1 to 25 of 50 Customer Engagement Jobs in the North West

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We … CE (D365) projects. This role requires a breadth of knowledge across the platforms, covering multiple solutions such as Model-driven and Canvas applications, Power Pages, D365 CE applications (Sales, Customer Service, Customer Insights) . The role involves leading the planning, design, estimation, development, and implementation of solutions, ensuring they are scalable, robust, and maintainable, while working with development … progress tracking Non-Functional Requirements: Ability to define and demonstrate experience with non-functional requirements. Testing: Experience working with testing strategies and tools for Power Platform and D365 solutions. Customer Engagement: Excellent communication skills with the ability to liaise directly with customers to gather and refine requirements. SC Clearance Eligibility: Eligible for SC clearance (5 years address history More ❯

other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Job Title: Senior Customer Engagement Functional Consultant Location: Hybrid working, Mainland UK based with travel to client sites as and when required. Reports to: CE Services Director Job Purpose: The Dynamics CE … Senior Functional Consultant is a core team member of our customer delivery of D365 CE solutions. You will be heavily involved in the technical solution design, developing, and leading the implementation of Dynamics CE solutions for our clients. You will be required to work in all areas of the project lifecycle from RFP and Tender through to Implementation and … To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customer requirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE solution meets client More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

technologies, and contributing to continuous improvement initiatives to support growth and innovation. This position plays an important role in ensuring applications perform effectively, helping The Very Group deliver excellent customer service and achieve its strategic objectives. About the Team We're creating a brand-new AdTech (Advertising Technologies) squad encompassing the digital tools, software and platforms TVG use to … 3rd parties that provide the TVG Marketing team with quality, rich data to feed campaign execution and measurement First Party Data Activation - leveraging our data asset to improve the customer experience and drive customer engagement Oversight of digital data management and tagging across diverse platforms Orchestration of services Integration and orchestration of services across AWS , Google Cloud … within GMP platforms such as GA4 and Floodlight to extract insights and support marketing efforts. Utilise programming languages (e.g., Python, R) and database management tools (e.g., SQL) Awareness of customer data SaaS applications such as Celebrus & Zeta Inclusive culture and environment, check out our Glassdoor reviews £250 flexible benefits allowance to suit your needs 27 days holiday + bank More ❯

Customer Insights Analyst 2 Year Fixed Term Contract Location: Home/Blackpool (on site 2 days a week) Salary: £34,000 - £38,000 (+ excellent benefits including 28% pension contributions) Skills: Data Insights, Data Visualisation (Tableau, Power BI), SQL, Google or Adobe Analytics Are you passionate about using data to improve customer journeys? Do you enjoy translating complex … behavioural insights into clear, actionable strategies? If so, this could be a fantastic next step in your career. We're looking for a Customer Insights Analyst to join a data-led team focused on enhancing customer experience across digital and contact centre channels. You'll work at the intersection of data, technology, and customer experience-uncovering trends … identifying opportunities for service improvement, and shaping how customers engage with products and services. What you'll be doing: Analyse customer journey data from websites, mobile apps, and call centre platforms to identify key pain points, behaviour patterns, and service trends. Combine and interrogate data from multiple sources to provide a holistic view of customer engagement and More ❯

other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Job Title: Senior Customer Engagement Functional Consultant Location: Hybrid working, Mainland UK based with travel to client sites as and when required. Reports to: CE Services Director Job Purpose: The Dynamics CE … Senior Functional Consultant is a core team member of our customer delivery of D365 CE solutions. You will be heavily involved in the technical solution design, developing, and leading the implementation of Dynamics CE solutions for our clients. You will be required to work in all areas of the project lifecycle from RFP and Tender through to Implementation and … To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customer requirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE solution meets client More ❯

Workday applications to drive business success and competitive advantage. Digital Transformation Support: Guide clients through ERP transformations, including migration to SAP S/4HANA and Intelligent Enterprise solutions. Stakeholder Engagement: Build strong relationships with internal teams, senior leadership, and strategic alliance partners. Mentorship & Development: Support and mentor junior digital architects, fostering growth through formal management and informal coaching. As … in at least two of the following areas, including their integration, is essential: Supply Chain Management Resource & Material Planning Product Lifecycle Management Inventory & Warehouse Management Manufacturing Execution Service Operations Customer Engagement, Experience & Relationship Management Field Service Finance Human Capital Management Sustainability & Compliance Awareness Understanding of how enterprises optimize sustainability through their operating models. Awareness of regulatory requirements for More ❯

