service. You'll take a holistic approach, providing a strategic view of the entire network, driving improvements across teams to ensure high customer service satisfaction. Additionally, you'll lead continuousimprovement initiatives to adapt and scale the Problem Management processes for future energy industry demands. Experience in problem management in a similar environment is essential. As our … basis and should be analaysed for any errors. Drive and create a Problem Management community in the team, wider Operations Teams and across our 3rd Party Suppliers to drive continuousimprovement initiatives. Key Competencies: Effective Communication: As a problem solver, you must interact with individuals, including other managers, employees, suppliers and customers. You must be able to … to make the Problem Management Function, Operations, DBR and the wider client a great place to work and actively seeking out and implementing opportunities across the wider client for continuousimprovement and personal development. You will want to be a key player in non-problem management activities e.g. Engagement Champions, the all-colleague representative forum etc. Desirable More ❯
City of London, London, United Kingdom Hybrid / WFH Options
poq
line management, guidance, and escalation support for the wider PM function. As a key partner to the Head of Delivery, you will support strategic initiatives such as process improvement, resourcing and forecasting, ensuring that our Professional Services function operates efficiently and consistently delivers for our clients. This is a step beyond project management - it combines delivery expertise, people … develop PMs to improve their delivery skills and stakeholder management. Support the hiring, onboarding, and training of new PM team members. Foster a culture of collaboration, knowledge sharing, and continuousimprovement within the team. Process & ContinuousImprovement Partner with the VP of Professional Services to design, improve, and embed PM standards, processes, and frameworks. More ❯
workflow management tools, document management systems, Microsoft Power Apps, and data integrations. This role requires strong communication, planning, and leadership skills - and an ability to champion testing excellence and continuousimprovement across the organisation. Key Responsibilities Lead the definition and execution of test strategies, plans, and cases. Capture test results, defects, and priorities; ensure clear documentation throughout. … Collaborate with business stakeholders and technology teams to deliver successful UAT. Drive continuousimprovement of the testing framework and adoption of best practices. Contribute to risk and issue management during testing phases. Champion test automation, performance metrics, and quality improvements. Manage testing phases, including coordination with third-party test teams. Skills & Experience Accredited in Software Testing (ISEB More ❯
workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & ContinuousImprovement Develop, document, and maintain Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting, risk … management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuousimprovement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder Management Serve as a primary point of contact for … operational escalations, client satisfaction, and delivery alignment. Build and nurture trusted relationships with client stakeholders and partners. Participate in quarterly business reviews (QBRs) and service improvement planning. Work closely with account management and pre-sales teams to ensure service continuity and contract renewals. Escalate issues and risks proactively, providing solutions and corrective action plans. 6. Team Leadership & Global More ❯
london (city of london), south east england, united kingdom
TECEZE
workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & ContinuousImprovement Develop, document, and maintain Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting, risk … management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuousimprovement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder Management Serve as a primary point of contact for … operational escalations, client satisfaction, and delivery alignment. Build and nurture trusted relationships with client stakeholders and partners. Participate in quarterly business reviews (QBRs) and service improvement planning. Work closely with account management and pre-sales teams to ensure service continuity and contract renewals. Escalate issues and risks proactively, providing solutions and corrective action plans. 6. Team Leadership & Global More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Randstad Digital
