1 to 25 of 383 Customer-Centricity Jobs in the UK excluding London

skills; ability to build and maintain effective relationships with internal and external partners. Effective analytical skills to understand complexities and identify proactive solutions. Business acumen with a customer-centric mindset. Ability to manage and prioritize multiple campaigns and projects in a dynamic environment. Flexible and adaptable approach to change. Strong team player, comfortable working cross-functionally More ❯

/UI strategies to improve site performance and user retention. Ensure digital assets (website, booking systems, customer portals) are optimised for scalability and security. Customer-Centric Growth & Innovation Utilise user research, data analytics, and A/B testing to improve UX and drive engagement. Optimise customer journeys across digital touchpoints More ❯

liaising with internal teams to drive resolution Monitoring and reporting on service desk KPIs, customer satisfaction, SLA compliance, and overall support effectiveness Championing a customer-centric culture by promoting professionalism, empathy, and accountability within the support team Identifying process improvements, contribute to automation and monitoring strategies, and support the roll-out of service More ❯

of analytics work, prioritising as required to deliver effectively. - Collaborate with cross-functional teams to align customer insights with business objectives and to drive customer-centric strategies and decisions. - Set key customer metrics. Monitor and evaluate the performance of customer KPIs and proactively report back to the More ❯

written communication skills. Methodical with attention to detail. Who we are At NCR, our employees have been shaping the future since 1884. Our digital-first approach and customer-centric mindset have made us a global leader in enterprise technology for financial institutions. We celebrate diversity and believe it fosters an inclusive workplace and better serves our More ❯

a hybrid role, requiring typically 3 days per week in the Accrington office. Regular visits to franchise sites located across the UK will be necessary. Fortidia Values Customer Centricity • Accountability • Agility • Collaboration • Innovation Job Type: Full-time Pay: £40,000.00-£50,000.00 per year Additional pay: Bonus scheme Benefits: Company pension On-site parking Work from More ❯

Accelerate your career in a dynamic and innovative digital marketing agency that's redefining how organizations in Song Service connect with stakeholders and deliver value. Join Accenture Song , a fast-growing division dedicated to crafting transformative digital experiences at scale. More ❯

Accelerate your career in a dynamic and innovative digital marketing agency that's redefining how organizations in Song Service connect with stakeholders and deliver value. Join Accenture Song , a fast-growing division dedicated to crafting transformative digital experiences at scale. More ❯

work collaboratively with diverse teams. Experience with user experience design and a keen eye for detail. Familiarity with analytics tools and metrics to evaluate product performance. A customer-centric mindset, with the ability to translate user needs into actionable product features. A degree in a relevant field (e.g., Business, Marketing, Computer Science) is preferred but not More ❯

and act quickly to protect customer trust Strong Communicator: Confident working with technical teams, fraud analysts, and senior stakeholders Retail-Specific Insight: Familiar with customer-centric threat vectors like loyalty abuse and payment fraud Automation-First Mindset: Keen to reduce manual work through scripting and process automation Agile Approach: Comfortable working in cross More ❯

projects, drive outcomes, and make an impact within a supportive, diverse team of professionals dedicated to customer success. We value clarity, results, and a customer-centric approach that keeps us focused on delivering real value to our partners every step of the way. If you're ready to cut through the clutter and More ❯

and making quick, well-informed decisions even under pressure. You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges. You are creative and proactive, always seeking new ways to deliver value and stand out with More ❯

and making quick, well-informed decisions even under pressure. You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges. You are creative and proactive, always seeking new ways to deliver value and stand out with More ❯

Job Description The Head of Business Technology is a senior-level role aligned to a specific Business Area. The role is customer centric and ensures there is technical leadership to support that business area and works closely with the business to ensure that the technology supports the business needs and goals.This role is specifically supporting the More ❯

