1 to 25 of 83 Customer Engagement Jobs in the North West

join their marketing team on an 8-month fixed-term contract. This is an exciting opportunity to play a key role in enhancing customer engagement, optimising marketing automation, and driving impactful lifecycle marketing campaigns across a diverse customer base.With a strong focus on innovation and customer … data, and campaign execution. Your new role As CRM Marketing Specialist, you will take ownership of CRM and lifecycle marketing initiatives, helping to maximise customer engagement and improve marketing performance through Salesforce Marketing Cloud.This is a highly visible role where you will influence stakeholders, manage multiple projects ...

build software that helps organisations work smarter, save time, stay compliant, and achieve more. Our customers rely on our products every day, and our Customer Success and Renewals teams play a key role in helping them get value, stay engaged, and continue their partnership with us. … looking for a Performance Lead - Customer Success & Renewals to help our teams continue moving from a more reactive, ticket-based way of working to a more proactive, outcome-led and commercially confident approach. This is a hands-on coaching and enablement role. You won’t be line managing ...

people share our company values, which translates into our clients’ experience. About the job We are seeking a highly motivated individual to join our Customer Success team as a Senior Customer Success Manager. In this role you will provide strategic support and input to the Customer Success … Team, helping and guiding them through difficult commercial and strategic scenarios. You will work closely with the Head of Customer Success to understand the overall strategy of each account. This will involve a continuous development of the way we encourage our customers to ‘use more’ and continue ...

Salesforce I Marketing Cloud , SFMC , Marketing Automation , Customer 360 Location: - London/Manchester office with Hybrid working Slalom is a global, human-centric business and technology consulting firm. We specialise in partnering with organisations that aspire to excellence, helping them tackle complex challenges and achieve transformative results through strategy … deep platform expertise with consulting leadership, client delivery and commercial growth. You’ll play a key role in helping our clients transform their marketing, customer engagement and personalisation capabilities using Salesforce Marketing Cloud and the wider Salesforce Customer 360 platform. You’ll work closely with client stakeholders ...

with further information about the organisation available during the recruitment process. The role will suit someone who enjoys combining marketing technology, automation, data and customer journeys to improve engagement and generate stronger commercial results. The role You'll take ownership of marketing automation activity across prospect and customer … well planned, effectively executed and continually optimised. You'll work closely with marketing, sales, digital and other internal stakeholders to improve lead management, customer engagement and overall marketing performance. Key responsibilities Manage and optimise automated marketing campaigns and customer journeys. Develop nurture programmes across key prospect ...

plus 15% clearance bonus Must be willing to be full-time on-site in Manchester Skills required in machine learning, GenAI, NLP, Customer Engagement/Consultancy Who are we? We are recruiting Junior, Senior and Lead Data Scientists with AI specialism and enhanced DV Clearance for a prestigious … you. KEY SKILLS: Data Science/Data Scientist/AI Engineer/AI/Machine Learning/ML/NLP/GenAI/Stakeholder Engagement/Customer Engagement/AWS/Azure/Cloud/Docker/Kubernetes/CI/CD/Deep Learning ...

Marketing team on a 12-month fixed-term contract. This is a strategically focused role responsible for defining and delivering our CRM, audience engagement and marketing analytics strategy. You'll create a clear roadmap for how CRM, data and marketing automation can be used to better understand, segment, engage … nurture adviser audiences, supporting our wider acquisition, engagement and growth objectives. Working closely with Marketing, Sales, Product, Change and Data teams, you'll develop adviser journey strategies, lead segmentation and personalisation initiatives, and identify opportunities to improve performance through data led marketing. You'll play a key role ...

