pensiono NHS Car lease schemeo Access to a wide range of benefits and high street discounts! Main duties of the job This is an exciting opportunity to lead meaningful change and play a key part in shaping the future of the NHS workforce landscape You'll bring operational leadership across current system optimisation and future solution implementation. Driving stakeholder … Maintain a detailed technical and functional knowledge of the current workforce solution to influence senior stakeholders within user organisations in order to maximise the benefits offered through greater optimisation. Management of the Implementation Function 1. Supporting the Implementation Lead in the running of the Implementation function. Support the setting of strategic goals and operational procedures that will allow the … reporting frameworks on user organisations readiness that support decision-making into the programme and provide visibility across both current system optimisation and future implementation status and planning. Stakeholder Relationship Management 1. Build and manage relationships with the future supplier and within NHS regions, including ICBs/ICSs and user organisations at all levels and wider stakeholders to foster engagement More ❯
North Cumbria Integrated Care NHS Foundation Trust
Job summary Benefits & Change Facilitator, Band 5 Fixed Term to 31/03/27 Are you passionate about making a difference to the lives of people in Cumbria? Do you enjoy working with people, understanding services provided, and supporting them to transform the way they work? Are you passionate about improvement and change? Would you like to … be part of a Team leading strategic transformational and digital improvement? If so, we'd love to hear from you! An exciting opportunity exists for a Benefits & Change Facilitator within our Digital Programmes team. Liaising with health partners across North Cumbria, including hospitals, community services and GP practices, the post holder will be a key team member, helping to … support a transformational digital modernisation programme. Are you excited bybenefits realisation and changemanagement? You'll be supported in the role and with your development by our team of project management professionals, with training available on a range of topics. If you are enthusiastic, experienced, highly motivated, respond positively to new challenges, and want to be involved More ❯
Contract onsite in Manchester with travel 2 days per week to London. Seeking suitable candidates for a 12- month contract (extension likely) as a Business Change Manager. This contract role will require you to conduct security clearance prior to assignment. This role is part of a large multifaceted technology programme responsible for the organisation's migration to and adoption … of hybrid cloud. As a Business Change Manager, you will be joining the team responsible for; Providing comms and engagement across the organisation to foster buy-in and increase awareness of the programme and its stated outcomes Working with technical stakeholders to ensure the impacts of hybrid cloud are understood and teams are prepared for the change Engaging … changes to the Operating Model required for hybrid cloud Engaging with business stakeholders to ensure the impacts of hybrid cloud are understood and business areas are prepared for the change Planning and delivering events to increase engagement and knowledge of the programme and its stated outcome across the organisation Undertake change analysis and change planning Design, build More ❯
Contract onsite in Manchester with travel 2 days per week to London. Seeking suitable candidates for a 12- month contract (extension likely) as a Business Change Manager. This contract role will require you to conduct security clearance prior to assignment. This role is part of a large multifaceted technology programme responsible for the organisation's migration to and adoption … of hybrid cloud. As a Business Change Manager, you will be joining the team responsible for; *Providing comms and engagement across the organisation to foster buy-in and increase awareness of the programme and its stated outcomes *Working with technical stakeholders to ensure the impacts of hybrid cloud are understood and teams are prepared for the change *Engaging … changes to the Operating Model required for hybrid cloud *Engaging with business stakeholders to ensure the impacts of hybrid cloud are understood and business areas are prepared for the change *Planning and delivering events to increase engagement and knowledge of the programme and its stated outcome across the organisation *Undertake change analysis and change planning *Design, build More ❯
