26 to 43 of 43 Customer Experience Jobs in Reading

ensures acquisition activities are delivered to time, cost, and quality while supporting shareholder and business objectives. Why this role matters; Maintaining network coverage and customer experience depends on acquiring and retaining the right sites at the right time. This role ensures acquisition activities are effectively managed, risks … acquisition processes, reporting, and delivery practices Promote collaboration across suppliers, shareholders, and internal teams to achieve successful outcomes Who we’re looking for; Experience delivering complex programmes or projects across multiple stakeholders and suppliers Proven ability to deliver within structured governance and control frameworks Strong understanding of acquisition, planning ...

improvement to management and service owners. Own the Big Issues: Lead critical support escalations with a problem-solving mindset and ITIL-driven strategies. Elevate Customer Experience: Drive exceptional service delivery through proactive communication and efficient incident resolution. What You Bring A deep understanding of IT Managed Services … proven track record in team leadership. Stellar customer handling and escalation management skills. The ability to communicate technical information with clarity to diverse audiences, including senior stakeholders. A knack for prioritising tasks and delivering under pressure with strict deadlines. Technical know-how in IT systems, networks, databases, Microsoft, VMWare ...

would hosting a room of Red Team members; from talking business benefits to bits and bytes. The successful DSA drives a superior customer experience by delivering technology solutions tailored to customer needs and is able to exceed their assigned quota. What you'll doArticulate the value … hygiene Conduct online webinars or in-person presentations to generate qualified leads Travel as needed We're looking for someone withSignificant enterprise software sales experience, generating and closing large & complex software transactions with the biggest customers in the region A strong team mentality - selling is a team sport ...

company to identify and mitigate potential gaps within processes and cycles Document and monitor requirements needed to institute proposed updates in relation to customer experience Work alongside sales teams to successfully monitor progress and implementation of initiatives Account for possible project challenges or constraints and proactively seek … presenter The role will be based at our Reading location and is an in-office position. REQUIRED QUALIFICATIONS Minimum of five years of professional experience in IT solutions Experience within cybersecurity industry, preferred Understanding of best practices regarding system security measures Advanced understanding of business analysis techniques ...

current and past clients, plus the ability to create similar synergies at new accounts. Essential Duties and Responsibilities: Identify, win and expand enterprise customer accounts across AI training/inference, HPC, data platforms, cloud, IoT and edge. Build multi-threaded relationships and executive sponsorship in large complex customers. Drive … pipeline accurate and current, progress deals with clear next actions, and forecast credibly. Collaborate cross-functionally with commercial, technical and operations teams to ensure customer experience excellence. Qualifications: 5-10+ years in enterprise business development/strategic sales for infrastructure (servers, storage, AI/HPC, cloud/ ...

driving performance, quality and continuous improvement. Working closely with the CISO and senior stakeholders, you’ll shape the future cyber services portfolio, strengthen the customer experience and ensure services deliver measurable security and business outcomes. We’re looking for someone with significant cyber services leadership, ideally from both … MSSP side and corporate side, executive stakeholder experience and the executive presence to lead complex strategic relationships. The role is offered as hybrid in either central London or Reading. Barclay Simpson, recognised specialists in Cyber Security jobs and recruitment: https://www.barclaysimpson.com/specialisms/cyber-security-jobs ...

with executive oversight of a major MSSP relationship. You will work closely with the CISO and senior stakeholders to shape the services portfolio, strengthen customer experience, and drive measurable security and business #J-18808-Ljbffr ...

