1 to 25 of 57 Customer Requirements Jobs in the North of England

attention to detail, communication, and teamwork within the team. Candidates with a good understanding of all aspects of Systems Engineering relating to lifecycle processes and methodologies should apply. Responsibilities Requirements Analysis & Management Review and interpret User Requirements Documents (URDs) Derive and document system/sub-system requirements Establish and control requirement baselines Perform impact assessments on change … requests Manage requirements through IBM DOORS (or equivalent) Solution Development Develop technical solutions for hardware, software, and systems-of-systems Decompose requirements into design building blocks at system and subsystem level Identify, propose and secure buy-off for system solutions Support configuration definition and management activities Artefact Generation Produce high-quality technical documentation in line with project governance … verification plans You are expected to be able to work in all areas of top the V model where you will be able to support concept translating systems to customer requirements, through to in-service support. You will be expected to provide systems engineering support to customer design and engineering management teams. Full requirements management (creation More ❯

apply best practices and continuous process improvements - Influence internal technical teams to drive multisystem process & system changes - Provide scalable solutions for continued scale product and service offerings - Set project requirements and drive results across internal and external - Drive continuous improvement initiatives to lower risks and reduce lead times. - Influence partner processes, technologies, and policies to achieve mutual benefits for … both organizations in a sustainable manner. - Analyze production schedules and demand forecasts, ensuring our customer requirements are met, whilst maximizing site utilization - Drive complex business analysis to identify business opportunities to improve internal and external processes A day in the life - Review Production Metrics and Escalations: Begin the day by reviewing key performance indicators (KPIs) from the previous … into business analytics to identify potential areas for improving internal and external processes. Present findings to relevant teams and propose scalable, data-backed solutions to enhance production efficiency and customer satisfaction. - Team Sync on Technical Systems Changes: Collaborate with internal technical teams to discuss necessary system changes that can drive improved efficiencies in cross-functional processes. Provide clear requirements More ❯

Customer Account Manager - Managed Services Location: Manchester (Hybrid working, 3 days office, 2 days home) Salary: to £28-30k Dep on experiences + £8-10k Commission + Bens Our client, an expanding and dynamic provider of managed services is looking to recruit a Customer Relationship Manager to join their customer excellence and account management team … Main purpose of Role: Working closely with the named Account Directors across a nominated Account Roster and the broader business functions to support the creation of the best possible Customer Experience, Retention of Annual recurring revenues and incremental Account spend. As part of the overall engagement, support the Account Directors in working to drive cross sell and upsell opportunities … leading role supporting the Account Director within named Accounts on run rate business. Work working closely with the team to bring new contacts and opportunities to light through close customer management. Engage directly in their own named accounts drive growth and ensure the retention of the support renewal and recurring revenues. Continue to develop incremental opportunities by identifying cross More ❯

Are you an experienced Technical Sales/Customer Services Advisor keen to support solutions within the manufacturing sector? If so, the following permanent role could be for you. My client is a leading manufacturer of custom-made steel door solutions in the Newcastle-under-Lyme area. They are looking for an Internal Sale Support Officer/Customer Services … Production Teams. This is an exciting time to join a thriving business who have recently experienced significant investment in the growth and in the facility to ensure market leading customer quality and innovation. You will be responsible for: Preparing and submitting quotes in line with customer requirements and health and safety requirements Responding to customer … customers (specification advice, preparing and submission of literature) Providing after sales support (drawings and specifications) Providing support to the external sales team Sourcing new customers You will have: Strong customer service and query resolution skills Proficiency in MS Office Strong organisations skills Some experience of technical sales (highly desirable) Estimating experience within the manufacturing industry (highly desirable) CAD experience More ❯

to successfully implement the software for customers within given timeframes and manage their expectations and budget throughout the implementation phases. You will also act as the "voice of the customer," helping to shape the direction of the product strategy and roadmap. Building strong working relationships with internal teams such as Sales, Software Development, and Helpdesk is also a key … part of the role. Key Responsibilities Conduct demonstrations and consulting sessions (on the phone and in-person). Document and validate customer business requirements and map them to Concerto functionality. Advise customers on best-practice implementation approaches. Plan, manage, and communicate project progress, achieving milestones and maintaining momentum. Configure the Concerto application to meet customer requirements … data collation and manipulation tools like Excel. Familiarity with the concept of Software as a Service (SaaS) and project management methodologies. Excellent communication skills and the ability to build customer relationships. The ability to multitask and engage with multiple projects and customers simultaneously. Core qualities and attributes include being a self-starter, highly organised, adaptable, and a collaborative team More ❯

the Design and Test team. This team is a multi-disciplinary environment of design leaders and test engineers dedicated to advancing the knowledge of automation and how millions of customer orders are fulfilled every day. The automation engineer is responsible for defining design and validation plans, from automation system concept creation to the readiness of the design for shipment … multidisciplinary engineering test results. About the team The ANR10 test and design team is responsible for defining and implementing appropriate development processes for mechatronic systems. This includes eliciting stakeholder requirements, defining system requirements and architecture, leading mechatronic system design, and ensuring system functionalities meet customer requirements through design validation and system verification tests. Minimum qualifications Degree More ❯