Marketing team on a 12-month fixed-term contract. This is a strategically focused role responsible for defining and delivering our CRM, audience engagement and marketing analytics strategy. You'll create a clear roadmap for how CRM, data and marketing automation can be used to better understand, segment, engage … nurture adviser audiences, supporting our wider acquisition, engagement and growth objectives. Working closely with Marketing, Sales, Product, Change and Data teams, you'll develop adviser journey strategies, lead segmentation and personalisation initiatives, and identify opportunities to improve performance through data led marketing. You'll play a key role ...

daily newsletters and insights. Purpose of the role: The Data Automation Manager will have end-to-end ownership of the Salesforce tools that support customer engagement and commercial activity across the business, including Marketing Cloud, Data Cloud and Personalisation. Together, these form the Salesforce ecosystem used to manage … customer data, automation and multi-channel journeys. The role also leads a small specialist team of Data Automation Leads, setting clear direction, building technical capability and making sure the team has the right processes, controls and shared knowledge in place. As part of the team responsible for the Single ...

site Salary: From £50,000 to £65,000 The Data Automation Manager will have end-to-end ownership of the Salesforce tools that support customer engagement and commercial activity across the business, including Marketing Cloud, Data Cloud and Personalization. Together, these form the Salesforce ecosystem used to manage … customer data, automation and multi-channel journeys. The role also leads a small specialist team of Data Automation Leads, setting clear direction, building technical capability and making sure the team has the right processes, controls and shared knowledge in place. As part of the team responsible for the Single ...

could be in a Technical Pre-Sales role in industries such as SaaS, CRM, Technical Solutions and be ready to transition into providing full customer solutions within the IT industry. Why Join Us Uncapped earning potential with a clear path to £7590K+ once fully ramped 55p/mile mileage … standard qualifications A genuine say in the growth and direction of the business as we continue to scale Role Overview We are elevating our customer engagement model to ensure clients receive maximum value and a complete technical solution that meets both their current and future business needs. Working ...

Manager/BDM , or you might currently work in a technical sales role outside of IT and be ready to transition into providing full customer solutions within the IT industry. If you bring exceptional drive and strong technical capability, we are prepared to increase the salary band … standard qualifications A genuine say in the growth and direction of the business as we continue to scale Role Overview We are elevating our customer engagement model to ensure clients receive maximum value and a complete technical solution that meets both their current and future business needs. Working ...

decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. Skills and Competencies 2+ years of professional experience in customer success, account management, pre-sales or customer support roles Ability to work both independently and within a team environment, with high attention … first-level degree (e.g., Bachelor’s degree) required, preferably with coursework in business, economics, finance, marketing or related fields. Responsibilities Be accountable for your customer’s overarching success throughout the customer lifecycle, including customer adoption, account health, and retention at scale Act as the trusted advisor, sharing ...

travel. Together, we can reach new heights. Together, we are CAVU. About the role Were looking for a Product Owner to join our Digital Customer Platform team, helping shape and optimise some of the most visible and business-critical digital experiences across MAG airports. This role will focus … digital customer journey across key touchpoints including the Manchester, Stansted and East Midlands Airport websites, alongside associated passenger information and self-service experiences. Youll play a key role in driving optimisation initiatives, improving customer engagement, and ensuring our digital platforms continue to evolve in line with customer ...

customers within agreed target markets. Generating new sales opportunities through telephone, email, networking, campaigns, referrals and other appropriate channels. Qualifying opportunities to understand the customer's requirements, commercial potential, decision process, timescale and next steps. Building relationships with decision-makers and other relevant customer stakeholders. Attending customer meetings and, where appropriate, site visits. Understanding customer requirements and translating them into appropriate commercial solutions. Preparing and presenting accurate quotations and customer proposals. Taking responsibility for progressing quotations and opportunities rather than allowing them to stall. Negotiating commercial opportunities within agreed levels of authority. Coordinating technical ...

lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 2+ years of professional experience in customer success, account management, pre-sales or customer support roles Ability to work both independently and within a team environment, with high attention … Bachelors degree) required, preferably with coursework in business, economics, finance, marketing or related fields. Responsibilities Be accountable for your customers overarching success throughout the customer lifecycle, including customer adoption, account health, and retention at scale Act as the trusted advisor, sharing industry best practices and resources, such ...

where you can create, innovate, and help transform airport travel. About the role We're looking for a Product Owner to join our Digital Customer Platform team, helping shape and optimise some of the most visible and business-critical digital experiences across MAG airports. This role will focus … digital customer journey across key touchpoints including the Manchester, Stansted and East Midlands Airport websites, alongside associated passenger information and self-service experiences. You'll play a key role in driving optimisation initiatives, improving customer engagement, and ensuring our digital platforms continue to evolve in line with ...

