1 to 25 of 66 Customer Engagement Jobs in the Thames Valley

Geologist with Relationship Management Experience

Location
Abingdon, England, United Kingdom
opportunity of working for one of the world’s largest providers of products and services to the global energy industry. Job Duties Department: Neftex – Customer Success & Support About the Role Neftex is seeking a Customer Success & Support Geoscientist to help customers maximize the value of their Neftex subscription. … This role combines geoscience expertise, customer engagement, technical support, workflow enablement, and user training to ensure customers successfully adopt and integrate Neftex products into their exploration and subsurface workflows. The successful candidate will act as the primary technical contact for assigned customers, providing onboarding support, workflow guidance, training ...

Technical Business Development Lead

Location
Wokingham, England, United Kingdom
capturing new logos and establishing yourself as a trusted advisor to national and regional government bodies. You will be at the forefront of understanding customer mission-critical priorities, building strategic relationships with influential government decision-makers, and positioning Keysight as the trusted technology partner of choice. You'll partner … NCSC, DSTL, and regional public-sector organisations. Your deep technical expertise in networking and cybersecurity will establish your credibility as a thought leader with customer architects and technical teams, while your strategic business development acumen enables you to align cutting-edge technical capabilities with mission-critical objectives and build ...

Pre Sales Technical Manager Reading, Berkshire, United Kingdom + 1 more Sales Posted 12 hours ago

Location
Reading, England, United Kingdom
Sales leadership, coaching and motivating a team of Presales TCs to deliver technical expertise, differentiate solutions, and accelerate deal velocity. The manager ensures strong customer engagement, solution validation, and partnership with the broader sales ecosystem to support business growth and technical excellence.**About HP**HP creates new possibilities … technical team. + Conduct regular training to ensure team expertise in current technologies. + Develop and implement presales strategies aligned with business goals. + **Customer Engagement** - Collaborate with sales teams to assess customer requirements. - Deliver tailored product demonstrations and technical presentations. - Build strong relationships with clients ...

Customer Success Manager

Location
Bracknell, England, United Kingdom
Customer Success Manager Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the front‐of‐the‐line of the Generative AI evolution. We're looking for an experienced Customer Success Manager to join the team … head office in Bracknell, Berkshire. This is a customer‐facing role focused on helping customers maximise the value of their Content Guru solutions, identifying opportunities to improve their customer and user experience, and supporting long‐term retention and growth. Working closely with customers and teams across Content Guru ...

Customer Success Manager

Hiring Organisation
Identify Solutions
Location
Milton Keynes, Buckinghamshire, United Kingdom
Employment Type
Full-Time
Salary
£42,000 - £45,000 per annum
Customer Success Manager £42,000-£45,000 + 15% Bonus | Hybrid (Milton Keynes, 2 days per week) We're partnering with a high-growth, venture-backed SaaS business that is transforming how organisations understand and engage their people. With hundreds of customers across the UK and an innovative platform … entering an exciting new phase of growth. They're investing heavily in product innovation, adopting AI throughout the business, and continuing to expand their Customer Success function. As a result, they're looking for an experienced Customer Success Manager to take ownership of a portfolio of mid-market ...

Account Success Manager

Location
Reading, England, United Kingdom
forefront of earth sciences, helping organisations understand the underground. The Role Reporting to the Manager, Account Success, Civil Energy & Environment, this role supports customer adoption, engagement, and long-term success with Seequent solutions. Working with an assigned portfolio, the Account Success Manager helps customers implement, adopt, and realize … their primary day-to-day contact. In this role, you will have the opportunity to: Responsibilities Build and maintain strong relationships with assigned customer stakeholders to support satisfaction, product adoption, and retention. Coordinate customer onboarding and training by engaging the appropriate internal resources and tracking outcomes. Monitor customer ...

Account Success Manager

Location
Reading, England, United Kingdom
145+ countries while proudly maintaining headquarters in New Zealand. **The Role** Reporting to the Manager, Account Success, Civil Energy & Environment, this role supports customer adoption, engagement, and long-term success with Seequent solutions. Working with an assigned portfolio, the Account Success Manager helps customers implement, adopt, and realize … serving as their primary day-to-day contact. **In this role, you will have the opportunity to:** * Build and maintain strong relationships with assigned customer stakeholders to support satisfaction, product adoption, and retention.* Coordinate customer onboarding and training by engaging the appropriate internal resources and tracking outcomes.* Monitor ...

Business Development Manager – Embedded

Location
Marlow, England, United Kingdom
About the role Altera is seeking a technically credible, customer-oriented Business Development Manager to grow the Embedded business across EMEA. This role will identify and develop new opportunities, deepen relationships with strategic customers and partners, and translate complex embedded-computing requirements into compelling technical and business outcomes. … networking and other high-value embedded applications. Success requires a business-development mindset: creating demand, opening doors, developing partners, qualifying opportunities and converting technical engagement into design wins and long-term revenue. What you will do Build and execute an EMEA business-development plan for Embedded applications, prioritizing target ...

