1 to 25 of 71 Customer Engagement Jobs in the Thames Valley

Engagement Manager role is a services function role within the TEKsystems Global Services (TGS) Practice Delivery team and is responsible for managing one or more projects/engagements at a time. A successful Engagement Manager possesses skillsets for managing teams, client facing, stakeholder management, delivery processes, issue resolution … customer engagements. The delivery function responsibilities vary from account to account, but a successful Engagement Manager is responsible for common activities such as on/off boarding of team members, people management, customer management & reporting, finance management, support project team member activities, risk & issue resolution and supporting ...

Looking to kick-start your career in customer success, customer service, or SaaS? We're looking for a motivated and enthusiastic Customer Enablement Associate to join our team and help customers get the very best from their IRIS solutions. This is an excellent opportunity for someone early … helping them gain confidence in our products and ensuring they have a positive experience from day one. What will you be doing? As a Customer Enablement Associate, you'll work closely with customers to help them understand, adopt, and maximise the value of their IRIS products. You'll become ...

Endpoint, Network, and Discovery, while providing targeted product support for our portfolio of Data Encryption solutions. Sitting at the intersection of customers, engineering, UX, customer engagement, and product strategy, you will help solve complex data protection problems. You will be directly responsible for translating product strategy, customer … feature execution from initial grooming through sprint execution, release planning, acceptance validation, and release readiness. Complex Problem Solving: Using available metrics, engineering inputs, and customer data, resolve technical trade-offs, help prioritize customer requests, and identify functional dependencies across DLP and Encryption. Customer & Field Engagement: Assist ...

customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited … work closely with customers to transform their digital commerce capabilities, utilising modern e-commerce platforms, automation technologies, APIs, and AI-driven solutions to improve customer experience, operational efficiency, and revenue growth.You will act as a trusted advisor to customers, helping them navigate digital transformation initiatives while collaborating with Professional ...

source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking for people who are curious about or fluid with AI, open to change, and excited to learn … work closely with customers to transform their digital commerce capabilities, utilising modern e-commerce platforms, automation technologies, APIs, and AI-driven solutions to improve customer experience, operational efficiency, and revenue growth. You will act as a trusted advisor to customers, helping them navigate digital transformation initiatives while collaborating with ...

Sales leadership, coaching and motivating a team of Presales TCs to deliver technical expertise, differentiate solutions, and accelerate deal velocity. The manager ensures strong customer engagement, solution validation, and partnership with the broader sales ecosystem to support business growth and technical excellence.About HPHP creates new possibilities for technology … team.Conduct regular training to ensure team expertise in current technologies.Develop and implement presales strategies aligned with business goals.Customer EngagementCollaborate with sales teams to assess customer requirements.Deliver tailored product demonstrations and technical presentations.Build strong relationships with clients to ensure trust and credibility.Solution Design & Proposal DevelopmentArchitect and validate technical solutions based ...

technology. Working closely with clinical users across North Europe, you will support implementation, go-live and optimisation activities while building strong customer relationships and driving customer satisfaction.This field-based role involves regular travel to customer sites and offers the opportunity to act as a trusted clinical … technical advisor, while sharing customer insights to support the ongoing development of Elekta's products and solutions.ResponsibilitiesDeliver training and application support across Elekta’s radiotherapy solutions, both remotely and on-site.Support customers through implementation, go-live and optimisation activities to maximise clinical and operational outcomes.Evaluate training effectiveness and support ...

Location: [Buckinghamshire - Remote/Office Location]Salary: Up to 70-75k + BenefitsType: Full-timeA leading Microsoft partner specialising in Dynamics 365 Customer Engagement (D365 CE) and Power Platform solutions is seeking a talented and experienced Senior D365 CE and Power Platform Consultant to join their dynamic … users to ensure successful adoption of the implemented solutions.Qualifications:Proven experience as a D365 CE and Power Platform Consultant.Strong understanding of Dynamics 365 Customer Engagement and Power Platform (Power Apps, Power Automate, Power BI).Extensive experience in gathering and documenting business requirements, creating user stories, and requirement catalogues.Demonstrated ...

