1 to 25 of 179 Client Onboarding Jobs in the Thames Valley

IT support and infrastructure while enhancing security and operational efficiency. Headquartered in Farringdon London, our team embraces flexible and hybrid working as a core part of our culture and client offering. Role Overview We are seeking a driven and customer-focused Customer Success Manager (CSM) to join our growing team. You’ll play a vital role in onboarding … at the heart of our service delivery, collaborating closely with both technical and sales teams to drive value and satisfaction across your portfolio. Key responsibilities include: Own the onboarding experience for new clients, working closely with sales and technical teams to ensure a smooth handover and successful go-live. Manage a portfolio of 20 to … customer accounts, developing trusted relationships with key stakeholders and decision-makers. Identify business goals and technology gaps across accounts, proactively recommending value-add and solutions upsells to support client growth. Expand stakeholder engagement across accounts using CRM, customer satisfaction tools and data insights. Collaborate with internal teams to understand customer needs, challenges, and service improvement opportunities. Deliver on growth More ❯

Social network you want to login/join with: col-narrow-left Client: Location: oxford district, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Location: Hybrid UK Rate: Competitive Duration : 3 month contract Working with the Deloitte Associate (Contractor) Programme means we … can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to … users, resolving connectivity issues and managing user access. Collaboration & Integration : Collaborate with BI development teams on content promotion, best practices, and system integrations. Assist with Tableau content governance, customer onboarding, and request processes. Proactive Monitoring: Proactively monitor server health, capacity, and resource utilisation to ensure platform stability. Content Management : Maintain and update content for our web portal and More ❯

we believe in adaptive, new-ways-of-working, in a culture of learning and agility. As we enter the next stage of our growth, we are revamping our customer onboarding approach. We are looking for more clock speed that gets our customer automations designed and deployed, in the optimal time window, to start delivering value and customer success. More ❯

Social network you want to login/join with: Senior Customer Onboarding Specialist, slough col-narrow-left Client: MarTrust Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Join Marcura as a Senior Customer Onboarding Specialist – A … success. Now, we’re looking for talented individuals who are as committed to excellence as we are to join us in this exciting journey. About the Role: Senior Customer Onboarding Specialist Successfully implementing and onboarding a new customer will be the main responsibility of the Senior Customer Onboarding Specialist. Coordinating cross functional efforts between … proactive approach at handling deadlocks and managing senior stakeholders will require strong communication skills. Your strong project management skills will be essential in ensuring a smooth and timely customer onboarding process. Your Day-to-Day Will Involve: Project Management : Own and manage the entire customer onboarding and implementation project lifecycle, from kick-off to go-live. More ❯

Customer Success Consultant- Fully Remote- United Kingdom, slough Client: Leasepath Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: About Us: At Leasepath, a Microsoft Business Applications Partner, we are a rapidly growing global provider dedicated to empowering Finance Institutions and Lease/Loan Brokers in … for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving More ❯

for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving More ❯

for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving More ❯

for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving More ❯

for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving More ❯

up to 70%. Position Overview: As the Technical Account Manager (TAM) Team Lead, you will guide a team dedicated to delivering exceptional technical account management, particularly in onboarding new customers. Your leadership will ensure strong customer relationships, effective resolution of technical issues related to observability, and data-driven operational excellence. This role requires … deep technical knowledge in logging, monitoring, and observability tools, along with robust leadership skills. Key Responsibilities: Leadership & Team Development: Mentor and manage a team of TAMs, focusing on customer onboarding and long-term success. Develop and track KPIs related to the onboarding experience and customer satisfaction. Provide technical guidance and promote collaboration on observability tools and … driven or SaaS environment. MBA or relevant leadership experience. This role is located in London and is a hybrid position (2 days per week in the office) . My client are not offering sponsorship for this role and therefore you must have a valid right to work in the UK If you think this role sounds like what you More ❯

