1 to 25 of 47 Customer Engagement Jobs in the North West

Dynamics 365 Architect - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). Clear Progression Path (promotions and salary/performance reviews within the first 12 months). Fully Remote Working (UK wide). £100,000-£110,000 Base Salary + Company Benefits. Paid … handover. This role will grow and transition into a Lead & Managerial position! As the trusted technical authority, you'll work across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure services, helping organisations to unlock the full value of their investment in Microsoft technologies. ...

Dynamics 365 Architect - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). Clear Progression Path (promotions and salary/performance reviews within the first 12 months). Fully Remote Working (UK wide). £100,000-£110,000 Base Salary + Company Benefits. Paid … handover. This role will grow and transition into a Lead & Managerial position! As the trusted technical authority, you'll work across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure services, helping organisations to unlock the full value of their investment in Microsoft technologies. ...

individuals, organizations, and society to progress. There's still so much to build — and even more to discover. Go there with us... As a Customer Success Associate at Go1, you're pivotal in driving lasting customer value through engagement, adoption, and advocacy. Your focus spans customer … customers derive maximum value from our platform. We're seeking individuals with a knack for creative problem-solving, resilience, and a passion for customer success. Fluency in French is essential for this role. How You'll Make a Difference Supporting a rapidly growing customer base while balancing ...

individuals, organizations, and society to progress. There's still so much to build — and even more to discover. Go there with us... As a Customer Success Associate at Go1, you're pivotal in driving lasting customer value through engagement, adoption, and advocacy. Your focus spans customer … customers derive maximum value from our platform. We're seeking individuals with a knack for creative problem-solving, resilience, and a passion for customer success. Fluency in French is essential for this role. How You'll Make a Difference Supporting a rapidly growing customer base while balancing ...

individuals, organizations, and society to progress. There's still so much to build — and even more to discover. Go there with us... As a Customer Success Associate at Go1, you're pivotal in driving lasting customer value through engagement, adoption, and advocacy. Your focus spans customer … customers derive maximum value from our platform. We're seeking individuals with a knack for creative problem-solving, resilience, and a passion for customer success. Fluency in French is essential for this role. How You'll Make a Difference Supporting a rapidly growing customer base while balancing ...

advocacy programs. You will work collaboratively and build trusted relationships with technical and non-technical stakeholders, leading with curiosity and inspiring others to transform customer lifecycle marketing. The role requires some travel, at most 25% at peak times, and is based in London supporting our EMEA region. Activities Include … reinforcement learning Mar-tech savvy: You understand the marketing technology ecosystem and can develop a perspective on the most effective ways to structure a customer's solution Analytically-driven: You are able to draw insights from data and perform analysis that is helpful and clear to customers Structured ...

supporting a leading Microsoft Partner with the recruitment of a Principal D365 Customer Engagement Consultant to join their growing team. This is a fully remote UK role offering the chance to lead high-impact projects, shape solution strategy, and play a key role in driving best practice across … Looking For Proven experience delivering complex D365 CE/CRM implementations within a consultancy or partner environment Strong functional knowledge across Sales, Customer Service, Field Service, and Power Platform Ability to lead workshops, influence stakeholders, and own solution design decisions Excellent communication, leadership, and client-facing skills Experience working ...

supporting a leading Microsoft Partner with the recruitment of a Principal D365 Customer Engagement Consultant to join their growing team. This is a fully remote UK role offering the chance to lead high-impact projects, shape solution strategy, and play a key role in driving best practice across … Looking For Proven experience delivering complex D365 CE/CRM implementations within a consultancy or partner environment Strong functional knowledge across Sales, Customer Service, Field Service, and Power Platform Ability to lead workshops, influence stakeholders, and own solution design decisions Excellent communication, leadership, and client-facing skills Experience working ...

will work closely with the Practice Director and other practice leaders to ensure our technical vision, engineering standards and offerings continue to meet customer expectations and align with Microsoft's roadmap. You will also lead how the practice adopts AI-first design principles across Dynamics, Power Platform and Copilot … Business Solutions Head of Technology are: Technology Strategy & Direction Set the technical direction for the Business Applications Practice, ensuring our approach reflects customer needs and stays aligned with Microsoft's roadmap Define and maintain architectural standards, reference models, integration patterns and security guidelines across Dynamics 365, Power Platform ...

