126 to 150 of 177 Conversational AI Jobs in England

Customer Engineer, Agent Builder - French Speaking

Location
Greater London, England, United Kingdom
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply … evolved at a rapid pace. It’s not enough for our customers to just “set it and forget it” when it comes to AI software. Truly successful AI Agents require hands‐on execution, rigorous iteration, and deep technical delivery to reach enterprise‐grade performance. We’re creating ...

Senior Product Manager

Location
Greater London, England, United Kingdom
Brookfield, Mubadala, RXR Digital Ventures, and Target Global. We are growing the team to expand the platform's coverage across Europe and to integrate AI throughout the product and operating model. If you are interested in working on hard, real-world problems in a sector that has long been … Product team and report to the Head of Product. You will work closely with design, engineering, data, operations, customer teams, and AI specialists to build product experiences that are simple, reliable, and practical to operate. This is an AI-native product role. We expect you to use agentic ...

Director, Customer Success

Hiring Organisation
NICE Systems
Location
London, United Kingdom
Salary
£ 60 K
standard of Customer Success.Have you got what it takes Significant senior leadership experience within Customer Success, ideally gained in B2B SaaS, enterprise technology, AI, automation or a similarly complex technology environment.Proven experience leading geographically distributed Customer Success teams, ideally at a scale comparable to 20+ CSMs across multiple regions … environments.Able to create clarity, align distributed teams and lead effectively through periods of change.Naturally curious about customers, technology and the ways organisations can use AI and automation to generate measurable business value.How will we measure success Success in this role will be measured through a combination of customer, commercial ...

Director, Customer Success

Location
Greater London, England, United Kingdom
standard of Customer Success. Have you got what it takes? Significant senior leadership experience within Customer Success, ideally gained in B2B SaaS, enterprise technology, AI, automation or a similarly complex technology environment. Proven experience leading geographically distributed Customer Success teams, ideally at a scale comparable to 20+ CSMs across … create clarity, align distributed teams and lead effectively through periods of change. Naturally curious about customers, technology and the ways organisations can use AI and automation to generate measurable business value. How will we measure success? Success in this role will be measured through a combination of customer, commercial ...

Senior Conversational AI Designer - Shape Next-Gen CX

Location
England, United Kingdom
Harvey Nash Group is seeking a seasoned Conversational Designer for a flagship UK bank. You will shape customer-facing conversational models and drive the strategy for chat and voice interactions. The role emphasizes hands-on work with generative AI and real-world model behaviour shaping customer experiences. ...

Product Engineer at Ufonia

Location
Greater London, England, United Kingdom
Title Product Engineer Salary Not Disclosed Company Description Ufonia is a London-based healthtech company backed by Octopus Ventures building autonomous clinical AI agents that have already completed over 200,000 NHS consultations. Job Description You will join a mission-driven team to build the future of AI … healthcare. As a Product Engineer, you'll take ownership of clinical needs, designing and shipping regulated solutions across the stack. From refining Dora's conversational AI to EHR integrations, you’ll solve complex problems that directly improve patient access and clinical capacity. Location London, UK Why this role ...

Founding Head of Product

Location
City Of London, England, United Kingdom
coping, and patients' expectations are fundamentally different when it comes to managing their health. That is why Heim exists. To create the AI layer for the last mile of healthcare, that lets us make home the default place for patients to access care, at scale Our proprietary algorithms … fellow of the 2026 NHS Innovation Accelerator. What you will own Shape product direction, execution and standards to make Heim the go-to AI platform to help reach more patients, at home - working closely with our product engineers and commercial team. Heim’s AI-native product strategy ...

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Location
Greater London, England, United Kingdom
About the Role HTS Assist is Hopper's agentic AI assistant for travel, resolving flight changes, cancellations, refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime … with cloud infrastructure experience on GCP or AWS A track record designing, building, and maintaining RESTful APIs, microservices, or event-driven systems Familiarity using AI coding tools as a standard part of their workflow, with the judgment to review, correct, and own everything that ships An operable-systems mindset ...