Senior Project Manager Up to £70,000 (depending on experience) Based in London Hybrid Working Our client is a fast-growing technology MSP based in London, delivering strategic IT, security, and infrastructure solutions across a diverse client base. With a strong focus on consultancy, cloud (including Microsoft Azure), and ongoing support services, they’re offering an exciting opportunity … Consulting team as a Senior Project Manager. In this role, you’ll take ownership of complex, high-value technical projects - ranging from infrastructure migrations to network transformations - across multiple client environments. You’ll be expected to lead from the front, managing delivery hands-on while working closely with senior stakeholders. Alongside ensuring projects are delivered on time and within … internal delivery processes in a maturing, fast-paced environment. Role and Responsibilities: Lead the delivery of infrastructure, cloud, and security projects - including migrations and network transformations - for a varied client base. Manage project scope, timelines, budgets, risks, and stakeholder expectations across multiple concurrent projects. Act as a senior escalation point for project issues, ensuring timely and effective resolution in More ❯

Social network you want to login/join with: Insight Global is looking for a MDM Solutions Architect to join a large financial institution located in London for a 12-month ongoing contract. The candidate will be joining the Corporate More ❯

Social network you want to login/join with: col-narrow-left Client: Location: oxford district, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: About the job About Us: Our client is a dynamic and innovative fintech company specialising in collateral … Onboarding Analyst, you will be responsible for onboarding new clients onto our platform. Working with a team of analysts and software developers, you will analyze client data, validate analytics, and configure the product to meet their specific needs, ensuring they can rely on the platform to run their business effectively. Each client has a … Your day-to-day tasks will include: Setting up user functionalities for margin management. Analyzing trade portfolios to identify data requirements for calculations. Testing the product for each new client to ensure analytics accuracy. Collaborating with clients to deliver maximum value swiftly. Why you should apply: You will be at the core of a rapidly growing company with an More ❯

Social network you want to login/join with: Implementation and Customer Success Consultant, reading col-narrow-left Client: Tracker Location: reading, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: We’re a fast-growing SaaS company at the forefront of garment … new and existing customers. You’ll lead implementation, configuration, and operational setup, optimising processes across warehouse operations, order management, and garment personalisation workflows. You’ll ensure a smooth onboarding experience, provide hands-on training and expert consultancy, and drive early value and long-term customer success. You’ll act as a trusted advisor throughout the lifecycle, working closely … Manage end-to-end implementation projects for Tracker’s SaaS platform managing all aspects from initial scoping, platform configuration to operational set-up and go-live. Deliver structured onboarding to ensure customers effectively adopt the platform for customer operations including warehousing, production workflows for garment decoration and dispatch. Advise customers on best practices in warehouse operations, stock handling More ❯

Social network you want to login/join with: Implementation and Customer Success Consultant, high wycombe col-narrow-left Client: Tracker Location: high wycombe, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: We’re a fast-growing SaaS company at the forefront … new and existing customers. You’ll lead implementation, configuration, and operational setup, optimising processes across warehouse operations, order management, and garment personalisation workflows. You’ll ensure a smooth onboarding experience, provide hands-on training and expert consultancy, and drive early value and long-term customer success. You’ll act as a trusted advisor throughout the lifecycle, working closely … Manage end-to-end implementation projects for Tracker’s SaaS platform managing all aspects from initial scoping, platform configuration to operational set-up and go-live. Deliver structured onboarding to ensure customers effectively adopt the platform for customer operations including warehousing, production workflows for garment decoration and dispatch. Advise customers on best practices in warehouse operations, stock handling More ❯

