ITIL Service Delivery Manager - 2 year fixed term contract
- Location
- Greater London, England, United Kingdom
gone. You will be responsible for embedding ITIL 4 principles within the ITSM framework, developing and implementing IT Disaster Recovery capabilities, driving a cybersecurity improvement programme and also rationalising suppliers across technology. What you’ll bring: Proven experience as a Service Delivery Manager on complex IT Transformation or improvement programmes … Strong knowledge of ITIL 4 and ITSM best practices Experience with Disaster Recovery planning and testing Experience leading cybersecurity improvement initiatives Experience leading cross-functional teams in matrix environments Strong knowledge of the Microsoft ecosystem (Azure, Dynamics 365, Power Platform, M365) What else ...