11 Customer Insight Jobs in the Midlands

LEAD CUSTOMER DATA SCIENTIST LEICESTER (hybrid) £60,000 - £70,000 + benefits This is an excellent opportunity to work as a Customer Data Scientist, joining the team of this leading retail company based in Leicester. With the chance to shape and influence personalisation across the customer journey … with this company's large database of customers and transactions, you'll have a wealth of data to work with and work on, influencing customer journeys and their shopping experience. THE ROLE: As the Customer Data Scientist, you will be reporting to the Head of Data Science and … you will work on: statistical modelling within the customer analytics space to provide insight on customer behaviour this includes customer regression models, prediction models and forecasting for customer behaviour across the business personalising the customer shopping experience online through past behaviours and predictive modelling more »

CUSTOMER INSIGHT MANAGER EAST BIRMINGHAM (hybrid) UP TO £55,000 + benefits Bring your SQL and customer insight skills to support this leading financial services company! Being able to work across the business and use data and insights to make changes across the business, this is … from around the globe, communicating in a way that works for all hands on with SQL, SAS and Python for conducting analytics work, understanding customer behaviour, lifetime value, retention, etc. and deployment of segmentation models to fully understand the customer base, propensity models to predict future customer behaviour, and customer frequency modelling different business problems and how data can help the business YOUR SKILLS AND EXPERIENCE: experience in a customer insight analytics role, working across similar projects as listed above technical skills in SQL, SAS, and/or Python, as well as a more »

Do you have a passion for finding the story in data? Are you confident in analysing data and applying context to derive insight? If so, this role could be for you. Customer Experience Insights Analyst- Temporary Contract Here at Saint Gobain Interior Solutions, we’re offering a temporary … contract working as a Customer Experience Insights Analyst based at our site in East Leake, Loughborough. This is a hybrid role split between WFH and office. Saint Gobain Interior Solutions is one of many exciting Saint-Gobain brands in the UK. The Saint-Gobain Interior Solutions portfolio of brands … our full range of solutions and knowledge together all under one roof, this includes British Gypsum and Isover. What will I be doing? The Customer Experience Insight Analyst role will navigate multiple data sources to harness the power of data to drive decisions and inform customer centric more »

team, this role will lead from the front to champion digital and technology projects, with primary focus to act as the voice of the customer to drive technology and use of telematics roadmap, through the adoption of digital technologies, to provide customer insight and adding true value … with key stakeholders and Group to shape and lead the development and delivery of value creating services and features for our customers and internal customer support teams, to increase customer loyalty, reduce administration and drive operational efficiencies and service improvements. Job Specific Responsibilities and Accountabilities - Lead the technology … and telematics roadmap to enhance our capabilities to deliver superior customer experience, creating added value propositions to differentiate the group from its competitors - Work cohesively with group strategy and European colleagues - Promote the effective integration and use of products to internal stakeholders and our customer's providing guidance more »

CUSTOMER ANALYTICS MANAGER BIRMINGHAM £45,000 – 55,000 Global leader in financial services going through a huge insight transformation. Take on a managing role where you help to lead an arm of company in providing detailed customer insights! THE COMPANY Financial service going through a digital transformation … You will work with one of their leading retail partners focussing on how to benefit and grow the external brand! THE ROLE As a Customer Analytics Manager your focus will be to aid the business in providing insights across customer and campaign analytics, specifically you will: Use SQL … and Python to understand and breakdown large sets of data to extract impactful insights on customer lifetime value, customer churn and retention Segment customers through data modelling and deep dive analysis, allowing for targeted marketing and a more personalised customer experience Provide insights to senior stakeholders (internal more »

Role: As a Senior Collections Analyst, you will be responsible for: - Looking at and analysing the performance of collections and the effects - Looking at customer insight and segmentation of customer debt. - Adhoc analytics for the team and team performance Skills/Requirements: - SQL experience - Python or data more »

growth. The company are scaling and increasing their market share resulting in scope to pick up more responsibility and progress quickly. Core responsibilities: Use customer insight and data to drive the business forward. Partner with the Senior Leadership Team to develop and execute a strategic roadmap A focus more »

and Services team, we are excited to further expand our department by introducing an ABM Marketing Executive who will be responsible for supporting the Customer Marketing Manager in the execution of marketing actions provided from customer profiles, purchasing behaviour and insights. Role Overview: We are seeking a proactive … ABM Marketing Executive to join our team. Reporting to the Customer Marketing Manager, the successful candidate will play a pivotal role in implementing Account-Based Marketing strategies for both high-value strategic client accounts and customer groups based on emerging purchasing profiles and customer behavioural trends. As … an ABM Marketing Executive your responsibilities are to: Develop and implement personalised marketing campaigns, tailored to specific strategic clients and customer segments, to drive engagement and revenue growth. Utilise customer insights data to develop compelling value propositions and messaging that resonate with target accounts and customer groups. more »

not limited to: Stay updated on industry trends, market conditions, and competitor activities Gather market intelligence and provide feedback to management regarding product performance, customer preferences, and competitor strategies. Collaborate closely with the internal sales team, marketing department, and other stakeholders to align sales strategies, share customer insights … knowledge, sales techniques, and professional development. Manage and maintain a CRM base of existing customers Establish and maintain strong relationships with customers to enhance customer loyalty and satisfaction. Understand customer needs via regular visits/calls to customers to promote and sell our innovative products and services Support … Proficiency in using CRM software and other sales-related tools. Technology experience preferred and an interest in Technology is a must. Previous experience in customer service Strong background in lead generation Be creative when faced with challenges and sharing best practice with peers. Confident to proactively work on your more »

Product and Marketing Manager is a key role in the evolution and growth of our client's business and will be responsible for translating customer/market insights and industry knowledge into winning propositions. The successful candidate will manage the assigned Printhead and Textile solutions/services within the … management activities for the assigned products and services, in close collaboration with strategic partners . Develop, assigned services roadmap, and market propositions based on customer, and competitor analyses, to ensure the offerings are leading the market needs and expectations Value proposition development based on customer insights Support sales … including making prospect/customer visits, providing sales training content, contributing to internal and external social communities/blogs/portals, and facilitating sales training activities Facilitate pricing (price setting) decisions and margin optimization Support upstream marketing activities (e.g. buyer personas, competitive positioning, market requirements, launch plan) and drive more »

To Go & Savoury Pastry, primarily across our brands Urban Eat, Leaf & Loaf & West Cornwall Pasty Company. Delivering Innovation that is driven by consumer and customer insight. Continuously developing and introducing new and improved products to meet strategic objectives of the business and expectations of customers. Generating internal and external … briefs Conudcting market research to investigate and identify customer needs The Ideal Candidate We believe that success is built upon collaboration and diverse perspectives. At Samworth Brothers, we welcome candidates who are passionate about working together to achieve greatness. As a valued member of our team, you will bring more »