Purpose of role As a Digital CustomerEngagement Specialist your role is to share relevant and regular digital content with our global customer base, ensuring customers feel part of the Keyloop family and use our products to best effect. You will play a pivotal role in designing … and executing a digital engagement strategy where success hinges on your skills in proactive customerengagement to increase product adoption, reduce support cases, and enhance the overall customer experience to retain customers. Your efforts will directly impact customer retention metrics and contribute to the overall … success of our customer-focused initiatives. The role will involve the need for a flexible approach, independent and TEAM working, collaboration with key stakeholders from many other departments and a strong ability to communicate across a range of cultures. Key Duties & Responsibilities Design and execute a digital engagementmore »
Banbury, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Bibby Financial Services
the wider IT team of architects and delivery specialists and with third party partners to deliver integrations between the Microsoft Power Platform, primarily D365 CustomerEngagement, external services/other applications on the estate. Making the best use of the Power Platform, available plug-ins and Azure technologies … Power Platform Analyst: Experience of developing solutions using the full capability of the Microsoft Power Platform Experience working with the Microsoft Dataverse, specifically D365 CustomerEngagement Experience of working with Azure Service Bus to configure interfaces Experience working within the wider Microsoft Azure platform and PAAS environment Working more »
Director of Customer Operations A leading SaaS tech organisation is seeking an experienced Director of Customer Operations to join them during a exciting period of growth. In this role, you will closely collaborate with their customer teams, ensuring their customers surpass their HCM strategic goals. As a … strategic leader with a proven track record in a SaaS environment, managing customer success teams and scaling operations, you will drive significant value for customers and the business. You will have experience within a tech environment that has experienced hypergrowth and transition. You will be a key influencer in … the business, spearheading the customer success function and successfully delivering change in the business. Location: This role offers a hybrid setup with occasional customer travel and regular visits to the organisations Berkshire offices. As Director of Customer Operations your day-to-day responsibilities will consist of the more »
Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Conspicuous
and success of the business. If you are someone who is confident with the full support process through to 3rd line and can be customer facing with confidence, then this could be for you: The company: With plans for growth this year, they are looking to expand their team … with the wider team effectively What will you need to apply: Experience with 1st/2nd/3rd line support Strong knowledge on D365 CustomerEngagement and Power Platform Confident being customer facing Previously dealt with small change requests Partner experience desirable What do they offer in more »
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Homebase Ltd
As the CRM Lead, you will be responsible for developing and implementing effective CRM programmes to enhance customer satisfaction, build loyalty, and drive overall business performance. Additionally, you will play a crucial role in generating actionable insights from data to inform strategic decision-making across Homebase. Working hours … depending upon experience) plus bonus earning potential. Key Responsibilities: CRM Strategy & Plan: Build strong relationships with the CRM agency and insight partners. Analyse customer behaviour, preferences, and trends to inform marketing and sales strategies. Provide regular reports and dashboards to senior management, highlighting key performance indicators and actionable recommendations … personality to life and reinforces our brand's credentials. Marketing Campaigns & Trading: Develop and execute comprehensive CRM strategies with our delivery partner to enhance customerengagement, retention, and satisfaction. Collaborate with cross-functional teams, including commercial and other marketing channels, to align CRM initiatives with overall business goals. more »
services. We partner with businesses across diverse industries, enabling them to harness the power of technology to drive growth, enhance efficiency, and create exceptional customer experiences. Job Description : The Graduate Training Programme: We believe in investing in emerging talent, and our Graduate Training Programme is designed to provide you … contributing to building our exceptional team. Solution Sales : Explore the sales side of digital consultancy by creating successful marketing campaigns, learn the art of customerengagement, and foster long-term client relationships. Structured Learning and Mentorship : Benefit from a comprehensive training curriculum, including workshops, seminars, and industry certifications. more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
identifi Global Resources
facing Consultant role, or to take on a lead role in the resourcing team itself as we build out this specialist candidate sourcing and customerengagement team. You may already be in a Resourcing role but are looking for a fresh challenge. You will be responsible for: Sourcing … a resource specialist. An interest in Technology/IT Solid Social Media skills Recruiting in niche sectors like ours has always required a highly customer-focused approach with particular attention paid to the needs of candidates to ensure we place them where we believe they will thrive. As an more »
High Wycombe, England, United Kingdom Hybrid / WFH Options
Taleo BE
of ~30 System and Solution Engineers & Architects to take FPGA based products and/or IP through the product life cycle. This involves initial customer engagements, requirements capture, scoping (both the architecture and project timeline), architecture & micro architecture definition and then leading the implementation team through design execution and … Master’s with 15+ years’ experience OR PhD with 10+ years’ experience. Algorithm development and optimization for FPGAs Architecture Definition and FPGA Architecture Knowledge CustomerEngagement, Consulting, and Support Digital Signal Processing Hardware Architecture, Hardware Systems and Subsystems Platform Design Product Development Lifecycle, Product Roadmap & Product Strategy Project more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Somnium Recruitment Ltd
