1 to 25 of 293 Customer Engagement Jobs in the Thames Valley

skilled D365 CE Architect . This is a fantastic opportunity to join a forward-thinking company, leading the design and architecture of cutting-edge customer engagement solutions. As a recruitment partner, we are looking for a visionary architect with deep technical knowledge and experience to shape and drive … the architecture of D365 Customer Engagement. Key Responsibilities Lead the architectural design and strategy for D365 CE, solutions, ensuring alignment with business goals and scalability. Collaborate with business stakeholders to translate requirements into robust, high-performance architectural solutions. Oversee the implementation of D365 CE architecture, ensuring integration with omnichannel … capabilities, case management, and customer service automation. Provide technical leadership to development teams, ensuring best practices in customization, system integration, and solution deployment. Conduct architectural reviews and provide guidance on optimizing existing D365 CE systems to meet evolving business needs. Mentor and support internal teams on architectural methodologies, best More ❯

skilled D365 CE Architect . This is a fantastic opportunity to join a forward-thinking company, leading the design and architecture of cutting-edge customer engagement solutions. As a recruitment partner, we are looking for a visionary architect with deep technical knowledge and experience to shape and drive … the architecture of D365 Customer Engagement. Key Responsibilities Lead the architectural design and strategy for D365 CE, solutions, ensuring alignment with business goals and scalability. Collaborate with business stakeholders to translate requirements into robust, high-performance architectural solutions. Oversee the implementation of D365 CE architecture, ensuring integration with omnichannel … capabilities, case management, and customer service automation. Provide technical leadership to development teams, ensuring best practices in customization, system integration, and solution deployment. Conduct architectural reviews and provide guidance on optimizing existing D365 CE systems to meet evolving business needs. Mentor and support internal teams on architectural methodologies, best More ❯

skilled D365 CE Architect . This is a fantastic opportunity to join a forward-thinking company, leading the design and architecture of cutting-edge customer engagement solutions. As a recruitment partner, we are looking for a visionary architect with deep technical knowledge and experience to shape and drive … the architecture of D365 Customer Engagement. Key Responsibilities Lead the architectural design and strategy for D365 CE, solutions, ensuring alignment with business goals and scalability. Collaborate with business stakeholders to translate requirements into robust, high-performance architectural solutions. Oversee the implementation of D365 CE architecture, ensuring integration with omnichannel … capabilities, case management, and customer service automation. Provide technical leadership to development teams, ensuring best practices in customization, system integration, and solution deployment. Conduct architectural reviews and provide guidance on optimizing existing D365 CE systems to meet evolving business needs. Mentor and support internal teams on architectural methodologies, best More ❯

skilled D365 CE Architect . This is a fantastic opportunity to join a forward-thinking company, leading the design and architecture of cutting-edge customer engagement solutions. As a recruitment partner, we are looking for a visionary architect with deep technical knowledge and experience to shape and drive … the architecture of D365 Customer Engagement. Key Responsibilities Lead the architectural design and strategy for D365 CE, solutions, ensuring alignment with business goals and scalability. Collaborate with business stakeholders to translate requirements into robust, high-performance architectural solutions. Oversee the implementation of D365 CE architecture, ensuring integration with omnichannel … capabilities, case management, and customer service automation. Provide technical leadership to development teams, ensuring best practices in customization, system integration, and solution deployment. Conduct architectural reviews and provide guidance on optimizing existing D365 CE systems to meet evolving business needs. Mentor and support internal teams on architectural methodologies, best More ❯

skilled D365 CE Architect . This is a fantastic opportunity to join a forward-thinking company, leading the design and architecture of cutting-edge customer engagement solutions. As a recruitment partner, we are looking for a visionary architect with deep technical knowledge and experience to shape and drive … the architecture of D365 Customer Engagement. Key Responsibilities Lead the architectural design and strategy for D365 CE, solutions, ensuring alignment with business goals and scalability. Collaborate with business stakeholders to translate requirements into robust, high-performance architectural solutions. Oversee the implementation of D365 CE architecture, ensuring integration with omnichannel … capabilities, case management, and customer service automation. Provide technical leadership to development teams, ensuring best practices in customization, system integration, and solution deployment. Conduct architectural reviews and provide guidance on optimizing existing D365 CE systems to meet evolving business needs. Mentor and support internal teams on architectural methodologies, best More ❯

and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯

and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯

and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯

and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯

and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯

locations to serve more than 65,000 companies – from startups to public companies – that rely on Freshworks software-as-a-service to enhance their customer experience (CRM, CX) and employee experience (ITSM). Our cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer … Forbes, Fortune, Bloomberg, and has been named a BuiltIn Best Place to Work in San Francisco and Denver for the last three years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price … and Best Relationship. Job Description Freshworks is seeking a Voice of Customer (VoC) leader to lead our efforts in capturing, analyzing, and leveraging customer feedback to drive product improvements and enhance customer experience across our suite of products. Reporting to the VP of Customer Engagement More ❯

