1 to 25 of 34 Customer Engagement Jobs in the Thames Valley

Analyst Location: Maidenhead (Office-based) Pay rate: £14.49 per hour Role Overview This role supports customer engagement and sales force effectiveness through CRM operations, reporting, and analytics. The position focuses on managing healthcare professional registrations and Salesforce data, while also supporting reporting, performance tracking, and digital tools used … customer-facing teams. Key Responsibilities CRM & Customer Portal Support Manage customer data updates and registration requests in Salesforce (SFDC) Match and merge customer records with the OneKey database Track completed and incomplete customer registrations Troubleshoot and escalate customer issues where needed Support customer ...

Consultant will be operating at the intersection of functional consultancy and technical delivery, supporting the design and implementation of solutions across Dynamics 365 CRM (Customer Engagement), Power Platform, and Azure-based systems. This role will work closely with clients, business stakeholders, project teams, and architects to understand requirements … contribute to solution delivery, while applying hands‐on experience in Dynamics 365 CRM and the wider Microsoft ecosystem. Responsibilities 1. Stakeholder Engagement & Communication Facilitate discovery workshops and requirements‐gathering sessions with business and technical stakeholders. Communicate technical concepts clearly to both technical and non‐technical audiences. Support and contribute ...

Business Development Executive Food Manufacturing - B2B Commercial Growth - Customer Development Berkshire/Hybrid Working c 45-50,000 + Car Allowance + Bonus + Exceptional Long-Term Opportunity A highly respected and commercially ambitious UK food manufacturing business is seeking an exceptional Business Development Executive to help drive … opportunity to join a well-established manufacturing organisation supplying into complex food manufacturing environments and to play a genuinely influential role in developing new customer relationships, identifying growth opportunities and strengthening long-term commercial partnerships across the sector. Importantly, this is not a traditional account management role ...

Engineering you will lead how engineering drives business performance, bringing pace and clarity to a complex landscape while evolving AWS Connect as a core customer engagement platform. You’ll connect strategy with execution, ensuring AWS Connect is fully integrated with Salesforce, enterprise systems, and the wider AWS ecosystem … deliver a scalable and resilient customer experience. Responsibilities Lead the end‐to‐end delivery of engineering platforms, owning the full software development lifecycle from design through to run and ensuring solutions are scalable, reliable, and aligned to business and customer needs with strong integration of Salesforce capabilities. Drive ...

their technical team. This is a varied and client-facing position, combining 2nd and 3rd line support responsibilities with project delivery, consultancy, and onsite customer engagement. The Role As a Senior IT Engineer, you will act as a senior technical escalation point while working closely with clients to understand … their requirements and deliver effective technology solutions. Key Responsibilities Providing 2nd and 3rd line support across a wide range of customer environments Investigating and resolving complex technical issues Delivering infrastructure, cloud, migration, and modernisation projects Conducting client discovery meetings and technical consultations Gathering business and technical requirements Recommending ...

faster speed-to-market. With our broad offerings of hardware, software and services spanning power, cooling and structural domains and deep engineering expertise supporting customer solutions integration, we help data centers realize real business benefits today while optimizing their operations for the future Within this segment, Eaton … application engineers in charge of key accounts in implementing your designs for specific customers. Maintain oversight of all advanced engineering-related engagements to ensure customer success and satisfaction, as well as Eaton's performance as a vendor. Be highly knowledgeable about the client's business, commercial condition, structure, strategy ...

Title: CRM AnalystSalary: £14.49Location: MaidenheadContract: 9 monthsShift Pattern: 09:00Am - 05:00pm Key Responsibilities Customer Portal & CRM Operations Manage Data Change Requests (DCR) in Salesforce by merging and matching customer registrations with database records. Track completed and incomplete registrations while reviewing analytics to understand platform uptake. Triage customer issues and support customer service and e-solutions teams. Assist with operations such as sample loading, inventory checks, and target list validation. Salesforce Effectiveness (SFE) Track and report on Sales Team performance to support the SFE Manager. Lead training for new starters on digital tools, including PowerBI dashboards ...