of the performance, security, and cost-effectiveness of our cloud platforms. You’ll bring a strong DevOps mindset, expertise in automation and Infrastructure as Code, and a passion for continuousimprovement across all aspects of cloud operations. Key Responsibilities Cloud Infrastructure Operations: Manage and monitor daily operations across Azure SaaS, IaaS, and PaaS environments. FinOps & Cost Optimisation … manage tools like Azure Monitor and Log Analytics to proactively detect and resolve issues. Compliance & Documentation: Maintain accurate technical documentation and ensure adherence to security and regulatory standards. Collaboration & ContinuousImprovement: Partner with development, security, and operations teams to advance CI/CD and DevSecOps practices. About You You’re an experienced Cloud or DevOps Engineer who More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Randstad Digital
of the performance, security, and cost-effectiveness of our cloud platforms. You’ll bring a strong DevOps mindset, expertise in automation and Infrastructure as Code, and a passion for continuousimprovement across all aspects of cloud operations. Key Responsibilities Cloud Infrastructure Operations: Manage and monitor daily operations across Azure SaaS, IaaS, and PaaS environments. FinOps & Cost Optimisation … manage tools like Azure Monitor and Log Analytics to proactively detect and resolve issues. Compliance & Documentation: Maintain accurate technical documentation and ensure adherence to security and regulatory standards. Collaboration & ContinuousImprovement: Partner with development, security, and operations teams to advance CI/CD and DevSecOps practices. About You You’re an experienced Cloud or DevOps Engineer who More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Randstad Technologies Recruitment
of the performance, security, and cost-effectiveness of our cloud platforms. You'll bring a strong DevOps mindset, expertise in automation and Infrastructure as Code, and a passion for continuousimprovement across all aspects of cloud operations. Key Responsibilities Cloud Infrastructure Operations: Manage and monitor daily operations across Azure SaaS, IaaS, and PaaS environments. FinOps & Cost Optimisation … manage tools like Azure Monitor and Log Analytics to proactively detect and resolve issues. Compliance & Documentation: Maintain accurate technical documentation and ensure adherence to security and regulatory standards. Collaboration & ContinuousImprovement: Partner with development, security, and operations teams to advance CI/CD and DevSecOps practices. About You You're an experienced Cloud or DevOps Engineer who More ❯
to join a fast-growing, innovative technology team at the forefront of delivering cutting-edge digital solutions. You’ll be part of a culture that values creativity, collaboration, and continuousimprovement, working on products that directly impact thousands of users! The Role Lead and mentor a small team of front-end engineers, fostering growth and encouraging best … translating technical concepts for non-technical audiences. Balance leadership with hands-on development work – primarily in React , with some exposure to Python back-end development considered a bonus. Drive continuousimprovement in front-end processes, frameworks, and tools to elevate product quality and performance. About You Expert in modern JavaScript (ES6+) and TypeScript, with deep knowledge of … problem solver, capable of making decisions independently while collaborating effectively with cross-functional teams. Experience in start-up or scale-up environments is highly desirable, with a focus on continuous product improvement. Experienced in mentoring and developing engineers, building capability within a team. A player-coach mindset: approximately 70% hands-on development, 30% management. Nice to Have: Familiarity with More ❯
City of London, London, United Kingdom Hybrid / WFH Options
GoodFit.io
Identify and nurture future leaders, creating opportunities for skill development and career progression Provide clear, timely communication to leadership on team health, progress, and risks Encourage a culture of continuousimprovement by promoting feedback loops, knowledge sharing, and professional development Represent engineering in cross-functional planning and help balance product needs with team well-being We'd … across engineering, product, and leadership Experience with hiring, onboarding, and performance management during periods of growth Familiarity with modern agile practices and delivery processes, and a pragmatic approach to continuousimprovement A passion for coaching and mentoring, helping others succeed and reach their potential Comfort operating in a remote-first or distributed team environment Why you'll More ❯
They are based in Central London and you will be required in their London office 5 days per month. As ML Engineer, your mission is to: Participate in the continuousimprovement of our client's products Develop advanced NLP and AI-based products that will delight users Provide excellence in cloud-based ML engineering, with as much … your colleague’s code. Engage with them to raise standards of Software engineering. Propose cloud architectures for ML-based products that need new infrastructure. Participate in the monitoring and continuousimprovement of existing ML systems. Core requirements Experience matters. But what is more important than raw number of years of experience is demonstrated proficiency (through GitHub profiles More ❯
