develop and scale Taptap Send's supply side partnerships in Anglophone Africa and grow our userbase. You will be excited to manage every aspect of growth in said markets: customeracquisition and retention strategy, pricing, user research, product quality, customer experience, team development and coaching. You will have an acute "own it" mindset, equally obsessed with the … scaling sending and receiving markets across Anglophone Africa. Lead the team on the ground to execute within collaboratively aligned timelines Manage every aspect of growth across the sending countries: customeracquisition and retention strategy, pricing, user research, product quality, customer experience, team development and coaching Report to the executive leadership team on progress, insights and needs, leveraging … on ways to unlock growth, improve profitability and increase brand awareness Hire, inspire, develop and retain top, diverse talent Collaborate closely with both internal and external stakeholders including the Customer Service, Finance, Tech, Legal, Financial Crime, Compliance, People Ops and more Build trust-based relationships with diaspora communities and commercial partners in the Anglophone West Africa region to increase More ❯
City of London, London, United Kingdom Hybrid / WFH Options
ClearCourse
within the Sports & Leisure vertical. Youll play a pivotal role in defining how our SaaS products are positioned, how we reach our target markets, and how we drive both customeracquisition and retention. Working closely with the Group Product Marketing Lead, youll create compelling messaging and integrated campaigns that bring our products to life across digital, social, content … thrives in a collaborative environment and wants to make an impact across multiple products and brands. What Youll Do Support the ongoing development of product marketing strategy, segmentation, and customer journeys. Create and deliver multi-channel marketing campaigns aligned with our value propositions. Drive customeracquisition and retention through paid media, SEO/SEM, content, and automation. … Oversee sales enablement materials and nurture journeys to optimise funnel performance. Collaborate across teams product, sales, and customer success to ensure consistent messaging. Conduct competitor research to identify opportunities for market growth and differentiation. Manage event marketing activity and coordinate campaign engagement before and after events. Report on analytics and campaign performance, using data to drive continuous improvement. What More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
ClearCourse
the Sports & Leisure vertical. You’ll play a pivotal role in defining how our SaaS products are positioned, how we reach our target markets, and how we drive both customeracquisition and retention. Working closely with the Group Product Marketing Lead, you’ll create compelling messaging and integrated campaigns that bring our products to life — across digital, social … in a collaborative environment and wants to make an impact across multiple products and brands. What You’ll Do Support the ongoing development of product marketing strategy, segmentation, and customer journeys. Create and deliver multi-channel marketing campaigns aligned with our value propositions. Drive customeracquisition and retention through paid media, SEO/SEM, content, and automation. … Oversee sales enablement materials and nurture journeys to optimise funnel performance. Collaborate across teams — product, sales, and customer success — to ensure consistent messaging. Conduct competitor research to identify opportunities for market growth and differentiation. Manage event marketing activity and coordinate campaign engagement before and after events. Report on analytics and campaign performance, using data to drive continuous improvement. What More ❯
data-led projects to multiple, big brand clients across industries such as travel, automotive, retail and beauty. These projects will be driven by client objectives relating to data collection, customeracquisition, onsite conversion optimisation and media-mix optimisation. You will be required to promote a customer-centric vision of digital marketing, based on the systematic and methodical … Brandtech Group, fifty-five is a data company helping brands collect, analyse and activate their data across paid, earned and owned channels to increase their marketing ROI and improve customeracquisition and retention. Headquartered in Paris with offices in London, Hong Kong, New York and Shanghai, fifty-five is a certified Google Partner company and was named by More ❯
CUSTOMER INSIGHT ANALYST £500 - £570 PER DAY INSIDE IR35 2 DAYS PER WEEK IN LONDON 3 MONTH CONTRACT THE COMPANY: Join a fast-paced business looking to grow out their data function. THE ROLE: As a Customer Insight Analyst, your responsibilities will include: Building and maintaining dashboards and reports focused on customeracquisition, retention, churn, and … engagement. Analysing customer journeys, trends, and segmentation to uncover actionable insights. Translating complex data into clear, compelling recommendations for stakeholders. Supporting the delivery of high-quality customer reporting across multiple business areas. Managing and prioritising a backlog of insight and reporting requests. Collaborating with the BI and data teams to ensure accurate and consistent data flows. YOUR SKILLS … AND EXPERIENCE: The successful Customer Insight Analyst will have: Strong SQL and Python skills. Strong experience with either Tableau or Looker. Hands on experience with Cloud data environments (GCP ideally). Proven experience working with customer and marketing data. Strong understanding of customer behaviour metrics such as LTV, churn, retention, and segmentation. Excellent communication skills, with the More ❯
