Customer Engagement Jobs in London

1 to 25 of 133 Customer Engagement Jobs in London

Customer Success Manager

London, United Kingdom
Hybrid / WFH Options
RedTech Recruitment Ltd
Customer Success Manager A brilliant opportunity for an experienced Customer Success Manager to join a market-leading disruptive SaaS company in London, UK. This offers a unique opportunity to join one of the fastest growing tech companies in the UK on their journey, ensuring their customers realise success from their products. We are particularly keen to hear from … those with experience in Customer Success Management for a SaaS organisation. Location: Central London– Hybrid – 3 days on site Salary: Negotiable Requirements for Customer Success Manager Commercial experience working as a Customer Success Manager, ideally within a SaaS organisation This company values top academics so is looking for a 2.1 or 1st-class degree from a top … at A Level (please ensure academics are on your CV when applying) You are able to easily grasp technology and are intrigued by the impact AI is having Excellent customer-facing skills A motivated self-starter with a problem-solving attitude Ability to work with autonomy and as part of a team Great communication skills with fluent spoken and More ❯
Employment Type: Permanent
Posted:

Senior Director, Account Health Management EMEA

London, England, United Kingdom
Palo Alto Networks
where we all win with precision. Job Description Your Career As a Senior Director, Account Health Management, you will be a key leader within the Palo Alto Networks Global Customer Service (GCS) organization, responsible for leading the Account Health Team across EMEA. This high-impact role will focus on driving customer engagement and excellence for Palo Alto … Networks' most strategic customers. The Account Health Team comprises Service Delivery Leaders and Customer Success Managers. This team collectively acts as the Voice of the Customer, managing post-sale services engagements for these top-tier clients, leading services engagements to deliver value by driving adoption and consumption across the Palo Alto Networks’ Security platform. Your role will involve … a strategic mindset and the ability to effectively communicate and influence at senior levels, both internally within the organization and externally with customers. This includes engaging closely with key customer stakeholders such as CISOs, CIOs, CTOs, and leaders from security, network, cloud, and security operations teams within the world’s largest and most well-known organizations. You will also More ❯
Posted:

Senior Director, Account Health Management EMEA

london, south east england, united kingdom
Palo Alto Networks
where we all win with precision. Job Description Your Career As a Senior Director, Account Health Management, you will be a key leader within the Palo Alto Networks Global Customer Service (GCS) organization, responsible for leading the Account Health Team across EMEA. This high-impact role will focus on driving customer engagement and excellence for Palo Alto … Networks' most strategic customers. The Account Health Team comprises Service Delivery Leaders and Customer Success Managers. This team collectively acts as the Voice of the Customer, managing post-sale services engagements for these top-tier clients, leading services engagements to deliver value by driving adoption and consumption across the Palo Alto Networks’ Security platform. Your role will involve … a strategic mindset and the ability to effectively communicate and influence at senior levels, both internally within the organization and externally with customers. This includes engaging closely with key customer stakeholders such as CISOs, CIOs, CTOs, and leaders from security, network, cloud, and security operations teams within the world’s largest and most well-known organizations. You will also More ❯
Posted:

CRM Manager

Central London, London, United Kingdom
Hybrid / WFH Options
Inspiring Search
This role would suit someone who is comfortable with Braze and has experience in creating and implementing customer engagement campaigns in retail or subscription-based businesses, in particular. Are you confident in delivering end-to-end multi-channel CRM campaigns, including personalised website user journeys, and automated email, SMS, and lifecycle campaigns that drive and maintain sales and … subscriptions? Our award winning media client is seeking a Marketing Automation & CRM Manager . You will support the building and execution of the CRM and customer lifecycle programmes for a new product launch. About the Client The company invented and holds a patent for mass interaction TV events. It currently runs the votes for Love Island, Britains Got Talent … will act like a mini business in its own right. About this role : As the Marketing Automation Manager , you will support the building and execution of the CRM and customer lifecycle programmes for a new product launch. The responsibilities of this role are to build and execute the CRM and lifecycle campaigns, ensuring that we maximise initial sales and More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