Social network you want to login/join with: Implementation and Customer Success Consultant, slough col-narrow-left Client: Tracker Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: We’re a fast-growing SaaS company at the forefront of garment … new and existing customers. You’ll lead implementation, configuration, and operational setup, optimising processes across warehouse operations, order management, and garment personalisation workflows. You’ll ensure a smooth onboarding experience, provide hands-on training and expert consultancy, and drive early value and long-term customer success. You’ll act as a trusted advisor throughout the lifecycle, working closely … Manage end-to-end implementation projects for Tracker’s SaaS platform managing all aspects from initial scoping, platform configuration to operational set-up and go-live. Deliver structured onboarding to ensure customers effectively adopt the platform for customer operations including warehousing, production workflows for garment decoration and dispatch. Advise customers on best practices in warehouse operations, stock handling More ❯

Social network you want to login/join with: Implementation and Customer Success Consultant, oxford district col-narrow-left Client: Tracker Location: oxford district, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: We’re a fast-growing SaaS company at the forefront … new and existing customers. You’ll lead implementation, configuration, and operational setup, optimising processes across warehouse operations, order management, and garment personalisation workflows. You’ll ensure a smooth onboarding experience, provide hands-on training and expert consultancy, and drive early value and long-term customer success. You’ll act as a trusted advisor throughout the lifecycle, working closely … Manage end-to-end implementation projects for Tracker’s SaaS platform managing all aspects from initial scoping, platform configuration to operational set-up and go-live. Deliver structured onboarding to ensure customers effectively adopt the platform for customer operations including warehousing, production workflows for garment decoration and dispatch. Advise customers on best practices in warehouse operations, stock handling More ❯

Social network you want to login/join with: Implementation and Customer Success Consultant, milton keynes col-narrow-left Client: Tracker Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: We’re a fast-growing SaaS company at the forefront of garment personalisation technology. … new and existing customers. You’ll lead implementation, configuration, and operational setup, optimising processes across warehouse operations, order management, and garment personalisation workflows. You’ll ensure a smooth onboarding experience, provide hands-on training and expert consultancy, and drive early value and long-term customer success. You’ll act as a trusted advisor throughout the lifecycle, working closely … Manage end-to-end implementation projects for Tracker’s SaaS platform managing all aspects from initial scoping, platform configuration to operational set-up and go-live. Deliver structured onboarding to ensure customers effectively adopt the platform for customer operations including warehousing, production workflows for garment decoration and dispatch. Advise customers on best practices in warehouse operations, stock handling More ❯

Client Account Manager Ebury High Wycombe, United Kingdom Apply now Posted 11 days ago Permanent Competitive Client Account Manager Ebury is a leading global fintech company that empowers businesses to trade and grow internationally. It offers a comprehensive suite of products, including international payments and collections, FX risk management, trade finance, and API integrations. Founded in 2009 by … Juan Lobato and Salvador García, Ebury is one of the fastest-growing global fintechs, with over 1,700 employees and 38 offices in more than 25 countries. Client Account Manager/Customer Success Manager High Wycombe - Office based, 4 days in the office, 1 day working from home Ebury Mass Payments (EMP) is the premier non-bank provider of … high volume currency and payment solutions. The division operates in 5 of the 24 Ebury offices and has made a recent acquisition which will dramatically accelerate growth. The Client Services team handles all day-to-day relations and service delivery for Ebury's Mass Payment clients. All late-stage and post-sales support - e.g. service solutions building and mapping More ❯

and communication Maintain and update knowledge base articles, FAQs, and internal documentation Collaborate with product and development teams to relay customer feedback and identify recurring issues Participate in onboarding sessions for new clients as needed, helping with setup and initial configuration Meet service-level agreements (SLAs) and maintain high customer satisfaction scores Requirements Essential: 2+ years experience in More ❯

ethic, and transferable skills are most important to us. We are specifically looking for individuals who want a career and not just a job. Virtual job fairs Key Responsibilities • Client Onboarding: Ensuring timely onboarding of clients across our platforms whilst working on multiple onboardings in tandem. • Client Communication and Support: Serving as the primary … Maintaining regular communication with clients to provide updates, gather feedback, and address any concerns or questions they may have. • Project Ownership from Initiation to Completion: Taking complete ownership of client onboarding projects from initiation to completion and ensuring all tasks are executed to agreed project timelines and quality standards. • Data Issues Resolutions: Reviewing the client’s … provided data using internal software to identify anomalies and missing information. Working with the client to resolve data issues that may block the client's onboarding. Understanding the functionality of our internal systems and identifying how these functions may aid in the client's onboarding and longevity of a client system. • Team and Interdepartmental More ❯

