15 of 15 Customer Insight Jobs in the Midlands

Role: Functional Consultant Dynamics 365 CE (Customer Insights & Journeys) Location: Birmingham (Hybrid: 1 2 Days a Month On-Site) Salary: £45,000 - £56,500 Contract: Fixed-Term (12 Months) Network IT are supporting our clients large-scale digital customer engagement transformation , we are seeking an experienced Functional Consultant … functional lead for Microsoft Dynamics 365 Customer Engagement (CE) . More specifically, Customer Insights and Customer Journeys , supporting the organisation in delivering data-driven, personalised customer experiences at scale. This is a senior, hands-on role within IT Services, combining functional leadership, solution design, and delivery ...

through the CRM (Salesforce). Take ownership of outbound sales efforts, including lead generation, conversion of incoming enquiries, proposal management, and relationship development. Champion customer insight and feedback across the business, ensuring client needs are reflected in service development. Build and maintain strong commercial relationships with OEMs, Tier … makers within the automotive and manufacturing sectors. Ideally degree qualified with experience in B2B sales with the ability to build and maintain senior-level customer relationships: Ability to understand complex services and communicate them in a customer-focused way. Proficient with MS Office and CRM platforms (Salesforce preferred ...

post is subject to DBS clearance. Hays Technology are working in partnership with a large public sector organisation in Coalville to recruit a Senior Insight Analyst to join their Technology team on a temporary basis. The successful candidate will focus on transforming data into actionable insights that drive decision … core record systems and processes. In order to apply, you must have the following skills and experience: Previous experience as a Data or Insight Analyst preferably within social housing, local government, or public sector organisations. Experience with housing-related data: Familiarity with housing management systems (e.g., MRI, Northgate, Civica ...

establish CI/CD pipelines for improved deployment processes Skills & Experience Required Strong hands-on experience with Microsoft Dynamics 365, particularly: Sales Module Customer Insights & Journey Module Experience supporting and implementing coded solutions within Dynamics 365 (ideally using Visual Studio Code) Proven experience using and maintaining Power Automate Flows ...

between stakeholders and delivery teams Leading products from concept through to delivery and continuous improvement Ensuring solutions meet regulatory, compliance and operational requirements Using customer insight, data and market trends to shape product decisions Championing agile ways of working and continuous improvement What we're looking for: Proven … agile environment Confident stakeholder manager who can influence at all levels Technically curious - able to work closely with developers and understand constraints Customer-focused, pragmatic and outcome-driven Agile or project-related certifications are a bonus Have worked on customer facing products Why this role ...

initiatives. Translate complex financial services and systems requirements into clear specifications, process flows and use cases. Support continuous product discovery and improvement through data, customer insights, and experimentation. Identify dependencies and risks across the full lifecycle, ensuring solutions are efficient and compliant. Embed regulatory, security and risk considerations into ...

make a meaningful impact for users. Lead the full product lifecycle: discovery, prototyping, testing, launch, and ongoing optimisation. Develop clear product roadmaps informed by customer insights, data analysis, and cross-functional input. Work closely with engineering to support technical decision-making and ensure smooth delivery of product features. Requirements ...

delivery, quality assurance, and efficient provisioning. Implement governance processes and performance metrics for the wholesale/enterprise division. Manage risk, compliance, and regulatory issues. Customer Management Serve as a senior point of contact for key wholesale and enterprise customers. Lead contract negotiations, renewals, and major account reviews. Drive customer … driven, collaborative, solutions focused culture. Market Intelligence Monitor industry trends, competitor activity, and emerging technologies (5G, SD-WAN, cloud, edge). Use data and customer insights to shape product roadmap and strategic decisions. Experience 10+ years in wholesale, enterprise, or commercial leadership preferably within telecoms. Proven track record negotiating ...

Full Time | UK-wide travel , East Midlands based | Competitive Salary + Car allowance + Excellent Benefits Are you a confident, customer-focused professional who knows how to bring solutions to life? Do you thrive on engaging with clients, shaping opportunities, and guiding them through the buying process with clarity … this role could be the perfect next step. Were looking for a Security Solutions Sales Consultant to support business development, pre-sales activity and customer engagement. Youll work closely with the Head of Business Development and Sales, partnering with customers from first conversation through to deal progression and handover. ...

account development, while building and leading a local team over time. You will act as the regional authority on go-to-market strategy, customer behaviour, and cultural nuance, working closely with global Marketing and Sales teams. This role suits someone who is passionate about marketing research, data-led decision … DACH market internally, clearly articulating opportunities, risks, and investment needs. Marketing Strategy, Research & Execution Lead market research initiatives to continuously deepen understanding of DACH customer segments, buyer behaviour, and competitive landscape Translate insights into clear positioning, messaging, and campaign strategies Localise and optimise all marketing touchpoints, including website content ...

your family. A great holiday package About the role At Tesco and Booker, we’re building digital experiences that make things easier for every customer—and everyone’s welcome to be part of that journey. If you’re passionate about crafting intuitive online shopping experiences and influencing product strategy … Booker Technology, you will be a key member of the Online Shopping team, helping to shape the product roadmap and deliver world-class digital customer experiences across both web and mobile app channels. You’ll help develop secure, scalable, user-centred digital solutions that boost customer satisfaction ...

client is seeking an experienced Business Development Executive to drive commercial growth by identifying and converting new business opportunities, while managing and developing existing customer relationships. This pivotal role combines proactive business development, account management, and sales administration to deliver sustainable growth across retail, foodservice, and wholesale channels. … teams. Represent our client at trade shows and industry events to build brand awareness and market presence. Account Management Manage and nurture a defined customer portfolio, ensuring exceptional service and retention. Communicate pricing updates, promotions, and contractual terms in alignment with the Commercial Director. Provide regular business reviews ...

Role: Functional Consultant Dynamics 365 CE (Customer Insights & Journeys) Location: Birmingham (Hybrid: 1 2 Days a Month On-Site) Salary: £45,000 - £56,500 Contract: Fixed-Term (12 Months) Network IT are supporting our clients large-scale digital customer engagement transformation , we are seeking an experienced Functional Consultant … functional lead for Microsoft Dynamics 365 Customer click apply for full job details ...

strategy. The candidate will be confident in presenting insights and progress to senior stakeholders, comfortable with reporting and forecasting, and committed to delivering exceptional customer service. Position Overview Summary: The Business Development Manager is responsible for driving direct sales and commercial engagement with stakeholders in the data centre sector … across the UK & Ireland. This role focuses on identifying opportunities, converting leads, and managing customer relationships to grow our presence in the market. Key Responsibilities: Sales Execution & Account Management Identify and engage with data centre developers, contractors, and consultants to generate new business and grow existing accounts. Stakeholder Engagement ...

looking for a proactive and customer-focused Client Success Manager to support the launch and growth of a new software product. As the first Client Success Manager, you will play a key role in onboarding new customers, ensuring they realise value quickly, and building strong foundations for long-term … technical setup, training clients, reviewing early data, and supporting customers through their first 30 days. You will also contribute to product development by sharing customer insights, improving onboarding processes, and helping shape future training materials. The role requires confidence handling customer queries, including sensitive or challenging conversations ...