1 to 25 of 68 Customer-Centric Approach Jobs in the UK

technical escalation teams or thirdparty vendors, ensuring timely issue resolution and service continuity. Proactively identify and escalate risks, implementing mitigation strategies to minimize disruption and maintain a customer-centric approach. Data Analytics & Reporting (20%) Monitor, manage, and report on Service Level Agreements (SLAs), ensuring performance metrics are clearly communicated to clients. Create and maintain detailed service More ❯

facilitating business objectives. Consulting Experience : Prior consulting experience, showcasing the ability to diagnose issues, propose solutions, and guide clients (internal or external) through complex changes with a customer-centric approach. Problem-Solving Mindset : A strong, proactive, and analytical problem-solver who can identify challenges, propose innovative solutions, and drive their implementation, with a focus on getting More ❯

support and excellent customer service to our organization's Customers. This role requires a strategic thinker with strong leadership, technical expertise, staff management and a customer-centric approach to managing IT support services. This role is highly suited to a person who has started from the ground up in a Service Desk … private brands. We put users and user-centric design at the heart of everything we do, enabling our customers to exceed expectations for their customers. Our approach is underpinned by the Version 1 Strength in Balance model - a balanced focus across our customers, our people and a strong organisation. This model is guided by core values … improvement and business innovation at the heart of everything we do. From operational maintenance through to optimisation, we are trusted managed service experts with a sustainable, value-led approach and a wealth of industry sector expertise and experience. Additional information At Version 1 , we believe in providing our employees with a comprehensive benefits package that prioritises their well More ❯

support and excellent customer service to our organization’s Customers. This role requires a strategic thinker with strong leadership, technical expertise, staff management and a customer-centric approach to managing IT support services. This role is highly suited to a person who has started from the ground up in a Service Desk … private brands. We put users and user-centric design at the heart of everything we do, enabling our customers to exceed expectations for their customers. Our approach is underpinned by the Version 1 Strength in Balance model – a balanced focus across our customers, our people and a strong organisation. This model is guided by core values … improvement and business innovation at the heart of everything we do. From operational maintenance through to optimisation, we are trusted managed service experts with a sustainable, value-led approach and a wealth of industry sector expertise and experience. Additional information At Version 1 , we believe in providing our employees with a comprehensive benefits package that prioritises their well More ❯

support and excellent customer service to our organization’s Customers. This role requires a strategic thinker with strong leadership, technical expertise, staff management and a customer-centric approach to managing IT support services. This role is highly suited to a person who has started from the ground up in a Service Desk … private brands. We put users and user-centric design at the heart of everything we do, enabling our customers to exceed expectations for their customers. Our approach is underpinned by the Version 1 Strength in Balance model – a balanced focus across our customers, our people and a strong organisation. This model is guided by core values … improvement and business innovation at the heart of everything we do. From operational maintenance through to optimisation, we are trusted managed service experts with a sustainable, value-led approach and a wealth of industry sector expertise and experience. Additional information At Version 1 , we believe in providing our employees with a comprehensive benefits package that prioritises their well More ❯

data-driven, insight-led campaigns. You’ll position the brand as a powerful challenger in a competitive market—sharpening differentiation, amplifying awareness, and championing a digital-first, customer-centric approach. You’ll lead a talented marketing team, inspiring creativity, innovation, and measurable impact. From brand storytelling to campaign optimisation, every initiative you deliver will strengthen market More ❯

ownership of recognizing and mitigating potential customer attrition risks. Core Competencies Communication Skills: Be a good listener, adept at following instructions, and maintain a respectful customer-centric approach. Problem-solving: Configure, troubleshoot, and support computer-based networking and cloud-based systems. Critical thinking: Be able to consider issues from multiple angles, envision pros and More ❯

Strong written and verbal communication skills are essential, as this role involves daily interaction with both technical and non-technical teams within the company and external customers. Customer-Centric Approach: A dedication to providing exceptional customer support and a commitment to ensuring customer satisfaction through timely and accurate responses. Technical More ❯

customer success in a SaaS or technology environment. Proven ability to manage multiple accounts and prioritize tasks effectively. Strong communication and negotiation skills with a customer-centric approach. Experience with CRM systems such as Salesforce; familiarity with renewal tools like Clari is a plus. Analytical mindset with the ability to interpret customer More ❯

service, enhancing resilience, improving user functionality, strengthening our end-to-end risk management, creating wider interoperability and enabling greater access. The success of the Renewal Programme's delivery approach set us up for our … current ways of working. We have embedded a Product Management approach to continually improve the renewed RTGS service, using agile techniques and a customer centric approach that supports innovation a delivers value to our stakeholders. We also continue to deliver innovating changes through our Future Roadmap team, who are focussed on large More ❯

