17 of 17 Customer Engagement Jobs in the Thames Valley

crafting responses to security inquiries within \"request for proposals\" (RFPs) and ensuring their prompt delivery. As the initial point of contact for addressing customer security concerns, they actively seek avenues to optimize the efficiency of the security customer engagement process. Moreover, they utilize structured methods and protocols … business partners. They take purposeful actions to guarantee global business units' compliance with relevant frameworks and conduct comprehensive reviews of proposed vendor engagement terms and conditions. Additionally, they apply the company's risk profile, offer pertinent feedback, and meticulously document any deviations from the established processes. Responsibilities: Assists ...

improvement Being the voice and champion of CRM and its role in the business Improving the efficiency of marketing, sales, service, hire and customer service operations by streamlining workflows and optimising customer interactions Enhancing marketing, sales and customer support processes through automation, data-driven insights, and performance … sales operations, including pipeline management, forecasting, and performance analysis Proactively work with Marketing to integrate CRM into B2B marketing strategies and target group customer engagement mapping Owning and managing any system costs and budgets associated with the CRM team and platform Overseeing system integrations, software implementations, and infrastructure ...

improvement Being the voice and champion of CRM and its role in the business Improving the efficiency of marketing, sales, service, hire and customer service operations by streamlining workflows and optimising customer interactions Enhancing marketing, sales and customer support processes through automation, data-driven insights, and performance … sales operations, including pipeline management, forecasting, and performance analysis Proactively work with Marketing to integrate CRM into B2B marketing strategies and target group customer engagement mapping Owning and managing any system costs and budgets associated with the CRM team and platform Overseeing system integrations, software implementations, and infrastructure ...

been an acting Team Lead or an Interim ‘Head of’, this is your chance to come in, maintain some client ownership and lead a Customer Success Team for a growing tech leader with global clients! Lead your talented CSM team across UK, EMEA and APAC, guiding strategy, enhancing customer engagement, and ensuring that every partnership delivers tangible success and long-term value. You’ll remain hands-on with a select group of strategic clients, giving you real insight into customer needs and the chance to directly influence how success is delivered. Your days will be diverse ...

Stay updated on the latest Microsoft Dynamics features and best practices. What We're Looking For: Experience: 2+ years working with Dynamics 365 CE (Customer Engagement), including configuration, customization, and integration. Technical Skills: Proficient in C#, JavaScript, Power Platform, and CRM SDK. Certifications: Microsoft Dynamics 365 certification (preferred ...

solution sectors in particular, you will represent our clients' range of test and measurement solutions to generate new opportunities by penetrating deeper into the customer base with existing and new clients along with responsibility for maintaining existing business. This also includes working with existing 'warm' leads. The role requires … Lead pro-active sales effort across the UK for test and measurement solutions. - Telephone appointing and ability to fill own diary with prospect and customer visits. - Implement and execute sales campaigns and activity in target market areas/sectors. - Increase customer engagement to explore for new opportunities ...

demand ambitious innovation and thought leadership. Design and implement end-to-end Azure PaaS solutions to modernize key services like scheduling, delivery tracking, and customer engagement. Ensure performance, scalability, and security across national-scale deployments leveraging Azure best practices and DevOps automation. Gain access to endless learning opportunities. … Role As a PaaS Technical Architect (Azure PaaS), you will play a key role in modernizing critical service domains such as scheduling, delivery, and customer engagement by designing scalable, cloud-native solutions on Microsoft Azure. Operating in a rapidly evolving logistics sector, you will leverage cutting-edge Azure ...

Expert to join a high-performing networking team delivering modern WAN solutions for enterprise and mid-market customers. This is a hands-on, customer-facing role where you'll design, deploy, and support secure, scalable SD-WAN environments while working closely with sales, pre-sales, and managed services teams. … solutions across multi-site environments Lead SD-WAN implementations and migrations from MPLS to broadband, LTE, and 5G Build hybrid WAN architectures tailored to customer needs Perform network assessments and produce HLDs and LLDs Configure and support routing, QoS, application-aware routing, and traffic steering Integrate SD-WAN with ...

roles you can take on in the market today. Why Voice Matters Some of the most valuable information inside modern companies lives in conversations — customer calls, internal meetings, sales discussions, onboarding sessions, and field interactions. Turning this spoken content into structured, actionable insight unlocks enormous potential. Voice enables … workflows, knowledge systems, and a rapidly evolving enterprise automation platform. What You'll Lead Voice Product Strategy & Discovery Lead voice strategy across internal and customer-facing workflows Conduct market and competitive intelligence across: Industry verticals (e-commerce, fintech, telco, logistics, SaaS, etc.) Product verticals (support, sales, onboarding, internal ...