london (city of london), south east england, united kingdom
Norton Blake
They are based in Central London and you will be required in their London office 5 days per month. As ML Engineer, your mission is to: Participate in the continuousimprovement of our client's products Develop advanced NLP and AI-based products that will delight users Provide excellence in cloud-based ML engineering, with as much … your colleague’s code. Engage with them to raise standards of Software engineering. Propose cloud architectures for ML-based products that need new infrastructure. Participate in the monitoring and continuousimprovement of existing ML systems. Core requirements Experience matters. But what is more important than raw number of years of experience is demonstrated proficiency (through GitHub profiles More ❯
. The main mission is to accelerate revenue growth by enabling the broader sales organization, supporting complex deals, and acting as a feedback conduit to the product team for continuousimprovement and innovation . Your main responsabilities Being able to sell OVHcloud Private Cloud Bare Metal to all our Enterprise customers. Identify, qualify, and pursue high-potential … Marketing...) on “your” Bare Metal product. Be able to enable the Sales broader sales organization, supporting complex deals, and acting as a feedback conduit to the product team for continuousimprovement and innovation In 1 year, you will have mastered Create customer trust, able to build a complete offer for the customer Partner with account teams to More ❯
london (city of london), south east england, united kingdom
OVHcloud
. The main mission is to accelerate revenue growth by enabling the broader sales organization, supporting complex deals, and acting as a feedback conduit to the product team for continuousimprovement and innovation . Your main responsabilities Being able to sell OVHcloud Private Cloud Bare Metal to all our Enterprise customers. Identify, qualify, and pursue high-potential … Marketing...) on “your” Bare Metal product. Be able to enable the Sales broader sales organization, supporting complex deals, and acting as a feedback conduit to the product team for continuousimprovement and innovation In 1 year, you will have mastered Create customer trust, able to build a complete offer for the customer Partner with account teams to More ❯
assurance initiatives for large-scale financial system development projects. This includes consolidating project-level QA rules into unified frameworks, defining and implementing QA standards, managing quality metrics, and driving continuousimprovement across multiple projects and vendors. The ideal candidate should have strong QA/quality management experience, proficiency in both Japanese and English, and the ability to … company-wide standards and guidelines Design and manage quality metrics (defect density, test coverage, review effectiveness, etc.) Develop and implement QA processes, including review procedures, approval workflows, and improvement cycles Ensure compliance with international standards (ISO9001, CMMI, ISTQB, etc.) Conduct quality checks on deliverables and test processes Report on quality and propose improvements to executives and HQ Lead … quality metrics (KPI/KGI) Experience in QA leadership across multiple projects and vendors Excellent communication and reporting skills, including to executive and HQ levels Track record in driving continuous quality improvement initiatives Preferred: Experience with ISO9001, CMMI, ISTQB-based processes Experience collaborating with international vendors and HQ **We may consider applications from people on Working holiday More ❯
assurance initiatives for large-scale financial system development projects. This includes consolidating project-level QA rules into unified frameworks, defining and implementing QA standards, managing quality metrics, and driving continuousimprovement across multiple projects and vendors. The ideal candidate should have strong QA/quality management experience, proficiency in both Japanese and English, and the ability to … company-wide standards and guidelines Design and manage quality metrics (defect density, test coverage, review effectiveness, etc.) Develop and implement QA processes, including review procedures, approval workflows, and improvement cycles Ensure compliance with international standards (ISO9001, CMMI, ISTQB, etc.) Conduct quality checks on deliverables and test processes Report on quality and propose improvements to executives and HQ Lead … quality metrics (KPI/KGI) Experience in QA leadership across multiple projects and vendors Excellent communication and reporting skills, including to executive and HQ levels Track record in driving continuous quality improvement initiatives Preferred: Experience with ISO9001, CMMI, ISTQB-based processes Experience collaborating with international vendors and HQ **We may consider applications from people on Working holiday More ❯