Team. As part of Pinnacle’s Pre-Sales team, you will play a pivotal role in driving the success of our sales efforts. You will be responsible for understanding customer needs, collaborating with various internal departments, and crafting compelling solutions that address customer challenges. You will deliver effective presentations, demonstrations, and proposals to potential customers, ultimately contributing to … the growth and profitability of Pinnacle. Key responsibilities Customer Engagement Collaborate with sales, marketing, and product teams to understand customer needs and align pre-sales efforts with overall business strategies. Engage with potential customers to gather requirements, understand pain points, and effectively communicate how our solutions can address their needs. Solution Development Work closely with the authors and … Pinnacle’s professional service teams to design and demonstrate solutions that meet customer requirement. Craft and deliver tailored presentations, demonstrations, and proof-of-concepts that showcase the value and capabilities of our products and services. Proposal Creation Working with the New CustomerAcquisition (NCA) and Customer Account Management (CAM) teams to oversee the creation of detailed More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
Odicci
for interactive experiences and gamification. We work with global brands in retail, travel, beauty, and luxury (JD Sports, ASDA, Sephora, Michael Kors, Avolta Duty Free and more) to enhance customeracquisition, engagement, and retention. Our platform integrates with loyalty, CRM, and eCommerce ecosystems (including Shopify, Eagle Eye, Braze, Bloomreach, Ometria, and Talon.One). We are scaling fast and … are looking for a motivated Product Specialist & Customer Onboarding Intern to join our Customer Success team. > What You Will Do Customer Onboarding Own the onboarding journey for new customers, ensuring they are set up for success from day one. Prepare and deliver onboarding sessions, documentation, and walkthroughs to help customers launch their first campaigns. Customer Training … guides, and video tutorials to support adoption. Product Expertise & Support Develop strong knowledge of the Odicci platform and integrations (with a focus on eCommerce/Shopify). Support the Customer Success team with day-to-day customer requests and ongoing account management. Test and validate new features, providing feedback to the Product team. Content Creation Write clear, concise More ❯
london, south east england, united kingdom Hybrid / WFH Options
Odicci
for interactive experiences and gamification. We work with global brands in retail, travel, beauty, and luxury (JD Sports, ASDA, Sephora, Michael Kors, Avolta Duty Free and more) to enhance customeracquisition, engagement, and retention. Our platform integrates with loyalty, CRM, and eCommerce ecosystems (including Shopify, Eagle Eye, Braze, Bloomreach, Ometria, and Talon.One). We are scaling fast and … are looking for a motivated Product Specialist & Customer Onboarding Intern to join our Customer Success team. > What You Will Do Customer Onboarding Own the onboarding journey for new customers, ensuring they are set up for success from day one. Prepare and deliver onboarding sessions, documentation, and walkthroughs to help customers launch their first campaigns. Customer Training … guides, and video tutorials to support adoption. Product Expertise & Support Develop strong knowledge of the Odicci platform and integrations (with a focus on eCommerce/Shopify). Support the Customer Success team with day-to-day customer requests and ongoing account management. Test and validate new features, providing feedback to the Product team. Content Creation Write clear, concise More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Odicci
for interactive experiences and gamification. We work with global brands in retail, travel, beauty, and luxury (JD Sports, ASDA, Sephora, Michael Kors, Avolta Duty Free and more) to enhance customeracquisition, engagement, and retention. Our platform integrates with loyalty, CRM, and eCommerce ecosystems (including Shopify, Eagle Eye, Braze, Bloomreach, Ometria, and Talon.One). We are scaling fast and … are looking for a motivated Product Specialist & Customer Onboarding Intern to join our Customer Success team. > What You Will Do Customer Onboarding Own the onboarding journey for new customers, ensuring they are set up for success from day one. Prepare and deliver onboarding sessions, documentation, and walkthroughs to help customers launch their first campaigns. Customer Training … guides, and video tutorials to support adoption. Product Expertise & Support Develop strong knowledge of the Odicci platform and integrations (with a focus on eCommerce/Shopify). Support the Customer Success team with day-to-day customer requests and ongoing account management. Test and validate new features, providing feedback to the Product team. Content Creation Write clear, concise More ❯
Contract Marketing Data Analyst – Outside IR35 | 3-Month Contract We’re partnering with a well-known consumer brand that’s on a mission to deepen its understanding of customer behaviour and optimise marketing performance. They’re scaling fast and are looking for a Marketing Data Analyst to help the team better understand customer behaviour and optimise acquisition … driven environments and partnering directly with marketing leaders to drive commercial impact. The Project: Partner closely with the Marketing and Growth teams to tackle complex commercial challenges that drive customeracquisition and retention Analyse customer and campaign data to uncover actionable insights and growth opportunities Build and maintain Looker dashboards to enable data-led decision-making Conduct … deep dives into channel performance, customer LTV, CAC, and ROAS to guide spend and strategy Work with marketing data sources (CRM, referral, and paid media) to evaluate performance and efficiency What we’re looking for: Strong SQL and Python (or R) skills for hands-on analysis Proven experience supporting Marketing, Growth, or Performance teams in a data-focused capacity More ❯