Senior Data Scientist - Personalisation & Generative AI

Location
Greater London, England, United Kingdom
Data Idols is recruiting a Senior Data Scientist to develop next-generation recommendation engines, conversational AI experiences, and personalization models for a large-scale digital platform. You will design, build and deploy production-grade ML models powering highly personalised customer experiences, including recommendation algorithms, retrieval systems … powered conversational AI. You will work closely with Product Managers, Engineers and MLOps to move ideas from experimentation into #J-18808-Ljbffr ...

Senior GenAI/ML Specialist SA, UKI-AWS Global Sales (AGS)

Hiring Organisation
AmazonWebServices
Location
London, United Kingdom
Salary
£ 80 K
organization, SSAs work with customers who have complex requirements that require expert-level knowledge to solve. You must have deep technical expertise in Generative AI and Machine Learning services, enterprise-grade architectural strategies, and a passion for solving complex business challenges. We are looking for technical experts … bridge the gap between innovative AI technologies and practical business outcomes for our customers.You'll work directly with a diverse top range of customers in UKI to help them make optimal technical decisions in their AI/ML journey, balancing innovation with practical constraints and compliance requirements. ...

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Hiring Organisation
Hopper
Location
London, United Kingdom
Salary
£ 80 K
About the RoleHTS Assist is Hopper's agentic AI assistant for travel, resolving flight changes, cancellations, refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime … Python), along with cloud infrastructure experience on GCP or AWSA track record designing, building, and maintaining RESTful APIs, microservices, or event-driven systemsFamiliarity using AI coding tools as a standard part of their workflow, with the judgment to review, correct, and own everything that shipsAn operable-systems mindset, covering ...

Principal Data Engineer

Location
Greater London, England, United Kingdom
About the Role We're seeking a versatile Principal Data Engineer who can work across the full stack of Anaplan AI applications, from model integration, prompt engineering and set the technical direction for how we ingest, transform, store, serve, and govern the data that powers our LLM-based … agentic systems. You'll build AI features that can be used in real-time. This will help business users use GenAI in their planning workflows. You'll need both deep knowledge of machine learning and strong data engineering skills. Your Impact Design and build the retrieval layer powering ...

Head of B2B Marketing

Location
Greater London, England, United Kingdom
About Unravel Unravel is a video-led, AI-native travel commerce technology company helping airlines, banks and other enterprise brands transform how their customers discover, plan and book travel within their own digital channels. Through shoppable video, conversational AI and premium global travel supply, Unravel enables partners … travel organisations. Familiarity with partner marketing, customer marketing or embedded-commerce propositions. Experience establishing early-stage or scale-up initiatives. A strong understanding of AI-enabled workflows and how AI can improve marketing quality, speed and leverage. Existing networks across travel technology, financial services or related enterprise ecosystems. ...

Sr Manager, Siri Agentic Evaluation

Location
Cambridge, England, United Kingdom
Selection changes the language of the page/content Sr Manager, Siri Agentic Evaluation Cambridge, England, United Kingdom Machine Learning and AI Join the team redefining what a deeply personal and integrated assistant can be.As part of the Siri organization, you will help shape one of the world … most widely used AI assistants, powered by our next-generation of Apple Intelligence, with capabilities like personal context understanding and on-screen awareness, built with privacy from the ground up. Your work will have direct, meaningful impact for users across iOS, iPadOS, macOS, watchOS, and visionOS.This is a rare ...

Senior GenAI/ML Specialist SA, UKI-AWS Global Sales (AGS)

Location
Greater London, England, United Kingdom
organization, SSAs work with customers who have complex requirements that require expert-level knowledge to solve. You must have deep technical expertise in Generative AI and Machine Learning services, enterprise-grade architectural strategies, and a passion for solving complex business challenges. We are looking for technical experts … bridge the gap between innovative AI technologies and practical business outcomes for our customers. Key job responsibilities Technical Expertise & Solution Design: Provide customers with deep technical expertise in Generative AI and Machine Learning technologies, designing innovative solutions that help them meet strategic business objectives using AWS products Customer ...