About the role In this varied and rewarding role, you'll provide expert advice and practical support to customers throughout their journey, from initial engagement through to ongoing implementation and success. Using your analytical skills and sector knowledge, you'll help customers identify opportunities, overcome challenges and achieve meaningful … outcomes. You’ll build strong relationships with higher and further education providers, acting as a trusted partner and key point of contact. From leading engagement reviews and supporting service enhancements to delivering training, consultancy and online support, you’ll play a vital role in ensuring customers realise maximum value ...

Manchester/Hybrid - 2 days per week in the office We’re looking for a Marketing Engagement Analyst to join a growing Business Intelligence function, using customer, CRM and campaign data to help improve marketing performance and customer engagement. This is a hands-on analytics role where … work across CRM, customer and marketing data to understand what’s driving performance across areas such as conversion, retention, reactivation, cross-sell and campaign effectiveness. You’ll work closely with Marketing and BI teams, turning data into clear insights and recommendations that can support better commercial decisions. What ...

Automation Manager Salary: Competitive + Excellent Benefits Location: Manchester - Hybrid About the Role We're looking for an experienced Automation Manager to join the Engagement team, owning the strategy and implementation of marketing automation and gamification across a multi-brand portfolio. Reporting to the Head of Platform … work across Marketing, Product, Data, Customer Experience and Retention to optimise customer journeys, increase engagement and improve retention and loyalty. This is a highly collaborative role combining strategy, technology, customer journey optimisation and data-led experimentation , with the opportunity to shape how automation and gamification ...

certifications specific to the public sector. Develop and manage the sales pipeline by engaging with prospects, partners, and key customers. Work closely with the customer base to ensure they are successful using our web services, making sure they have the technical resources required. Understand the technical requirements of your … external stakeholders, prepare and deliver business reviews to the senior management team regarding quarterly and yearly strategies to align with revenue growth expectations. Accelerate customer adoption and customer satisfaction About The Team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred ...

where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Job summary At CDW, we deliver customer outcomes through deep technical expertise, trusted relationships, and a strong services-led approach. The Senior Network Architect operates as a senior presale overlay within … Secure Networks practice, responsible for shaping, designing, and leading complex network and security solutions aligned to customer business outcomes. This role translates business requirements into high-level architectures, drives solution strategy across multi-vendor environments, and leads engagements from early discovery through to proposal and handover to delivery. ...

technical capability with straightforward, responsive service. As we continue to grow, we are looking for a Technical Pre‐Sales Consultant who can understand a customer’s challenges, shape the right solution and explain it clearly to both technical and non‐technical audiences. Job Summary The Technical Pre‐Sales Consultant … managed network solutions. You will help us win the right business by ensuring each proposed solution is technically robust, deliverable and aligned with the customer’s needs. This role would suit someone who enjoys combining networking expertise with customer engagement and commercial thinking. You will be comfortable ...

powered by AI, a clear vision and real ownership. Big tech impact, without the big tech ick. The role We're looking for a customer-focused, technically adept Senior Solution Specialist to join our UKI & EMEA sales team. You'll play a key role in driving uptake, adoption … success across our IoT, Asset Management and Lone Worker products. Sitting at the intersection of sales, product and customer success, this role suits someone who thrives on translating technical capability into real business outcomes. You'll partner closely with account executives, solution engineers and product managers to support ...

technical capability with straightforward, responsive service. As we continue to grow, we are looking for a Technical Pre-Sales Consultant who can understand a customer’s challenges, shape the right solution and explain it clearly to both technical and non-technical audiences. Job Summary The Technical Pre-Sales Consultant … managed network solutions. You will help us win the right business by ensuring each proposed solution is technically robust, deliverable and aligned with the customer’s needs. This role would suit someone who enjoys combining networking expertise with customer engagement and commercial thinking. You will be comfortable ...