Customer Success Manager

London, United Kingdom
Hybrid / WFH Options
First Insight, Inc
COMPANY OVERVIEW The AI-Powered Decision Engine Fueling Business Performance with Customer-First Products First Insight is a global leader in AI-powered decision-making, trusted by brands like Gap, Under Armour, Marks & Spencer (M&S), Woolworths, Family Dollar, and Kohl's. Leveraging advanced AI technologies-including Agentic AI, generative AI and human computational modeling-combined with real-time … consumer data, First Insight transforms consumer insights into profitable strategies that drive measurable business success. Powered by its proprietary Voice of the Customer platform and Value Score, First Insight enables businesses to evaluate the value of products, people, and experiences. First Insight helps companies confidently design, price, and market offerings that resonate with consumers, ensuring every decision aligns with … predictive analytics, First Insight empowers businesses across industries-including retail, apparel, footwear, automotive, home goods, CPG, and hospitality-to outpace competitors by deeply understanding and adapting to ever-changing customer needs. From concept to conversion, First Insight equips brands to create offerings customers love while achieving higher revenue, stronger margins, and deeper customer loyalty. As we continue to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Lead Solution Engineer - Financial Services

London, United Kingdom
Salesforce, Inc
maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySalesJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it … core values at the heart of it all.We have an outstanding opportunity for an expert Solutions Engineer to work with our outstanding financial services customers in crafting ground-breaking customer engagement roadmaps demonstrating the Salesforce applications and platform in London,UK. The successful applicant will have a track record of working with enterprise software and services organizations in … outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology groups. Specific Responsibilities: Provide thought leadership in how large enterprise organization can drive customer success through digital transformation. Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops. Be an innovator who can More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Dynamics 365 for Customer Engagement Solution Architect

Greater London, England, United Kingdom
KPMG UK
We are looking for an experienced Dynamics 365 for Customer Engagement Solution Architect with experience in solution development and functional analysis into large-scale enterprise Dynamics 365 architecture with a hands-on approach in designing and leading the implementation of Dynamics 365 products, working with both onshore and offshore development teams. The focus of this role will be … You will also contribute to proposal development and provide input in business development while mentor junior and offshore staff. This role is therefore kingpin to KPMG Microsoft business solutions customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm that … coach other team members — Deliver all consultancy according to the KPMG Project Methodology, ensuring that all software applications are implemented successfully according to the project plan. — Meet and exceed customer expectations of business knowledge, skills and behaviour. — Identify business/project risk and mitigate or communicate as necessary. — Ensure progress updates are communicated to relevant parties both formally and More ❯
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CRM/CE Developer & CRM CE DevOps Engineer - Contract - London, UK (Hybrid)

London, United Kingdom
Hybrid / WFH Options
Cactus IT Solutions UK Ltd
Job Summary - E xperienced D365 Customer Engagement (CE) Developer manage a critical project for one of our biggest clients in banking domain. The Individual should be passionate about technology, experienced in developing and managing cutting edge technology applications. The ideal candidate will specialise in designing and developing Dynamics 365 CE solutions that address business challenges and optimise customer … of CRM. Configure and customize CRM applications to meet client-specific needs, utilising your in-depth technical knowledge and expertise. Hands on Dynamics 365 CE/CRM development on customer implementations. CRM system integration projects with existing systems and services Assisting CRM development/deployment processes Triage CRM implementation support issues at 3rd line level Role Summary: We are … seeking a skilled D365 Customer Engagement (CE) DevOps Engineer to support the design, implementation, and management of CI/CD pipelines, release automation, and infrastructure for our Dynamics 365 Customer Engagement platform. This role blends DevOps best practices with Microsoft Power Platform knowledge to ensure smooth development, testing, deployment, and monitoring of Dynamics 365 solutions. Key More ❯
Employment Type: Contract
Rate: GBP Annual
Posted:

Customer Success Manager

London, United Kingdom
Hybrid / WFH Options
MWS Technology Limited
Customer Success Manager Department: Customer Success Employment Type: Full Time Location: Remote, UK Reporting To: Tim Banks Compensation: £40,000 - £45,000/year Description We are looking for a proactive, customer-centric Customer Success Manager, who will be the primary contact for a portfolio of our existing customers during their post-sales journey. The successful … candidate will be responsible for maximising value realisation for customers in their portfolio, along with customer retention and growth. Aptem is a rapidly growing remote-first start-up, so expect a dynamic and fluid environment, with all of the opportunities and challenges this entails. The CSM role will suit a proactive person who thrives on using their initiative and … role based within the UK, or hybrid based in our London office. Main responsibilities Primary post-sales contact and relationship owner for a portfolio of customers Accountable for achieving customer outcomes and customer advocacy Key role for ensuring customer retention and long-term relationship Ensure customers see value in new products and services, leading upsell activities Establish More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Manager - Customer Success