Sales Administration and Customer Engagement Maternity cover We are looking for the next person to join the Leadership Matters team supporting across the areas of sales administration, customer engagement, marketing and content creation. An initial 9 month contract is on offer however there is the possibility … track record in sales administration, and digital proficiency to join our team. This role is pivotal in providing comprehensive support to the sales and customer support teams while also contributing to marketing endeavours. The ideal candidate should possess a keen attention to detail, self-motivation, and a diligent approach … member experiences within the Education, EdTech, and online training fields, we encourage you to apply and play a crucial role in supporting our sales, customer support, and marketing efforts. Key Responsibilities Legacy Subscription Support: Handle emails and calls related to legacy Leadership Matters subscriptions, providing top-tier customer More ❯

Analyst, you will be responsible for the development and ongoing maintenance and support of the Microsoft Power Platform with a focus on Dynamics 365 (Customer Engagement) and extracting full value of the platform capability through ongoing development of Power Apps. As a Power Platform analyst you will be … the wider IT team of architects and delivery specialists and with third party partners to deliver integrations between the Microsoft Power Platform, primarily D365 Customer Engagement, external services/other applications on the estate. Your responsibilities as our Microsoft D365 & Power Platform Analyst will include: To understand and … Power Platform Analyst: Experience of developing solutions using the full capability of the Microsoft Power Platform Experience working with the Microsoft Dataverse, specifically D365 Customer Engagement Experience of working with Azure Service Bus to configure interfaces Experience working within the wider Microsoft Azure platform and PAAS environment Working More ❯

Analyst, you will be responsible for the development and ongoing maintenance and support of the Microsoft Power Platform with a focus on Dynamics 365 (Customer Engagement) and extracting full value of the platform capability through ongoing development of Power Apps. As a Power Platform analyst you will be … the wider IT team of architects and delivery specialists and with third party partners to deliver integrations between the Microsoft Power Platform, primarily D365 Customer Engagement, external services/other applications on the estate. Your responsibilities as our Microsoft D365 & Power Platform Analyst will include: To understand and … Power Platform Analyst: Experience of developing solutions using the full capability of the Microsoft Power Platform Experience working with the Microsoft Dataverse, specifically D365 Customer Engagement Experience of working with Azure Service Bus to configure interfaces Experience working within the wider Microsoft Azure platform and PAAS environment Working More ❯

We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate … will be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences … analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business. Monitor and assess the success of loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure More ❯

we hire: Commitment, positive realism, ethics, accountability, humanity, quality, and delight. Sound like you? Read on! About the Role We are seeking an experienced Customer Solutions Partner Team Manager to join our Revenue department's senior leadership team. This pivotal role will lead a team of Customer Solutions … Partners responsible for managing client relationships, driving product adoption, ensuring retention, and expanding revenue opportunities within our existing customer base. Key Responsibilities Team Leadership & Development Lead, mentor, and develop a high-performing team of Customer Solutions Partners Establish clear performance metrics and conduct regular reviews to ensure team … success Create professional development plans for team members to support career growth Drive a culture of customer-centricity, accountability, and continuous improvement Participate in hiring and onboarding processes to build team capacities Customer Success Strategy & Execution Collaborate with Revenue department leadership to define and implement customer success More ❯

Team Lead, you will guide a team dedicated to delivering exceptional technical account management, particularly in onboarding new customers. Your leadership will ensure strong customer relationships, effective resolution of technical issues related to observability, and data-driven operational excellence. This role requires deep technical knowledge in logging, monitoring, and … observability tools, along with robust leadership skills. Key Responsibilities: Leadership & Team Development: Mentor and manage a team of TAMs, focusing on customer onboarding and long-term success. Develop and track KPIs related to the onboarding experience and customer satisfaction. Provide technical guidance and promote collaboration on observability tools … and log analytics. Technical Expertise & Customer Engagement: Oversee the implementation of observability tools, assisting customers with Logs, Metrics, and Traces monitoring. Ensure your team delivers expert-level onboarding and ongoing support for observability solutions. Offer deep technical insights on cloud observability and integration into customer infrastructures. Customer More ❯