to increase brand awareness and merchandising of HP’s products in stores/online ARE YOU OUR PERFECT PARTNER? You're someone who demonstrates a customer centric approach, ideally with experience in either retail, technology, customer service, or area management. You're experienced in communicating with and influencing a variety of stakeholders. More ❯

with participants and stakeholders. Ability to adapt to an ever-changing environment and thrive in a fast-paced, dynamic setting. Highly motivated and results-driven, with a customer-centric approach. Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously. Willingness to travel to various locations to deliver on-site More ❯

to optimise user acquisition, engagement, retention, and monetisation across digital platforms. Build and maintain strong relationships with senior stakeholders, driving alignment across brands and departments. Champion a customer-centric approach, leveraging research and analytics to inform roadmap priorities and improve user experience. Foster a unified product culture, encouraging collaboration and knowledge-sharing across teams. More ❯

to optimise user acquisition, engagement, retention, and monetisation across digital platforms. Build and maintain strong relationships with senior stakeholders, driving alignment across brands and departments. Champion a customer-centric approach, leveraging research and analytics to inform roadmap priorities and improve user experience. Foster a unified product culture, encouraging collaboration and knowledge-sharing across teams. More ❯

to optimise user acquisition, engagement, retention, and monetisation across digital platforms. Build and maintain strong relationships with senior stakeholders, driving alignment across brands and departments. Champion a customer-centric approach, leveraging research and analytics to inform roadmap priorities and improve user experience. Foster a unified product culture, encouraging collaboration and knowledge-sharing across teams. More ❯

Windows Server, networking, and cloud-based systems. Exceptional communication and problem-solving skills, with the ability to manage priorities in a fast-paced environment. A proactive, customer-centric approach with the confidence to make sound operational decisions and inspire others Company benefits include: Competitive salary of £35,000 – £45,000 DOE Hybrid working – minimum More ❯

Windows Server, networking, and cloud-based systems. Exceptional communication and problem-solving skills, with the ability to manage priorities in a fast-paced environment. A proactive, customer-centric approach with the confidence to make sound operational decisions and inspire others Company benefits include: Competitive salary of £35,000 – £45,000 DOE Hybrid working – minimum More ❯

design, installation, maintenance, and project management. Partnering with leading organisations, we successfully execute complex projects by leveraging advanced technology and the expertise of our skilled workforce. Our customer-centric approach ensures efficient, reliable service delivery while maintaining our focus on building long-term, sustainable solutions. At MJ Quinn, our purpose is to play a More ❯

annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts . We do this through an empathetic and customer-centric approach that is at the heart of our success. 🔎 What are we looking for? We are seeking a proactive and experienced individual to join our … own and the team’s analysis into current processes and strategy with a focus on performance. Identify and effectively communicate the opportunities to improve. Collections Strategy : Propose customer-centric and cost-effective strategies, using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies. Scoring and More ❯

annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts . We do this through an empathetic and customer-centric approach that is at the heart of our success. 🔎 What are we looking for? We are seeking a proactive and experienced individual to join our … own and the team’s analysis into current processes and strategy with a focus on performance. Identify and effectively communicate the opportunities to improve. Collections Strategy : Propose customer-centric and cost-effective strategies, using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies. Scoring and More ❯

annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts . We do this through an empathetic and customer-centric approach that is at the heart of our success. 🔎 What are we looking for? We are seeking a proactive and experienced individual to join our … own and the team’s analysis into current processes and strategy with a focus on performance. Identify and effectively communicate the opportunities to improve. Collections Strategy : Propose customer-centric and cost-effective strategies, using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies. Scoring and More ❯

annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts . We do this through an empathetic and customer-centric approach that is at the heart of our success. What are we looking for? We are seeking a proactive and experienced individual to join our … Data Engineering: Collaborate with our Data and MI Teams to automate and scale mature processes, as well as quickly build new pipelines for trials Collections Strategy : Propose customer-centric and cost-effective strategies, using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies. Scoring and More ❯

annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts . We do this through an empathetic and customer-centric approach that is at the heart of our success. What are we looking for? We are seeking a proactive and experienced individual to join our … Data Engineering: Collaborate with our Data and MI Teams to automate and scale mature processes, as well as quickly build new pipelines for trials Collections Strategy : Propose customer-centric and cost-effective strategies, using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies. Scoring and More ❯

annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts . We do this through an empathetic and customer-centric approach that is at the heart of our success. What are we looking for? We are seeking a proactive and experienced individual to join our … Data Engineering: Collaborate with our Data and MI Teams to automate and scale mature processes, as well as quickly build new pipelines for trials Collections Strategy : Propose customer-centric and cost-effective strategies, using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies. Scoring and More ❯

TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a More ❯