London, United Kingdom
VIXIO GamblingCompliance
covering more than 180 jurisdictions globally, so they can stay ahead of regulatory change, mitigate risk and capitalise on new opportunities. The Role: Role Purpose & Impact The Manager of Customer Success will lead and develop a high-performing team of CSMs responsible for onboarding, adoption, retention, and expansion across Vixio's customer portfolio. This role exists to provide … the CS function scales in complexity. By ensuring consistent execution of playbooks, proactive churn mitigation, and strong adoption of our core CS tool (ChurnZero), this leader will directly impact customer satisfaction, retention, and revenue growth. Key Scope & Responsibility Level You'll manage and coach a team of 5 CSMs across the UK and US, driving accountability for team-level … KPIs including product adoption, customer health, QBRs, and upsell influence. The role carries autonomy to shape engagement strategies (high-touch, light-touch, and tech-touch), oversee hiring and onboarding of CSMs, and act as the go-to escalation point for customer and internal stakeholders. You'll partner cross-functionally with Sales, Product, Marketing, and Operations to surface More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Principal Customer Success Manager, Strategic

London, United Kingdom
Atlassian
Senior Customer Success Manager (Japanese Speaking) Atlassian's Senior Customer Success Managers play a crucial role in helping customers maximize the value of their Atlassian investments. Their primary focus is on strategies that promote customer adoption and retention. Additionally, they are tasked with building and nurturing customer relationships, monitoring customer health, and identifying potential churn … the unlocking of both immediate and sustained outcomes. They achieve this by implementing best practices at scale, which support product adoption, solution expansion, and the long-term growth of customer users. We are hiring a Senior Customer Success Manager for the Japan Customer Success team. You'll build relationships and demonstrate an understanding of the Atlassian customer journey. You'll be equipped to guide complex customers over their hurdles, delivering value realization through proactive and programmatic customer engagement and best practices. Youll use your solution expertise to cut across multiple products and solution practice areas. You'll work with a variety of customer profiles including C-Level contacts, executives, and multi-layered global More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

CRM/Email & Loyalty Lead

London Area, United Kingdom
Lyle & Scott
of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with … a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and platforms to ensure seamless integration with marketing … nurture leads. Track performance metrics, analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business. Monitor and assess the success of loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure loyalty initiatives align with overall More ❯
Posted:

CRM/Email & Loyalty Lead

City of London, London, United Kingdom
Lyle & Scott
of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with … a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and platforms to ensure seamless integration with marketing … nurture leads. Track performance metrics, analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business. Monitor and assess the success of loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure loyalty initiatives align with overall More ❯
Posted:

CRM/Email & Loyalty Lead

london, south east england, united kingdom
Lyle & Scott
of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with … a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and platforms to ensure seamless integration with marketing … nurture leads. Track performance metrics, analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business. Monitor and assess the success of loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure loyalty initiatives align with overall More ❯
Posted:

CRM/Email & Loyalty Lead

london (city of london), south east england, united kingdom
Lyle & Scott
of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with … a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and platforms to ensure seamless integration with marketing … nurture leads. Track performance metrics, analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business. Monitor and assess the success of loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure loyalty initiatives align with overall More ❯
Posted:

Principal Customer Success Manager

London, United Kingdom
Hybrid / WFH Options
MediData
therapies to market faster. Discover more at . About the Team : The Medidata CS3 team is reimagining how we partner with our customers. This role will be a key customer leadership role as we streamline and optimize how we engage with customers. As the lead customer facing role for CS3, you ensure they maximize their value with Medidata … a story with data: Turn information into useful insights and recommendations. Use AI! Figure out how to use Medidata's "AI Everywhere" strategy to solve problems. Speak for the customer: Give feedback to internal teams to help make Medidata better. Define and own Partnership Success : You will craft joint customer success plans that include agreed upon scope, goals … timelines, customers, success metrics and build plans to overcome barriers to customer advocacy, expansion and/or retention Report out partnership progress, health and risks to the Medidata executive leadership team using quantitative and qualitative inputs. Product & Design Best Practices : Facilitate workshops with customers on industry best practices, including governance, trial design, adoption and platform evolution and maturity Customer More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Manager, Engagement Management