will work closely with the Practice Director and other practice leaders to ensure our technical vision, engineering standards and offerings continue to meet customer expectations and align with Microsoft's roadmap. You will also lead how the practice adopts AI-first design principles across Dynamics, Power Platform and Copilot … Business Solutions Head of Technology are: Technology Strategy & Direction Set the technical direction for the Business Applications Practice, ensuring our approach reflects customer needs and stays aligned with Microsoft's roadmap Define and maintain architectural standards, reference models, integration patterns and security guidelines across Dynamics 365, Power Platform ...

methods used in design. You will drive awareness and use of the tools and services to help areas of the business understand, and influence customer engagement. This might be inside or outside of UX (including product and engineering). What You'll Be Doing Deliver and present well-defined … clearly communicated, and thoroughly validated designs to stakeholders at all levels, driving customer trust, engagement, and positive business outcomes Leverage customer insights, data, and creativity to address and solve real user problems Contribute to strategic UX direction while guiding intuitive UI and interaction design Advocate for customer ...

About the Role As an Account Director, your role will be pivotal in growing revenue within our Mid-Market customer base. This will be achieved through your deep industry knowledge and ability to build strong and influential relationships with key C-Suite stakeholders within those organisations. You will … Payroll and WFM provider.Having a growth mindset, you will actively seek new opportunities, enabling you to exceed targets whilst creating a customer centric culture, fostering positive relationships with your account base. Internal stakeholder management is also key. Working with our experts across the business you'll build a plan ...

whilst working under the direction of Head of Support. Role & Responsibilities Technical Support & Problem Resolution Deliver First & Second line Cloud Technical Support for our customer solutions. Troubleshoot issues within custom contact centre implementations Analyse system logs, error messages, and performance metrics to identify issues Implement fixes for a wide … frequently encountered queries/questions. Update troubleshooting guides based on resolved cases, examples and scenarios. Review and provide feedback on support process and procedures. Customer Engagement Manage customer support requests within defined SLAs Communicate technical information clearly to customers with varying technical backgrounds Provide regular and detailed ...

Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology … Agents, and integrations with other systems. Collaborate with Agile delivery teams and contribute to CI/CD pipelines. Provide technical advice and support for customer success. This role offers the chance to expand your expertise in Power Platform and D365 solutions. You'll work on diverse projects, from implementing ...

Change) activities, manage incident processes, fulfil service requests, and assist with problem management. The role requires a commitment to improving service quality and ensuring customer satisfaction in a busy environment with high demand and competing priorities Please note this is a full time onsite role in Fleetwood Lancashire … incidents and problems. · Contribute to root cause analysis and the development of permanent solutions. · Maintain documentation of known issues and solutions for future reference. Customer Service: · Provide excellent customer service to all end-users, maintaining a positive and helpful attitude. · Communicate technical information to end-users ...

responsibility for the strategy, implementation, and management of my clients company's marketing technology stack, with a focus on CRM and projects to drive customer engagement and business goals. This includes overseeing CRM systems like Salesforce, managing marketing automation, ensuring data integration, leading project teams, and working with … marketing, and IT. Key responsibilities Strategy and Leadership: Define and execute the overall CRM and marketing technology strategy, aligning it with business objectives like customer personalization and lifecycle marketing. Lead and manage project teams, ensuring accountability and collaboration across departments. Technology and Project Management: Oversee the health, integration ...

requirements for AI-driven clinical decision support and automation. Collaborate closely with cross-functional product management, engineering, data science, and UX teams to translate customer needs into clear, actionable product requirements. Serve as a key liaison for international go-to-market activities, supporting sales teams, partner enablement, and customer pre-sales conversations across multiple regions. Act as a customer advocate by monitoring solution performance, gathering feedback, and driving continuous improvement in AI accuracy, safety, and clinical usability. Leverage strong technical background to work effectively with developers and architects on AI model behavior, system performance, interoperability, and deployment ...