london (city of london), south east england, united kingdom
Centre People Appointments
assurance initiatives for large-scale financial system development projects. This includes consolidating project-level QA rules into unified frameworks, defining and implementing QA standards, managing quality metrics, and driving continuousimprovement across multiple projects and vendors. The ideal candidate should have strong QA/quality management experience, proficiency in both Japanese and English, and the ability to … company-wide standards and guidelines Design and manage quality metrics (defect density, test coverage, review effectiveness, etc.) Develop and implement QA processes, including review procedures, approval workflows, and improvement cycles Ensure compliance with international standards (ISO9001, CMMI, ISTQB, etc.) Conduct quality checks on deliverables and test processes Report on quality and propose improvements to executives and HQ Lead … quality metrics (KPI/KGI) Experience in QA leadership across multiple projects and vendors Excellent communication and reporting skills, including to executive and HQ levels Track record in driving continuous quality improvement initiatives Preferred: Experience with ISO9001, CMMI, ISTQB-based processes Experience collaborating with international vendors and HQ **We may consider applications from people on Working holiday More ❯
through rigorous reviews, automated testing, and CI/CD processes. Project Management: Collaborate with cross-functional teams to gather requirements, set timelines, and deliver high-quality solutions on schedule. ContinuousImprovement: Stay ahead of industry trends, introducing innovative tools and technologies to enhance development efficiency. Qualifications and Key Skills Education: Bachelor’s in Computer Science or related … Jira, Confluence, Bitbucket). AI/ML: Exposure to AI/ML projects or data analytics. Benefits and Perks Our comprehensive offering is designed around flexibility, well-being, and continuous growth, ensuring that you have the support and resources to excel both professionally and personally. Competitive Salary: £50,000 - £65,000 per year, with potential performance-based increases. Performance More ❯
london (city of london), south east england, united kingdom
Online Filings
through rigorous reviews, automated testing, and CI/CD processes. Project Management: Collaborate with cross-functional teams to gather requirements, set timelines, and deliver high-quality solutions on schedule. ContinuousImprovement: Stay ahead of industry trends, introducing innovative tools and technologies to enhance development efficiency. Qualifications and Key Skills Education: Bachelor’s in Computer Science or related … Jira, Confluence, Bitbucket). AI/ML: Exposure to AI/ML projects or data analytics. Benefits and Perks Our comprehensive offering is designed around flexibility, well-being, and continuous growth, ensuring that you have the support and resources to excel both professionally and personally. Competitive Salary: £50,000 - £65,000 per year, with potential performance-based increases. Performance More ❯
leadership for both delivery squads and the wider engineering organisation. Along with our engineering leadership, you’ll champion engineering excellence and high standards of quality through an environment of continuous improvement. You will be hands-on, directly delivering new impactful software. You will be able to propose, design, and execute initiatives independently, leading colleagues to deliver on these goals. … troubleshoot new initiatives - Explore new ideas and emerging technologies, develop prototypes quickly - Uphold and advance the wider engineering team’s principles and ways of working - Promote a culture of continuousimprovement, positively influence current ways of working, leading by example - Serve as a domain expert in many of Ki’s core technologies - Mentor and coach colleagues in … with a server-side language, ideally JVM based - Comfortable working with cloud infrastructure, infrastructure as code, familiar with standard logging and monitoring tools used to investigate issues - Experience with continuous integration, or ideally, continuous delivery - Strong familiarity with build tools (e.g. Maven) and version control tools (e.g. Git/Github) - Experience working in agile teams, following Scrum or More ❯
london (city of london), south east england, united kingdom
Ki