Location: [Buckinghamshire - Remote/Office Location]Salary: Up to 70-75k + BenefitsType: Full-timeA leading Microsoft partner specialising in Dynamics 365 Customer Engagement (D365 CE) and Power Platform solutions is seeking a talented and experienced Senior D365 CE and Power Platform Consultant to join their dynamic … ensure successful adoption of the implemented solutions. Qualifications: Proven experience as a D365 CE and Power Platform Consultant. Strong understanding of Dynamics 365 Customer Engagement and Power Platform (Power Apps, Power Automate, Power BI).Extensive experience in gathering and documenting business requirements, creating user stories, and requirement catalogues. ...

container logistics company working to connect and simplify its customers' supply chains. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over … adjustments during the application and hiring process. A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple ...

achievement of total software revenue target and management business objectives.Engage with targeted customers and prospect accounts to position SAS solutions.Develop strategies to modernize customer engagement for strategic clients.Build and maintain relationships, influencing long-term strategies and engaging with C-level decision-makers.Provide expertise in industry, business, and marketing … part of a team.Knowledge of SaaS complex solution sales ideally with an awareness of data analytics, AI and Generative AI trends.Experience in areas like Customer Engagement, Data & AI Productivity and Decisioning, Risk Management, Revenue Assurance, Supply Chain Analytics or Cloud Optimization preferred.Fluent in German and English.Equivalent combination ...

Drive customer retention and long-term success by managing the renewal lifecycle for a global SaaS leader in procurement and spend management. Professional development and career progression is very clearly defined in this organisation. The Company Cloud based procurement and spend management software, helping organisations transform the way they … that improves efficiency, financial control and visibility of organisational spend. Cloud based platform enabling customers to modernise procurement processes through secure, scalable technology. Collaborative, customer focused culture where innovation, continuous improvement and long-term partnerships are value The Role Take ownership of a portfolio of existing customer contracts ...

lead a small portfolio of complex UK Public Sector organisations. This is a senior role within the Dynatrace Public Sector team, focused on accelerating customer value, platform adoption, enterprise expansion and long-term strategic partnerships across central government and wider public sector organisations. As a Strategic Enterprise Account Executive … navigating complex stakeholder landscapes, influencing major transformation programmes and orchestrating a broad ecosystem of service providers, cloud partners and internal resources to deliver measurable customer outcomes. This role combines strategic account leadership, executive engagement, ecosystem management and customer growth, helping some of the world's largest public ...

priority opportunities where executive presence, technical depth and deal leadership matter.This role will suit a leader who can move comfortably between people leadership, customer engagement and cross-functional execution—and who understands the stakeholder complexity, procurement scrutiny and long sales cycles often associated with strategic and public sector … expectations, strong operating rhythm and active mentoring.Partner with sales leadership on territory strategy, account planning, pipeline inspection and resource prioritisation.Support the team in complex customer engagements, executive presentations, workshops, proofs of value and technical strategy discussions.Act as an escalation point for critical opportunities, competitive situations and customer challenges.Help ...

sales activities for a selected group of Tier 2 service provider customers in the UK. You will act as a trusted technical adviser, translate customer priorities into solution architectures and help customers modernise their networks and operations.The opportunity: Lead the technical sales engagement for a selected … clearly with varied audiences. You will use the breadth of the HPE portfolio, together with partner and ecosystem capabilities, to shape solutions that address customer requirements and deliver measurable business outcomes.The ideal candidate has strong experience with service provider networks, especially IP routing, MPLS and segment routing ...

join their team. You'll sit at the heart of our Patient Services team driving service excellence, transforming raw data into actionable insights, investigating customer feedback, and shaping continuous improvements that directly enhance service delivery. Role Details: Location: Maidenhead (Onsite with 1 day work from home) Pay Rate: £14.31 … formulate solutions. Operational & System Support: Create User Acceptance Test (UAT) scripts and conduct UAT testing in CRM and related platforms. Oversee bulk patient/customer mailings. Documentation & Continuous Improvement: Assist in creating, updating, and auditing Business Operating Procedures and policy documentation. Propose and implement service innovations. Stakeholder & Customer ...

join their team. You'll sit at the heart of our Patient Services team driving service excellence, transforming raw data into actionable insights, investigating customer feedback, and shaping continuous improvements that directly enhance service delivery. Role Details: Location: Maidenhead (Onsite with 1 day work from home) Pay Rate: 14.31 … formulate solutions. Operational & System Support: Create User Acceptance Test (UAT) scripts and conduct UAT testing in CRM and related platforms. Oversee bulk patient/customer mailings. Documentation & Continuous Improvement: Assist in creating, updating, and auditing Business Operating Procedures and policy documentation. Propose and implement service innovations. Stakeholder & Customer ...