based in Milton Keynes Immediate starts available! Salary: £26,000 per annum The Role: An exciting opportunity has emerged to join our client's Customer Experience team as an Artworker. You are responsible for helping customers get the most out of their creative products by ensuring they have a … consistently high quality and personalised experience. Key Responsibilities: Adapt existing artwork to alternative layouts and/or formats in line with customer briefs and their brand requirements. Creating and managing our 'Pick your own templates and requests, making changes and uploading to the Online Hub. Carry out proof checking … to customer. Ensuring high standards of work are kept across the team. Handling New Orders in a timely and efficient manner. In line with customer briefs and their brand requirements whilst ensuring they are delivered within team KPI requirements. Be an expert in our design service, responding to customers more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
The Channel Recruiter
telephony and contact centre solutions are recruiting a Head of Channel Sales. They empower businesses with advanced, reliable, and scalable communication solutions that transform customerengagement to drive growth. Managing a team of 3 Channel Account Managers, you will be pivotal at defining, leading and executing their channel … sales strategy and wider customer engagement. you'll do this by:- Building and nurturing a reliable channel sales pipeline Developing and implementing a channel strategy Improving sales productivity Supporting and coaching your sales team Developing strong channel sales partnerships Head of Channel Sales As an experienced channel sales individual more »
Marlow, Buckinghamshire, United Kingdom Hybrid / WFH Options
Softcat
and Cisco. This includes, but not limited to, SD-WAN, SWG, ZTNA, FWaaS and CASB. You will take responsibility as the technical lead on customer projects and will be producing high quality design documentation, when required, within a given project or customer engagement. Working with your Team Leader … community, ensuring existing customers are getting the most out of their investments into Cisco Security solutions, and enabling the Sales community to grow the customer base. As Senior Security Architect - Cisco SASE , you'll be responsible for: Helping to understand, scope and document customers' business and technical requirements. Producing more »
Berkshire, South East, United Kingdom Hybrid / WFH Options
Defence
/professional knowledge, making independent and joint judgements based on tried and true practice and significant previous experience relating to identifying opportunities, pursuits and customer engagement. The successful candidate will work directly with Business Development team, senior leadership and engineering teams to drive revenue opportunities. Main responsibilities: The Systems … identifying BD growth and development opportunities from internal and external influence. Experience of integration strategies and frameworks and tools; Excellent, multi method and tool, Customer/Stakeholder management skills and techniques Proactive implementation of a joint discipline and business aligned approach for engineering solutions. Ability to define and realise … technical/capability demonstration solutions, optimising COTS/OTS equipment and demonstrate to internal and external stakeholders. Support external engagement with travel to both customer and supplier meetings, as required. Demonstrate their role in ensuring and assuring the initial on contract phases up to an include the Systems more »
High Wycombe, England, United Kingdom Hybrid / WFH Options
Taleo BE
code of ethics. Meeting or exceeding revenue and design win goals, in line with short- and long term growth objectives Own and manage the customer relationship, opportunity and pipeline and ensuring that these are accurately captured and updated in the CRM system Through your work with the customer and the team you will develop a segment expertise in and beyond your customer's focus in order to build strategies relevant to EMEA's PSG Sales. This is a commissioned sales position Qualifications: Requirements listed below would be obtained through a combination of industry relevant job experience … levels with our customers Demonstrable track record of achieving results in a Sales position Experience in implementing an outcome based selling process across all customer engagements Experience of FPGA technology and knowledge of Intel portfolio, strategy and corporate direction Ability to work well in a team environment and drive more »
Marlow, Buckinghamshire, United Kingdom Hybrid / WFH Options
Softcat
part of the Architecture Services Team. In this role you'll be the first port of call for creating Cisco Security solutions that solve customer problems. You'll be developing the skills and abilities of a Subject Matter Expert (SME) in the full Cisco Security portfolio, including, but not … to, SD-WAN, Umbrella, Duo, FirePower, FMC, ISE, CDO and Secure Network Analytics/Stealthwatch. You will take responsibility as the technical lead on customer projects and will be producing high quality design documentation when required within a given project or customer engagement. Working with your Team Leader … community, ensuring existing customers are getting the most out of their investments into Cisco Security solutions, and enabling the Sales community to grow the customer base. As Senior Security Architect - Cisco , you'll be responsible for: Helping to understand, scope and document customers' business and technical requirements. Producing BoMs more »
finances), with procurement team as needed, for multi-partner/consortium-style bids. Sales support: Support sales team with either face to face end customer engagements to establish customer needs, or indirectly supporting in the background. Deliver end customer proposals for commercial opportunities considering end customermore »
as small end-to-end client solutions. Collaborate with the wider team design and delivery high quality technical solutions, training and timely support throughout customer engagement. Author high-quality technical documentation that supports downstream activities, ensuring clear and comprehensive guidance. Identify and escalate potential project risks and issues early … must, experience of SSRS Reporting beneficial. Ability to maintain a high level of professionalism and organisational skills, ensuring reliability and trust is demonstrated throughout customer journeys. Previous experience working to tight deadlines; a history of high performance advantageous Skilled in building, maintaining and improving enduring client relationships . Excellent more »
will focus on the automotive industry from concept architecture to system design, through to silicon supply. You will be responsible for developing and managing customer engagements across EMEA, as well as building a strategic sales plan to ensure successful delivery of customer outcomes. Suitable candidates will have proven more »