At Flooid we are looking for a Senior Software Engineer - Full Stack to join our team. The Senior Software Engineer is at the forefront of our product development, delivering the next generation of retail systems software to our customers. Our More ❯

with qualitative research and stakeholder engagement to influence business performance, drive operational efficiency, and support long-term strategic goals. You will act as a catalyst for embedding customer-centric thinking and continuous improvement across the organisation. What to expect: Customer Insight & Voice of the Customer (VoC): Lead the design and … with senior stakeholders to understand their challenges and priorities, aligning research and analytics plans to strategic business needs. Act as an ambassador for insight-led transformation and customer-centric thinking across the organisation. Continuous Improvement & Transformation : Monitor and evaluate customer experience KPIs to assess service performance, identify areas for optimisation, and track progress … Apply quality and process improvement methodologies (e.g. Six Sigma, Lean) to drive efficiency and elevate service delivery. Support the design and improvement of products and services through customer-centric approaches and iterative development. What we expect from you: Proven experience in customer experience, data analytics, business intelligence, or VoC roles. Expertise in designing More ❯

account management role from a SaaS business, ideally HR/ER/People/Recruitment Tech. + Excellent communication, presentation, negotiation, and influencing skills + Proactive and customer-centric approach to relationship management + Strong organisational skills with the ability to manage multiple priorities + Commercially aware with strong product and industry knowledge + Ability to More ❯

Success or account management role from a SaaS business, ideally HR/ER/People/Recruitment Tech.+ Excellent communication, presentation, negotiation, and influencing skills+ Proactive and customer-centric approach to relationship management+ Strong organisational skills with the ability to manage multiple priorities+ Commercially aware with strong product and industry knowledge+ Ability to interpret data and More ❯

account management role from a SaaS business, ideally HR/ER/People/Recruitment Tech. + Excellent communication, presentation, negotiation, and influencing skills + Proactive and customer-centric approach to relationship management + Strong organisational skills with the ability to manage multiple priorities + Commercially aware with strong product and industry knowledge + Ability to More ❯

account management role from a SaaS business, ideally HR/ER/People/Recruitment Tech. + Excellent communication, presentation, negotiation, and influencing skills + Proactive and customer-centric approach to relationship management + Strong organisational skills with the ability to manage multiple priorities + Commercially aware with strong product and industry knowledge + Ability to More ❯

such as AI and lead the integration of Revenue Operations (RevOps) principles. This role is pivotal in meeting ambitious revenue targets, expanding market presence, and delivering exceptional, customer-centric solutions. Key Responsibilities: Team Leadership & Development:Lead, inspire, and develop the sales, account management, and commercial teams, fostering a high-performance and digitally enabled culture. Commercial Strategy … and performance metrics to optimize the entire revenue lifecycle Process Improvement:Identify and implement improvements in sales, commercial, and operational processes to drive efficiency and effectiveness. Proactive, Customer-Centric Strategies:Develop and implement proactive, data-driven sales strategies, leveraging AI and analytics to anticipate client needs and deliver tailored solutions. MSP Sales Expertise - Serve as the More ❯

project management skills with the ability to manage multiple projects and deadlines simultaneously. Attention to Detail: High level of accuracy in data entry, content management, and reporting. Customer-Centric Approach: A proactive attitude toward improving the customer experience and driving customer satisfaction. Preferred Qualifications/Skills Bachelors degree in Business More ❯

company. Proven track record of achieving results. Ability to demonstrate strong analytical research which has influenced a product line in terms measurable success metrics. Can demonstrate strong customer centricity through a deep commitment to understanding and address customer needs. Solid technical skills and comprehension of software development processes with the ability to translate More ❯

Engagement: Build and maintain strong relationships with a diverse range of internal and external stakeholders, fostering collaboration and transparency. Customer Focus: Maintain a strong customer-centric approach within the PMO team, actively seeking and sharing information to address customer needs and expectations. Problem Solving: Facilitate the resolution of complex issues More ❯

Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. 💰£50,000 + up to 20% of your annual salary, paid as a bonus. 📍This role is based More ❯