Contract onsite in Manchester with travel 2 days per week to London. Seeking suitable candidates for a 12- month contract (extension likely) as a Business Change Manager. This contract role will require you to conduct security clearance prior to assignment. This role is part of a large multifaceted technology programme responsible for the organisation's migration to and adoption … of hybrid cloud. As a Business Change Manager, you will be joining the team responsible for; *Providing comms and engagement across the organisation to foster buy-in and increase awareness of the programme and its stated outcomes *Working with technical stakeholders to ensure the impacts of hybrid cloud are understood and teams are prepared for the change *Engaging … changes to the Operating Model required for hybrid cloud *Engaging with business stakeholders to ensure the impacts of hybrid cloud are understood and business areas are prepared for the change *Planning and delivering events to increase engagement and knowledge of the programme and its stated outcome across the organisation *Undertake change analysis and change planning *Design, build More ❯
We are looking for a highly organised and proactive Change & Project Coordinator to join our Project Management Office (PMO) . This pivotal role is responsible for overseeing the end-to-end management of change requests, ensuring smooth transitions from change assessment to project delivery, and providing operational support to Project Managers across a variety of … initiatives. Acting as a bridge between change governance and project execution, you will ensure that all submitted change requests are robust, actionable, and properly transitioned into projects when required. You will manage approval processes, support project resourcing and scheduling, monitor risks, and contribute to continuous improvement through post-project evaluation and reporting. Your work will play a key … role in maintaining operational efficiency, risk mitigation, and organisational responsiveness to change. Key Responsibilities Change Governance and Lifecycle ManagementChange Advisory Board (CAB) Facilitation Change-to-Project Transition Project Manager Workload Oversight Pipeline Management and Project Readiness Risk Coordination and Escalation Operational Support for Project Managers Project Completion and QA Feedback Loop Reporting and Record More ❯
Organisational ChangeManagement Lead ££110,000 GBP Hybrid WORKING Location: Manchester, North West - United Kingdom Type: Permanent A leading digital transformation consultancy is seeking an experienced Organizational ChangeManagement (OCM) Lead Consultant to join its growing UK&I team. This role offers a unique opportunity for a strategic and visionary individual to lead high-impact change … initiatives across a diverse range of enterprise clients undergoing technology transformation. The Role The OCM Lead Consultant will serve as a key driver on complex consulting projects, delivering strategic change across areas such as ERP, data, AI, cloud, managed IT services, cybersecurity, and the digital workplace. Reporting to the UK&I OCM Director, this position plays a critical role … people, processes, and technology to ensure the success of major transformation programmes. The successful candidate will work directly with clients and internal teams to implement tailored OCM solutions, lead change strategies, and ensure the delivery of measurable outcomes. They will also play a vital role in supporting business development efforts, contributing to early-stage client engagements, proposals, and pre More ❯
North Cumbria Integrated Care NHS Foundation Trust
lives of people in Cumbria? Do you enjoy working with people, understanding services provided, and supporting them to transform the way they work? Are you passionate about improvement and change? Would you like to be part of a Team leading strategic transformational and digital improvement? If so, we'd love to hear from you! An exciting opportunity exists for … our Digital Programmes team. The post holder will manage projects, and be a key team member, helping to support a transformational digital modernisation programme. Are you experienced in project management, looking to join a professional programme team and be supported in the role and with your development by our team of project management professionals? The post holder will … join our experienced team of programme, project and benefits & change managers. If you are enthusiastic, experienced, highly motivated, respond positively to new challenges, and want to be involved in delivery of digital improvements in healthcare in Cumbria and have what we are looking for, we would be delighted to hear from you. You will benefit from a great annual More ❯
of the year. Job Responsibilities Undertake all team activities in line with client wider strategy, Crypto strategy and departmental goals. Ensure the integrity and availability of cryptographic and key management services to business functions and applications. Maintain accurate environment documentation, process and device categorisation. Provide ongoing assurance that risk and compliance requirements are being conducted to a satisfactory level … are evidenced to a required level. Generation of Key Components across various platforms (including IBM, Tandem, Unix) together with management of Cryptographic infrastructure. SSH Key Management, Certificate management, HSM configuration/installation/support Incident management, Changemanagement, ITIL Ensure the integrity and availability of cryptographic and key management services to business functions … activities undertaken to ensure an accurate audit trail required for attestation/Audit support. Take a proactive approach to improving operations and customer experience/turnaround. Assist in the management of any control issues identified via audits or other control issues. Support with resourcing, scheduling and distribution of work requests for HSM and Key management. Work closely with dates More ❯