overall TAM proposition of which TAM Product & Innovation is the other. Operate at the airport operational and CxO level to accelerate adoption and customer value realisation of AI-enabled TAM use cases through process and/or operating model transformation, stakeholder alignment, change management and governance. Working closely with … model and performance framework with TAM Product & Innovation to deliver the overall TAM strategy. Own TAM services business performance, including revenue, profitability, pipeline and customer value realisation. Build and lead a centrally managed, globally distributed TAM services team. Business Development & Customer Engagement Lead go-to-market, pipeline ...

Chief Digital Information Office (CDIO). You’ll be assigned to one of our work areas which includes: Business Tax Personal Tax Customer Engagement Finance & Corporate Services Response, Exceptions & Analytics Security and Resilience Portfolio Valuation Office Key Responsibilities Business Analysis Delivery:Lead the planning and execution of business … lifecycle.Leadership & Mentoring:Provide guidance and support to Business Analysts within your area.Act as a mentor and escalation point, promoting best practice and professional growth.Stakeholder Engagement & Collaboration:Build strong relationships with stakeholders across business and technical domains.Facilitate workshops, interviews, and other engagement activities to gather and validate requirements.Communicate findings ...

delivery teams to present the optimal IT infrastructure design, implementation, and management of Genedata’s cloud-based applications and how they interface to complex customer IT environments. This is a hands-on, customer-facing role focused on AWS infrastructure architecture, deployment process design, systems integration, configuration automation, security … operational readiness for enterprise customers in both research- and regulated environments.You will combine deep technical expertise with strong customer engagement skills, helping clients configure and deploy the Genedata Biopharma Platform successfully while influencing technical standards, and best practices across cloud delivery.This is an opportunity to join a growing ...

mend it. Join a team at the heart of Centrica's data transformation journey, building the data products and platforms that power insight, customer experiences and business decision-making across the organisation. As a Data Engineer, you will design and develop scalable data solutions that underpin strategic assets such … Centrica's Single Customer View and Property View, enabling trusted, governed and accessible data for analytics, operational processes, customer engagement, AI and digital use cases across the business. Key Accountabilities Design, develop and maintain data pipelines and transformation processes within Centrica's data platform to ensure data ...

Salary:Up to £110k (wiggle room for the right candidate) We are seeking an experienced Technical Pre-Sales Consultant to bridge the gap between customer requirements, cyber security challenges, and technical solution delivery. This role combines cyber security consultancy, solution architecture, technical leadership, and business development, supporting customers throughout … early stages of complex technology programmes. Working closely with senior customer stakeholders, architects, engineering teams, and business leaders, you will act as a trusted technical advisor, helping organisations define requirements, shape secure architectures, and develop solutions that address operational and business objectives. The position requires a strong blend ...

Salary £40K - £60K per annum (plus discretionary bonus) - hybrid working - Oxford HQ (Dog friendly office) Are you a technically curious, customer-facing problem solver who enjoys working across APIs, integrations and complex SaaS solutions whilst helping customers solve real business challenges? CN Sales Recruitment are working exclusively with … highly respected and growing regulatory technology software business with approximately 90 staff and an established global customer base operating across financial services, government and regulated enterprise markets. Our client is looking to appoint a Sales Engineer to support continued growth, increasing customer demand and a growing pipeline ...

Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution. We’re looking for a strategic and commercially minded Senior Product Manager to lead the development of new products and enhancements … with business objectives Make informed design decisions Ensure development teams deliver the work committed to at the end of each sprint Resolve conflicts in customer priorities and manage escalations effectively Strategy & Commercial Focus: Ensure product changes are aligned with overall business strategy Make decisions that take commercial considerations into ...

SaaS business at an exciting stage of growth, where your contribution will be visible, valued and capable of shaping the future of both the customer base and your own career. What makes this role different? The company's culture is built around genuinely looking after customers. They are seeking … value and future opportunities. Identifying opportunities for customers to benefit from additional services, functionality or platform enhancements. Protecting and growing recurring revenue through excellent customer engagement and retention activities. Working collaboratively with Product, Engineering and Commercial teams, ensuring customer feedback influences future development. Supporting renewals, business reviews ...