20 of 20 Customer Engagement Jobs in the Thames Valley

Analyst Location: Maidenhead (Office-based) Pay rate: £14.49 per hour Role Overview This role supports customer engagement and sales force effectiveness through CRM operations, reporting, and analytics. The position focuses on managing healthcare professional registrations and Salesforce data, while also supporting reporting, performance tracking, and digital tools used … customer-facing teams. Key Responsibilities CRM & Customer Portal Support Manage customer data updates and registration requests in Salesforce (SFDC) Match and merge customer records with the OneKey database Track completed and incomplete customer registrations Troubleshoot and escalate customer issues where needed Support customer ...

Business Development Executive Food Manufacturing - B2B Commercial Growth - Customer Development Berkshire/Hybrid Working c 45-50,000 + Car Allowance + Bonus + Exceptional Long-Term Opportunity A highly respected and commercially ambitious UK food manufacturing business is seeking an exceptional Business Development Executive to help drive … opportunity to join a well-established manufacturing organisation supplying into complex food manufacturing environments and to play a genuinely influential role in developing new customer relationships, identifying growth opportunities and strengthening long-term commercial partnerships across the sector. Importantly, this is not a traditional account management role ...

faster speed-to-market. With our broad offerings of hardware, software and services spanning power, cooling and structural domains and deep engineering expertise supporting customer solutions integration, we help data centers realize real business benefits today while optimizing their operations for the future Within this segment, Eaton … application engineers in charge of key accounts in implementing your designs for specific customers. Maintain oversight of all advanced engineering-related engagements to ensure customer success and satisfaction, as well as Eaton's performance as a vendor. Be highly knowledgeable about the client's business, commercial condition, structure, strategy ...

Technical Pre-Sales Consultant – Cyber Security & Defence Southern UK/Home-Based with Customer Site Travel £80,000 - £100,000 + Excellent Benefits Applause IT are recruiting for a Technical Pre-Sales Consultant to join a specialist cyber security technology organisation delivering secure solutions across defence, government and critical … national infrastructure environments. This is an excellent opportunity for a technically credible consultant or solutions architect who enjoys customer engagement, solution design and working across secure cyber security programmes. The successful candidate will work closely with customers, Government Contractor Primes, solution architects and internal engineering teams to support ...

Title: CRM AnalystSalary: £14.49Location: MaidenheadContract: 9 monthsShift Pattern: 09:00Am - 05:00pm Key Responsibilities Customer Portal & CRM Operations Manage Data Change Requests (DCR) in Salesforce by merging and matching customer registrations with database records. Track completed and incomplete registrations while reviewing analytics to understand platform uptake. Triage customer issues and support customer service and e-solutions teams. Assist with operations such as sample loading, inventory checks, and target list validation. Salesforce Effectiveness (SFE) Track and report on Sales Team performance to support the SFE Manager. Lead training for new starters on digital tools, including PowerBI dashboards ...

drive clarity rather than just document it. The Role Own the end-to-end design of Dynamics 365 CE solutions across Sales, Customer Service, and Marketing, with a configuration-over-customisation approach and clear governance from the outset. Lead the consolidation of two existing D365 CE instances, including rationalising … pipelines. What We're Looking For Must-have: 3 to 5 years of hands-on Solution Architect experience focused on Microsoft Dynamics 365 Customer Engagement (CRM). Deep functional knowledge of D365 CE modules, particularly Sales, Customer Service, and Marketing. Strong Power Platform capability across Power Apps ...

Salary £40K - £60K per annum (plus discretionary bonus) - hybrid working - Oxford HQ (Dog friendly office) Are you a technically curious, customer-facing problem solver who enjoys working across APIs, integrations and complex SaaS solutions whilst helping customers solve real business challenges? CN Sales Recruitment are working exclusively with … highly respected and growing regulatory technology software business with approximately 90 staff and an established global customer base operating across financial services, government and regulated enterprise markets. Our client is looking to appoint a Sales Engineer to support continued growth, increasing customer demand and a growing pipeline ...

well-established organisation in the Technology & Telecoms sector. The company is a medium-sized enterprise known for its innovative solutions and commitment to customer satisfaction. Description · Identify and develop new sales opportunities within the B2B market using existing database of customers, external sources and wider sales team. · Drive lead … generation and telemarketing campaigns to support the business needs. · Build customer profiles and record key information on CRM system through market research, customer engagement, sales and distribution partners. · Work closely with the B2B sales team to uncover new opportunities and support them with a variety of customer ...

develop into a high-performing sales professional within a fast-paced and supportive environment. You’ll play a key role in identifying opportunities, building customer relationships, supporting strategic sales activity, and helping drive growth across commercial, academic, government, and home markets. If you enjoy speaking with customers, uncovering opportunities … Supporting the sales pipeline from enquiry through to close Preparing quotations, proposals, contracts, and sales documentation Using CRM systems to track activity, opportunities, and customer engagement Researching prospective clients and identifying new business opportunities Supporting marketing campaigns, webinars, events, and customer initiatives Working closely with internal sales ...