Customer Service Transformation Consultant

Hiring Organisation
Hays
Location
Oxfordshire, South East, United Kingdom
Employment Type
Contract, Work From Home
service performance and identify opportunities to improve customer experience, operational efficiency and cost to serve.You will evaluate where process redesign, platform capabilities, automation and AI can add value, while ensuring recommendations are driven by evidence rather than technology preference. A key part of the engagement will be delivering … data to establish a credible baseline. Review customer journeys, case management processes, routing, escalation paths and reporting. Identify opportunities for process improvement, automation and AI adoption. Assess solutions across process change, platform capability, integration, RPA and AI. Design and prioritise transformation initiatives based on value, effort and feasibility. Build ...

Senior ML Engineer - Conversational AI & GenAI | Hybrid

Location
Greater London, England, United Kingdom
Deliveroo in London is seeking a Senior Machine Learning Engineer to shape decision-making systems that affect customer experience, trust, and fairness. This role sits in a hybrid London office, typically 3 days in the ...

AI Voice Designer

Location
Greater London, England, United Kingdom
Clay led the product and design teams for Google Workspace. About the role Voice is one of the most demanding and important surfaces for AI agents. How an agent sounds – its warmth, tone, pacing, accent, and personality – is often the first and most lasting impression a customer … voices our agents use across our European locales. You are the person who turns a customer's requirements into a living, production‐quality AI voice. You’ll work closely with our voice platform team to implement and tune voices that run at scale on our infrastructure. This will include ...

Conversational AI Platform Engineer

Location
Birmingham, England, United Kingdom
Software Engineering Professional to design, build and operate voice, chat and messaging features used by millions. You will work in the Customer Experience AI cluster, partnering with engineers, data scientists and product teams to ship scalable, high‐quality conversational experiences on the Sprinklr platform. The role focuses ...

Conversational AI Platform Engineer

Location
Manchester, England, United Kingdom
Software Engineering Professional to design, build and operate voice, chat and messaging features used by millions. You will work in the Customer Experience AI cluster, partnering with engineers, data scientists and product teams to ship scalable, high‐quality conversational experiences on the Sprinklr platform. The role focuses ...

Conversational AI Platform Engineer

Location
Greater London, England, United Kingdom
Software Engineering Professional to design, build and operate voice, chat and messaging features used by millions. You will work in the Customer Experience AI cluster, partnering with engineers, data scientists and product teams to ship scalable, high‐quality conversational experiences on the Sprinklr platform. The role focuses ...

Senior Software Engineer - Conversational AI in Healthcare

Location
Birmingham, England, United Kingdom
healthcare technology company in Birmingham is looking for a Senior Software Engineer to enhance their innovative conversational agent platform. The role involves designing and implementing scalable solutions, collaborating with cross-functional teams, and mentoring junior engineers. The ideal candidate has over 5 years of software engineering experience, strong skills ...

Senior Lifestyle Strategist

Location
Greater London, England, United Kingdom
athletes including Kevin Love and Kyle Kuzma Achieved industry-leading engagement among paying members, with a growing waitlist seeking access Built a proactive, seamless, conversational product frequently described as “magic” by our members We’re now expanding our engineering team as we scale both the product and our global … into a leadership position across Business Operations, Travel, Member Experience, and Growth. This is an opportunity to play a central role in building an AI-enabled product powering the world's highest-impact individuals, combining the speed & accuracy of technology with the knowledge, curation, and network of domain experts. ...

Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Location
West of England, England, United Kingdom
Avaya, Cisco, Genesys, NICE InContact, Salesforce, etc. 2+ years designing and implementing NLP/NLU (IVR or chat) solutions using at least one major conversational AI framework (e.g., Rasa, Dialogflow, Lex, or Azure Bot Service) at enterprise scale in a contact center environment 2+ years hands-on coding … e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred Knowledge of Amazon Connect or Amazon Lex capabilities, benefits, and required deployment skills Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self-service experiences, including architecture ...

Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Hiring Organisation
AmazonWebServices
Location
London, United Kingdom
Salary
£ 80 K
Avaya, Cisco, Genesys, NICE InContact, Salesforce, etc.- 2+ years designing and implementing NLP/NLU (IVR or chat) solutions using at least one major conversational AI framework (e.g., Rasa, Dialogflow, Lex, or Azure Bot Service) at enterprise scale in a contact center environment- 2+ years hands-on coding … e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred- Knowledge of Amazon Connect or Amazon Lex capabilities, benefits, and required deployment skills- Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self-service experiences, including architecture ...