersection of ticket assurance, knowledge management, and continuous service improvement—helping to enhance the overall user experience and IT service performance. Key Responsibilities Ticket Quality Assurance Regularly monitor IT tickets … such as resolution time, first-call resolution rate, and customer satisfaction. Ensure consistent application of escalation protocols for high-priority or unresolved tickets. Knowledge Management Develop and maintain a centralised IT knowledge base covering key processes, FAQs, and best practices. Ensure that documentation is accessible, up-to-date, and … and shared learning within the IT function. Skills & Experience Essential: Proficiency in ticketing tools such as ServiceNow, Jira , or Zendesk . Familiarity with knowledge management platforms and documentation best practices. Solid understanding of the ITIL framework , including incident, problem, and change management. Experience with data analysis tools such More ❯