London, United Kingdom
Optimizely
The Manager, Engagement Management (M3) leads a high-performing team of Engagement Managers across EMEA (UK, Germany, Amsterdam, and Dhaka), scaling delivery excellence for product onboardings. You'll balance people leadership (80%) with direct customer engagement (20%) -owning a small strategic onboarding portfolio while coaching, resourcing, and developing the team to exceed outcomes and utilization targets. … This role sits within Customer Success's Onboarding organization and is pivotal to timetovalue, CSAT, and growth through service attach Job Responsibilities Lead & develop the EMEA EM team ( 80%) Coach, grow, and performancemanage a distributed team; keep a strong bias toward internal mobility to maintain cohesion across regions. Manage capacity and utilization: assign onboardings, forecast, and approve weekly/… monthly time in Kantata; ensure EMs meet 60% utilization. Maintain operational cadence: project hygiene, EOM finance processes, holiday approvals for customer continuity, and leadership updates. Drive continuous improvement: lead/co-lead internal transformation initiatives; champion cross-product enablement and cross-training; share best practices. Elevate outcomes: improve timetovalue, project progression, CSAT 4.0, and newhire timetoproductivity (target 60% customer More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Success Manager

London, United Kingdom
Harvey Thomas
Customer Success Manager SaaS RegTech Scale-Up UK (Hybrid -1 day in office per week) £70k - £75k + Bonus + share options Why this role matters If you're excited by the idea of shaping how customers experience a fast-scaling RegTech platform, this role is for you. The company have just re-engineered their platform and are entering … a major growth phase. You'll be at the centre of that journey, leading how clients are onboarded, supported and engaged while helping set the bar for customer success in the industry. What's in it for you A seat at the table - Work closely with founders who've already built and exited a successful consultancy. You'll influence … decisions that shape the customer journey and overall growth trajectory. Real ownership - You won't just run support; you'll design the function, scale it and make it your own. Future upside - Alongside a competitive salary, the generous share option scheme means you'll share in the company's success. Cutting-edge tools - The company are embedding AI into More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Reporting & Analytics Business Partner - D365 F&O

Brentford, England, United Kingdom
Safetykleen
an expert in using tools like Power BI and SQL to extract, model, and interpret data, and you’re experienced with Microsoft D365 Finance and Operations (F&O) and Customer Engagement (CE) If so, we have the perfect opportunity for you! We’re looking for a strategic, hands-on Group Reporting & Analytics Business Partner to take ownership of … an expert in using tools like Power BI and SQL to extract, model, and interpret data, and you’re experienced with Microsoft D365 Finance and Operations (F&O) and Customer Engagement (CE) Your attention to detail and ability to communicate complex information clearly allows you to translate data into compelling, actionable insights for a range of stakeholders. You … with ERP implementation and evolving business needs. Work with the BI Infrastructure team to ensure data models and reporting structures are sustainable, scalable, and aligned with group standards. Stakeholder Engagement & Insight Development: Collaborate with business users to identify key business questions and develop the reporting and analytics needed to answer them. Become a Subject Matter Expert in functional areas More ❯
Posted:

Reporting & Analytics Business Partner - D365 F&O

london, south east england, united kingdom
Safetykleen
an expert in using tools like Power BI and SQL to extract, model, and interpret data, and you’re experienced with Microsoft D365 Finance and Operations (F&O) and Customer Engagement (CE) If so, we have the perfect opportunity for you! We’re looking for a strategic, hands-on Group Reporting & Analytics Business Partner to take ownership of … an expert in using tools like Power BI and SQL to extract, model, and interpret data, and you’re experienced with Microsoft D365 Finance and Operations (F&O) and Customer Engagement (CE) Your attention to detail and ability to communicate complex information clearly allows you to translate data into compelling, actionable insights for a range of stakeholders. You … with ERP implementation and evolving business needs. Work with the BI Infrastructure team to ensure data models and reporting structures are sustainable, scalable, and aligned with group standards. Stakeholder Engagement & Insight Development: Collaborate with business users to identify key business questions and develop the reporting and analytics needed to answer them. Become a Subject Matter Expert in functional areas More ❯
Posted:

Reporting & Analytics Business Partner - D365 F&O

london (brentford), south east england, united kingdom
Safetykleen
an expert in using tools like Power BI and SQL to extract, model, and interpret data, and you’re experienced with Microsoft D365 Finance and Operations (F&O) and Customer Engagement (CE) If so, we have the perfect opportunity for you! We’re looking for a strategic, hands-on Group Reporting & Analytics Business Partner to take ownership of … an expert in using tools like Power BI and SQL to extract, model, and interpret data, and you’re experienced with Microsoft D365 Finance and Operations (F&O) and Customer Engagement (CE) Your attention to detail and ability to communicate complex information clearly allows you to translate data into compelling, actionable insights for a range of stakeholders. You … with ERP implementation and evolving business needs. Work with the BI Infrastructure team to ensure data models and reporting structures are sustainable, scalable, and aligned with group standards. Stakeholder Engagement & Insight Development: Collaborate with business users to identify key business questions and develop the reporting and analytics needed to answer them. Become a Subject Matter Expert in functional areas More ❯
Posted:

Customer Success Manager

London, United Kingdom
Luminance
the World' and Inc. 5000's 'Fastest Growing Companies in America', Luminance is disrupting the legal profession around the globe. A unique opportunity to join Luminance's growing global Customer Success team presents the opportunity to work with businesses spanning the top international law firms to household names in every sector spanning 60 countries including major manufacturing companies, high … to build rapport with customers, maintaining excellence in every interaction, with a strong drive for results. Duties will include a broad range of tasks including establishing and maintaining positive customer relationships; devising, implementing and project managing onboarding and rollout programs for customers spanning small/mid-size companies through to enterprises with thousands of users; training and advising customers … on product best practices; and minimising churn. They should also be able to provide insights on customer-to-business interactions using available data, improve customer experience through product support and feedback, and handle customer complaints and requests with professionalism. Successful candidates must be social, analytical, possess an aptitude for learning and using new software, and be able More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Event Coordinator

London, United Kingdom
83zero Limited
support a leading global technology company's Executive Briefing Program in London. This is a fantastic opportunity to join a fast-paced, international environment and contribute to high-impact customer engagement initiatives. About the Role You'll be responsible for the planning, setup, and execution of executive briefings, ensuring a seamless and professional experience for visiting customers and … setup, and marketing materials Act as the main point of contact for briefing requestors and internal teams Provide on-site support during briefings, ensuring smooth execution and high-quality customer experience Maintain relationships with vendors and facilities teams to ensure operational excellence Assist with special projects and maintain a library of local recommendations for visiting guests Capture and report … briefing data to support team KPIs Skills & Experience Proven experience in event coordination, hospitality, or facilities management Strong customer service orientation and executive presence Excellent communication and interpersonal skills Ability to multitask and work independently in a fast-paced environment Experience in a corporate, multinational setting preferred Interest in customer engagement, marketing, or sales strategy Degree in More ❯
Employment Type: Contract
Rate: £30 - £40 per hour
Posted:

Microsoft Dynamics Functional Lead

London, United Kingdom
Accenture
network of talent, and help drive impactful change for some of the world's most mission-driven institutions. As a team: Song Service: Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers - both B2B and B2C. The Service practice sits within our Song business. We work … operate always-on enterprises Work with famous brands and household names - no worrying about how to explain what you do to your family again! Support clients to define a customer-first mindset, helping them shape their business and operating models Redefine customer journeys and personalise interactions to create significant and consistent experiences Be at the forefront of physical … and digital engagement models to give their customers a seamless service model Re-invent the customer 'ecosystem' as products/services spread across organisations Learn about the latest trends in customer data and experience from a customer, colleague and operations perspective and utilise this data to help organisations maximise value from their customer interactions Understand More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Digital Strategy Director (Health)

London Area, United Kingdom
VML HEALTH
team. The GST brings together four key disciplines to build brands and shape the healthcare environment from as early as pipeline development through to loss of exclusivity: Medical Strategy, Engagement Strategy, Brand Strategy, and Medical Consulting. This role sits with the Engagement Strategy team and our European Hub. About the Position Title: Strategy Director (Digital) Reports to: Head … of Engagement Strategy Location : Can be based either in our London or Manchester office (hybrid) This role requires someone with experience either working within a dedicated heath agency or managing pharma clients. Where you shine As Strategy Director, you will quarterback a human-centered approach to translating human empathy and an understanding of the world into meaningful and impactful … experiences. We work to anticipate emerging opportunities at the intersection of people, culture, technology and business, identifying where to play and how to win for our clients. As Senior Engagement Strategist, you will lead by understanding the root of client business challenges, framing problems in unexpected ways, and providing inspiration and clarity through thought leadership. Engagement strategy is More ❯
Posted:
Customer Engagement
London
10th Percentile
£39,750
25th Percentile
£51,875
Median
£65,000
75th Percentile
£80,000
90th Percentile
£90,250