Product Manager role entails The successful candidate will serve as the central link between our customers and our internal teams. This role requires deep customer engagement to identify market needs and opportunities, especially where our existing technology can be leveraged for new markets. You will be responsible … Product Strategy: Develop the vision, strategy, and roadmap for positioning systems, focusing on expansion into new markets. Identify Opportunities: Conduct market research and analyse customer needs to find innovative uses for our existing technology. Prioritize Development: Manage the product lifecycle by defining and prioritizing features that are both customer ...

team in London. This hybrid role combines onsite collaboration with remote flexibility, giving you the best of both worlds. Key Responsibilities: Manage and optimise customer success tools to improve client experience Collaborate with cross-functional teams to implement CSM strategies Analyse data to provide actionable insights for customer engagement Support process improvements and adoption of CSM tools Requirements: Experience with Customer Success Management tools Strong analytical and problem-solving skills Excellent communication and collaboration abilities Ability to work on-site 3 days per week in London ...

forward-thinking, technically advanced team that is reshaping how intelligent systems interact with the world. Working at the intersection of product, strategy, and customer engagement, you will lead the entire lifecycle of highly specialised technology products, from ideation and roadmap creation through to launch and beyond. This … teams to make product ideas commercially successful Explore how existing technology can be leveraged in new markets Influence long-term strategy through market research, customer insights, and competitor analysis Work closely with technical teams to integrate emerging capabilities into the product stack Be a technical voice in commercial discussions ...

with industry best practices. Manage large delivery teams to design end-to-end SAP solutions tailored to sector challenges, including supply chain, operations, and customer engagement. Use your knowledge of S/4HANA Cloud and other SAP offerings to guide executive-level decisions and deliver measurable business outcomes. Inspire ...

crucial role in driving this strategy through our web and eCommerce channels, focusing on key objectives such as enhancing brand recognition, fostering audience engagement, ensuring seamless product delivery, and exemplifying service excellence. What you will do Become an active member of the web team, participating in daily stand … highest quality user experience. Collaborate with other members of the web team, digital marketing and e-commerce teams to support product releases and customer engagement. What you will learn The fundamentals of modern web design, user experience, development, infrastructure as code, and content management in a commercial setting. ...

client is a rapidly growing SaaS-based cybersecurity vendor building out their pre-sales team. This role sits at the heart of their customer engagements — blending technical expertise, communication skills, and the ability to guide prospects and partners through the value of a cutting-edge security platform. This … ability to translate technical detail into business value A collaborative mindset and willingness to take on different responsibilities when needed Ability to travel for customer and partner engagements Hybrid availability: 1–2 days per week in the office Why Join? Be part of a high-growth cybersecurity scale ...

Sales Team Manager to join the business you will be responsible for leading and inspiring the Sales team, delivering profitable growth and exceptional customer engagement. Role Summary Demonstrate hands on leadership across the Sales Team - leading, managing and coaching the sales team Reporting to the Head of Sales … making, performance management, and fostering a culture of growth and accountability. Commercially astute, able to present solutions that deliver clear value, with a proactive, customer-first approach to problem-solving. Highly organised and adaptable, skilled at prioritising, multi-tasking, and structuring work to achieve targets, KPIs, and customer ...

Sales Team Manager to join the business you will be responsible for leading and inspiring the Sales team, delivering profitable growth and exceptional customer engagement. Role Summary Demonstrate hands on leadership across the Sales Team - leading, managing and coaching the sales team Reporting to the Head of Sales … making, performance management, and fostering a culture of growth and accountability. Commercially astute, able to present solutions that deliver clear value, with a proactive, customer-first approach to problem-solving. Highly organised and adaptable, skilled at prioritising, multi-tasking, and structuring work to achieve targets, KPIs, and customer ...