11 of 11 Client Onboarding Jobs in the Thames Valley

Analyst Automation & Digital Products Location: Reading (Hybrid 3days) Duration: 6+ Months Product Discovery & Opportunity Assessment Conduct product discovery to identify automation opportunities across onboarding, billing, metering, customer operations, supply operations, and portfolio management. Work with Product Owners to refine product vision, roadmap entries, and feature definitions. Perform impact ...

achievable upsell and renewal goals. Customer Account Manager Key Responsibilities Account Portfolio Management Structured Account Reviews Contract Renewals Upsell and Cross-Sell Customer Onboarding & Profiling CRM Management Reporting & Communication. Customer Account Manager Required Experience B2B Sales/Account Management Experience: Minimum of 3–5 years of experience ...

using custom scripts and APIs. Equally you will have sound customer centric skills and a positve can-do attitude. Responsibilities: Lead portions of customer onboarding projects, including data ingest and metadata mapping. Develop and maintain scripts (Python, PowerShell, or similar) to automate customer workflows. Work with APIs ...

Role What you’ll be doing as an IT Hub Desk Apprentice: IT Stock Management: Organise, track, and support ordering of IT equipment Customer Onboarding: Set up IT for starters and movers, collect kit from leavers, and follow security processes 2nd Line Support: Resolve hardware, software, and peripheral ...

career. What you’ll be doing as an IT Hub Desk Apprentice: IT Stock Management: Organise, track, and support ordering of IT equipment. Customer Onboarding: Set up IT for starters and movers, collect kit from leavers, and follow security processes. 2nd Line Support: Resolve hardware, software, and peripheral ...

integrity. Collaborating with team members to meet targets and deliver excellent service, contributing to the ongoing success of the support team. Supporting the onboarding process for new customers, ensuring a seamless experience. Keeping up-to-date with industry regulations and company policies to provide informed assistance. Customer Support … development and progression within a growing organisation Regular social events to foster team spirit Contributory pension scheme and paid compassionate leave The Company Our client is a forward-thinking SaaS (Software as a Service) provider. They are committed to delivering the highest quality service and innovative technology, built ...

vibrant spaces into profitable, high-performing centres? If so, this is a role where you can truly make your mark. About the Company Our client is a well-established provider of flexible workspace, coworking, and meetings & events solutions, supporting entrepreneurs, SMEs, and growing businesses across the UK. Their centres … operation of the centre Maintaining exceptional standards of service, presentation, and hospitality Acting as the senior escalation point for customer issues Overseeing seamless onboarding, move-ins, and customer transitions Continuously improving processes, efficiency, and service delivery People Leadership Leading, motivating, and developing on-site teams Creating a high ...

growing UK-based IT Managed Service Provider delivering managed infrastructure, cloud, service desk, security, and professional services to a broad public and private sector client base. The business competes for high-value, complex opportunities, including UK public sector frameworks, and places strong emphasis on quality, compliance, and collaboration … aspects of the role include: Leading and managing responses to RFPs, ITTs, RFQs, RFIs, and framework mini-competitions. Analysing tender documents to understand client requirements, evaluation criteria, and scoring models. Developing bid plans, timelines, and review cycles to ensure on-time delivery. Writing and editing clear, persuasive, customer-focused ...

primary point of contact for all customer queries and issues. Understand customer needs to ensure our services and products deliver maximum value. Onboarding & Training: Guide new customers through the onboarding process to full implementation. Provide training and support to ensure proper adoption of our platforms. Conduct … service improvements. Advocate for customer needs and contribute to product roadmap decisions. Growth & Expansion: Assist in customer renewals and aim for 100% net client retention. Identify and pursue upsell, cross-sell, and renewal opportunities in collaboration with the sales team. Data-Driven Insights: Analyse customer data to make informed ...

client are a global company that require an IT Customer Support & Customer Service graduate level candidate to join their established team. The ideal candidate for this role will be a recent graduate with customer service experience and a good analytical approach to problem solving. The role will be responsible … assist them with discussing the potential integration with prospect customers. Such as providing guides, documentation or organising conference calls with relevant team members. Customer Onboarding Being the point of contact for customers integrating with the client, asking any questions that you can answer directly and liaising with ...

Account Executive – Reading We’re looking for a driven and relationship‐focused Account Executive to join our team in Reading. This role is perfect for someone who enjoys speaking with customers, spotting opportunities, and supporting ...