Oracle CX Architect R2L

Location
Slough, England, United Kingdom
Oracle CX Solution Architect Job Type: Permanent Location: London Working Hours: 40 hours per week (Full-time) Are you looking to lead large-scale customer experience transformation programs using Oracle CX Cloud technologies? We have an exciting opportunity for you - Oracle CX Solution Architect ! Careers at TCS: It Means … data platforms. Contribute to transformative projects within a global financial services environment. Design secure, scalable, and resilient solutions that support critical business operations and customer trust. The Role As an Oracle CX Solution Architect , you will lead the design and governance of enterprise-wide Oracle CX Cloud solutions spanning ...

Senior Business Analyst and Business Relationship Manager Bracknell

Location
Bracknell, England, United Kingdom
Marketing and IT delivery teams, and cross-functional stakeholders to shape demand, define business value, manage expectations, and ensure technology solutions support business objectives, customer engagement, operational efficiency, and scalable growth.The ideal candidate is a seasoned Business Systems Analyst and trusted relationship leader with strong commercial acumen, marketing … have strong experience as a Business Systems Analyst supporting within the **Salesforce Marketing Cloud** environment for Commercial, Marketing, E-commerce, digital, CRM, marketing automation, customer engagement, or related enterprise capabilities.* You have experience utilizing tools like Jira and ServiceNow* You are skilled at business relationship management, stakeholder engagement ...

ServiceNow Technical Architect

Location
Reading, England, United Kingdom
defining and governing the overall ServiceNow platform architecture, ensuring scalable, secure and integrated solutions across Telecommunications Service Management (TSM), Telecommunications Service Operations Management (TSOM), Customer Service Management (CSM) and the Common Service Data Model (CSDM). Key responsibilities will include: Architecture & Technical Leadership: Define and own the target ServiceNow … govern the service data model, ensuring business services, technical services, applications and configuration items (CIs) are accurately mapped within a consistent, scalable hierarchy. Customer Service Management: Architect CSM solutions covering case management, customer engagement, customer workspace, SLA compliance and entitlement configuration. Technical Governance & Design Authority: Chair ...

ServiceNow Technical Architect

Location
Milton Keynes, England, United Kingdom
defining and governing the overall ServiceNow platform architecture, ensuring scalable, secure and integrated solutions across Telecommunications Service Management (TSM), Telecommunications Service Operations Management (TSOM), Customer Service Management (CSM) and the Common Service Data Model (CSDM). Key responsibilities will include: Architecture & Technical Leadership: Define and own the target ServiceNow … govern the service data model, ensuring business services, technical services, applications and configuration items (CIs) are accurately mapped within a consistent, scalable hierarchy. Customer Service Management: Architect CSM solutions covering case management, customer engagement, customer workspace, SLA compliance and entitlement configuration. Technical Governance & Design Authority: Chair ...

Senior Field Marketing Manager

Location
Reading, England, United Kingdom
market insight, account intelligence, creativity and data to determine where marketing can have the greatest commercial impact. Working closely with Sales, Account Executives, BDRs, Customer Success, Alliances and Marketing, you’ll translate business and territory priorities into integrated programmes that create meaningful customer engagement and measurable revenue … have the opportunity to shape how Qlik engages some of the UK’s most important enterprise organisations and influence the full journey from account engagement through to pipeline and expansion. You’ll have the opportunity to: Own and execute Qlik’s UK field marketing strategy, aligned to revenue, pipeline ...

Senior Cyber Engineer

Location
Maidenhead, England, United Kingdom
container logistics company working to connect and simplify its customers' supply chains. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over … adjustments during the application and hiring process. A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple ...

Customer Delivery Manager

Location
Reading, England, United Kingdom
Customer Delivery ManagerWe use cookies (or similar technologies) to personalize content and ads, to provide social media features and to analyse our traffic. By clicking \"Accept \", you agree to this and the sharing of information (What data we collect) about your use of our site with our affiliates & partners. … Please find out more about Use of cookies.### Customer Delivery ManagerApply: Reading, Berkshire, United Kingdom: Full time: Posted Today: 3165459Customer Delivery Manager**Description -****Job scope/summary:**The Customer Delivery Manager (CDM) is a direct client contact position responsible for leading delivery of all high value ...

Renewal Manager at Enterprise Procurement and Spend Management SaaS

Location
Slough, England, United Kingdom
Drive customer retention and long-term success by managing the renewal lifecycle for a global SaaS leader in procurement and spend management. Professional development and career progression is very clearly defined in this organisation. The Company Cloud based procurement and spend management software, helping organisations transform the way they … that improves efficiency, financial control and visibility of organisational spend. Cloud based platform enabling customers to modernise procurement processes through secure, scalable technology. Collaborative, customer focused culture where innovation, continuous improvement and long-term partnerships are value The Role Take ownership of a portfolio of existing customer contracts ...

Software Sales Specialist

Hiring Organisation
HP
Location
Reading, United Kingdom
Employment Type
Full Time
expertise, driving account growth from lead generation through negotiation and close. This role is responsible for developing strong relationships with key decision-makers, understanding customer challenges, and delivering tailored software solutions that address business needs. The specialist stays informed about industry trends and competitive landscapes, communicates the value proposition … analyze sales data to identify trends, opportunities, and areas for improvement. Guide, build, and manage cross-cultural, cross-tower, cross-business teams for effective customer support. Build and manage strong customer relationships at the executive level. Stay informed about industry trends, competitive landscape, and emerging technologies; provide insights ...

