Customer Experience Lead
- Hiring Organisation
- Project People
- Location
- Reading, England, United Kingdom
Customer Experience Lead Reading (Hybrid – 3 days per week in the office) Permanent About the Role An exciting opportunity has arisen for an experienced Customer Experience Lead to shape and transform the end-to-end customer experience within a growing organisation operating in a complex B2B environment. … This is a strategic role responsible for designing and continuously improving the customer journey across the entire lifecycle —from brand awareness and lead generation through to service delivery, account growth and customer advocacy. Working across Sales, Marketing, Product, Delivery, Finance, IT, Operations and Corporate Communications, you will combine ...