GmbH in Reading seeks an AI Innovation Director to lead the definition, design and industrialisation of AI and autonomous-operations solutions across service assurance, customer experience, fault management, or change management. You will guide lighthouse deployments, shape value-driven use cases, and ensure scalable blueprints and runbooks, while ...

across sales, technical and leadership teams. You will build trusted relationships, influence stakeholders, and accelerate opportunities while coordinating resources to deliver exceptional partner and customer experiences. This remote role requires travel across the UK, with an emphasis on quarterly business reviews and programme execution. #J-18808-Ljbffr ...

clients, especially the Distributors, Panel builders, Installers, OEM and Integrators as well the End users in the industry & tertiary sectors, ensuring business growth and customer satisfaction. You will manage the promotion of the Universal Enclosures offer including the P&S (adapted products and services) and provide techno-commercial support … across your territory. Build and develop strong relationships with distributors, OEMs, panel builders, integrators and end users. Identify new business opportunities while expanding existing customer relationships. Develop and deliver account and territory growth plans aligned with business objectives. Promote Schneider Electric's enclosure solutions, products and services through customer ...

global organisation in the digital products and fintech space is looking for a Senior DevOps Engineer to support the delivery and evolution of its customer-facing platforms. The business develops and operates a suite of high-traffic digital products, including web, mobile, and API-driven services used by millions … pipelines. Working closely with product engineering, security, and platform teams , you will help accelerate product delivery, improve system reliability, and enhance the overall user experience through modern DevOps practices. This role will suit someone passionate about product-driven engineering , platform scalability, and continuous innovation. Key Responsibilities Support the build ...

team based in Reading. This is a fantastic role within a friendly team, giving you responsibility for the accurate, timely, and continuous processing of customer orders, invoices and revenue transactions, and ensuring revenue recognition complies with company policies and procedures. You will be responsible for this process from entering … customer orders, submission of invoices to customers and revenue recognition. This is a hybrid role with 1 day in our Reading, UK office reporting to the Revenue Supervisor. Responsibilities: Ensure all orders received comply with company policy and accounting regulations. Book the sales order and create sales invoices accurately ...

Grow with us EMEA CSS Operations is the trusted, digitally-enabled business orchestrator, supporting frictionless customer experiences throughout its Life Cycle and providing insights that secure firm, compliant execution against financial and operational EMEA CSS targets, delivering market-leading cost efficiency, customer and employee satisfaction and enabling continuous … with the CU & SLs stakeholders, ensure smooth selling of compliant, first-time right solutions and efficient on time and on cost deliveries that improve customer satisfaction. The role, ensures best practice generation and sharing with wider EMEA CSS Operations team to drive operational excellence across EMEA CSS. This roles ...

Ready to Make a Difference? Join Us as a Customer Service Agent! Become the voice our customers trust and the support they rely on. As a Customer Service Agent , you'll help customers resolve water and wastewater service enquiries, delivering exceptional service when it matters most and making … real difference every day. What you'll be doing as a Customer Service Agent Be the first point of contact for customers, handling inbound phone enquiries and getting to the root of issues quickly. You'll gather key information, keep customers informed every step of the way, and accurately ...

leading UK technology solutions provider, helping organisations unlock the power of technology through innovative IT hardware, services, and solutions. With a strong reputation for customer service, technical expertise, and long-term partnerships, my client is continuing to grow their Corporate and Commercial division. Due to this expansion, my client … their growing team in Reading. This is an exciting opportunity to join a business where you’ll have the autonomy to build your own customer base, develop long-term relationships, and benefit from uncapped earning potential. The Role As a New Business Development Executive/Manager, you will ...

Thames Water Utilities Limited is seeking a Contact Channel CX Lead to shape how customers interact across channels, delivering seamless, engaging experiences. You will lead journey managers and channel owners, driving cross-channel storytelling and data-driven improvements. You’ll design end-to-end customer journeys, implement best practices ...

seeking a Head of Digital Growth to lead the multi-year digital modernisation across adviser and customer experiences. The role shapes the growth thesis, orchestrates cross-functional squads, and balances business case discipline with regulatory and consumer duties … regulated environment. Based in the UK (Stirling/Edinburgh/London/Reading) with hybrid working, the role reports to the Director of AX, CX & Digital Proposition and oversees a team of up to six transformation projects. #J-18808-Ljbffr ...

Manager to strengthen its UK partnership with Softcat. You will build trusted relationships, influence stakeholders, and drive initiatives into action, engaging in partner and customer-facing sales conversations. You will develop joint growth plans, accelerate pipeline opportunities, and coordinate resources across teams to ensure exceptional partner and customer ...