3 of 3 Customer Insight Jobs in the Thames Valley

who use our industry-leading data to produce bespoke and semi-automated reports for clients. Working closely with the Head of Group Consultancy, you’ll help deliver tailored market insight that blends housing market trends with customer behaviour—drawing on the unique position of our estate agency network. You’ll also collaborate with the wider Connells Group & Hamptons … data-driven graduate with at least 2 years’ experience to join the Connells Group Consultancy team. You’ll help produce client-facing reports that combine housing market data with customer insight, supporting strategic decision-making for clients and business development across the group.This is a unique opportunity to develop advanced analytical skills, gain exposure to a wide range … ll be doing: Analyse proprietary and public datasets to produce tailored reports for clients Support the creation of semi-automated reporting tools and dashboards Blend housing market trends with customer insight to deliver commercially valuable analysis Work closely with the Head of Consultancy on bespoke client briefs and strategic reviews Collaborate with the wider research team to ensure More ❯

Senior Customer Services Analyst (Viator) Oxford, United Kingdom Senior Customer Services Analyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believethat making memories is what travel is all about. And with 300,000+ travel experiences toexplore-everything from simple tours to extreme adventures (and all the niche, interesting stuffin between … easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary.Viator. One app, 300,000+ travel experiences you'll remember. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. … The Customer Services Analytics Team is seeking a Senior Analyst who has the analytical and leadership skills as well as business experience to support numerous end users from an analytics and measurement perspective, driving out insight to influence valuable change, and is looking to join a fast-growing all-star team dedicated to providing the highest quality data More ❯

to hear from you! Our IT Services Team provides IT solutions and support to over 4000 internal customers. You will learn on the job and work to successfully resolve customer IT issues. Role As an advocate of Customer Service excellence, you will act as a referral point for dealing with complex or technical customer requests, issues, complaints … Learning how to use a range of IT support tools Recording, updating and documenting requests using the IT Service Desk system Installing and configuring new IT equipment Providing excellent customer service when speaking to internal and external customers Training You will gain experience in a large organisation, whilst studying towards your nationally recognised qualification - Customer Service Level … you require to be successful. You will be given one day a week to complete your training. The training you will be completing as part of the Level 3 Customer Service apprenticeship standard includes: Knowing your customers Providing a positive customer experience Meeting regulations and legislation Systems and resources Working with your customers/customer insights Dealing More ❯