relationships with customers and providing an exceptional level of service across the board. The scope of this role is broad and not limited to – Onboarding: Manage customer onboarding to new services Client Relationship Management: Building and maintaining strong relationships with clients, understandingtheir needs, and ensuring their satisfaction with the services provided. Attend customer sites when … service performance metrics to identify areas for improvement and ensure SLAs are met. Process Improvement: Identifying opportunities to enhance service delivery processes and implementing solutions to improve efficiency and client satisfaction. Reporting: Preparing and presenting service reports to clients and management. Documentation: Maintaining accurate records of service delivery activities, client interactions, and issue resolutions. What are we looking … must have impeccable organisation and task management skills as well as being able to handle pressurised situations and deadlines. Skills – Required Experience – at least 2 years’ experience in a client facing, customer success role. Excellent Communication and Interpersonal Skills: Essential for building relationships and communicating effectively with clients and internal teams. Creative Problem-Solving Skills: Ability to identify issue More ❯

relationships with customers and providing an exceptional level of service across the board. The scope of this role is broad and not limited to – Onboarding: Manage customer onboarding to new services Client Relationship Management: Building and maintaining strong relationships with clients, understandingtheir needs, and ensuring their satisfaction with the services provided. Attend customer sites when … service performance metrics to identify areas for improvement and ensure SLAs are met. Process Improvement: Identifying opportunities to enhance service delivery processes and implementing solutions to improve efficiency and client satisfaction. Reporting: Preparing and presenting service reports to clients and management. Documentation: Maintaining accurate records of service delivery activities, client interactions, and issue resolutions. What are we looking … must have impeccable organisation and task management skills as well as being able to handle pressurised situations and deadlines. Skills – Required Experience – at least 2 years’ experience in a client facing, customer success role. Excellent Communication and Interpersonal Skills: Essential for building relationships and communicating effectively with clients and internal teams. Creative Problem-Solving Skills: Ability to identify issue More ❯

relationships with customers and providing an exceptional level of service across the board. The scope of this role is broad and not limited to – Onboarding: Manage customer onboarding to new services Client Relationship Management: Building and maintaining strong relationships with clients, understandingtheir needs, and ensuring their satisfaction with the services provided. Attend customer sites when … service performance metrics to identify areas for improvement and ensure SLAs are met. Process Improvement: Identifying opportunities to enhance service delivery processes and implementing solutions to improve efficiency and client satisfaction. Reporting: Preparing and presenting service reports to clients and management. Documentation: Maintaining accurate records of service delivery activities, client interactions, and issue resolutions. What are we looking … must have impeccable organisation and task management skills as well as being able to handle pressurised situations and deadlines. Skills – Required Experience – at least 2 years’ experience in a client facing, customer success role. Excellent Communication and Interpersonal Skills: Essential for building relationships and communicating effectively with clients and internal teams. Creative Problem-Solving Skills: Ability to identify issue More ❯

be the go-to escalation point for 1st Line Engineers, resolving more complex issues across Microsoft 365 and network environments, with a particular focus on robust networking skills. Our client values a proactive, can-do attitude. You'll be joining a tight-knit, collaborative team where everyone pulls together. If you’re looking for a role where you can … a strong focus on networking infrastructure Support Microsoft 365, Azure, and Windows Server environments Manage and maintain network devices — ideally including Meraki, UniFi, or DrayTek Assist with the onboarding of new clients and contribute to infrastructure projects Liaise directly with clients, providing updates and delivering high-quality customer service Use ConnectWise (or similar PSA/RMM tools) to More ❯