Sales Development Representative Location: Newbury, UK Experience: Entry level About eGain eGain is a leading provider of AI-powered knowledge and customer experience solutions. Fortune 500 clients and government agencies trust the eGain AI Knowledge Hub to optimize customer experience and reduce cost of service. Recognized by Gartner … hold ourselves to a high standard. If you want to work in a dynamic, fast-moving environment at the cutting edge of AI and customer engagement – let’s talk. The Opportunity We’re looking for ambitious, tech-savvy graduates and early-career professionals who want to build ...

deliverables for quality and compliance Manage change requests and scope control Risk & Issue Management Identify potential risks early Develop mitigation strategies Resolve delivery blockers Customer Engagement 🔹 Required Skills & Experience Strong knowledge of the Pega Platform (case management, workflows, decisioning) Experience with Agile or Scrum methodologies … Background in IT delivery or consulting Experience managing large-scale enterprise implementations 🔹 Typical KPIs/Success Metrics On-time project delivery Budget adherence Customer/stakeholder satisfaction Defect rates and quality benchmarks Why Join Us? We’re a purpose‐driven organisation committed to creating positive impact and championing inclusion. ...

Take ownership of employer branding and internal communications activity. Manage marketing systems, tools, agencies, and third-party suppliers. Deliver regular reporting on marketing performance, engagement, pipeline contribution, and ROI. Lead strategic projects and continuous improvement initiatives across the function. Support the ongoing development of digital marketing capabilities and customer engagement strategies. Collaborate closely with sales and leadership teams to maximise commercial outcomes. About You- Head of Marketing We are looking for an experienced marketing leader who combines strategic thinking with a hands-on approach and thrives in a fast-paced, commercially focused environment. Essential Experience Proven experience ...

marketing solutions to technology businesses. With a long-standing reputation and strong industry partnerships, they support global clients through innovative campaigns and high-quality customer engagement strategies. Trainee Sales Development Representative (SDR) Banbury (Hybrid, Full-Time) An exciting opportunity has arisen for a motivated and ambitious Sales Development … technology clients, ensuring alignment with campaign objectives Maintain accurate and up-to-date records within CRM systems Produce clear reports on qualified leads and customer interactions Register and engage contacts for industry events and campaigns Build and manage prospect databases to support lead generation activity Attend training sessions ...

while maximising revenue from an established network of resellers, MSPs, and channel partners. Working closely with vendors and internal stakeholders, you will build partner engagement, support enablement, and develop joint go-to-market initiatives that deliver measurable commercial growth. This role is well suited to someone who thrives … fast-paced, partner-led environment and understands how to position unified communications not simply as voice, but as part of a broader workplace productivity, customer engagement, and cloud transformation proposition. Requirements Proven experience in channel sales, partner development, or business development within unified communications, telecoms, cloud, or managed ...

Conduct outbound calls to prospective clients to promote our products and services Identify and qualify sales opportunities through effective communication Maintain detailed records of customer interactions within CRM systems Follow up with leads to nurture relationships and close sales Collaborate with the sales team to develop strategies for reaching … resilient character. Demonstrated ability to meet or exceed sales targets through persuasive communication Experience working in a fast-paced environment with a focus on customer engagement This role is ideal for motivated individuals eager to expand their sales expertise within a vibrant organisation committed to professional growth. Please ...

exceed sales targets through proactive, opportunity-led activity. · Develop trusted relationships with key stakeholders including C/D Suite, providers and procurement teams. · Lead customer engagement through site visits, demos, trials and solution discussions. · Deliver consultative, solutions-led sales aligned to customer needs and outcomes. · Produce high … your own territory, pipeline and priorities. · Confident working both independently and collaboratively, with a proactive, solutions-led mindset. · Professional, approachable communicator with a clear customer-first approach. · Ambitious, target-driven and motivated by improving outcomes across health and social care. OUR COMPANY: We are a leading force in assisted ...

team of 6-8 support engineers, you will be responsible for the day-to-day management of the Helpdesk function, ensuring high levels of customer satisfaction, technical excellence, and service delivery performance. Acting as the senior technical escalation point, you will provide guidance and support on complex issues whilst … improvement across people, processes, and technology. Key Responsibilities Team Leadership & Development Lead, mentor, and develop a team of support engineers across both technical and customer service disciplines. Conduct regular 1-2-1s, performance reviews, coaching sessions, and team meetings. Support recruitment activities, onboarding, and ongoing staff development. Foster ...

already used across the financial services industry, has proven market traction, and is entering its next phase of growth focused on AI, personalisation, and customer engagement. Salary Package: £70-75k + Benefits Location: Reading (1 day per week) The client cannot provide sponsorship at this time. The Product … Manager will evolve the platform by delivering new functionality, improving customer experiences, and introducing AI-powered capabilities. The app is powered by data-rich API integrations that provide personalised content, financial information, and digital services to end users. Working closely with the CEO, engineering, design, and commercial teams ...

market-leading technology provider that supplier digital and hardware solutions across the Hospitality & Retail sectors. Helping some of the UKs best-known brands improve customer experience, speed of service and sales performance. Role created due to growth, excellent long-term prospects within the business in a market that … approximately) This Business Development Manager job will suit: A New Business Development Manager, BDM, Sales Manager, Sales Executive or similar that focusses on outbound customer engagement. You will be working within the Digital signage market selling into large scale retail and hospitality clients. Comfortable in selling off the shelf ...

specialist automotive. Due to continued growth, our client is seeking an ambitious and commercially driven Business Development Manager to lead sales growth and customer engagement. This role offers a clear succession plan into a General Manager position, making it an excellent opportunity for someone looking to progress into senior … position based on a 40-hour working week and includes a company car or car allowance. Role Overview Drive business growth by developing existing customer accounts within CNC manufacturing sectors. Identify and secure new business opportunities across a range of industries, expanding into new markets. Promote the company ...