Customer Success Manager SaaS Milton Keynes Contact Name: James Clarke Telephone: Customer Success Manager SaaS B2B B2C required by a leading software house in Milton Keynes to assist with the strategy and vision for customer service and success. The role involves: Evaluating the problem resolution process for … product, including how teams handle requests and provide responses to customers. Ensuring appropriate processes are in place (e.g., escalation, risk management). Assessing current customer support processes for access to information (documents, videos), training requests, and general help. Ensuring effective customer engagement processes are established. Any exposure … to Power BI and SQL is advantageous. Minimum requirements include: Experience building and managing customer success teams in a B2B or B2C organization; Excellent understanding of customer service principles; Experience in building learning and development communities for customer engagement; Strong verbal and written communication skills. The More ❯

environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Senior Customer Solutions Architect to join our team. The Senior CSA will play a pivotal role in ensuring our customers achieve their … desired outcomes by leveraging our products and services effectively, this will be achieved through various types of engagement which might include Professional Service. This role combines technical expertise, strategic thinking, and a deep understanding of customer needs to drive adoption, satisfaction, and long-term success. The role might … require traveling to customer sites, Company events and Conferences. The ideal Senior Customer Solutions Architect is a problem-solver with a strong technical background, excellent communication skills, and a passion for helping customers succeed. You will work closely with customers, Account Managers, internal teams, and stakeholders to design More ❯

environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Senior Customer Solutions Architect to join our team. The Senior CSA will play a pivotal role in ensuring our customers achieve their … desired outcomes by leveraging our products and services effectively, this will be achieved through various types of engagement which might include Professional Service. This role combines technical expertise, strategic thinking, and a deep understanding of customer needs to drive adoption, satisfaction, and long-term success. The role might … require traveling to customer sites, Company events and Conferences. The ideal Senior Customer Solutions Architect is a problem-solver with a strong technical background, excellent communication skills, and a passion for helping customers succeed. You will work closely with customers, Account Managers, internal teams, and stakeholders to design More ❯

environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Senior Customer Solutions Architect to join our team. The Senior CSA will play a pivotal role in ensuring our customers achieve their … desired outcomes by leveraging our products and services effectively, this will be achieved through various types of engagement which might include Professional Service. This role combines technical expertise, strategic thinking, and a deep understanding of customer needs to drive adoption, satisfaction, and long-term success. The role might … require traveling to customer sites, Company events and Conferences. The ideal Senior Customer Solutions Architect is a problem-solver with a strong technical background, excellent communication skills, and a passion for helping customers succeed. You will work closely with customers, Account Managers, internal teams, and stakeholders to design More ❯

environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Senior Customer Solutions Architect to join our team. The Senior CSA will play a pivotal role in ensuring our customers achieve their … desired outcomes by leveraging our products and services effectively, this will be achieved through various types of engagement which might include Professional Service. This role combines technical expertise, strategic thinking, and a deep understanding of customer needs to drive adoption, satisfaction, and long-term success. The role might … require traveling to customer sites, Company events and Conferences. The ideal Senior Customer Solutions Architect is a problem-solver with a strong technical background, excellent communication skills, and a passion for helping customers succeed. You will work closely with customers, Account Managers, internal teams, and stakeholders to design More ❯

environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Senior Customer Solutions Architect to join our team. The Senior CSA will play a pivotal role in ensuring our customers achieve their … desired outcomes by leveraging our products and services effectively, this will be achieved through various types of engagement which might include Professional Service. This role combines technical expertise, strategic thinking, and a deep understanding of customer needs to drive adoption, satisfaction, and long-term success. The role might … require traveling to customer sites, Company events and Conferences. The ideal Senior Customer Solutions Architect is a problem-solver with a strong technical background, excellent communication skills, and a passion for helping customers succeed. You will work closely with customers, Account Managers, internal teams, and stakeholders to design More ❯

for leading and owning Net New Sales of Salesforce SaaS cloud solutions via Zensar services. This role involves developing strategic sales plans, building strong customer relationships, and achieving revenue targets. K ey Responsibilities: Sales Leadership : Lead and own sales pipeline for Salesforce Cloud services to achieve sales targets and … grow Zensar’s Salesforce SaaS cloud market share. Strategic Planning : Develop and implement effective sales strategies to drive business growth and meet revenue objectives. Customer Engagement : Build and maintain strong relationships with key customers, understanding their business needs and providing tailored solutions. Pipeline Management : Oversee the sales pipeline … to ensure accurate forecasting and effective management of sales opportunities. Collaboration : Work closely with other departments, including marketing, product development, and customer support, to ensure a cohesive approach to customer engagement and satisfaction. Market Analysis : Stay informed about industry trends, competitive landscape, and emerging technologies to identify More ❯

Dynamics Engineer (Business Central) you will help deliver RSSBs vision of becoming a fully digital organisation by developing and configuring our Microsoft Dynamics D365 Customer Engagement & Business Central systems. You will devise and champion solutions which make these systems and processes easy to use, and ensure they deliver … Coach other engineers in the team on the Microsoft Dynamics 365 development lifecycle and technical capabilities. Qualifications/Experience Essential Experience of Dynamics 365 Customer Engagement and Business Central capabilities and architecture. Experience supporting an organisation implement and embed ERP solutions. Experience of the Microsoft Power Platform, including … goals and outcomes. Take responsibility and demonstrate accountability in completing tasks and achieving objectives, actively seeking to resolve problems and identify opportunities. Committed to customer service and placing customer satisfaction at the heart of our success to ensure we deliver against our shared goals. Can work collaboratively within More ❯