ga - Expires after 2 years (1st party) _ga_nnnnnnnnnn - Expires after 2 years (1st party) We are recruiting for an ITSM (Information Technology Service Management) Specialist who will be responsible for overseeing the day-to-day operations of IT service management processes. This role ensures that IT services are delivered efficiently, effectively, and in alignment with business needs. … Will You Be Doing? As our ITSM Specialist you will be working with a team of ITSM specialists supporting ITIL industry best practices including but not limited to Incident Management, ChangeManagement, Problem management, Configuration Management and Request Fulfilment . The team will be responsible for both the delivery and effectiveness of the ITSM processes. … investigate the root cause and implement solutions to prevent the recurrence of problems. Document the findings in a manner that ensures corrective and preventive actions are clear and actionable. ChangeManagement Assess and analyse the impact, potential risks and challenges related to changes based on request for changes in accordance with Change control procedures. Monitor progress and More ❯
Job Title: Project Manager - ChangeManagement Location: Halifax/Leeds (2 days a week onsite) Contract Type: Temporary Contract Length: 21 weeks Rate: Circa £550/Day Working Pattern: Full Time Are you ready to make a significant impact in the banking industry? Our client, a leading organisation in the UK mortgage sector, is looking for a dynamic … Project Manager specialising in ChangeManagement to join their innovative team. This is your chance to lead transformational projects that enhance customer and colleague experiences! ### About the Role: In this pivotal role, you will coordinate complex and high-risk implementations across various teams and platforms, ensuring successful integration and delivery. Your expertise in both business and technology … change will be essential as you guide our client toward becoming the best bank for customers. ### Skills You'll Need: Agile Methodology & Tools: Lead agile teams to deliver high-priority changes, fostering a respectful and valued work environment. Stakeholder Management: Build and sustain long-term relationships, resolving blockers and influencing positive outcomes. Planning, Tracking, Reporting & Governance: Communicate More ❯
Oldham, Lancashire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
housing services for nearly 160,000 residents. They employ over 2500 people across the UK and are an accredited Gold 'Investors in People'. About the Role The Business Change Specialist will be responsible for managing stakeholders and coordinating a team of business change officers, whilst owning end to end business change activities, project plans and governance … across a portfolio of projects, which involve people, process and technology. They are specifically seeking someone that is used to driving people change initiatives using Prosci ADKAR methodologies, with a strong focus on business readiness (assessments, tracking, transition & cutover planning), end user adoption and benefits realisation. Key Responsibilities: * Conduct Change Impact Assessments to define requirements, scope readiness, and … ensure alignment with business designs. * Design and deliver Business Change activities aligned with project plans, governance, and methodologies. * Perform stakeholder analysis to plan effective engagement and communication strategies. * Lead and oversee Business Change Officers, ensuring quality and consistency of outputs. * Facilitate Operational Readiness Assessments, track actions, and report progress and risks to senior stakeholders. * Produce key changeMore ❯
Oldham, England, United Kingdom Hybrid / WFH Options
Hays
housing services for nearly 160,000 residents. They employ over 2500 people across the UK and are an accredited Gold 'Investors in People'. About the Role The Business Change Specialist will be responsible for managing stakeholders and coordinating a team of business change officers, whilst owning end to end business change activities, project plans and governance … across a portfolio of projects, which involve people, process and technology. They are seeking someone that is used to driving people change initiatives using Prosci ADKAR methodologies, with a strong focus on business readiness (assessments, tracking, transition & cutover planning), end user adoption and benefits realisation. Key Responsibilities: Conduct Change Impact Assessments to define requirements, scope readiness, and ensure … alignment with business designs. Design and deliver Business Change activities aligned with project plans, governance, and methodologies. Perform stakeholder analysis to plan effective engagement and communication strategies. Lead and oversee Business Change Officers, ensuring quality and consistency of outputs. Facilitate Operational Readiness Assessments, track actions, and report progress and risks to senior stakeholders. Produce key change artefacts More ❯