M1 3BN office based Salary: circa 60k dependent on skills and experience+ Benefits Full Time We are a leader in bespoke cloud communication platforms, is seeking a skilled and customer-focused Solution Implementation Lead to take ownership of configuring, deploying, and supporting advanced Twilio Flex solutions for our clients. In this key role, youll combine deep technical expertise with … strong communication skills to bridge the gap between customer requirements and successful technical delivery. From initial design and configuration to post-launch support, youll be instrumental in ensuring each project meets our clients business needs and runs smoothly in a live environment. Duties include but not limited to: Configure, deploy, and optimise Twilio Flex and Ciptex RACE solutions … to meet customer goals Translate high-level business requirements into clear technical specifications Deliver customer training programmes, including train-the-trainer sessions and user guides Provide early-life support and ensure a smooth handover to ongoing support teams Manage integrations, data migrations, and number porting activities with minimal disruption Collaborate with developers to ensure custom features and More ❯

Functional Consultant to be part of our team. Our SAP Functional Consultants work directly with both clients and internal teams in a project environment to gather and analyse business requirements for the support and configuration of their specific SAP module(s). Works to understands the businesses functional area and participates in the configuration of product, implementation, maintenance and … and a client led environment. We are a virtual first company so you will be based at home with minimal travel. Essential Job Functions Gathers and analyses user business requirements and processes. Understands client requirements, needs, and functionality of the ECC and S/4 product module. Defines and documents business requirements and validates solutions with the … client. Works with business users to configure the module to translate business requirements into functional design specifications. Defines initial settings, module-relevant security settings and reporting options. Understands processes and reporting requirements and user interfaces impacted by the ECC/S/4 system. Identifies modifications and recommends and applies changes as appropriate. Provides ongoing SAP functional system More ❯

and be personally responsible for providing bespoke technical solutions for customers and SME on all Radio Engineering. Role Includes: Design and build of bespoke technical solutions in line with customer requirements. Provide Technical assurance to customers. Preparation CODEPLUGS/FLEET Plans for customer requirements (Motorola & Hytera). Installation, Troubleshooting and maintenance of telecommunication equipments from different vendors … Hytera, Motorola, Tait, Simoco, Kenwood and Icom Site Maintenance and servicing Faults Management with log analysis, defects debug and work around responsibility Business support: customer needs analysis and customer presentation of new products Involved in providing Technical Support to the communication systems in major contracts Skills and Experience: 2+ years experience from within either military or commercial Radio More ❯

and be personally responsible for providing bespoke technical solutions for customers and SME on all Radio Engineering. Role Includes: Design and build of bespoke technical solutions in line with customer requirements. Provide Technical assurance to customers. Preparation CODEPLUGS/FLEET Plans for customer requirements (Motorola & Hytera). Installation, Troubleshooting and maintenance of telecommunication equipments from different vendors … Hytera, Motorola, Tait, Simoco, Kenwood and Icom Site Maintenance and servicing Faults Management with log analysis, defects debug and work around responsibility Business support: customer needs analysis and customer presentation of new products Involved in providing Technical Support to the communication systems in major contracts Skills and Experience: 2+ years experience from within either military or commercial Radio More ❯

and be personally responsible for providing bespoke technical solutions for customers and SME on all Radio Engineering. Role Includes: Design and build of bespoke technical solutions in line with customer requirements. Provide Technical assurance to customers. Preparation CODEPLUGS/FLEET Plans for customer requirements (Motorola & Hytera). Installation, Troubleshooting and maintenance of telecommunication equipments from different vendors … Hytera, Motorola, Tait, Simoco, Kenwood and Icom Site Maintenance and servicing Faults Management with log analysis, defects debug and work around responsibility Business support: customer needs analysis and customer presentation of new products Involved in providing Technical Support to the communication systems in major contracts Skills and Experience: 2+ years experience from within either military or commercial Radio More ❯