Senior Service Solutions Analyst

Location
Reading, England, United Kingdom
summary: The Senior Service Solutions Analyst partners with Sales, Solution Consultants, and Professional Services Delivery to scope, shape, and position services offerings that accelerate customer outcomes and drive services bookings. This role translates customer requirements into clear solution approaches, effort estimates, and high-quality Statements of Work (SOWs … what is sold and what is delivered. The Senior Service Solutions Analyst is a hands‐on individual contributor who brings strong analytical skills, consultative customer engagement, and practical delivery knowledge to support complex enterprise opportunities. Reporting to the Senior Manager, Service Sales Organization, this role collaborates closely with ...

Oracle Test and Release Manager Enterprise Operations Oxford, England, United Kingdom

Location
Oxford, England, United Kingdom
ongoing Oracle Fusion test and release cycle across HCM, Finance and SCM, including procurement and inventory. You will own the release calendar and customer communications, organise business engagement and testing, and coordinate the safe introduction of agreed capabilities into service. This internal, business-facing role will reduce … release coordination and administration burden on functional leads while retaining their process expertise and customer ownership. Working closely with functional leads, architecture, QA resources, business users and delivery partners, you will align recurring updates with project-delivered changes and make release readiness visible. The separate delivery team retains ...

Senior Marketing and Engagement Manager

Hiring Organisation
CPM Field Marketing Ltd
Location
Stokenchurch, Buckinghamshire, United Kingdom
Employment Type
Permanent
Salary
GBP 55,000 Annual
commercially focused marketing leader with a passion for customer engagement, innovation and growth? Join us as Marketing & Engagement Manager and help shape the future of shopt, CPM's retailer engagement platform. You will lead the marketing, engagement and media strategy, driving user growth, strengthening client ...

Growth Marketing Manager

Location
Wallingford, England, United Kingdom
driven insights. The Marketing Manager will oversee the full lifecycle of marketing campaigns, lead generation efforts, and cross-company collaboration to enhance product messaging, customer engagement, and overall business growth. The ideal candidate will also be responsible for building strong relationships with internal stakeholders, partners, and external vendors … across sales, services, and product marketing initiatives. Additionally, they will manage events and sponsorships that elevate the company's market presence, while focusing on customer and marketing services retainer acquisition and retention strategies through innovative marketing practices. Strong communication skills, budgetary management, revenue creation, and a data-driven mindset ...

Sales Manager, UK & Ireland

Location
Milton Keynes, England, United Kingdom
ideal candidate will bring strong consultative sales experience, confidence working with SaaS or technology solutions, and the ability to manage pipeline, forecasting and customer engagement in a fast-paced environment. Key Responsibilities: Identifies high potential prospects and qualifies opportunities to effectively manage the sales process efficiently. Maximize growth … calling and face to face meetings, and indirect methods such as networking, email outreach and lead conversion. Qualify prospects against company criteria for ideal customer profile (ICP) Consult with prospect about business challenges and requirements, as well as the range of options VitalSource has to support their business initiatives. ...

Business Analyst

Location
Milton Keynes, England, United Kingdom
join the Connells Group Technology team, supporting Marketing operations. Working in an Agile Scrum team, you will help deliver technology solutions that enable customer engagement, campaign effectiveness, and personalisation. The role focuses on data, integrations, and customer preferences, ensuring scalable and compliant solutions aligned to business goals. … offer a hybrid working arrangement with 2 days per week in our Milton Keynes office. Key Responsibilities: Stakeholder Engagement: Work with Marketing teams to understand business objectives, customer journeys, and data needs; translating these into actionable user stories. Data & Integration Analysis: Define requirements for data flows, platform integrations ...

Product Manager

Location
Milton Keynes, England, United Kingdom
Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond. Permanent Regular Job Description: We are looking for a Product Manager to join the team. This role is delivery-focused, translating product strategy into execution … backlog management, and consistent sprint delivery. You will play a key role in delivering the product roadmap, working closely with engineering, design, testing and customer-facing teams to ship high-quality features and continuously improve the user experience. This role suits a hands-on Product Manager who enjoys owning ...

Technical Project Manager

Hiring Organisation
Technify Talent Limited
Location
Reading, Berkshire, United Kingdom
Employment Type
Permanent
Salary
£60000 - £70000/annum
Technical Project Manager to lead the successful delivery of complex technology projects within a fast-paced and innovative environment. This role combines technical expertise, customer engagement, and project leadership, requiring an individual who can oversee the full lifecycle of solution delivery from design and development through to testing … deployment, and customer handover. Working within Agile delivery frameworks, you will ensure solutions are delivered efficiently, meet customer requirements, and provide measurable business value. You will work closely with customers, technology partners, and internal teams to deliver integrated solutions spanning software, infrastructure, sensor technologies, security systems, and advanced ...