20 of 20 Customer Engagement Jobs in the City of London

need? As the first point of contact with prospective customers, the Mid Market Account Executive has full responsibility for delivering a positive customer experience that will set the stage for continued engagement and growing interest in Monotype’s type, technology, and expertise.The Mid Market Account Executive will interact … follow-up. Cold-call prospects generated from your research. Set up and deliver sales presentations, product/service demonstrations and other sales engagements. Retrieve customer feedback and share insights of lessons learned throughout the customer engagement cycle that will contribute to improving offerings, positioning, customer engagement ...

contract but will extend. We need a highly skilled Dynamics 365 Developer to work with a Central Government client with extensive expertise in CRM Customer Engagement and Power Platform technologies. The role demands strong knowledge in Microsoft Dynamics 365 CRM customisation, integration, and development using various programming languages … frameworks. Core Technical Expertise Extensive experience as a Technical Consultant specialising in CRM Customer Engagement solutions Proficient in Power Platform technologies including Automate flows and Canvas Apps Strong skills in Dynamics 365 CRM configuration, customisation, and integration capabilities Expertise in integration technologies like Logic Apps, HTTP, JSON Proficiency ...

four key disciplines to build brands and shape the healthcare environment from as early as pipeline development through to loss of exclusivity: Medical Strategy, Engagement Strategy, Brand Strategy, and Medical Consulting. This role sits with the Engagement Strategy team and our European Hub. About the Position Title: Strategy … Director (Digital) Reports to: Head of Engagement Strategy Location : Can be based either in our London or Manchester office (hybrid) This role requires someone with experience either working within a dedicated heath agency or managing pharma clients. Where you shine As Strategy Director, you will quarterback a human-centered ...

architects, marketing leaders, and business users. In this role, you'll provide authoritative guidance and best practices across critical areas including marketing automation architecture, customer data platforms, omnichannel personalization, performance optimization, and governance frameworks. This is a project leadership position where you'll shape transformative Salesforce solutions for retail … clients, ensuring that technical decisions align with both organizational strategy and customer engagement objectives. You'll be instrumental in driving digital transformation initiatives that modernize customer experiences, enhance marketing effectiveness, build customer loyalty, and deliver measurable ROI across retail channels. What you’ll be doing ...

transforming how global organisations manage complex workflows and documentation. Having experienced significant growth and secured major investment, this organisation is continuing to expand its customer base across multiple regions. This role sits within a highly collaborative onboarding function where you will work closely with customers to ensure smooth implementation … with the ability to explain complex ideas in a clear and accessible way to varied audiences Self-driven, proactive, and passionate about delivering exceptional customer experiences Strong problem-solving skills, with a creative mindset for developing effective strategies that support customer engagement Comfortable learning and using ...

hands-on technical capability , and strong client-facing communication , guiding organizations from discovery through design, build, testing, and adoption. Key Responsibilities Advisory & Pre-Sales Engagement Act as a trusted advisor to prospects and newly onboarded customers, illustrating how FintechOS can transform their lending operations into modern, digital-first businesses. … FintechOS platform. Cross-Team Collaboration Work as a bridge between Delivery, Technology, and Pre-Sales teams to ensure a consistent, high-quality customer journey from initial engagement through ongoing adoption. Support Customer Success and Partner Success teams by addressing technical queries, providing recommendations, and advising on solution ...

Data Science projects within the data team, with the idea to work towards people management. You'll play a key part in shaping how customer data informs decision-making at scale. Key Responsibilities Lead and develop a team of data scientists, providing technical guidance and strategic direction. Partner with … senior stakeholders to identify opportunities for data-driven improvement in customer engagement, retention, and product experience. Oversee the design, development, and delivery of advanced analytical models and insights that support business growth. Translate complex data into clear, actionable recommendations that drive commercial impact. Collaborate closely with ...

product experience . This role is for someone who has done this before, taken regulated financial technology products to market and driven real customer adoption. The Role You will own the go-to-market execution for the payments platform, working directly with customers and internal teams to ensure successful … rollout and migration. Key responsibilities: Own and deliver the go-to-market strategy for FinTech and payments products Lead customer engagement , identifying pain points and adoption challenges Conduct market and competitive analysis to inform product positioning and strategy Drive hands-on customer migrations onto the new payments ...

sales KPI’s (revenue & volume). Obtain trust and foster deep relationships with key decision makers to increase brand consideration. Manage day-to-day customer engagement, resolve challenges and ensure business continuity. Regularly report on sales progress and account development including key actions to drive sales. Acquire ...

Mission This company is on a mission to transform how brands connect with their customers. By breaking down technology silos and eliminating poor customer service, their platform unifies customer engagement across every touchpoint, delivering a seamless experience for both customers and support teams. They work with some … driven, commercially minded sales professional who thrives in a fast-paced environment. Go-getter: Self-motivated, target-driven and resilient Curious: Genuinely interested in customer challenges and how technology solves them Process-oriented: Disciplined in planning, executing and optimizing your approach Why Join? High-growth start-up backed ...

evolving market demands. Key job responsibilities Team Leadership and Development: Build and lead a dedicated Digital Sovereignty specialist sales team comprising both partner and customer sales specialists. Drive operational excellence and strengthen strategic alignment across all Digital Sovereignty sales efforts. Provide coaching, mentoring, and guidance to drive performance … professional growth. Strategic Customer Influence and Adoption: Drive Digital Sovereignty adoption through strategic influence and collaboration with account teams who own the customer relationships. Partner with account managers to identify and pursue sovereign cloud opportunities. Act as the subject matter expert to help position sovereign cloud solutions, overcome ...

month intial contract. We need a highly skilled Dynamics 365 Developer to work with a Central Government client with extensive expertise in CRM Customer Engagement and Power Platform technologies. The role demands strong knowledge in Microsoft Dynamics 365 CRM customistion, integration, and development using various click apply ...

through personalised digital care. They are looking for a Senior React Native Engineer to join their team and take the lead on building out customer engagement and retention features across their mobile app. This includes everything from daily tracking and push notifications to weekly check … cross-functional teams to deliver features that support users on their health journey and drive long-term engagement. Key Responsibilities Develop and maintain key customer-facing features within the React Native mobile app, such as: Daily/weekly check-ins Progress tracking Messaging and support interfaces In-app content ...

sensitive data, and enable secure digital transformation at scale. The Position: Winning New Business with Enterprise Logo (you will go both directly to the Customer, and then bring in the Channel Partner, as the business is 100% channel-led, and via the Channel) Quota of $1.5BN, with AOV, circa … Regional Development – Shape the go-to-market in UK&I Channel Relationships – Build trusted relationships with local partners to increase coverage and accelerate deals. Customer Engagement – Establish credibility with senior executives and stakeholders, positioning solutions as strategic to their objectives. Sales Discipline – Deliver accurate forecasts, maintain strong pipeline ...

improve efficiency, streamline processes, and enable better citizen services. They operate across multiple departments, using Salesforce as a core platform for managing service delivery, customer engagement, and operational workflows. The firm combines deep industry expertise with innovative technology delivery, and this role will give you hands-on exposure ...

About the role As a Communications Platform Operations Specialist, you will be responsible for executing, optimising, and analysing CRM campaigns to strengthen customer engagement. In this role, you will play a key part in driving tier-one KPIs and positioning the client as a leading digital ecosystem platform. Tell … deliver dynamic, scalable campaigns with connected content tailored to individual user needs. Campaign Automation: Design and implement automated workflows and Canvas Journeys for customer segments, leveraging behavioural insights, lifecycle stages, and other criteria to ensure timely, relevant, and personalised delivery. Data Management: Collaborate with the audience and data teams ...

creating compelling presentations for internal and external stakeholders, while gathering, consolidating, and analysing data to maintain KPI trackers and dashboards. The analyst will support customer engagements by preparing tailored sustainability materials for bids and presentations, as well as coordinating events such as roundtables and managing related logistics. Additional responsibilities … include creating and delivering high-quality PowerPoint presentations for customer meetings and internal communications, sourcing and analysing data to present clear and impactful insights, and collaborating closely with sales teams to address sustainability-related queries. Must-Haves: Strong proficiency in PowerPoint and Microsoft Office Ability to create tailored presentations ...

strategic development. Work with the Global Sustainability COE to set regional sustainability goals, develop roadmaps, and localize global initiatives to fit market conditions, regulation, customer needs, and community expectations. Advise regional leadership on sustainability-related risks, including regulatory, climate, water, social responsibility, innovation, reputational, and greenwashing risks, and help … Public Policy and Communications in engaging communities, local government, and NGOs on environmental and social sustainability topics. Represent Vantage’s sustainability efforts in regional customer engagements, industry forums, and thought-leadership platforms. Partner with Sales and Commercial teams to develop sustainability-related sales enablement materials and support customer ...

Cisco, will be key to maximising margins, ensuring timely closure of new and renewal business, and developing strong partnerships. This is a highly visible, customer-facing senior role. You will empower and support our sales teams in client engagements, acting as both a trusted advisor and a driver … commercial outcomes. With three direct reports, you will foster a culture of excellence, collaboration, and continuous improvement - ensuring the highest standards of delivery and customer satisfaction. To simplify, this is a Cisco Maintenance, subscriptions & EA sales-overlay specialist role for new business and renewals who will also be managing ...

Responsibilities • Forward Deployment: work with Plexe customers to understand their needs, analyse their data, architect ML systems, and deploy our platform - eventually owning entire customer engagements and related product features. • Product Development: leverage your forward deployment experience to improve the Plexe platform, including distributed ML infra, multi-agent systems … observability, client-facing APIs, and more. • Cross-Functional Collaboration: work closely with founders to translate business vision and customer feedback into actionable engineering plans. • Ownership: take full engagement ownership from kick-off to customer success. Your ideas have the power to shape business directions. Qualifications ...