and detail-oriented Quality Engineer to join our established aerospace and defence organisation in York. The successful candidate will play a key role in ensuring compliance with quality standards, customer requirements, and regulatory frameworks, supporting the delivery of safe and reliable products and services. Key Responsibilities: Develop, maintain, and improve quality management systems and processes in line with … cross-functional teams (engineering, manufacturing, supply chain) to resolve quality issues and promote best practices. Analyse quality metrics and performance data, providing reports and recommendations to senior management. Review customer and regulatory requirements, ensuring projects meet all specifications. Support training initiatives and promote a strong culture of quality throughout the business. Skills & Experience: Degree or equivalent qualification in More ❯

products and ensure all data is correct and accurate. Process, check and approve specifications. Ensure all necessary and accurate legislative information is incorporated into the specifications, ensure compliance to customer policies for own label products and internal polices for branded products. Ensure all necessary information is presented in a pack copy format to enable the generation of a product … label which meets with all relevant legislation. Understand, maintain, and develop knowledge of retailer/foodservice plus other customer requirements to enable maintenance of customer specifications on their chosen systems/portals. Liaise with Suppliers, Technical, Procurement, Regulatory, R&D, Technical Account Managers, Marketing and Project Managers to ensure products are compliant and that the correct data … is used to complete customer and branded specifications. Generation of pack copy data and checking of artwork to ensure that it is compliant, correct, and reflective of the pack copy. Answering enquiries relating to the products managed including allergen, ingredient, and nutritional information What we offer you in return...? Competitive salary Up to 7.5% pension Life assurance Wide range More ❯

our Busway product range , located remotely in the Europe. Reporting to the Global Product Line Director - Busway the Product Manager Busway, EMEA will be responsible for P&L analysis, customer engagement, market strategy, pricing recommendations, operational excellence, and R&D input, with a strong emphasis on compliance with IEC, EN and other relevant EMEA standards. The role will collaborate … Site UK, Ireland or Poland, but wider Europe can be considered. What a typical day looks like: Develop and recommend product line strategies tailored to the EMEA market trends, customer needs, and regulatory requirements. Work closely with sales, marketing, engineering, operations, and other internal teams to ensure alignment and successful product delivery. Monitor and analyse P&L performance for … growth in our go to market approach. Prepare business cases and financial models to support investment decisions in product development, engineering. Conduct ongoing research to understand EMEA market dynamics, customer requirements, and competitor offerings. Collaborate with R&D and engineering teams to define product requirements and prioritize features based on market needs. The experience were looking to More ❯

You will be responsible for building and sustaining a first-class relationship with all customers whilst arranging the engineer visits for the telematics order requests as well as managing customer expectations, quoting realistic timeframes to complete tasks, in line with workload. We would love to welcome you to our Crewe office, working hours of Monday-Friday 8:30am … you will have day to day responsibility for associated project management implementation and administration Create and deliver project work plans and revise as appropriate to meet changing needs and requirements Liaise with internal and external teams to implement installation plan(s) and manage installers to deliver in line with SLAs agreed Produce project tracking documents Ensure project documents are … complete, current, and appropriately stored Day to day project management, handling and resolving any queries arising System setup and reporting in line with customer requirements Work closely with relevant stake holders to ensure effective and efficient Implementation of the project(s) Prioritise, manage and report on the project, working with key stakeholders Identify resources and assign responsibilities Ensure More ❯

day of the role: Regulatory Compliance : Ensure all products comply with UK and European Safety Directives (EN71, EN14619) and other relevant standards. Stay updated with new or changing regulatory requirements and collaborate with UK Trading Standards and European Regulatory Authorities. Quality Assurance : Provide expertise throughout the product development process, oversee product testing and validation, and manage customer complaints … manufacturing processes. Collaboration & Project Management : Lead cross-functional project teams to ensure quality and safety targets are met. Act as the primary liaison with retail technologists and buying teams. Customer and Retailer Interaction : Serve as the main point of contact for customer feedback and complaints related to product safety and quality. Collaborate with customers and retailers to resolve … product safety concerns and ensure satisfaction. Product Development & Continuous Improvement : Review customer requirements, oversee the implementation of new standards, and drive continuous improvement in safety, quality, and environmental practices. Required Skills & Qualifications: Strong technical background in science or engineering, with a solid understanding of product safety and compliance requirements. Extensive experience in children's toy and scooter compliance More ❯

stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a?friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks … Youll make sure solutions are high quality, cost-effective, and on time. Strong communication is key as youll work closely with suppliers and join client calls. Youll also interpret customer requirements to shape delivery expectations. What youll do: Youll review supplier designs to ensure they meet customer guidelines and compliance standards. Youll check the quality and accuracy … of documents, provide technical advice, and liaise with customer delivery teams to get designs approved. The role involves working with suppliers, other organisations (e.g., for power supplies or regulations), and internal teams like Acquisition and Build. Youll ensure designs meet safety standards, capture planning requirements, support QMS processes, and chair client meetings on design matters. Whats in it More ❯

skills around management and IT deliveries. Qualifications Key responsibilities: Experience with Scala System development - both front-end, back-end and integrations Workflow planning Process optimization and quality assurance Implementing customer requirements for the design of new features Analysis and design of the overall solution Daily sparring with your team Full life cycle of delivery Key Skills/Experience More ❯

and architect scalable solutions on AWS to integrate data from multiple supply chain systems including WMS, TMS, ERP, and IoT devices • Build deep relationships with senior technical individuals within customer organizations to enable them to become cloud advocates. • Designing enterprise scale, globally distributed, highly available solutions using our Compute, Container, Serverless, Storage, Analytics, Database and Network Services • Act as …/Machine Learning, Serverless/Lambda IoT, Analytics (Map Reduce, ETL), Data Warehouse, BI and Security Services to build products and solutions with our customers • Structure and Guide our Customer's through transformation journey, collaborating widely with business stakeholders to understand supply chain requirements and translate them into technical solutions • Deliver on-site technical engagements with partners and … customers. This includes participating in pre-sales on-site visits, understanding customer requirements, creating consulting proposals and creating packaged Big Data service offerings and delivering them as part of our projects A day in the life In this role, the ideal candidate will have hands-on experience in planning and executing complex data & analytics engagements, architecting and implementing More ❯

of training content and delivering training for the wide range of aviation and fire equipment supported by Terberg DTS.The Specialist Technical trainer must also ensure that courses align with customer requirements and internal engineer learning pathways. Additionally, the role involves delivering training to non-technical employees, such as salespeople and controllers, to enhance their understanding of technical concepts … and improve their interactions with engineering teams. Responsibilities Collaborate with OEMs and internal technical teams to determine and analyse the training requirements needed for both external customers and individual engineers. Support the identification and creation of high-quality training content including the development of training materials, ensuring they are clear, accurate, and up to date. Provide specialist equipment technical More ❯

IT deliveries. Must haveexperience with Python and Typescript/Javascript Key Activities: System development - both front-end, back-end and integrations Workflow planning Process optimization and quality assurance Implementing customer requirements for the design of new features Analysis and design of the overall solution Daily sparring with your team Full life cycle of delivery Qualifications +2 years experience More ❯

implement configuration changes on Routers, Switches, Firewalls and Security appliances. Documentation and Communication: Prepare network diagrams and documentation to reflect current Network operational status. Draft proposal documentation to address customer requirements. Mandatory Skills: Cisco LAN/WAN skills equivalent to CCNP level. Demonstrable experience working in a large-scale multi-vendor complex environment. Strong technical documentation skills. Experience with More ❯

a variety of industry verticals. Key Responsibilities: Tender & Contract Management Lead the identification, preparation, coordination, and timely submission of RFQs and Tenders across public and private sector opportunities. Interpret customer requirements and bid specifications to ensure accurate, compliant, and competitive submissions. Draft, review, and negotiate commercial contracts and terms in line with company policies. Collaborate with technical and … Dynamics at online client meetings and occasional industry events and conferences, to promote our capabilities and identify strategic opportunities. Contribute to the development of tailored proposals, marketing collateral, and customer-facing documents. Support account management and client relationship development to enhance repeat business and long-term partnerships. Work closely with internal teams (R&D, engineering, data) to align commercial More ❯

development - front-end, back-end and integrations New build, experience inbuilding applications from scratch with Scala Leading and training a team Workflow planning Process optimization and quality assurance Implementing customer requirements for the design of new features Analysis and design of the overall solution Daily sparring with your team Full life cycle of delivery Qualifications 3 years minimumleading More ❯

we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the worlds leading IT solutions enterprises, helping us deliver services and solutions in both challenging and exciting … as an individual. We actively encourage consistent growth on our journey towards a culture of inclusion and recognise that the people we employ are vital to providing a great customer experience. As such, we have a variety of training, support, and tools available to aid in your continual personal and professional development. Our ongoing goal is to drive innovation … colleagues. At DXC, building a better you, builds a better us. We have openings for experienced Network Engineers to join our teams based in Erskine and Newcastle, due to customer requirements successful applicants must be eligible for high level UK Security clearance, SC. Duties and Responsibilities NOC 3rd line engineering support, including but not limited to the following More ❯