Workday applications to drive business success and competitive advantage. Digital Transformation Support: Guide clients through ERP transformations, including migration to SAP S/4HANA and Intelligent Enterprise solutions. Stakeholder Engagement: Build strong relationships with internal teams, senior leadership, and strategic alliance partners. Mentorship & Development: Support and mentor junior digital architects, fostering growth through formal management and informal coaching. As … in at least two of the following areas, including their integration, is essential: Supply Chain Management Resource & Material Planning Product Lifecycle Management Inventory & Warehouse Management Manufacturing Execution Service Operations Customer Engagement, Experience & Relationship Management Field Service Finance Human Capital Management Sustainability & Compliance Awareness Understanding of how enterprises optimize sustainability through their operating models. Awareness of regulatory requirements for More ❯

and completing configuration for our existing customers when requested. The role includes managing customers for up to six months onboarding them into Fourth, payroll and pension processing, delivering excellent customer service and daily problem solving. You will be a highly confident and motivated individual with prior experience in Fourth Solutions. This individual will work with our Sales, Project Management … Professional Services, Solution Consultants and Customer Success teams in every stage of the customer life cycle to provide new and existing customers with a quality implementation. You will work closely with Fourth's prospects and customers understanding their business, payroll and pension implementation to meet their requirements to enable the delivery of their payroll and pension that works … well for each customer creating value and maximising growth opportunities. You will develop a deep understanding of the implementation service and the ability to transform our customers' requirements as well as consulting on best practice within payroll and pension.You will build great relationships and act as an ambassador for the company and our products. The role Payroll & Pension Implementation More ❯

of Anti-Submarine Warfare (ASW) solutions. General Sonar Studies are central to the research, development and procurement of concepts, capabilities and solutions to anticipate and address the most challenging customer requirements. Collaboration inside and outside the company is central to the approach employed. The role requires a flexible and proactive approach founded on academic excellence, problem solving, self-discipline … and contribute to innovation activities in the Underwater Systems business area. Working with a team of highly capable experts and specialists, the candidate will support the delivery of better customer decisions across the mission cycle through revolutionary data exploitation and processing techniques. The role will technically support the development of compelling, collaborative solutions and associated bid documents for Customer … a settling in period with appropriate mentoring, training and support, the role will be required to: Technically support the development of compelling, collaborative solutions and associated bid documents for Customer Funded R&D Programmes. Technically support the delivery of tasks, work packages and projects with a focus on delivery to time, budget and quality. As part of wider company More ❯

out campaigns, and make a real impact from day one. Responsibilities: Take ownership of CRM strategy Design and run data-led, personalised campaigns across multiple CRM channels to improve customer engagement and loyalty Work closely with teams across the business to ensure CRM activity supports wider goals and enhances the full customer journey Use customer insights … it is effectively set up, maintained, and continuously optimised What you will need: Strong CRM marketing experience, ideally with exposure to platform implementation and campaign optimisation Skilled in analysing customer data, market trends, and competitor activity to inform strategy Confident managing change, improving processes, and working across teams to drive results Proficient in using analytics tools and A/ More ❯

objectives for the role are to grow revenue and profitability within the business unit by effectively promoting semiconductor products and services across international markets, identifying new opportunities, and enhancing customer engagement through innovative marketing strategies. Key Responsibilities Lead product marketing initiatives to achieve monthly NBO (New Business Opportunity) targets. Manage and maintain competitive pricing strategies to maximise profitability. … and manage promotional material and website content to enhance product visibility and lead generation. Track and analyse product performance data to support decision-making and demand planning. Deliver excellent customer service while building strong internal and external business relationships. Essential Requirements Degree in Marketing, Electronics, or related field. Proven experience in Product Marketing within a semiconductor environment. Strong data More ❯

playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯

playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯

existing and prospective Saga customers): Develop, delivery, and manage email marketing campaigns using Adobe Campaign, ensuring campaigns are automated, optimised, and data-driven. Build trigger-based email journeys and customer lifecycle workflows, integrating data points for timely and effective communications including nurture and nudge communications, journey abandonment journeys, and more. Work closely with the Marketing Acquisition Lead to design … open rates, click-through rates, and conversion rates that will inform future recommendations on contact strategy. Utilise Adobe Target (if applicable) to conduct A/B tests and optimise customer engagement. Ensure marketing automation processes align with data governance, compliance, and regulatory standards. Collaborate with internal teams, including data analysts, and the wider CRM community, to ensure campaigns align … of data and how to harness it to optimise marketing KPIs. Able to create the new, rather than adapt the existing, particularly when it comes to designing and creating customer journeys. Profecient in HTML, and/or knowledge of tools like Dreamweaver. Able to balance multiple projects and deadlines simultaneously highly organised with great time management. A good knowledge More ❯