leadership for both delivery squads and the wider engineering organisation. Along with our engineering leadership, you’ll champion engineering excellence and high standards of quality through an environment of continuous improvement. You will be hands-on, directly delivering new impactful software. You will be able to propose, design, and execute initiatives independently, leading colleagues to deliver on these goals. … troubleshoot new initiatives - Explore new ideas and emerging technologies, develop prototypes quickly - Uphold and advance the wider engineering team’s principles and ways of working - Promote a culture of continuousimprovement, positively influence current ways of working, leading by example - Serve as a domain expert in many of Ki’s core technologies - Mentor and coach colleagues in … with a server-side language, ideally JVM based - Comfortable working with cloud infrastructure, infrastructure as code, familiar with standard logging and monitoring tools used to investigate issues - Experience with continuous integration, or ideally, continuous delivery - Strong familiarity with build tools (e.g. Maven) and version control tools (e.g. Git/Github) - Experience working in agile teams, following Scrum or More ❯
Konversational - The ServiceNow Customer Workflow Experts
and governance cadence. · Ensure sprint planning, backlog grooming, demos, retrospectives, and status reporting are consistently executed. · Identify and embed lessons learned into delivery processes, templates, and frameworks. · Lead continualimprovement of engagement playbooks and internal delivery toolkits. Team Enablement & Leadership · Guide and support the delivery team through structured mentorship and day-to-day direction. · Coach and develop team … understanding of industry best practice (eg ITIL), business process design, Agile delivery models, and ServiceNow NowCreate methodology. · Comfortable leveraging AI tools and accelerators to optimise delivery outcomes. · Committed to continuous professional development and applying best practice improvements across delivery engagements. Core Competencies: · Customer Focus: Builds strong relationships and champions client success. · Delivery Leadership: Owns results with strong attention to … risks. · Strategic Thinking: Anticipates roadblocks and aligns solutions to business value. · Collaboration & Influence: Builds consensus among diverse internal and external stakeholders, and delivery teams. · Agile Mindset: Fosters adaptability and continuousimprovement within the team. · Commercial Acumen: Understands contractual dynamics and delivery economics. · Learning Agility: Continuously seeks improvement and stays current on platform and delivery innovations. More ❯
london (city of london), south east england, united kingdom
Konversational - The ServiceNow Customer Workflow Experts
and governance cadence. · Ensure sprint planning, backlog grooming, demos, retrospectives, and status reporting are consistently executed. · Identify and embed lessons learned into delivery processes, templates, and frameworks. · Lead continualimprovement of engagement playbooks and internal delivery toolkits. Team Enablement & Leadership · Guide and support the delivery team through structured mentorship and day-to-day direction. · Coach and develop team … understanding of industry best practice (eg ITIL), business process design, Agile delivery models, and ServiceNow NowCreate methodology. · Comfortable leveraging AI tools and accelerators to optimise delivery outcomes. · Committed to continuous professional development and applying best practice improvements across delivery engagements. Core Competencies: · Customer Focus: Builds strong relationships and champions client success. · Delivery Leadership: Owns results with strong attention to … risks. · Strategic Thinking: Anticipates roadblocks and aligns solutions to business value. · Collaboration & Influence: Builds consensus among diverse internal and external stakeholders, and delivery teams. · Agile Mindset: Fosters adaptability and continuousimprovement within the team. · Commercial Acumen: Understands contractual dynamics and delivery economics. · Learning Agility: Continuously seeks improvement and stays current on platform and delivery innovations. More ❯
in highly secure environments. This hands-on leadership role requires balancing fast-paced delivery with strategic sustainability, mentoring engineers, championing best practices, and fostering a culture of collaboration and continuous improvement. Key Responsibilities Provide technical leadership and direction across multiple teams to ensure aligned, high-quality delivery Bridge architecture and engineering, translating strategic objectives into robust technical solutions Hands More ❯
london (city of london), south east england, united kingdom
Damia Group
in highly secure environments. This hands-on leadership role requires balancing fast-paced delivery with strategic sustainability, mentoring engineers, championing best practices, and fostering a culture of collaboration and continuous improvement. Key Responsibilities Provide technical leadership and direction across multiple teams to ensure aligned, high-quality delivery Bridge architecture and engineering, translating strategic objectives into robust technical solutions Hands More ❯