1 to 25 of 72 Customer-Centric Approach Jobs in the UK excluding London

colleagues Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving More ❯

Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. 💰£50,000 + up to 20% of your annual salary, paid as a bonus. 📍This role More ❯

Europe (BIE) is the European Headquarters of the Brother Group. Working alongside 20 European offices, BIE manages Pan European operations and strategy, ensuring a genuinely unified and customer-centric approach is always adopted. BIE also provides sales offices with support in Product Marketing, Technical and Logistic Services, Environmental strategy and management, IT, Finance, and … matter where you work, employees are given the tools needed to shine and are supported to build long, successful careers that often span decades. Our "At your side" approach extends to everything we do, and we are proud to have created an inclusive workspace that welcomes everyone that wants to thrive. You are also joining a company committed More ❯

experts, they tackle complex technological challenges, ensuring seamless operations for businesses. Their solutions are trusted by 10,000+ travel professionals daily, offering a richer, more comprehensive, and customer-centric approach compared to others in the market. Duties and Responsibilities: 1. As a software developer, you shall be part of an exciting and rapidly expanding More ❯

Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. 💵 £30,000-£35,000 DOE + up to 20% of your annual salary, paid as a More ❯

customer experience. You will demonstrate a strong passion for customer service and heavily contribute to departmental continuous service improvement initiatives with a customer first approach, championing strong customer service skills at every opportunity. You will share responsibility for the effective day to day operation of the College I.T infrastructure both … maintaining I.T security yet facilitating and enabling safe stakeholder I.T activity. The I.T Technical Officer role combines technical, project management and communication skills with a customer centric approach to service delivery, putting the customer at the heart of I.T Service action. Key Responsibilities Contribute to the development and implementation of the technical More ❯

with exposure to investments, pensions, or digital platforms. Cross-Functional Collaboration : Confirmed experience working across business and engineering teams to deliver integrated, customer-focused solutions. Customer-Centric Approach : Able to demonstrate a strong commitment to customer outcomes, with the ability to identify unmet needs and deliver value beyond expectations. Change More ❯

with exposure to investments, pensions, or digital platforms. Cross-Functional Collaboration : Confirmed experience working across business and engineering teams to deliver integrated, customer-focused solutions. Customer-Centric Approach : Able to demonstrate a strong commitment to customer outcomes, with the ability to identify unmet needs and deliver value beyond expectations. Change More ❯

APIs is a plus Excellent critical thinking and analytical skills, enabling effective problem-solving and decision- making. Strong verbal and written communication skills in English, with a customer-centric approach. Ability to thrive under pressure while maintaining professionalism. Excellent multitasking abilities and the capacity to make real-time decisions in a fast-paced, high-volume environment. More ❯

You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. What you'll do: Technical Lead for a squad, ensuring collaborative working with Product Owners, Developers, QA’s, Architects and the … team and champion/drive tech change wider than your squad. What we’d love you to bring: A deep love of technology with a customer centric approach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and … likeminded colleagues. We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. We are committed to creating an inclusive and diverse workplace where everyone feels More ❯

continually improve product performance Ability to immerse yourself in knowing your internal and/or external customer(s) needs to reimagine and innovate solutions. Strong customer-centric approach and can demonstrate how you have previously built customer need and value into the products Contribute to crafting product vision and roadmaps … with an agile delivery approach in partnership with Technology while managing cyber, operational and/or regulatory risks Be an owner of a subset of product features making strategic product recommendations which are grounded in data and insights Demonstrable track record of discovering business user needs and translating them into inspirational, innovative solutions and detailed business requirements with More ❯

deployments, installs, moves, adds, and changes as designated by the Service Management Team. Ensure effective resource management: Forecast and identify required resources within Operations proactively. Champion a customer-centric approach: Handle all interactions with empathy, professionalism, and a focus on delivering outstanding customer experiences. Build and maintain relationships: Develop strong relationships with More ❯

sizes. Our expertise spans across managed IT services, cloud computing, cybersecurity, and more, ensuring our clients remain at the forefront of technology. We pride ourselves on our customer-centric approach, building strong and lasting relationships that drive success. Overview: We are seeking a dynamic and results-driven Business Development Manager to join our team More ❯

with qualitative research and stakeholder engagement to influence business performance, drive operational efficiency, and support long-term strategic goals. You will act as a catalyst for embedding customer-centric thinking and continuous improvement across the organisation. What to expect: Customer Insight & Voice of the Customer (VoC): Lead the design and execution of … with senior stakeholders to understand their challenges and priorities, aligning research and analytics plans to strategic business needs. Act as an ambassador for insight-led transformation and customer-centric thinking across the organisation. Continuous Improvement & Transformation : Monitor and evaluate customer experience KPIs to assess service performance, identify areas for optimisation, and track progress over … Apply quality and process improvement methodologies (e.g. Six Sigma, Lean) to drive efficiency and elevate service delivery. Support the design and improvement of products and services through customer-centric approaches and iterative development. What we expect from you: Proven experience in customer experience, data analytics, business intelligence, or VoC roles. Expertise in designing and More ❯

meet performance metrics and stay informed about industry trends. What They're Seeking in a Candidate: Excellent communication and interpersonal skills. Strong problem-solving abilities and a customer-centric approach. Proficiency in Salesforce or willingness to learn. Ability to work collaboratively in a team environment. Prior experience in the Care sector or customer support More ❯

Strong understanding of Windows operating systems and Microsoft Office applications Excellent communication and interpersonal skills Ability to prioritise tasks and work efficiently under pressure A professional and customer-centric approach to support This is a fully office-based role in Broxbourne, ideal for someone who thrives in a collaborative environment and enjoys delivering excellent More ❯

You will play a key role in resolving software issues over email and phone and collaborating closely with clients. Your ability to combine technical expertise with a customer-centric approach will be instrumental in fostering strong client relationships and driving their success with Yardi's solutions. What You'll Do: Utilize your problem-solving … phone, effectively assisting customers. Outstanding customer service skills with a genuine desire to exceed expectations and ensure client satisfaction. Excellent attention to detail and a diligent approach to following processes, ensuring accuracy and efficiency in your work. Flexibility and the ability to adapt to changing priorities, efficiently managing tasks and projects. Ideal to have: Knowledge of More ❯

to everything we do, we concentrate our efforts and invest patiently to drive technological breakthroughs. This strategic focus is a reflection of our core values: staying customer-centric, inspiring dedication, persevering, Growing by reflection Huawei Research and Development UK Limited Overview Huawei's vision is a fully connected, intelligent world. To achieve this, we work … will ensure seamless office IT operations, provide end-user support, and maintain critical infrastructure including networks, servers, and security systems. This role requires deep technical expertise, a customer-centric approach, and collaboration with global IT teams to meet company security and business requirements. Key Responsibilities: Design, implement, and maintain comprehensive IT infrastructure solutions for More ❯

+ bonus Newbury/Berkshire growth organisation are looking to add an IT Support Technician/Analyst to their established team. With a customer centric approach the remit of this office based position will see you providing IT technical support across the group. Working within a Microsoft environment you will use your knowledge of More ❯

usual, whilst driving continual improvement in our services, processes and customer experience, and working with key stakeholders across the Business to drive a customer centric approach for the end-to-end customer journey. … This role is instrumental in shaping the department's future, scaling it for growth, and refining our people, processes, and strategies. The focus is on fostering a customer-centric culture that prioritizes exceptional service and drives our company's success. Salary: £60K plus bonus. Job Responsibilities: Lead the UK Buyer Success Team, developing it for scalability More ❯

from natural ingredients, including proteins like chicken, duck, and salmon, complemented by fruits and vegetables. Their recipes are designed to offer functional health benefits for dogs This innovative approach, coupled with a direct-to-consumer subscription model, allows them to personalise meal plans to individual dogs' needs, addressing everything from allergies to sensitive stomachs. They are proud to … responsible for defining and executing the overarching growth and digital marketing strategy. This role demands a strategic, but executional biased leader with a strong data-driven and customer-centric approach, capable of leading and optimising all digital marketing channels, fostering innovation within internal and external teams, and collaborating cross-functionally to enhance the entire … strategies that enhance the entire customer journey. Partner with product and technology teams to optimise landing pages, funnels, and platforms for conversion and user experience. Customer-Centric Focus: Ensure the customer experience is central to all campaigns and touchpoints, maintaining high standards of brand integrity. About You Proven track record in a More ❯

to offer a service that's entirely different, crafting healthy, perfectly portioned meals that are gently air-dried to preserve nutrients and flavour without harsh processing. This innovative approach, coupled with a direct-to-consumer subscription model, allows them to personalise meal plans to individual dogs' needs, addressing everything from allergies to sensitive stomachs. They are proud to … executing the overarching growth and digital marketing strategy for Pure Pet Food. This role demands a strategic, but executional biased leader with a strong data-driven and customer-centric approach, capable of leading and optimising all digital marketing channels, fostering innovation within internal and external teams, and collaborating cross-functionally to enhance the entire … strategies that enhance the entire customer journey. Partner with product and technology teams to optimise landing pages, funnels, and platforms for conversion and user experience. Customer-Centric Focus: Ensure the customer experience is central to all campaigns and touchpoints, maintaining high standards of brand integrity. About You Proven track record in a More ❯

house technical teams to deliver powerful software solutions. The ideal person for this role will be a skilled Business Analyst with excellent communication skills, a proactive and customer-centric approach and a passion for technology. # This is a predominantly remote working role with approximately 1-2 days a month in the offices in … diagrams, and use case diagrams. Experience in developing and documenting requirements, with acceptance tests, and providing supporting artefacts like wireframes and data dictionaries Possess a thorough and enthusiastic approach to stakeholder management, being proactive in preparing for all engagement with users, subject matter experts, owners, and sponsors Collaborate in a professional, friendly and attentive manner at all stages More ❯

house technical teams to deliver powerful software solutions. The ideal person for this role will be a skilled Business Analyst with excellent communication skills, a proactive and customer-centric approach and a passion for technology. # This is a predominantly remote working role with approximately 1-2 days a month in the offices in … diagrams, and use case diagrams. Experience in developing and documenting requirements, with acceptance tests, and providing supporting artefacts like wireframes and data dictionaries Possess a thorough and enthusiastic approach to stakeholder management, being proactive in preparing for all engagement with users, subject matter experts, owners, and sponsors Collaborate in a professional, friendly and attentive manner at all stages More ❯

Key Accountabilities: Day-to-day management of product delivery, ensuring projects stay on track Collaborating with cross-functional teams to gather requirements and ensure product alignment Driving customer-centric development and incorporating feedback into iterations Lead and manage the end-to-end delivery of multiple colleague measurement products (apps, surveys, data frameworks) Facilitate Agile ceremonies including … Strong understanding and practical application of Agile methodologies Proven ability to lead sprint planning, retrospectives, and daily stand-ups Experience with Jira Excellent communication and presentation skills Customer-centric approach with a focus on understanding and addressing user needs Desirable Skills: Agile certification Previous experience in establishing or working within a Product Office Experience … Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business More ❯