seeking an experienced, customer-focused Service Manager responsible for driving outstanding service and support within our ITSM Function. The successful candidate will be responsible for overseeing incident, problem, and changemanagement aligned with ITIL best practices, driving continual service improvement and ensuring performance against SLAs. The role involves working closely with delivery teams and key stakeholders in understanding … will be passionate about your work, technically adept, open with those you work with, and keen to do your best to support your colleagues and teams. Your previous service management experience will ensure you are confident with case supervision, building and enhancing case management capability, whilst providing excellent customer service. We want our service managers to be excited … of leading a successful service team. Key Responsibilities Service Delivery Performance - Monitor SLAs, resolution times, and feedback cycles in alignment with ITSM principles to ensure consistent service quality. Incident & ChangeManagement - Direct incident, problem, and changemanagement activities in accordance with ITIL standards, ensuring rapid issue resolution, root-cause analysis, and long-term service stability. Technical More ❯
The Regional IT Service Manager (EM EIA) is responsible for supporting the delivery, performance, and continuous improvement of IT services across the region. They ensure adherence to global service management processes, lead regional service reporting, and drive actionable insights to improve service stability and user experience. Acting as the primary contact for service management in the region, they … governance activities with internal IT teams, vendors, and partners. Maintains strong relationships through structured communication and performance monitoring (e.g. weekly/monthly calls). Oversees effective incident and request management to ensure timely resolution for business stakeholders. Identifies areas for improvement and drives enhancements to incident processes to support a positive user experience. Oversees and reports on the execution … of regional CSI plans. Works collaboratively with regional IT teams to promote a service-oriented culture focused on customer experience and operational excellence. Ensures that changemanagement processes are followed across the region. Supports the assessment and validation of changes and represents the region in global changemanagement forums where appropriate. Champions the delivery of best More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
WM Reply
Job Title: ChangeManagement and Communications Consultant Location: Hybrid working - Based in Manchester with flexibility to work remotely Help empower millions to achieve more by joining a world-class Microsoft consultancy. WM Reply is the Reply Group company specialising in improving employees day-to-day lives through modern workplace solutions and connecting consumers to products and experiences they … s what you can expect to get up to Work with our clients to ensure successful adoption of Modern Workplace technology, primarily Microsoft 365. Analysis, design, and development of change, communications, and training plans. Hands-on delivery of communications and training. Management of key stakeholders. What's needed? Experience helping people make the most of their technology. The … ability to write clear communication, dazzling presentations and exciting Change and Adoption campaigns. Fantastic interpersonal and communications skills - a real people person. Experience working on technology-led change and adoption projects. Microsoft 365 knowledge would be ideal. An understanding of ChangeManagement methodologies such as ADKAR would be amazing. A 2:1 degree in an IT More ❯
Sunderland, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
Randstad Technologies Recruitment
ll be responsible for delivering multiple complex concurrent projects that transform the Group's services through IT solutions and process redesign. You'll oversee project mobilisation, delivery, governance, risk, change control, and stakeholder alignment to ensure successful outcomes aligned to strategic goals. Key Responsibilities: Manage and deliver large-scale, complex programmes and projects across multiple workstreams Lead programme mobilisation … planning, risk and changemanagement, ensuring alignment with organisational goals Collaborate with diverse stakeholders and drive cross-functional teams without direct authority Support development and dissemination of PMO policies, standards, and best practices Champion project benefits realisation and customer-focused outcomes What We're Looking For: Proven experience managing multiple large-scale, complex business and IT programmes Ability … to manage multiple projects and interdependencies simultaneously Strong programme and project management skills with a track record of delivering on time, budget, and quality Skilled in stakeholder management, changemanagement, risk identification, and escalation Excellent communication, influencing, and leadership skills Knowledge of project management methodologies and frameworks (end-to-end lifecycle, change impact assessment More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Sanderson
Experienced Change Manager (ITIL) wanted for a 6-month contract with a leading organisation in Manchester. £625/day via umbrella | Hybrid | immediate/August start. We're working with a well-established organisation in Manchester that is seeking an experienced Change Manager (ITIL) for a 6-month contract . This role is ideal for a seasoned contractor … with a strong ITIL background who thrives in governance, service assurance, and change enablement environments. The Role: You'll be embedded in the Service Management function, leading the Change Enablement process across the business. Your focus: ensure changes are properly assessed, approved, and implemented to reduce risk and disruption - while enabling faster value delivery. You'll also … work with the Change, Event & Configuration Practice Owner to support the strategic direction and improvement of the Change Enablement roadmap and toolset. Key Responsibilities Lead and govern the end-to-end changemanagement lifecycle Chair CAB meetings and provide expert assurance on changes Align change processes with ITIL 4 standards Collaborate with DevOps teams to More ❯
Sheffield, South Yorkshire, England, United Kingdom
Massenhove Recruitment Limited
Certifications or similar.); Experience with cloud platforms (e.g. Entra, M365, Dynamics 365 Business Central; Knowledge of scripting and automation tools (e.g. PowerShell, PowerApps); Exposure to ITIL frameworks and structured changemanagement processes; Experience working in a regulated or enterprise environment 3rd Line Support Engineer - Key duties Expert-Level Support & Issue Resolution Take ownership of high-level, complex incidents … Line Support Perform in-depth diagnostics and root cause analysis across infrastructure, systems, and applications Develop and implement long-term fixes and preventative measures to reduce repeat incidents Infrastructure Management & Improvement Maintain, monitor, and optimise servers, storage, networking, and virtual environments Assist with infrastructure upgrades, patching, backups, and disaster recovery planning Support the implementation of new technologies and contribute … Work closely with other IT teams and stakeholders to ensure consistent and high-performing IT services Provide technical mentorship and guidance to First- and Second-Line colleagues Participate in changemanagement processes, ensuring minimal business disruption Project Work & Continuous Improvement Lead or support technical projects such as migrations, deployments, and security enhancements Identify opportunities to improve system reliability More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Us3 Consulting
and dynamic Program Director to lead and oversee a complex, multi-year international digital transformation initiative. This role demands a strategic thinker with deep experience in delivering large-scale change across diverse workstreams, driving alignment, and achieving measurable impact across multiple geographies and functions. The successful candidate will play a critical leadership role in shaping and executing transformative programs … alignment, and organisational adoption. Key Responsibilities: Program Leadership: Own the end-to-end delivery of a major international digital transformation program, including planning, resourcing, execution, governance, and continuous improvement. ChangeManagement: Lead changemanagement strategies that drive adoption, engagement, and cultural alignment across international teams. Proactively identify resistance and develop mitigation strategies. Stakeholder Engagement: Build strong … other executive leaders on program status, risks, and outcomes. Workstream Oversight: Oversee and integrate multiple workstreams across functions such as IT, operations, customer experience, and commercial. Ensure coordination, risk management, and delivery across interdependent initiatives. Governance & Reporting: Establish robust program governance, reporting frameworks, and decision-making protocols. Ensure transparency and accountability across the transformation program. Digital Delivery: Drive the More ❯
Preston, Lancashire, United Kingdom Hybrid / WFH Options
MWH Treatment Limited
core digital applications across Engineering and Operational functions. Key responsibilities: Creating cohesion between engineering and operational practices to maximize data use from project initiation to handover. Maintaining and influencing change according to the MWHT Way across the regional framework, JV, or Alliances, driving the digital agenda and change management. Implementing digital delivery as a strategic priority, including tools … like surveying, scanning, 3D modeling, visualization, digital rehearsal, field management, asset management, and handover. Supporting the management of the digital delivery toolbox maturity matrix to meet commitments at framework and business levels. Supporting development, implementation, and deployment of digital initiatives, including communication, resource development, webinars, and regional support. Sponsoring and owning allocated changemanagement and … reports and metrics to monitor digital success at project and regional levels. Building and maintaining client relationships to support their digital transformation journey and regional advancements. Competencies - Technical: Successful changemanagement and digital transformation deployment. Appreciation of ISO 19650 standards and the Information Protocol. Knowledge of engineering design, delivery, and construction, preferably in Water or Utilities sectors. Competencies More ❯
