providing contracted IT support to ensure that the client s staff are able to do their job in support of their organisation's commercial goals i.e., access, shared resources, configuration, software installations, intranet and internet access, document management, hardware break fix and smart hands. To act upon Incidents and Service Requests assigned to you and your team in … the ITSM toolset or equivalent ticketing system. To own end to end Incident and queue management, including 3rd party ticket management as well as requests for additional services hardware/software, system access, configuration, desk moves and setup, and support where IT presence is required. To engage escalation policies and procedures in order to ensure adherence to … To provide technical troubleshooting under the guidance of 3rd line resolver groups for technologies such as Infrastructure devices, Network devices, and Communication Services To be responsible for hardware asset management, stock control and regular audits, including the allocation of new starter equipment and updating ConfigurationManagement Database. Collecting leaver equipment and updating ConfigurationManagement Database More ❯
just dont fail , this is the perfect environment for you. Tech Stack Cloud: AWS (EC2, RDS, S3, IAM, Lambda, CloudWatch) Containerisation & Orchestration: Docker, Kubernetes (EKS) Infrastructure as Code: Terraform ConfigurationManagement: Ansible Monitoring & Observability: Prometheus, Grafana, ELK Stack CI/CD: GitHub Actions Scripting & Automation: Python, Bash, or Go What Youll Be Doing Designing and maintaining reliable, scalable More ❯
City of London, London, United Kingdom Hybrid/Remote Options
DCV Technologies Limited
PSA Engineer Hardware and System to join our EMS e-terra/ADMS Series 3 team. In this role, you will work on mission-critical systems, ensuring the stability, configuration, and continuous improvement of infrastructure supporting our advanced energy management applications. You will collaborate with cross-functional teams to troubleshoot issues, deliver innovative solutions, and maintain high levels … party software (Oracle, NetApp, etc.). Troubleshoot and debug complex technical issues across infrastructure and applications. Collaborate with global teams to identify, analyze, and resolve system performance challenges. Support configurationmanagement and version control using GitHub and ClearCase. Ensure reliability and performance for real-time, mission-critical systems. Primary Skillset 5+ years of experience with Linux and Windows More ❯
everyone. In this role, you'll be integral to developing and maintaining the productivity tooling for the entire firm, working closely with the teams responsible for Identity and Access Management (IAM), Productivity platforms, and cross-system integrations. Responsibilities Develop tools and automations to support IT processes and other internal teams. Administer and ensure the smooth operation of key productivity … maintain new integrations between the productivity platform and other internal systems. This includes managing user lifecycles in LDAP, integrating SSO and SCIM for new SaaS additions, and integrating asset management tooling. Manage employee lifecycle practices and automations. Document systems architecture, processes, and best practices. Break down complex projects, iterate on solutions, and communicate progress to a wide variety of … authentication and provisioning methods like SAML, OIDC, SCIM, and non-standard API-based workflows. Experience with client-side SSO integrations in software applications is preferred. Familiarity with IaC and configurationmanagement tools such as Terraform and SaltStack is a strong preference. Why Join This Team? You'll be part of a culture that thrives on excellence and collaboration More ❯