Customer Success Manager – FinTech (Implementation & Delivery Focus) Manchester | Hybrid (3-4 days onsite per week) Full-Time | £35k–£40k per annum Sector: FinTech (B2B SaaS) We’re hiring on behalf of a high-growth fintech start-up that’s transforming how lenders, brokers, and intermediaries manage loans. We’re looking for a Customer Success Manager (CSM) who thrives … implementation from start to finish, ensuring a smooth, on-time rollout and outstanding client satisfaction. Project Management: Coordinate resources, manage delivery timelines, and proactively solve issues before they escalate. Customer Engagement: Act as the go-to person for your clients. Build strong relationships, understand their business needs, and be their trusted advisor. Stakeholder Management: Align internal teams and … opportunities that genuinely benefit the customer. Process Optimisation: Suggest and implement improvements to onboarding and success workflows. What We’re Looking For: 3–5 years of experience in a customer-facing role , ideally in B2B SaaS with a strong focus on project delivery and implementation . A self-starter who can independently manage complex projects and build rapport with More ❯

is shaping the future of pension technology. As a Software Developer, you will be given full reigns to Define, build, and deploy new products and features for their expanding customer base. You will also, drive technological advancements with DevOps tools such as Chef, Vagrant, Kubernetes, Terraform, Packer, and Docker. About You: Experienced Java developer with a passion for Agile … eager to mentor and develop others. Proactive and inquisitive, ready to challenge the norm and improve our processes. Comfortable working with specialists across UX design, product development, testing, and customer engagement. What do you get in return? Dynamic Environment: Work on meaningful projects in a collaborative and supportive workspace that promotes flexible working. Career Growth: They offer stability, support … learning subscriptions, monthly down-tools day, and communities of practice. Inclusive Atmosphere: they value diversity and inclusivity, and actively promote a workplace where everyone feels welcome and valued. Social Engagement: Join in their regular social events, including bake-offs, office parties, sporting events, and more! Ready to build something amazing with them? Apply now and become a part of More ❯

across teams, and iterating quickly to meet real-world product demands. It's hands-on, fast-moving, and full of opportunities to produce great designs. ConnexAI builds next generation customer engagement tools powered by Conversational AI, LLMs, and data-rich automation. With major global investment and teams on five continents, we're scaling rapidly, and design plays a More ❯

across teams, and iterating quickly to meet real-world product demands. It's hands-on, fast-moving, and full of opportunities to produce great designs. ConnexAI builds next generation customer engagement tools powered by Conversational AI, LLMs, and data-rich automation. With major global investment and teams on five continents, we're scaling rapidly, and design plays a More ❯

of a company's online sales operations, ensuring a seamless and user-friendly online shopping experience. You will develop and implement strategies to drive traffic, increase sales, and enhance customer satisfaction. This role involves implementation of the daily activities of the online store, analysing website performance, and collaborating with various teams like marketing and development. Key Responsibilities: Developing and … for online activities, analysing sales performance, and providing regular reports to stakeholders. Staying Up-to-Date: Keeping abreast of the latest trends in e-commerce technology, marketing strategies, and customer behaviour. Ensuring Compliance: Making sure the website and online operations adhere to relevant data protection laws and regulations. Customer Relationship Management: Understanding customer needs and preferences to … developing effective solutions. Project management skills : Ability to manage timelines, budgets, and resources effectively. Knowledge of marketing and sales strategies : Understanding how to drive traffic, increase conversions, and improve customer engagement. More ❯

Networks, you'll be part of the Architecture Services Team. In this role you'll be the first port of call for creating Palo Alto Networks solutions that solve customer problems. You'll be developing the skills and abilities of a Subject Matter Expert (SME) in the full Palo Alto Networks portfolio, including Strata, Prisma SASE, Cortex & Prisma Cloud. … You will take responsibility as the technical lead on customer projects and will be producing high quality design documentation when required within a given project or customer engagement. Working with your Team Leader and Mentor you will work down a path to become a Subject Matter Expert in Palo Alto Networks Solutions and other related technical disciplines such … closely with Softcat's Networking and Security Specialist teams, ensuring existing customers are getting the most out of their investments into Palo Alto Networks solutions, and also growing the customer base. As Vendor Architect/SE – Palo Alto Networks, you'll be responsible for: Helping to understand, scope and document customers' business and technical requirements. Producing BoMs and other More ❯