14.49Location: MaidenheadContract: 9 monthsShift Pattern: 09:00Am - 05:00pmKey ResponsibilitiesCustomer Portal & CRM Operations Manage Data Change Requests (DCR) in Salesforce by merging and matching customer registrations with database records. Track completed and incomplete registrations while reviewing analytics to understand platform uptake. Triage customer issues and support customer … equivalent desired experience. Required Experience: Previous work experience in administrative roles or tasks. Desired Experience: Proficiency in Excel/spreadsheets and experience in Customer Service. Experience with CRM platforms is considered a bonus. Core Competencies High attention to detail and the ability to work to strict deadlines. Logical thinking ...

strategic technology partner to regional senior leaders; jointly identify opportunities, advise on the transformation and application of technology to unlock growth, efficiency, and superior customer/patient experience. Provide accountable technology leadership for end‐to‐end BU outcomes, aligning strategy, platforms, and execution across the regional value chain. Develop … GenAI (incl. responsible AI) across commercial, supply chain, service, and R&D‐adjacent use cases—e.g., pricing/tender, sales aid, demand sensing, customer segmentation targeting and revenue growth analysis, digital assistance for HCP engagement, intelligent service, computer vision for quality, and workflow automation—grounded in robust data ...

strategic technology partner to regional senior leaders; jointly identify opportunities, advise on the transformation and application of technology to unlock growth, efficiency, and superior customer/patient experience. Provide accountable technology leadership for end-to-end BU outcomes, aligning strategy, platforms, and execution across the regional value chain. Develop … GenAI (incl. responsible AI) across commercial, supply chain, service, and R&D-adjacent use cases-e.g., pricing/tender, sales aid, demand sensing, customer segmentation targeting and revenue growth analysis, digital assistance for HCP engagement, intelligent service, computer vision for quality, and workflow automation-grounded in robust data ...

drive clarity rather than just document it. The Role Own the end-to-end design of Dynamics 365 CE solutions across Sales, Customer Service, and Marketing, with a configuration-over-customisation approach and clear governance from the outset. Lead the consolidation of two existing D365 CE instances, including rationalising … pipelines. What We're Looking For Must-have: 3 to 5 years of hands-on Solution Architect experience focused on Microsoft Dynamics 365 Customer Engagement (CRM). Deep functional knowledge of D365 CE modules, particularly Sales, Customer Service, and Marketing. Strong Power Platform capability across Power Apps ...

Salary £40K - £60K per annum (plus discretionary bonus) - hybrid working - Oxford HQ (Dog friendly office) Are you a technically curious, customer-facing problem solver who enjoys working across APIs, integrations and complex SaaS solutions whilst helping customers solve real business challenges? CN Sales Recruitment are working exclusively with … highly respected and growing regulatory technology software business with approximately 90 staff and an established global customer base operating across financial services, government and regulated enterprise markets. Our client is looking to appoint a Sales Engineer to support continued growth, increasing customer demand and a growing pipeline ...

Salary:Up to £110k (wiggle room for the right candidate) We are seeking an experienced Technical Pre-Sales Consultant to bridge the gap between customer requirements, cyber security challenges, and technical solution delivery. This role combines cyber security consultancy, solution architecture, technical leadership, and business development, supporting customers throughout … early stages of complex technology programmes. Working closely with senior customer stakeholders, architects, engineering teams, and business leaders, you will act as a trusted technical advisor, helping organisations define requirements, shape secure architectures, and develop solutions that address operational and business objectives. The position requires a strong blend ...

Technical Project Manager to lead the successful delivery of complex technology projects within a fast-paced and innovative environment. This role combines technical expertise, customer engagement, and project leadership, requiring an individual who can oversee the full lifecycle of solution delivery from design and development through to testing … deployment, and customer handover. Working within Agile delivery frameworks, you will ensure solutions are delivered efficiently, meet customer requirements, and provide measurable business value. You will work closely with customers, technology partners, and internal teams to deliver integrated solutions spanning software, infrastructure, sensor technologies, security systems, and advanced ...

well-established organisation in the Technology & Telecoms sector. The company is a medium-sized enterprise known for its innovative solutions and commitment to customer satisfaction. Description · Identify and develop new sales opportunities within the B2B market using existing database of customers, external sources and wider sales team. · Drive lead … generation and telemarketing campaigns to support the business needs. · Build customer profiles and record key information on CRM system through market research, customer engagement, sales and distribution partners. · Work closely with the B2B sales team to uncover new opportunities and support them with a variety of customer ...

skills, and an interest in technology is essential. Reporting to: Sales Manager Key Responsibilities Supporting sales activities across a range of international markets and customer sectors. Managing inbound enquiries and following up on leads through telephone, email, and online channels. Ensuring all customer interactions and sales activities … reports and analysing data to support business decision-making. Conducting market research and identifying new business opportunities. Supporting marketing initiatives, campaigns, events, webinars, and customer engagement activities. Monitoring tender portals and industry sources to identify potential opportunities. Working collaboratively with colleagues to achieve sales targets and business objectives. ...