Contract Marketing Data Analyst – Outside IR35 | 3-Month Contract We’re partnering with a well-known consumer brand that’s on a mission to deepen its understanding of customer behaviour and optimise marketing performance. They’re scaling fast and are looking for a Marketing Data Analyst to help the team better understand customer behaviour and optimise acquisition … driven environments and partnering directly with marketing leaders to drive commercial impact. The Project: Partner closely with the Marketing and Growth teams to tackle complex commercial challenges that drive customeracquisition and retention Analyse customer and campaign data to uncover actionable insights and growth opportunities Build and maintain Looker dashboards to enable data-led decision-making Conduct … deep dives into channel performance, customer LTV, CAC, and ROAS to guide spend and strategy Work with marketing data sources (CRM, referral, and paid media) to evaluate performance and efficiency What we’re looking for: Strong SQL and Python (or R) skills for hands-on analysis Proven experience supporting Marketing, Growth, or Performance teams in a data-focused capacity More ❯
Job Title: Customer Insights Analyst Location: London (1-2 days per week) Contract Length: 3 months IR35 Status: Inside IR35 Rate: £500-£570 per day Start Date: 2 weeks notice max Overview: Our client, recently acquired, is prioritising key data initiatives to strengthen their customer strategy. The focus is on retention, promotions, marketing effectiveness, growing the customer base, and outperforming competitors. Key Responsibilities: Collaborate with commercial, marketing, and loyalty teams. Build and maintain dashboards and reports on customeracquisition, retention, churn, and engagement. Analyse customer journeys, trends, and segmentation to generate actionable insights. Must have Skills & Experience: Proven experience enhancing customer strategy. Strong Python and SQL skills. Experience with cloud platforms, preferably More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Teleperformance
Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customeracquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population. We believe in the value of … include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new More ❯
Trowbridge, Wiltshire, United Kingdom Hybrid / WFH Options
Teleperformance
Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customeracquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population. We believe in the value of … include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new More ❯
Bath, Somerset, United Kingdom Hybrid / WFH Options
Teleperformance
Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customeracquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population. We believe in the value of … include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new More ❯
Clevedon, Avon, United Kingdom Hybrid / WFH Options
Teleperformance
Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customeracquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population. We believe in the value of … include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new More ❯
Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Teleperformance
Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customeracquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population. We believe in the value of … include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new More ❯
Chippenham, Wiltshire, United Kingdom Hybrid / WFH Options
Teleperformance
Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customeracquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population. We believe in the value of … include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new More ❯
Weston-Super-Mare, Avon, United Kingdom Hybrid / WFH Options
Teleperformance
Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customeracquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population. We believe in the value of … include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new More ❯
SENIOR CUSTOMER ANALYST - LONDON UP TO £75,000 THE COMPANY We are working with a globally renowned consumer tech business on 2x key customer-centric analytics hires. THE ROLE The successful Senior Customer Analyst responsibilities will include: Use SQL and visualisation tools to analyse and communicate customer insights. Identify opportunities to optimise the customer journey … from acquisition to loyalty and retention. Design and evaluate A/B and multivariate tests to inform marketing and CRM strategies. Use customer data to shape growth and retention initiatives, supporting overall commercial targets. Develop and maintain customer lifecycle frameworks to identify where customers sit and how to move them between stages. Translate complex data into compelling … narratives that influence strategic decisions. Partner with marketing and customer teams to measure campaign effectiveness and improve targeting. YOUR SKILLS AND EXPERIENCE The successful Senior Customer Analyst will have the following skills and experience: Advanced SQL skills and experience working with a modern data stack. Strong proficiency in a dashboarding or BI tool (e.g. Tableau, Looker, Power BI More ❯
build winning teams? We're looking for a dynamic Chief Revenue Officer (CRO) who will be responsible for overseeing all revenue-generating functions within the organisation. Owning sales, marketing, customer success, and business development as well as shaping the commercial structure, scaling high performance teams, and building a predictable and sustainable revenue model that supports ambitious growth. This is … revenue growth strategy aligned with company objectives through ownership of the full go-to-market strategy, including value proposition, marketing, sales, and pricing. Lead and integrate sales, marketing, and customer success teams to maximise revenue growth. Set and monitor revenue targets, KPIs, and forecasting models. Identify new market opportunities, partnerships, and customer segments. Collaborate with product and operations … teams to ensure customer needs are met. Drive customeracquisition, retention, and lifetime value. Implement scalable processes and systems to support growth. Report regularly to the COO, Exec Chair and Board on revenue performance and strategic initiatives. Build and mentor a high-performing teams. Maintain excellent customer retention through high-quality account management and customerMore ❯
You’ll help accelerate revenue growth and represent Keepnet as a trusted advisor in the market. 🚀 Why This Role Matters You’ll be at the forefront of Keepnet’s customeracquisition strategy, working with SDRs, Customer Success, and leadership to turn opportunities into results. This is a high-ownership role for someone who enjoys a balanced mix … Enhanced parental leave, gym support, cycle-to-work scheme, and regular team socials to keep you healthy and connected. 🔧 What You’ll Do This role works closely with SDRs, Customer Success, Channel Team, Leadership Team, and Finance Team , ensuring collaboration across all stages of the sales cycle and financial accuracy. This position is UK-focused to drive growth in … often collaborating with distributors and partners during the proposal and closing stages. Conduct strategic outbound prospecting (email, LinkedIn, and phone) when required to open high-value opportunities. Partner with Customer Success during POV/POC processes to ensure customer objectives and success metrics are achieved. Maintain strong discipline in HubSpot CRM , ensuring accurate forecasting, pipeline hygiene, and timely More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Keepnet
You’ll help accelerate revenue growth and represent Keepnet as a trusted advisor in the market. 🚀 Why This Role Matters You’ll be at the forefront of Keepnet’s customeracquisition strategy, working with SDRs, Customer Success, and leadership to turn opportunities into results. This is a high-ownership role for someone who enjoys a balanced mix … Enhanced parental leave, gym support, cycle-to-work scheme, and regular team socials to keep you healthy and connected. 🔧 What You’ll Do This role works closely with SDRs, Customer Success, Channel Team, Leadership Team, and Finance Team , ensuring collaboration across all stages of the sales cycle and financial accuracy. This position is UK-focused to drive growth in … often collaborating with distributors and partners during the proposal and closing stages. Conduct strategic outbound prospecting (email, LinkedIn, and phone) when required to open high-value opportunities. Partner with Customer Success during POV/POC processes to ensure customer objectives and success metrics are achieved. Maintain strong discipline in HubSpot CRM , ensuring accurate forecasting, pipeline hygiene, and timely More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Keepnet
You’ll help accelerate revenue growth and represent Keepnet as a trusted advisor in the market. 🚀 Why This Role Matters You’ll be at the forefront of Keepnet’s customeracquisition strategy, working with SDRs, Customer Success, and leadership to turn opportunities into results. This is a high-ownership role for someone who enjoys a balanced mix … Enhanced parental leave, gym support, cycle-to-work scheme, and regular team socials to keep you healthy and connected. 🔧 What You’ll Do This role works closely with SDRs, Customer Success, Channel Team, Leadership Team, and Finance Team , ensuring collaboration across all stages of the sales cycle and financial accuracy. This position is UK-focused to drive growth in … often collaborating with distributors and partners during the proposal and closing stages. Conduct strategic outbound prospecting (email, LinkedIn, and phone) when required to open high-value opportunities. Partner with Customer Success during POV/POC processes to ensure customer objectives and success metrics are achieved. Maintain strong discipline in HubSpot CRM , ensuring accurate forecasting, pipeline hygiene, and timely More ❯
london, south east england, united kingdom Hybrid / WFH Options
Keepnet
You’ll help accelerate revenue growth and represent Keepnet as a trusted advisor in the market. 🚀 Why This Role Matters You’ll be at the forefront of Keepnet’s customeracquisition strategy, working with SDRs, Customer Success, and leadership to turn opportunities into results. This is a high-ownership role for someone who enjoys a balanced mix … Enhanced parental leave, gym support, cycle-to-work scheme, and regular team socials to keep you healthy and connected. 🔧 What You’ll Do This role works closely with SDRs, Customer Success, Channel Team, Leadership Team, and Finance Team , ensuring collaboration across all stages of the sales cycle and financial accuracy. This position is UK-focused to drive growth in … often collaborating with distributors and partners during the proposal and closing stages. Conduct strategic outbound prospecting (email, LinkedIn, and phone) when required to open high-value opportunities. Partner with Customer Success during POV/POC processes to ensure customer objectives and success metrics are achieved. Maintain strong discipline in HubSpot CRM , ensuring accurate forecasting, pipeline hygiene, and timely More ❯