requirements for AI-driven clinical decision support and automation. Collaborate closely with cross-functional product management, engineering, data science, and UX teams to translate customer needs into clear, actionable product requirements. Serve as a key liaison for international go-to-market activities, supporting sales teams, partner enablement, and customer pre-sales conversations across multiple regions. Act as a customer advocate by monitoring solution performance, gathering feedback, and driving continuous improvement in AI accuracy, safety, and clinical usability. Leverage strong technical background to work effectively with developers and architects on AI model behavior, system performance, interoperability, and deployment ...

data management to power app development, we are dedicated to pioneering technology with Microsoft innovation. Guided by our 3 values of building relationships, customer succ ess and passion and dedica tion, we are on a mission to make BCN the most trusted tech partner in the UK t oday. … availability, and lead times for hardware, software, and services. Coordinate with the procurement team to ensure timely ordering and delivery of products and services. Customer Engagement Act as a point of contact for customer queries related to quotes, orders, and billing. Support the onboarding process ...

Role: IT Consultant Location: Preston Hybrid (with some customer site visits) Sector: Managed Services/IT Consultancy Salary: up to £50,000 depending on experience The role Are you a technically minded problem solver who loves working directly with customers to design and deliver impactful IT solutions … growing Managed Services Provider, helping organisations modernise, secure, and optimise their IT environments. This role sits within a dynamic Project Delivery Team and blends customer engagement, solution design, and hands-on technical delivery. You'll act as a trusted advisor to business and IT leaders - auditing environments, uncovering ...

targeting strategies for priority sectors and decision-makers such as eCommerce Directors, Supply Chain Managers, and Brand Owners. Maintaining accurate pipeline, forecasting, and customer engagement data in our CRM to support effective reporting and planning. Contributing to account growth by identifying opportunities for cross-sell and upsell into … onboarding and operations teams post-sale. Staying informed on eCommerce, retail, and logistics industry trends to support consultative selling and build long-term customer partnerships. Requirements Proven track record in a growth-focused sales role within Fulfilment or Logistics sales (Can be SaaS or Logistics solutions, we are keen ...

CRM. From improving data quality and supporting campaign delivery to generating performance insights, you'll play a key role in enabling better customer engagement and more effective commercial activity. This position suits someone who is methodical, confident with numbers, and passionate about building a CRM environment that genuinely … data accuracy and follow up with internal stakeholders to maintain high standards. Build, schedule and monitor targeted email campaigns to support lead nurturing and customer engagement. Support the development of automated workflows that enhance conversion and reduce drop-off. Ensure all communication activity is compliant with GDPR and data ...

CRM. From improving data quality and supporting campaign delivery to generating performance insights, you'll play a key role in enabling better customer engagement and more effective commercial activity. This position suits someone who is methodical, confident with numbers, and passionate about building a CRM environment that genuinely … data accuracy and follow up with internal stakeholders to maintain high standards. Build, schedule and monitor targeted email campaigns to support lead nurturing and customer engagement. Support the development of automated workflows that enhance conversion and reduce drop-off. Ensure all communication activity is compliant with GDPR and data ...

+ Benefits London | Hybrid 3 days per week We're working with an Entertainment venue investing heavily in digital growth, customer experience, and marketing automation. This is a unique opportunity to lead CRM at both strategic and hands-on levels. You'll be part of a purpose-driven organisation … ready to elevate its customer engagement through best-in-class data and platforms The Head of CRM will own the entire customer lifecycle- from acquisition to retention to service - driving targeted, multi-channel campaigns and leading a team of eight across CRM management and delivery. The Head ...

increase return on investment Partner and collaborate with internal and external teams to gather requirements and provide data-driven support Develop and maintain customer-focused reports and dashboards (Power BI, Pyramid, Excel) Working with data visualisation tools such as Power BI, Tableau, and Pyramid Manage master data, ensure data … ability Strong communication skills to communicate credible data-led solutions to stakeholders who may not be data-literate Strong relationship building skills to drive customer engagement Problem Solving skills - Analytical mindset with the ability to translate data into actionable solutions Curious mentality to conduct exploratory analysis to solve ...