Head of Customer Operations
- Hiring Organisation
- Nobul Resourcing Solutions
- Location
- England, United Kingdom
Most customer operations leaders inherit a machine that already runs. This is the rarer opportunity to build one. You will own Customer Onboarding and Customer Support end to end, shape how they work, and set the standard for what great looks like as the business moves into … define what best-in-class looks like. Lead, mentor and grow a team of dedicated professionals, building a culture of accountability, curiosity and client-first problem-solving. Diagnose and re-engineer workflows to remove inefficiencies, with clear, structured approaches to onboarding and to how tickets are logged ...