Oldham, Lancashire, England, United Kingdom Hybrid / WFH Options
the guinness partnership
About the role We have an exciting opportunity for a Business Change Manager to join the Guinness Team. This is a permanent, full-time, 35 hours per week vacancy based in our Oldham, Bower House office. We are currently working to a hybrid working style. The overall purpose of the role is to shape, develop, and own end to … end business change activities for projects and programmes, to ensure that programmes and projects effectively prepare the business for the associated people, process, and technology change and adoption required to achieve the business benefits targeted. What we’re looking for We know that how we do things is just as important as what we do, so you’ll … with a willingness to go the extra mile to get the job done. You’ll be able to demonstrate Essential: Proven track record of working autonomously in a Business Change role on a range of projects at varying levels of size and complexity, across the full project lifecycle. Previous experience of leading a Business Readiness or Change Adoption More ❯
operational resilience and high levels of customer satisfaction as we continuously improve our systems and services. Leading the IT Service Desk, site-based IT support teams, IT Operations and Change, Problem and Service Asset & Configuration Management teams, your role will involve fulfilling service level agreements and contractual obligations for each IT service through effective use of people, processes … strategy and provision of IT operational services through the newly formed IT Service Operations function including the IT Service Desk, site based IT teams, IT Operational teams and Problem Management, ChangeManagement and Service Asset & Configuration Management (SACM). You will take a customer centric and service oriented approach to the delivery of IT Service Operations. … will take the lead to provide Customer Service Excellence. You will ensure that all IT services managed by DDTS are maintained and maximise IT service availability. You provide line management and leadership for 60 people, responsible for a budget of £2.5 million. You will be required to travel and spend time away from base, which will involve working irregular More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Bupa
our digital & data strategy, joining us on our journey and developing yourself along the way. An opportunity has arisen to join a dynamic, cross functional team and make meaningful change within the Bupa Care Services as an Application IT Service Owner, for a predominantly SaaS environment. We are looking for experienced IT professionals with a strong background in Application … Service Management, Service Optimisation, Resilience and Continuous Improvement practises to join our growing Technology team. How you'll help us make health happen: Gather feedback on service performance and establish improvement plans. Support onboarding and introduction of new products and services. Collaborate with Care Systems Support and Service Desk for seamless end-to-end service. Act as a conduit … and escalation point for incident and security management. Manage the Configuration Management Database (CMDB) and ensure application/infrastructure interdependencies are understood. Perform daily tasks to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct root cause analysis. Identify and More ❯
service delivery processes. Monitor performance metrics and produce regular reports for senior management. Coordinate with cross-functional teams to align technology services with business goals. Support incident, problem, and changemanagement processes effectively. Drive the adoption of innovative solutions to enhance service delivery. Profile A successful Service Delivery Manager should have: Strong experience in service delivery management, including the coordination of cross-functional teams, managing escalations, and overseeing change processes. Detailed experience working within a DevOps organisation, collaborating with Development teams, Architecture, Devops teams, and business teams. Experience working with Azure cloud services and related platforms (Azure Active Directory, Azure Automation, Azure DevOps, etc.). A solid technical background with strong understanding of IT service … management processes (incident, problem, changemanagement), especially in cloud and hybrid environments. Experience working with and managing Service Level Agreements (SLAs), reporting on performance, and driving service improvements. Familiarity with Azure stack, cloud platforms, and infrastructure, with practical experience in managing Azure services and automation. Hands-on experience with Azure Automation, PowerShell, or similar tools for automating More ❯