senior escalation point for complex or high-priority issues, set the standard for best practice across technical processes, service delivery, security controls, documentation and customer engagement, and foster a culture of continuous improvement, accountability and professional development within the team. Key Responsibilities Team Leadership & Management Lead, mentor, support … develop helpdesk staff in both technical and customer service skills Oversee daily ticket allocation, prioritisation, and workload balancing across the team Conduct regular performance reviews, coaching sessions, and team meetings Support recruitment, onboarding, and ongoing staff development plans Promote a collaborative and positive team culture with clear expectations ...

develop into a high-performing sales professional within a fast-paced and supportive environment. You’ll play a key role in identifying opportunities, building customer relationships, supporting strategic sales activity, and helping drive growth across commercial, academic, government, and home markets. If you enjoy speaking with customers, uncovering opportunities … Supporting the sales pipeline from enquiry through to close Preparing quotations, proposals, contracts, and sales documentation Using CRM systems to track activity, opportunities, and customer engagement Researching prospective clients and identifying new business opportunities Supporting marketing campaigns, webinars, events, and customer initiatives Working closely with internal sales ...

inbound enquiries, trade show leads, and marketing campaigns Support ongoing sales and marketing initiatives/events Work closely with senior commercial leadership on customer engagement activity Maintain CRM and prospecting activity records Develop knowledge of warehouse automation , software , ecommerce, retail, and fulfilment sectors Ideal Candidate Profile Graduate calibre … sales/business development Comfortable speaking with businesses and building relationships Motivated by progression and career development Experience in SDR, BDR, recruitment, marketing, retail, customer service, or outbound sales environments would be advantageous Working Environment Hybrid working structure 3 days per week in the Bracknell office (Monday, Tuesday & Thursday ...

definition, design, and delivery of complete systems, balancing photonics, precision mechanics, automation, software, reliability engineering, and manufacturability. Working across early stage R&D, customer engagements, and product development, you will play a key role in shaping Opsydia s technical roadmap and maturing prototypes into deliverable, field ready products. ...

Take ownership of employer branding and internal communications activity. Manage marketing systems, tools, agencies, and third-party suppliers. Deliver regular reporting on marketing performance, engagement, pipeline contribution, and ROI. Lead strategic projects and continuous improvement initiatives across the function. Support the ongoing development of digital marketing capabilities and customer engagement strategies. Collaborate closely with sales and leadership teams to maximise commercial outcomes. About You- Head of Marketing We are looking for an experienced marketing leader who combines strategic thinking with a hands-on approach and thrives in a fast-paced, commercially focused environment. Essential Experience Proven experience ...

while maximising revenue from an established network of resellers, MSPs, and channel partners. Working closely with vendors and internal stakeholders, you will build partner engagement, support enablement, and develop joint go-to-market initiatives that deliver measurable commercial growth. This role is well suited to someone who thrives … fast-paced, partner-led environment and understands how to position unified communications not simply as voice, but as part of a broader workplace productivity, customer engagement, and cloud transformation proposition. Requirements Proven experience in channel sales, partner development, or business development within unified communications, telecoms, cloud, or managed ...

while maximising revenue from an established network of resellers, MSPs, and channel partners. Working closely with vendors and internal stakeholders, you will build partner engagement, support enablement, and develop joint go-to-market initiatives that deliver measurable commercial growth. This role is well suited to someone who thrives … fast-paced, partner-led environment and understands how to position unified communications not simply as voice, but as part of a broader workplace productivity, customer engagement, and cloud transformation proposition. Requirements Proven experience in channel sales, partner development, or business development within unified communications, telecoms, cloud, or managed ...

Conduct outbound calls to prospective clients to promote our products and services Identify and qualify sales opportunities through effective communication Maintain detailed records of customer interactions within CRM systems Follow up with leads to nurture relationships and close sales Collaborate with the sales team to develop strategies for reaching … resilient character. Demonstrated ability to meet or exceed sales targets through persuasive communication Experience working in a fast-paced environment with a focus on customer engagement This role is ideal for motivated individuals eager to expand their sales expertise within a vibrant organisation committed to professional growth. Please ...

valued clients, helping them maximise performance and achieve long-term commercial goals. The organisation has over a decade of industry experience, delivers innovative customer engagement solutions to businesses across multiple sectors, and has built an outstanding reputation for client service and retention. Offering a salary … Apply To apply, please send your CV to Kate Morgan of CV Screen in strict confidence. Alternate Job Titles Account Manager Client Success Manager Customer Success Manager Digital Client Manager CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary ...