1 to 25 of 44 Customer Engagement Jobs in the North West

help organisations get the most out of their Microsoft investment, from initial implementation through to ongoing managed support. As they continue to grow our Customer Engagement (CE) practice, we're looking for an experienced support consultant to join the team. The role We're hiring a Senior D365 … Support Consultant to provide day-to-day and escalated support across our client base's Dynamics 365 Customer Engagement, Power Platform and Power Automate implementations. You'll work within our managed services team, resolving incidents, fielding change requests, and helping clients get more value from their existing D365 ...

Business Analyst - CRM Transformation & Customer Experience Location: Manchester (Hybrid - 1 day per week in the office) Type: Permanent Salary: Competitive + Benefits The Opportunity An exciting opportunity has arisen for an experienced Business Analyst to join a growing organisation undergoing significant customer and digital transformation. You'll play … role in shaping and delivering CRM-led change initiatives, working across Sales, Marketing and Customer Service functions to improve customer journeys, optimise business processes, and drive technology-enabled transformation. The successful candidate will bring strong CRM implementation experience, exceptional stakeholder engagement skills, and a passion for continuous ...

plus 15% clearance bonus Must be willing to be full-time on-site in Central London Skills required in machine learning, GenAI, NLP, Customer Engagement/Consultancy Who are we? We are recruiting Junior, Senior and Lead Data Scientists with AI specialism and enhanced DV Clearance … you. KEY SKILLS: Data Science/Data Scientist/AI Engineer/AI/Machine Learning/ML/NLP/GenAI/Stakeholder Engagement/Customer Engagement/AWS/Azure/Cloud/Docker/Kubernetes/CI/CD/Deep Learning ...

daily newsletters and insights.Purpose of the role:The Data Automation Manager will have end-to-end ownership of the Salesforce tools that support customer engagement and commercial activity across the business, including Marketing Cloud, Data Cloud and Personalization. Together, these form the Salesforce ecosystem used to manage customer … capability and making sure the team has the right processes, controls and shared knowledge in place.As part of the team responsible for the Single Customer View, the role ensures reliable data flows in and out of the Salesforce ecosystem, supporting good data hygiene and clean customer records ...

professional services businesses. Following significant growth through acquisition and continued investment in technology, the organisation is building a market-leading AI capability to revolutionise customer engagement, marketing performance and commercial growth. If you're excited by AI, data, automation and building intelligent marketing operations from the ground … Marketing Operations, you'll take ownership of the organisation's AI marketing operations capability, designing and implementing intelligent systems that improve efficiency, enhance customer experiences and drive measurable commercial results. Working across the entire customer journey, you'll combine AI, automation and customer intelligence to create highly ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … Power Virtual Agents, and integrations with other systems.Collaborate with Agile delivery teams and contribute to CI/CD pipelines.Provide technical advice and support for customer success. This role offers the chance to expand your expertise in Power Platform and D365 solutions. You'll work on diverse projects, from implementing ...

design product features that millions of people love. We're looking for a Principal Product Designer to help shape the future of our customer experience. This is a rare opportunity to influence the direction of our product beyond individual features, solving the biggest customer challenges across multiple journeys … shared vision, we'd love to hear from you. Key Responsibilities Lead the design of Moonpig's most strategic, complex and high-impact customer experiences across multiple product areas. Shape end-to-end customer journeys that connect user needs, business priorities and technical considerations. Move confidently between strategic ...

join our Account Management Team or you may be currently working in the technical field and be interested in branching out into providing customer solutions in Sales/Account Management and will be given full training/guidance along the way. Salary … potential by encouraging them to obtain and maintain industry standard qualifications to enhance personal development Person Specification We are now looking to enhance our customer engagement and ensure the needs of the customer are fully met, both in terms of Value, but essentially as a full technical ...

Business Pre-Sales Consultant, supporting our new business sales, youll work alongside experienced colleagues to contribute to customer engagements and be involved in helping to deliver assessments, discovery workshops, and early-stage solution design. Youll assist in translating customer needs into clear, tailored recommendations and play … great opportunity for someone looking to build their experience in technical pre-sales, with hands-on involvement in a wide variety of customer scenarios and close collaboration with both technical and sales teams. This is a hybrid role based in our Manchester Spinningfields office. Your key reponsibilities will ...

team through coaching, mentoring and technical guidance.Additional OpportunitiesBusiness DevelopmentYou will have the opportunity to:Lead or contribute to proposals, bids, RFP responses and customer presentations.Help develop new service offerings and innovative solutions.Participate in customer engagement and business development activities.Internal InitiativesYou may also contribute to:Internal campaigns, thought ...

engineering excellence to create secure, scalable, and insight-led digital solutions. What you will do Guide the architecture, design, and development of scalable customer and client platforms, implementing microservices and integrations across AWS & Azure, enhancing solutions like AWS Connect, Genesys Cloud, payments, web‐portals, communications and collection services. … DevSecOps excellence through CI/CD pipelines, Infrastructure as Code, automation frameworks, and database‐as‐code practices using Redgate Flyway. Take ownership of critical customer systems, ensuring operational resilience, observability, performance optimisation, and rapid incident response. Collaborate closely with Product, Delivery, Operations, and Commercial teams to shape technical solutions ...

SaaS business at an exciting stage of growth, where your contribution will be visible, valued and capable of shaping the future of both the customer base and your own career. What makes this role different? The company's culture is built around genuinely looking after customers. They are seeking … value and future opportunities. Identifying opportunities for customers to benefit from additional services, functionality or platform enhancements. Protecting and growing recurring revenue through excellent customer engagement and retention activities. Working collaboratively with Product, Engineering and Commercial teams, ensuring customer feedback influences future development. Supporting renewals, business reviews ...

Senior Data Architect, you will be expected to take an architecture lead role on our client’s solution delivery engagements, with high levels of customer engagement. This will involve ongoing analysis of business requirements throughout the lifetime of the service. Candidates will have a strong understanding of data architecture ...

through technology Knowledge, Skills & Experience Essential: Commercial experience with C#, .NET, SQL Server, and Power BI. Experience building and supporting production applications. Strong stakeholder engagement and requirements gathering skills. Knowledge of Azure DevOps, Git, APIs, and Agile methodologies Desirable: Microsoft Fabric Azure Data Factory Azure Functions Power Apps Power … truly make a difference. We are committed to helping our people grow, offering professional development opportunities and a culture built on fairness, integrity, and customer care. Further Information As part of the Ascent on-boarding process all successful applicants are required to complete the groups employment screening process. This ...

with clear opportunities for progression. The business has an excellent reputation for employee retention and is recognised for delivering high-quality solutions and exceptional customer service. About the Role As BMS Account Manager, you will be responsible for managing and developing a portfolio of existing customers while identifying … Engineer looking to transition into a client-facing sales role while leveraging their technical expertise. Key Responsibilities Manage and grow a portfolio of key customer accounts Act as the primary point of contact for client enquiries and requirements Build and maintain long-term relationships with consultants, contractors ...

ongoing user support. Manage CRM integrations with third-party platforms. Maintain accurate, compliant and reliable CRM data. Support marketing automation, lead generation campaigns and customer engagement activity. Manage user permissions, licences and access controls. Support database imports, migrations and CRM improvements. Identify opportunities to streamline processes and improve ...

ongoing user support. Manage CRM integrations with third-party platforms. Maintain accurate, compliant and reliable CRM data. Support marketing automation, lead generation campaigns and customer engagement activity. Manage user permissions, licences and access controls. Support database imports, migrations and CRM improvements. Identify opportunities to streamline processes and improve ...

慨正橡扯 is seeking a Senior Data Architect to lead architecture on client solution delivery engagements with high customer engagement. You will analyse business requirements throughout the service life cycle and design modern data analytics platforms. Responsibilities include translating requirements, data modelling, ETL and data migration, data quality ...

solutions for the global travel industry. Working with some of the world's most recognisable travel brands, they have built a reputation for innovation, customer service excellence and delivering technology that makes travel easier. As part of continued growth, they are looking to appoint a Marketing Lead to take … ownership of key marketing initiatives across multiple brands, supporting both customer acquisition and brand development. The Role Reporting to the Marketing & Communications Manager, you will play a pivotal role in developing and delivering integrated marketing campaigns across a portfolio of technology and travel brands. This is a broad ...

company that's transforming the legal sector with an innovative software platform that automates complex legal workflows and dramatically reduces manual effort. With rapid customer growth and a strong pipeline of greenfield projects, it's an exciting time to join. As a Technical Consultant, you'll take … ownership of bespoke customer implementations, partnering closely with clients to understand their requirements and design, build and deliver cloud based solutions using Python and AWS. This is a senior, hands-on role where you'll combine technical expertise with customer engagement, influence solution design, make key technical ...

processes and maintain operational accuracy, freeing the sales team to focus on customers rather than admin. Manage deal admin processes end to end Coordinate customer engagement admin alongside the account managers Prepare and deliver accurate, timely sales reporting Identify and implement improvements to adminsitration support processes Maintain clean ...

challenges, preparing quotations and working closely with customers to deliver practical manufacturing solutions. As an Applications & Estimating Engineer , you will be responsible for evaluating customer enquiries, reviewing technical requirements and producing accurate quotations that balance cost, quality and manufacturability. Key responsibilities include: Interpreting engineering drawings, specifications and customer … closely with production and commercial departments to deliver commercially viable solutions This role offers a varied mix of estimating, applications engineering, technical support and customer engagement within a specialist manufacturing environment. To be considered for this Applications & Estimating Engineer opportunity, you should have: Previous experience in an estimating ...

will be required, typically one to two days per week during the first six months (and potentially beyond), as part of supporting a key customer engagement. Applicants should be willing and able to travel regularly. Shape the Future of Cloud Transformation Are you an experienced Azure professional who enjoys ...

working closely with the management team, shaping business strategy, establishing strong and trusting relationships with key partners, preparing compelling value propositions and customer proposals, developing business models, negotiating commercial terms and closing deals. There is also considerable scope for innovation and introducing new product ideas. Location/WFH : There … model with two days a week in the Cambridge office. There are also opportunities for worldwide travel to trade shows and exhibitions to drive customer engagement you may also need to visit client sites in the UK and Europe from time to time (approx. x2 per quarter, expenses ...

Summary & background Connex One is a Software-as-a-service (SaaS) company specialising in the development of in-house omni-channel and AI-driven customer engagement platforms. With presence in the UK, USA, South Africa, Australia and Europe, Connex are rapidly expanding to other territories and continually bringing ...